National Highways Authority of India [NHAI] Complaints & Reviews

Mr. Manager of Mondal toll plaza at Surat highway on 15 Jun 2021 used abuse language and misbehaved with serving soldier. All matter recorded on CCTV. They were likely start fighting but some how we live this place and paid whole amount. This is very bad behavior happened with serving soldiers....

Good after to Respected highness authority.
Sir I wanna make a complaint file against him at toll plazza of LB Nagar (MR.Vishnu)
As He was recklessly made us indignity without knewing we went in FAST/TAG line He and his counter part person were rudely made us aggressive and criticise So ..After we go on another line with that Making issues of that he made compensate for 190 rs just for 41 kms from Medchal... myself B.Sony .....

On 8/6/2021 our company director has traveled with from kilakarai to chennai through TN 01 AK 6196 car. we have fastag account. It has sufficient credit balance also. on reaching the ulundurpet Express pvt ltd- Vikravandi toll plaza (UEPL) the tollgate person said the no balance in your card and collected double charges ie, . rs 160/- from us. from there to chennai in all other tollgate the fastag card worked and balance is all so there....

Pune solapur expressways always charge double reasons fix your fastag blacklist please take action he is always Fraud...

Car fees at the 18th Mile toll plaza was Rs. 60. But on 19/06/21 the said toll plaza deducted rs120 though I was on the fastag lane. Following massage I have received from the toll plaza.
You Paid Rs.120 at 18th Mile Toll Plaza of WB02AG8322 on 19/06/21 09:31:31. Avl Bal Rs.533.34 Txn ID: FT[protected]...

I was waiting in line for more than 10 minutes due to a customer not having enough balance ahead of me on fasttag but as per rule it was too late for me due to emergency and I asked for as per rule to tax free my car but they dint they know the rule of taking double money when no fasttag and not knowing free if late than 3 minutes rule....

Fastsg lane is too delayed.
Bad condition of sensors...

On dausa lalsot kothun project rabawata toll plaza I have a valid fast tag with sufficient balance but they don't permit me to cross the toll.and send my car back to take cash payment.when I told them central government rule that I have passed 15 min on toll plaza they should cross me toll plaza free as per central government rule, they misbehave wid me and my family and took double charge of 60 rupees so please do needful action in this...

At PARA Toll plaza RJ 06 CA 1221 car toll tax deducted at Paid Rs 60.0 toll for RJ06CA1221 at Para on 18 Jun 2021, 12:45 PM. TxnId: 00330091E[protected].Updated Paytm Bal: Toll Wallet- Rs 90
Above car Was in parking at my home.
I didn't travel on this route.
Please do needful actio and inform details.
Dr Rajesh Chhaparwal
13 MTM Society, R.K.Colony
Bhilwara 311001...

At salaipudur toll I wait for more than 10 minutes to cross the toll.i have a valid fast tag with sufficient balance.before my vehicle one truck was without fasttag balance came and struck in the fast tag lane. Regarding this issue I ask with toll plaza employees. More than 10 seconds if vehicle is waiting in toll booth it should be free of cost as per the Central government order I told to them. They refuse to hear and behaving with me very...

There is huge road block on Delhi Jaipur Highway at the Rajasthan Haryana border. This is due to ongoing farmers agitation. It took us 1.5 hrs to pass through 0.5 KM stretch. I request you to please help general public in eliminating this torture.
Also, the trucks on the same highway do not follow any lane discipline. That makes the driving really difficult and dangerous for us all. Please look into this issue....

Sir/Madam,
Kindly note that while traveling from Delhi towards Hapur in car no. DL8CAB4138, we got to cross lane No. 3 of Chhajarsi toll plaza maintained by NHAI but with a very bad experience.
The guy at the counter first deliberately put the barrier down all of sudden when we were just about to cross the barrier. And when confronted for that, this man replied sarcastically that he was not that "Chutia" to do so without even...

I have not visited yesterday i.e. 17/6/2021 Undvariya toll plaza by my car no RJ24CA1433 then also 40 rupees deducted from my fastag account. How it possible. Pl look into matter and resolve it. And revert my payment to my account....

Travelling from satara to pune is a nightmare as there are many potholes in highway . They are not even patched . Tolls are collected regularly but no work is done. This is a diagrace for such a busy and important highway of india . The consequences has to be borne by the vehicle owner which damages the vehicle . Request you to kindly repair and take some action against the contracter for not maintaining theroad and just collecting tolls...

I travelled through state high way from Mancherial to Karimnagar. There was a toll plaza near Basanthanagar. The Central govt initiated toll gates amount has to be paid through fastag only. But toll plaza employ refused to deduct amount from fastag and he quarrelled with us that we were came to cash lane. and there is huge rush and nearly waited for 15 min and vehicles were in line for above 100 mtrs. As per the govt rules for above 100 mtrs...

Dear Team,
I would request you to please have a look at the road conditions from Akola to Amravati. This is condition of the road is since ages. One cannot go beyond 40kmph on this road. This is really serious issue....

मै अमित भावनानी गाड़ी नंबर mp 17 ba 1230 से झांसी से ग्वालियर टोल प्लाजा से फ़ास्ट टैग की लाइन से एंटर हुआ, टोल प्लाजा प्रतिनिधि द्वारा ये बताया गया कि सर्वर बंद है और आपको कैश देना...

Hello sir
I’m Dr Dheepan, working as Divisional Health officer for Greater Chennai Corporation, Zone 15.
I do Covid duty. Chennai corporation has provided me a private cab for transportation purpose from my home to the hospital. They’ve also given me a vehicle pass for passing toll gates and work during lockdown. Today while crossing ITEL Perumbakkam toll plaza, Chennai the authority there didn’t allow my cab to pass...

Dear sir the condition of NH2 near panagarh is pathetic since last 2years.No action has been taken yet. Please look into the issue...

In Bilaspur, Tahsil Manesar District GURUGRAM Haryana.
National highways no. 8, On Bilaspur Chowk, the service Road is purely damage.
Please make it New...