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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Feb 16, 2026
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214
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National Highways Authority of India [NHAI] reviews & complaints page 168

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N
narayan1957
Jun 29, 2021
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Address: Tilkamanjhi Bhagalpur

Sir, as per govt rules toll tax from local vehicle has been exempted. But toll tax has been recovered from me for vehicle no BR10M3015 at Kharik toll plaza. Is it justified please satisfy me. Regards Narayan Prasad mob [protected]
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    Mr Rupesh
    Jun 29, 2021
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    Address: POTTIPADU TOLL GATE pin code 521286
    Website: g.co/kgs/WF72rJ

    Im traveling to GANNAVARAM (KRISHNA DISTRICT) on that way there is toll gate which is name NAHI POTTIPADU TOLL GATE the people of who works in that tollgate the are demanding amount but not giving the toll recipient and they taking amount form me and not giving recipient (note:-i have fast tag at that time) they take money and also scanned the fast tag and deduct the amount i aks them why you guys .Dedicated the amount from fast tag you already take the amount with this issue i said them i going to compliment to your higher authority at that time i ask him get the toll gate complient book they said there is no complient book. They are not interested to bring that book and they speaks badly and disrespectfull with public
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      Chetan Sudame
      Jun 29, 2021
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      Address: Husnapur Toll plaza

      Husnapur Toll Plaza is very slow with only two gates opened and heavy traffic jam and very Arrogant staff.
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        Chetan Sudame
        Jun 29, 2021
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        Address: Husnapur Toll Plaza

        It took me 5 min while passing toll plaza today and the staff is very arrogantly speaking..Need quick action for service improvement..
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          prakarsharen
          Jun 29, 2021
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          Fast Tag is not working on any of the toll gates. It took us 27mins to cross just one toll.
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            mohit1024
            Jun 29, 2021
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            Address: Tent house pataudi

            Respected team,
            I mohit singh chauhan want to know all the details how does the toll deduction works as i had Rs 89 in my fast tag balance and the amount deducted was to be 70 but they did not deduct the amount but asked me to pay 140 in cash the employee id of the person as stated by the employee was 0005 and the name of the person was Tejchand .
            The toll was kherki daulah toll .
            The contact number is [protected]
            Car number - HR 76 4882
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              Vidushiiii
              Jun 29, 2021
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              Address: Raipur, chhattisgarh

              There has been a steep rise in the number of cows on NH56 and adjacent highways in recent times leading to gross discomfort in drive. Kindly look into the matter immediately.
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                C
                Chelladurai1234
                from Mumbai, Maharashtra
                Jun 29, 2021
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                Address: Salaiputhur toll plaza

                Road sand not cleaning, saftey precautions not maintaing in project and project work delayed .road marking nill, name board nill.
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                  S
                  Shashi Javalkar V
                  Jun 28, 2021
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                  While travelling from the tumkur to bangalore on[protected] toll amount deducted twice at kulumapalya toll plaza transaction id FT[protected] please help in refunding the amount
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                    Kumaraveli20
                    Jun 28, 2021
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                    Same day asking two times amount
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                      Bhima142452
                      Jun 28, 2021
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                      Address: Navayug toll udupi

                      I'm travelling to udupi with national highway 66...as we reached to navayug toll Udupi our fast recharge low... immediately we recharged.. but after 10 min still shows low recharge... Toll people taken double charge and had argument with us... They r not giving proper information...we are very disappointed with this kind of behavior of toll people kind take strict action on them
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                        Sagarrox13
                        Jun 28, 2021
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                        Resolved

                        I have been charged by NHAI PNC Kanpur Ayodhya tollways Pvt. Ltd . Nawabganj user according to act 1901 exemption of toll plaza (for defence personnel)
                        My ticket number - 156594
                        Vehicle Number - UP78FA9722
                        Jun 29, 2021
                        Complaint marked as Resolved 
                        I am traveling from Lucknow to kanpur (home station) in my personal vehicle on showing my defense card not giving me exemption of toll plaza according to act 1901 section 3(exemption)
                        Jun 29, 2021
                        Updated by Sagarrox13
                        Sorry the complaint has not been resolved yet
                        I am traveling from Gorakhpur to new delhi (duty station) in my personal vehicle on showing my defense card and leave certificate not giving me exemption of toll plaza according to act 1901 section 3(exemption). Rude behaviour
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                          Rohit Kumar Prashant
                          Jun 28, 2021
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                          Address: opposite Damodarpur railway Crossing,NH 28, Bariya, Muzaffarpur, Bihar 842004

