National Highways Authority of India [NHAI] Complaints & Reviews

Toll plaza named sri sai toll plaza with in the kadiri limits in anantapur district of andhra pradesh maintaining the toll road from mudhigubba to kadiri which has lots of issues like too many speed breakes, holes etc. Maintainance is not yet good. As a public responsibility am bringing this to your notice so that proper action is taken upon the concerned managemant....

Ma father's car deducted toll at bharudi toll plaza although he did not visited that toll....

Toll plaza workers takes extra money. Workers say that your fast tag not work properly and take cash manually. But money also deduct from account via fast tag...

The segment of the roads both to and fro side between Palsit Toll Plaza to Dankuni Toll Plaza over the Durgapur Expressway on West Bengal is in precarious condition. The wear and tear of the cars are being faster than expected.
In that case, the plazas should not deduct Toll-Tax through Fastag....

सेवा में,
भारतीय राष्ट्रीय राजमार्ग प्राधिकरण,
गाजियाबाद।
विषय :- शान्ति नगर मुख्य मार्ग को राष्ट्रीय राजमार्ग
(सर्विस लेन) पर पूर्व की भाँति जोड़े जाने के br...

I travelled through state high way from Kota (Rajasthan) to Itawa (Rajasthan). There was a toll plaza near Barod village. I asked them to collect toll by Fastag but they refused. It’s complete violation of government rules. Since government made it mandatory to have Fastag service on every toll plaza....

मान्यवर महोदय सादर प्रणाम
एनएच 154 ए जो की हिमाचल प्रदेश के चंबा ज़िला में 23 किलोमीटर रोड के निर्माण का कर कर रही कंपनी है, जो चंबा से बग्गा सड़क कि चौड़ाई का कार्य कर रही...

To, Date : 14.06.21
The Manager
National Highways Authority of India
Bungalow No.2 Shubhankar Apartments Plot No.159
Ambazari Road Ram Nagar,
Hilltop Layout, Verma Layout,
Ambazari, Nagpur, Maharashtra 440033

Sub: Complaint regarding NH6 Nagpur – Bhandara road damge, inefficient working of fastag sensors and total mismanagement at Mathni toll plaza

Dear...

Respect sir i am owing a vehicle bearing no ap39gm2150 which has been registered with rta machilipatanm of krishna district with an hypothication to sbi.

We are the residence of nandigama having all relevant proofs of our local status .

The keesra toll plaza which is on nh 65 where our residence in near by below 8km .

The toll plaza official strongly denying and not even given application for local...

Yesterday on 13/6/21 ban toll plaza . Evening time huge rush of vehicles and about 5-6 minutes of waiting in line i have a video proof in which timing mentioned according to government rules after 1 min in line no toll deduction but they tolled everyone and when i asked that i am in line about 5 minutes they said i didnot know about this they called police and harrass . And they asked i you want money back then go to hell and use so many...

While proceeding from Lucknow to Gorakhpur on official duty despite showing I card and explaining that I was going on officail duty was charged toll tax on Gorakhpur highway. The staff their insisted on showing proof of official duty which I fell is beyond their mandate and humilating that I have to produce official duty detailment document which is classfied document to a toll tax employees....

Recently we crossed a toll tax plaza koyla Delhi highway near bilaspur (N.H 9) . After the procedure as we were crossing the stopper of the toll plaza suddenly the stopper(boom) fell on our car causing a huge dent on it.

This is highly negligent on the part of the authorities to not maintain the system up to date....

Dear sir/ Madam.
My complaint is about NH 532 Salem to cuddalore road.
There was an huge damage in NH 532 between veppur to periyanesulur. This road is damaged and not yet repaired for last 10 months.
The damage was very big and multiple accidents happened due to this damage among one was very serious 4 dead in one major accident at that spot.
Sir please I request you to take an immediate and severe action against...

Recently we crossed a toll tax plaza Dewas Bhopal highway near Ashta (State Highway 18) . After the procedure as we were crossing the stopper of the toll plaza suddenly the stopper fell on our car causing a huge dent on it.

This is highly negligent on the part of the authorities to not maintain the system up to date....

Today at 2:20 pm I was travelling towards anantnag from srinagar

I was made to wait for a lot of time at the mentioned toll kachkoot awantipora kashmir

JK01X 0443
Mahindra bolero...

Sir, I have a fast tag on my car reg. no. DL10 CJ 2586. But from the very first day its not working. It shows blacklisted. I have more the RS 800 in my NHAI wallet. I have complaint several times on call center but no solution provided due to this I have to pay double the toll tax at every toll collection both. I am not able to get new fast tag because the old one is already attached to my car no. Please look in this matter and issue me the...

Date of the incident- Jun 11, 2021
Timing of the incident- approximately 2:05-2:17 pm
Toll plaza- Valavanthankottai near Thuvakudi, Trichy, Tamilnadu
Vehicle no: TN 49 BJ 2382

Kindly refer to the above details. I was traveling from Thanjavur to Trichy on the above date. The vehicle that I was traveling was made to wait unnecessarily for over 10 minutes in one of the gates (think gate no 5). The incident...

I am one of the state Govt. Employee. I am travelling from Narketpally to Suryapet on the way one toll plaza is there. I show my ID card but the staff not allow and charge me. I am officer rank level working as a Anayltical officer in intelligence department, Telangana State. Please rectify and issue orders to tall toll plaza...

The staff's behavior of toll plaza situated at Hathinala, Sonbhadra district was very rude and they hold up vehicles for long time without doing anything as 3 staffs were only chatting. After asking about delay they behave rudely and said that they don't have any orders regarding non-payment of toll because of delay of more than 10 seconds and threatened to seize vehicle in case of non-payment....

I had to wait for more that 3 minutes at the Gangrar Toll booth and when I asked the toll manager to wave off the charges as per the rules he didn't agree and I still had to pay the charges. I should be reimbursed for this...