National Highways Authority of India [NHAI] Complaints & Reviews

As the government issued a new rule not to exceed more than 10 second but this toll plaza not letting me free even they exceeded there time I'm waiting here from 30 mins

This Komalla toll plaza Not letting me free even they exceeded there 10 second I'm waiting here from 9pm to more than 1/2 hr and this plaza not letting me free heavy traffic jam not even letting ViP vehicles

Today morning i have received massage regarding deduction through airtel app, vehicle number MH40AC9911 of RS 50 and transaction id is FT[protected] at 8:24 am.
second massage at 4:43pm of RS 25 and transaction id is FT[protected]
respectively at MADAI TOLL PlAZA.
sir i am at home today still i face this money deduction.
please do necessary action ASAP. and revert back my deducted money.

Dear sir,
I have journey from dausa to lalsot by my car no.RJ14WC4632 dated 18/06/2021 time:9:29pm on NH11A EXT Than I have reached Titoli toll plaza contractor name -SKKSM On booth no.L7 My Vehicle fastag is active and sufficient Balance in fastag. But toll plaza machine technical not debit my fastag amount. Than I told to oprater for read pos machine but he not use pos machine and forcely taken Duble amount (extra charge). Than I have lodged a complaint I toll free no1033 dated:19/06/2021 complaint no.- 3890401.than after not resolved my complain and closed my complain without my knowledge.
So I requested to you fault of toll plaza machine which not debit my blance from fastag I am not liable for pay extra amount .so reverse my extra charge amount and take siricly my complain otherwise I will go to consumer court against you and your toll plaza company .my cash receipt ticket no.166041.
Thank you

Dear sir,
I have jurny from dausa to lalsot by my car no.RJ14WC4632 dated 18/06/2021 time:9:29pm on NH11A EXT Than I have reached Titoli toll plaza contractor name -SKKSM On booth no.L7 My Vehicle fastag is active and sufficient Balance in fastag. But toll plaza machine technical not debit my fastag amount. Than I told to oprater for read pos machine but he not use pos machine and forcely taken Duble amount (extra charge). Than I have lodged a complaint I toll free no1033 dated:19/06/2021 complaint no.- 3890401.than after not resolved my complain and closed my complain without my knowledge.
So I requested to you fault of toll plaza machine which not debit my blance from fastag I am not lible for pay extra amount .so reverse my extra charge amount and take siricly my complain otherwise I will go to consumer court against you and your toll plaza company .my cash receipt ticket no.166041.
Thank you

Already issued through 1033.my vehicle OD02AL0987..I have active fasttag..balance 1230..Despite my ..Due to blacklist I had to pay fine 300 instead of regular deductions 110..Banajodi toll plaza..keonjhar. Odisha..my mobile no.[protected]

Already issued through 1033..Despite my sufficient balance in wallet ..I had to pay fine 300..whereas my deduction should be 110..

I have traveled From Kannad To Aurangabad at Hatnoor Toll Plaza I have paid for return journey.
they deducted ₹90 when I am going to Aurangabad from Kannad but when I'm returning to Kannad they deducted ₹45 again!!
I want my ₹45 back as refund!!

I had traveled Pune-Ratnagiri on 21/05/2021 and returned back on 23/05/2021. I have valid and active fast-tag; while checking the transaction history i had encountered that excess Rs 75 was debited from my fast tag on 22/5/21 at TASAWADE TOLL PLAZA whereas i was in Ratnagiri.

Transaction ID Amount Transaction Date Payment Through Transaction Type Vehicle No Transaction Status Plaza Info
FTPGRC[protected]E0D 700.00 01/Jul/2021 01:16:35 PM Wallet Loading Credit NA Success NA
[protected] 100.00 23/May/2021 08:17:40 PM Toll Transaction Debit MAT632115MPCG9120 Success Khed-Shivapur Toll Plaza : 23/05/2021 20:17:17
[protected] 70.00 23/May/2021 07:21:37 PM Toll Transaction Debit MAT632115MPCG9120 Success Anewadi Toll Plaza : 23/05/2021 19:18:30
[protected] 75.00 23/May/2021 06:47:08 PM Toll Transaction Debit MAT632115MPCG9120 Success TASAWADE TOLL PLAZA : 23/05/2021 18:41:28
[protected] 75.00 22/May/2021 02:54:36 PM Toll Transaction Debit MAT632115MPCG9120 Success TASAWADE TOLL PLAZA : 22/05/2021 14:48:12
[protected] 75.00 21/May/2021 12:21:38 PM Toll Transaction Debit MAT632115MPCG9120 Success TASAWADE TOLL PLAZA : 21/05/2021 12:13:48
[protected] 70.00 21/May/2021 11:36:36 AM Toll Transaction Debit MAT632115MPCG9120 Success Anewadi Toll Plaza : 21/05/2021 11:35:04
[protected] 100.00 21/May/2021 10:38:11 AM Toll Transaction Debit MAT632115MPCG9120 Success Khed-Shivapur Toll Plaza : 21/05/2021 10:37:40
FTPGRC[protected]BE0 1000.00 20/May/2021 09:19:51 PM Wallet Loading Credit NA Success NA
BD[protected]A78 100.00 25/Mar/2021 05:17:15 PM Wallet Loading Credit NA Approved NA

