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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 167

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N
Nikhil_321
Jun 29, 2021
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Address: Madrak, Aligarh

I was at madrak toll plaza and they scanned my Fast tag, later they said they RC verification failed error occured, but i didn't got any notice about that. Even before this i have use the same fast tag.
This was not my fault at all, its a technical glitch from system. However I had to bear time and money loss there. Also it ruined my reputation there.
Even the manager there was rude and not helped us at all.
Please see into it.
My vehicle number is UP87A4888.
FAST TAG ID: 80696985
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    Purusothaman s
    Jun 29, 2021
    Resolved
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    Resolved

    Address: Krishnagiri

    I'm travelling up n down to hosur from Krishnagiri. On 29.06.21, I have been charged RS. 75 @ 8.47 a.m and again rs.75 @ 1: 46 pm, for a journey done on same day within 24 hours.
    +1 photos
    Jun 30, 2021
    Complaint marked as Resolved 
    My car number TN 24 AC 1503. I travelled to hosur from Krishnagiri and came back on 29.06.2021. fast tag charged rs.75 for both ways travelled within 24 hours.
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      Sanjay Deka
      from Mumbai, Maharashtra
      Jun 29, 2021
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      Address: Town- pathsala,Pin-781325, State- Assam

      I was travelling from Guwahati to Howly on 21st May 2021and was horrified to see the pathetic conditions of the roads on either way.There are so many potholes that sometimes our internal roads seems to be better. It is dangerous and my cause fatal accidents. It is our NH 31 ( Assam) If you see the chainage number 1013 to 1040 .You will be see that there is no road safety.road safety goods are not install by the government. Due to lack of RMP installation we have been facing huge plight in the night ride.Lots of accident took place in the above mentioned chainage number due to lack of RPM.road marking are illegible to identify .we see that huge corruption took place in crash barrier installation.the metal of the crash barrier is so poor.The name of the project manager of this Road is - Kalyan dutta.He is the mastermind of corruption.This corruption are taking place by his support.We have been seeing that this road is constructing from 2011.But fail to complete till now because of corruption.why government is playing a dumbing mood about this matter ? I kindly request to government please woke up and take appropriate action against this corruption that taking place.
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        sushil b
        Jun 29, 2021
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        Address: rajguru nagar toll plaza

        Rajgurunagar toll plaza is charging a return toll as well, for a single trip. I am filing a complaint here for the return of my funds. They're charging 37 instead of 25 rupees. This is crores of rupee scam. If this complaint doesn't get satisfied earlier as possible, I am filing a complaint with NHAI authority and legal court complaint. It's not 12 rupee matter, they are scamming thousands of vehicles daily.
        +1 photos
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          narayan1957
          Jun 29, 2021
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          Address: Tilkamanjhi Bhagalpur

          Sir, as per govt rules toll tax from local vehicle has been exempted. But toll tax has been recovered from me for vehicle no BR10M3015 at Kharik toll plaza. Is it justified please satisfy me. Regards Narayan Prasad mob [protected]
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            Mr Rupesh
            Jun 29, 2021
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            Address: POTTIPADU TOLL GATE pin code 521286
            Website: g.co/kgs/WF72rJ

            Im traveling to GANNAVARAM (KRISHNA DISTRICT) on that way there is toll gate which is name NAHI POTTIPADU TOLL GATE the people of who works in that tollgate the are demanding amount but not giving the toll recipient and they taking amount form me and not giving recipient (note:-i have fast tag at that time) they take money and also scanned the fast tag and deduct the amount i aks them why you guys .Dedicated the amount from fast tag you already take the amount with this issue i said them i going to compliment to your higher authority at that time i ask him get the toll gate complient book they said there is no complient book. They are not interested to bring that book and they speaks badly and disrespectfull with public
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              Chetan Sudame
              Jun 29, 2021
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              Address: Husnapur Toll plaza

              Husnapur Toll Plaza is very slow with only two gates opened and heavy traffic jam and very Arrogant staff.
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                Chetan Sudame
                Jun 29, 2021
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                Address: Husnapur Toll Plaza

                It took me 5 min while passing toll plaza today and the staff is very arrogantly speaking..Need quick action for service improvement..
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                  prakarsharen
                  Jun 29, 2021
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                  Fast Tag is not working on any of the toll gates. It took us 27mins to cross just one toll.
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                    mohit1024
                    Jun 29, 2021
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                    Address: Tent house pataudi