                          Near locals have dug a dranage in front of my house claming that they are facing water logging in their house. Nhai have constructed dranage in front of all houses expect my house. That is why near locals have duged in front of my house. I am in trouble from last 5 days no one helping. I am from muzaffarpur, bihar, india
                          My house in in front of damodarpur railway gumti, bariya, nh 28
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                            drsoms001
                            Jun 28, 2021
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                            I have been debited money from my account for using samayapuram toll plaza on 25 June 2021 at 8.10 pm (trip no[protected]. I am staying at home with lockdown in force and my car is at my home. I request to take action against fraudsters at samayapuram toll plaza guys or any other offenders who loot money.
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                              mbelurs
                              Jun 28, 2021
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                              Address: Bengaluru

                              Hi I had applied for fasttag in Kotak Bank and received the same now I want to apply for a replacement fast tag however the bank is not able to find the details of my old fast tag

                              Vehicle Number KA05MH3865
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                                Brknbynt
                                Jun 28, 2021
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                                The toll road in NH-34 is in pathetic condition, unmotorable in some places and poses a threat to travelling vehicles. The toll plaza personnel provided shabby service and seemed disinterested in providing service. The operative at SALI BAMANDANGA L08 charged us a for double journey instead of stating we were on a single journey. Time of journey 7:57:05, 28 June, 202
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                                  Brknbynt
                                  Jun 28, 2021
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                                  The condition of the toll road in NH-34 is pathetic and unmotorable in some regions and poses a security threat to travelling cars. The toll service personnel charged us a double user fee instead of stating that we were on a single journey and also seemed disinterested in providing service.
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                                    krishav bansal
                                    Jun 27, 2021
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                                    Address: odhan

                                    It is kindly requested that by breaking the illegal U turn service lane from National Highway-9 Dabwali to Sirsa village, Odhan district Sirsa.
                                    The private property owner has been built by the owner, due to this U-turn, accidents are happening day by day continuously. There have also been accidents due to which there was loss of life and property and in this U turn accident, an Air Force pilot and two young students of school also died. Last accident was, four truck crossed and strike each other which cause a destruction of house. More local resident also died due to this U-turn only. It was also closed by adminstrater for 2-3 months but the open again. why they open it? Again-2 Due to many accidents, this U turn was closed but the private property owner exerted his pressure to increase the value of private property. Got this U-turn done, which is illegal, it can cause a big loss at any time, it can cause damage to life and property.

                                    I request you to break the illegal U turn service lane from National Highway-9 Dabwali to Sirsa village in Odhan district Sirsa. It has been maintained that accidents happen every day, it should be permanently stopped as soon as possible so that accidents like Accidents should not happen and accidents should not happen.
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                                      Amarnath Sil
                                      from Howrah, West Bengal
                                      Jun 27, 2021
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                                      This is a complain of bad road with lot of POTHOLES on Durgapur Express HIGHWAY in the PALSIT - DANKUNI section in West Bengal . Those potholes are approximately one foot deep & two to three feet in diameter. these are very dangerous for the fast moving small cars through this highway. There are every possibility that small cars can be toppled while running over such potholes at higher speed. Its a shame that despite paying high Toll Tax we are getting so poor service which is purely bad maintenance related.
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                                        Kannan196666
                                        Jun 27, 2021
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                                        Address: D-1/79, Rabindra Magar, Amrita Shergil Marg, Near Khan Market

                                        I am a central government Official working with Indian Navy at Delhi for the last three years and my vehicle has always been at Delhi.

                                        Rs. 25 /- has been debited on my vehicle TN 22 DE 2831 at Chennasamudram txn ID[protected]aP on 21 Jun 2021.

                                        Received the following SMS

                                        Rs 25.00 deducted for Toll Charges at Chennasamaduram (TN22DE2831), txn ID[protected]aP on 21-Jun-2021 05:12:00 AM. FASTag balance Rs.775.00 -IHMCL

                                        I request same be investigated as this is bringing the system to question and suspicion.
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