I am attaching the detailed report generated from KotakBank fast tag.

Kindly advise for the refund process.

As good citizen I would like to inform that there is construction of showroom/shops are under way opposite side of bus stand mukerian, adjoining sahil enterprises. (Site located on right hand side if you comes from jalandhar towards mukerian) owner of the above said building is doing illegal construction ground +2 floors of commercial showroom/shop. Check weather owner obtain approval of site plan from any authority or not. Owner of this building violating building bylaws also. Owner have no parking space for visitors. Exceeding FAR more then permissable/ granted FAR as per law. Kindly take strict action and provide action taken report in this regards.Rajiv dhammi [protected]

All vehicle are waiting at toll plaza rajadok toll plaza at jaipur agra roas

I am returning Nagpur to Seoni and in the middle there is Khawasa toll plaza, but an employee said that your Fastag balance is end .And an employee said that you pay at toll plaza no. 8 because there is no balance in your fastag. While we had 90 rupees in our fastag and we had to pay 140 rupees.Due to our being in a hurry, we had to pay more money for such an employee.I don't have any vedio but proof of balance and toll plaza receipt.

Regards
Vinay Kumar Sanodiya
Seoni
[protected]

Sir I am a owner of fasttag issued by axisbank with vehicle No. MP04CA3115. Today in morning I received a message stating that i have been charged 35/- rs for fast tag use at quoted orginal msg below
"Your FASTag A/c has been debited with INR 35 for transaction, Vehicle no. MP04CA3115 at Toll Ghoradongri on[protected]T10:30:35. Balance is INR 165. Call [protected] for any dispute - Axis Bank"

But I never went to that place, also my vehicle is parked in my garage and also i purchased this fasttag but never applied it as i never went out due to lockdown.
My vehicle is maruti Suzuki wagonr.
Please look into the Matter as someone has did a fraud, thanks

My name is saurabh goyal. Today I was coming from kherli to Jaipur in my car, while a truck was standing in front of me at Bassi toll plaza, which was stopped near the toll window for 10 minutes, due to which I had to stop for 10 minutes. my car number is HR 26 BZ 1158...when i told toll people about it they misbehaved with me..and abused me..which i am complaining to you..i have happened to me Need a solution to the misbehavior and despite being fastrack, kept me standing for 10 minutes and forcibly deducted my toll which is against the rule

Public property damaged and No action taken by NHAI..!

This is what happened, please check photos.

No action taken by the authorities on Flexies and Banners which have been fixed on NH dividers fence situated in Chilakaluripet NH 16, because of stormy rain highway fencing have fallen on road and occurred severe inconvenience to the commuters.

As there was no action taken from the NH authorities, fencing on dividers have fallen on road and incurred huge loss to NHAI and to reconstruct the same public money will be wasted.

Please taken immediate action.

I have made trip from Chennai to mettur the actual fastag price is 315 for 5 tolls but it deducted nearly 780 inr

At Amaathadu toll plaza NH 44near to Shine town, Kurnool district Andhrapradesh. I think some corruption take place there.

Paid rs 130 toll for mp28c7410 at bahoripar on[protected]
10.15am
track number 001000210630108388860
lekin waha ke toll per cash 260/- liya gaya y bol kar ki aapka paisa nahi
aaya hai cash dena padega
pls
clear [protected]

There was no barricades on entry point of western peripheral road, haryana. And staff working over the toll were not in staff dress and didn't have their ID. So we didn't felt safe to stop there and it doesn't seems geniune . And exit point we were stopped the given a penalty for not stopping at entry point.
So how the mistake was solely mine if there are no barricades and staff not dressed properly without ID's.

Sir, As I am serving in INDIAN ARMY as per the govt rules my car comes in an exempted vehicle but Nawabganj, lucknow toll plaza make us to pay cash and said that there is no rule for you to go without cash . And its the only one toll plaza who said that every toll plaza leave us due to the I'd card of army personal exempted vehicle . Sir please take an action as soon as possible .