                    Respected team,
                    I mohit singh chauhan want to know all the details how does the toll deduction works as i had Rs 89 in my fast tag balance and the amount deducted was to be 70 but they did not deduct the amount but asked me to pay 140 in cash the employee id of the person as stated by the employee was 0005 and the name of the person was Tejchand .
                    The toll was kherki daulah toll .
                    The contact number is [protected]
                    Car number - HR 76 4882
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                      Vidushiiii
                      Jun 29, 2021
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                      Address: Raipur, chhattisgarh

                      There has been a steep rise in the number of cows on NH56 and adjacent highways in recent times leading to gross discomfort in drive. Kindly look into the matter immediately.
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                        Chelladurai1234
                        from Mumbai, Maharashtra
                        Jun 29, 2021
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                        Address: Salaiputhur toll plaza

                        Road sand not cleaning, saftey precautions not maintaing in project and project work delayed .road marking nill, name board nill.
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                          Shashi Javalkar V
                          Jun 28, 2021
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                          While travelling from the tumkur to bangalore on[protected] toll amount deducted twice at kulumapalya toll plaza transaction id FT[protected] please help in refunding the amount
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                            Kumaraveli20
                            Jun 28, 2021
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                            Same day asking two times amount
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                              Bhima142452
                              Jun 28, 2021
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                              Address: Navayug toll udupi

                              I'm travelling to udupi with national highway 66...as we reached to navayug toll Udupi our fast recharge low... immediately we recharged.. but after 10 min still shows low recharge... Toll people taken double charge and had argument with us... They r not giving proper information...we are very disappointed with this kind of behavior of toll people kind take strict action on them
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                                Sagarrox13
                                Jun 28, 2021
                                Resolved
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                                Resolved

                                I have been charged by NHAI PNC Kanpur Ayodhya tollways Pvt. Ltd . Nawabganj user according to act 1901 exemption of toll plaza (for defence personnel)
                                My ticket number - 156594
                                Vehicle Number - UP78FA9722
                                +1 photos
                                Jun 29, 2021
                                Complaint marked as Resolved 
                                I am traveling from Lucknow to kanpur (home station) in my personal vehicle on showing my defense card not giving me exemption of toll plaza according to act 1901 section 3(exemption)
                                Jun 29, 2021
                                Updated by Sagarrox13
                                Sorry the complaint has not been resolved yet
                                I am traveling from Gorakhpur to new delhi (duty station) in my personal vehicle on showing my defense card and leave certificate not giving me exemption of toll plaza according to act 1901 section 3(exemption). Rude behaviour
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                                  Rohit Kumar Prashant
                                  Jun 28, 2021
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                                  Address: opposite Damodarpur railway Crossing,NH 28, Bariya, Muzaffarpur, Bihar 842004

                                  Near locals have dug a dranage in front of my house claming that they are facing water logging in their house. Nhai have constructed dranage in front of all houses expect my house. That is why near locals have duged in front of my house. I am in trouble from last 5 days no one helping. I am from muzaffarpur, bihar, india
                                  My house in in front of damodarpur railway gumti, bariya, nh 28
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                                    drsoms001
                                    Jun 28, 2021
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                                    I have been debited money from my account for using samayapuram toll plaza on 25 June 2021 at 8.10 pm (trip no[protected]. I am staying at home with lockdown in force and my car is at my home. I request to take action against fraudsters at samayapuram toll plaza guys or any other offenders who loot money.
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                                      mbelurs
                                      Jun 28, 2021
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                                      Address: Bengaluru

                                      Hi I had applied for fasttag in Kotak Bank and received the same now I want to apply for a replacement fast tag however the bank is not able to find the details of my old fast tag

                                      Vehicle Number KA05MH3865
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                                        Brknbynt
                                        Jun 28, 2021
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                                        The toll road in NH-34 is in pathetic condition, unmotorable in some places and poses a threat to travelling vehicles. The toll plaza personnel provided shabby service and seemed disinterested in providing service. The operative at SALI BAMANDANGA L08 charged us a for double journey instead of stating we were on a single journey. Time of journey 7:57:05, 28 June, 202
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