National Highways Authority of India [NHAI] Complaints & Reviews

Dear Sir/Madam,

Without passing the toll, the amount has been debited twice on 13th of April and once on 28th March.

I write to you for the below complaint numbers. I called up the front desk and they said it's pending with the backend team -

9475024
9475059
9475097
10170950
10185449
10211498
10215620
10216982
10527918
10548075br...

Hi
As all Highways are Fastag tolls, but still on HKR Roadways one only Cash collects
I have fastag but still they collected cash from me. Receipt no [protected], Duddeda Toll plaza....

Today I received message vide which Rs 70 has been wrongly deducted from my paytm as my vehicle Regn No RJ44CH0053 is in Delhi and did not cross manesar toll.
Please look into this irregularities.and inform of action taken.
Ravindar Singh Badesra
DIG(Retd)

Paid Rs 70.0 toll for RJ45CH0053 at Manesar on 26 Jun 2021, 08:18 AM. TxnId: 0010002106260820056270.Updated Paytm Bal: Paytm Wallet- Rs 833.47...

At vikravandi toll plaza, (txn I'd[protected] : time : 19:49) scanner was not working in 2 counters and we were invariably made to take reverse and sent to another counter twice and in 3rd counter wen we contested against this, the person at the counter harrassed us with bad words. As per guidelines if scanner is not working it is infrastructure failure and we should be allowed to pass without toll fee. But in this case we were made to wait...

Sir, I am Balkar singh s/o Dalip singh owner of land situated at dhariwal byepass, village Lehal, p/o: dhariwal (143519), district gurdaspur, punjab.detailof my land : rectangular no :7, killa no 19, 20, 21, 22 fall in revenue estate village Lehal, had bast no:386my land is bifurcated into two halfs after constructing, widdening NH15, BYEPASS DHARIWALin the year2010, at the time of construction, widening NH-15 .I had installed water pipes...

My vehicle no is RJ14CU1163. I crossed tatiyavas TOLL PLAZA today in evening. I have balance is my fastag account but the toll rejected it. I requested to the staff about my balance but they repeatedly denied it. In between the misbehaved me also. Then I had to pay double amount....

My payment has been deducted my paytm fastag but my car was not move my home.
Payment deducted details
At baretha
Order I'd[protected]
Vehicle Registration no. RJ11CA2434
TOLL CROSSED ON[protected], 8:58 AM
RS. 80...

Sir,

Today I was travelling through the said Plaza and collected Rs. 100 as toll fee even though I was having the balance in my Fast-Tag account. Statement attached. The fee receipt including the fine is attached herewith. Request refund the amount collected as I am having the fund for crossing the toll plaza. Further requested action against the staff present in the toll plaza, Kureepuzha Toll plaza, Kollam Dist, Kerala State...

Dear sir/madam
Daily I'm crossing surapattu (chennai bypass II) Toll plaza. So many times I observed the rude behaviour of staffs .Their behaviour are very worst using unparliamentary words Never seen a single percentage of respect. Please take necessary action against the concern supervisor so that it won't happen again. In other NHAI tolls no issue.

Thank you...

Hello NHAI,

This is to inform you that huge Flexies, Banners/hoardings, cutouts of political parties has been fixed in REDZONE areas on National Highway 16 crossing through Chilakaluripet Town and this is causing inconvenience to commuters using Highway. They have blocked NH service roads, NH sign boards, NH dividers and so on.

Several accidents are taking place in the same area where these Flexies/banners/...

Hello NHAI,

This is to inform you that huge Flexies, Banners/hoardings, cutouts of political parties has been fixed in REDZONE areas on National Highway 16 crossing through Chilakaluripet Town and this is causing inconvenience to commuters using Highway. They have blocked NH service roads, NH sign boards, NH dividers and so on.

Several accidents are taking place in the same area where these Flexies/banners/...

Hello NHAI,

This is to inform you that huge Flexies, Banners/hoardings, cutouts of political parties has been fixed in ZEDZONE areas on National Highway 16 crossing through Chilakaluripet Town and this is causing inconvenience to commuters using Highway. They have blocked NH service roads, NH sign boards and so on.

Several accidents are taking place in the same area where these Flexies/banners/ cutouts have...

Illegal encouragement of villagers land in delhi saharanpur 4 lane highway project phase 2 near saharanpur at jandhera Samaspur village at channel number 120+600 illegal road construction through village farm land and no one take action on this please take some action we have strong believe in NHAI authority chaired by honourable Sri Gadkari sir and we believe this issue is solved as soon as possible because we are facing difficult of our...

Sir,
Yesterday on 24.06.2021 i was visited from agra to noida and pay tax for returning journey also of rs. 665. On returning from noida to agra rs. 155 deducted from my fast tag no. [protected] at mathura toll booth. Because there is no fast tag sign board on 1st lane.

On telephone conversation with yamuna expressway customer care no. [protected], they said " hum kuch nahi kar sakte paise wapas nahi milenge" why they...

Tollplaza systems late proses
sometimes fastage receiver system slow...
and mostly tollplaza cabin staff behaviour very worst...and computer systems hanging sometimes....

माननीय सदस्य गण
mungari टोल प्लाजा पे हमेशा हम लोगो को परेशान किया जाता है़ फास्ट टैग से भी बेलेन्स काट लिया जाता है़ और कैश भी लिया जाता है़ कुछ कहने पर वहा के लोग गाली गलौच...

Sir my Vehcle No TS18F0544 Coming to Hyderabad on 24/06/2021 . At plaza BHIKHNOOR, TELANGANA Toll plaza Staff says due to low balance in fastag and charged 80+80 =160 and Iam paid this amount at the time of 24/06/2021 08:23:28.
and Iam received the Massage after 5 minutes Fastag amount Rupees 80 already Debited at the time of 24/06/2021 08:20:27 in my Fastag Account No.20386430 . So please return to me my extra paid toll plaza amount....

Half of the stalls are closed and we have to wait for more than 20 mins and they still charge us and toll operator threatened us to not let us go and we wanted to call the manager but he said manager can't come down. Pathetic service and staff acts like local goons....

Dear sir On 24.06.21 around 12.35 pm I was going from.Dehradun to saharanpur at toll.lacted near Sayad Majra., Saharanpur,
My fast-tag was shown blacklisted and I was demanded double charge with misbehave by lady staff, though enough balance was in my account when I saw.them.message deduction then they allowed me.to.go.but when I complain misbehavior to.staff she.again insulted and.misbehaved with abusive language.
Kindly lodge...

In Salem, sankari tollgate suddenly 2 lanes in the toll gates were closed and asked vehicles to move to other lane created a traffic that took about 10 mins. Toll operators were also harsh towards customers when asked regarding this and not answering responsibly. 3minutes tax exemption rules also not followed there. Kindly look into the issue. Please take the appropriate steps.

Awaiting best response .
Thanks in advance....