National Highways Authority of India [NHAI] Complaints & Reviews

The condition of the toll road in NH-34 is pathetic and unmotorable in some regions and poses a security threat to travelling cars. The toll service personnel charged us a double user fee instead of stating that we were on a single journey and also seemed disinterested in providing service.

It is kindly requested that by breaking the illegal U turn service lane from National Highway-9 Dabwali to Sirsa village, Odhan district Sirsa.
The private property owner has been built by the owner, due to this U-turn, accidents are happening day by day continuously. There have also been accidents due to which there was loss of life and property and in this U turn accident, an Air Force pilot and two young students of school also died. Last accident was, four truck crossed and strike each other which cause a destruction of house. More local resident also died due to this U-turn only. It was also closed by adminstrater for 2-3 months but the open again. why they open it? Again-2 Due to many accidents, this U turn was closed but the private property owner exerted his pressure to increase the value of private property. Got this U-turn done, which is illegal, it can cause a big loss at any time, it can cause damage to life and property.

I request you to break the illegal U turn service lane from National Highway-9 Dabwali to Sirsa village in Odhan district Sirsa. It has been maintained that accidents happen every day, it should be permanently stopped as soon as possible so that accidents like Accidents should not happen and accidents should not happen.

This is a complain of bad road with lot of POTHOLES on Durgapur Express HIGHWAY in the PALSIT - DANKUNI section in West Bengal . Those potholes are approximately one foot deep & two to three feet in diameter. these are very dangerous for the fast moving small cars through this highway. There are every possibility that small cars can be toppled while running over such potholes at higher speed. Its a shame that despite paying high Toll Tax we are getting so poor service which is purely bad maintenance related.

I am a central government Official working with Indian Navy at Delhi for the last three years and my vehicle has always been at Delhi.

Rs. 25 /- has been debited on my vehicle TN 22 DE 2831 at Chennasamudram txn ID[protected]aP on 21 Jun 2021.

Received the following SMS

Rs 25.00 deducted for Toll Charges at Chennasamaduram (TN22DE2831), txn ID[protected]aP on 21-Jun-2021 05:12:00 AM. FASTag balance Rs.775.00 -IHMCL

I request same be investigated as this is bringing the system to question and suspicion.

On the way from Mancherial to Karimnagar Basanthnagar tollplaza has collected money for multiple journey by cash since the sensor was not worked, but on the return journey again they deducted extra money through fastag.

Dear sir

I am maj veer singh yadav
serving officer of Indian Army.
as per toll army 1901 act and decision of supreme court of India in 2007 on the subject all serving officer Soldiers of India army are exempted from paying toll tax on all national/state highways.

Whereas Baretha toll management has allegedly taken toll from me evenafter showing my service I'd Card.

May I request you to impose penulty and raise enquiry on the management on harassment and alleged violation of toll army act 1901 and supreme court decision 2007.

Request a prompt response.

Your sincerely

Maj veer singh yadav

Dear sir

I am maj veer singh yadav
serving officer of Indian Army.
as per toll army 1901 act and decision of supreme court of India in 2007 on the subject all serving officer Soldiers of India army are exempted from paying toll tax on all national/state highways.

Whereas Baretha toll management has allegedly taken toll from me evenafter showing my service I'd Card.

May I request you to impose penulty and raise enquiry on the management on harassment and alleged violation of toll army act 1901 and supreme court decision 2007.

Request a prompt response.

Your sincerely

Maj veer singh yadav
[protected]

Highway road from Pune to Kolhapur is not as per standard quality of road as made at other cities. Also no amenities are there alongside of roads but are nicely provided at highway road from Kolhapur to Bangalore in Karnataka. Toll tax rates are also different at different States. It should be in unique pattern as these are monitored by NHAI.

Since last 10 years it has been-seen that several bridge works in progress and every bridge work has not completed in 3-4 years. Recently constructed bridges and roads have deep pits at several places which is very dangerous for car drives. In every rainy season it happens and patch work in inferior quality always done which also causes inconvenience for drive. No system inforce for frequent checkup and immediate repair of road. There are many more up and down and unnecessary turns which does not meet the criteria of National Highway.
Only collection of Toll Tax is ensured.

On NH48, between Udwada and bagwada Toll naka, there is atleast hundreds of cows roaming on the road which will increase the risk of accident.
Please do needful.

Mere khet mai jo tubewell ke liye tar gyi h usko thekedaro dwaro or jo company ne green filed highway 152d ka tender le rkha h uske dvar bar bar toda jaa rha h iski mai bar bar complnae de chuka hu ki isko thik kro but iski trf koi dhyan nhi de rha pichle 1 saal mai isko bar bar toda jaa rha h jiske karan meri fasal ka bhut nuksan ho chuka hai plz iske upr koi karvai ki jaae
Kisan- kapil
Vpo - jamni, Tehsil- Safidon, district- Jind (Haryana )
Contact No. [protected]
[protected]

Dear sir
I have balance in my account but on Amba selu toll plaza takes 40 Rs toll but it shows low balance and taken 80 Rs from me so what can I do????

I have balance in my account and selu amba toll plazas toll charge is 40 Rs but it shows low balance and taken 80 Rs from me so how we can do.

Niyamatpur Ikrotiya Toll Plaza

Date 26 June 2021

Time 20:18 hrs

Journey from Delhi towards Bareilly

Toll booth operator in extreme left lane demanded cash. Even on showing govt issued exempt certificate (on duty), he demanded cash. And operator behaved badly and indicated his fellow man standing outside to threaten our car driver.

On National Highway - 160; an illegal construction of a petrol pump is going on at village Dudhebavi (gat number 1200), Taluka-Phaltan, District-Satara.
The above petrol pump dealership has owned by Mr Yogesh Dnyaneshwar Dalvi, Dalvi Mala, Dudhebavi, Tal-Phaltan, Dist-Satara.

The above-said construction is within 300 meters from the intersection of MDR(Main District Road) 87 at Dudhebavi Village on NH-160. Though it...

They told Fastag blacklisted so they charged double the price but my Fastag got price deducted

Physical ticket details :
Ticket No: 0AA7-721
Date:26/06/21 ; 06:48:12
Booth 07 / Operator :07
Amount Looted : Rs.230.00 ( Single fare price - Rs.115.00 )

Fastag Deduction details :
Amount : Rs. 115.00

My vehicle number is UP15AH5777. In my fastag the balance was 90rs. And at toll plaza of Zoya (UP) the toll tax is Rs80. But they have shown fastag blacklist. Nd they charged 80rs forcefully. This is very disappointing for every one. And i am going to make complain in court. My contact number is [protected].

Dear Sir/Madam,

Without passing the toll, the amount has been debited twice on 13th of April and once on 28th March.

I write to you for the below complaint numbers. I called up the front desk and they said it's pending with the backend team -

9475024
9475059
9475097
10170950
10185449
10211498
10215620
10216982
10527918
10548075

The issue is - I have been charged the toll fee twice erroneously twice on 13th April and once on 28th March. On 19th April, I was informed money will be credited back within 15 working days. It's been 2 months since then and nothing.

Every time I raise a complaint, they mention 15 days as the SLA excluding Sundays, PH, 2nd & 4th Saturdays. It's been 56 working days and all that's been done is your executives have raised a new ticket & closed the existing ones.

Can you please expedite this? Do you need any more details from me?

Thanks & Regards,
Akhil Chowdhury

Hi
As all Highways are Fastag tolls, but still on HKR Roadways one only Cash collects
I have fastag but still they collected cash from me. Receipt no [protected], Duddeda Toll plaza.

Today I received message vide which Rs 70 has been wrongly deducted from my paytm as my vehicle Regn No RJ44CH0053 is in Delhi and did not cross manesar toll.
Please look into this irregularities.and inform of action taken.
Ravindar Singh Badesra
DIG(Retd)

Paid Rs 70.0 toll for RJ45CH0053 at Manesar on 26 Jun 2021, 08:18 AM. TxnId: 0010002106260820056270.Updated Paytm Bal: Paytm Wallet- Rs 833.47

At vikravandi toll plaza, (txn I'd[protected] : time : 19:49) scanner was not working in 2 counters and we were invariably made to take reverse and sent to another counter twice and in 3rd counter wen we contested against this, the person at the counter harrassed us with bad words. As per guidelines if scanner is not working it is infrastructure failure and we should be allowed to pass without toll fee. But in this case we were made to wait for so long and diverted causing time loss and mental agony. Cctv access can prove our diversion from one counter to other.