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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 9, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 173

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I had to wait for more that 3 minutes at the Gangrar Toll booth and when I asked the toll manager to wave off the charges as per the rules he didn't agree and I still had to pay the charges. I should be reimbursed for this...
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Monil Dalal
from Ahiri, Maharashtra
Jun 13, 2021
Jun 14, 2021
This thread was updated on Jun 14, 2021
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Collecting double charges though we have fast tag

Respected sir /madam

My self dr monil

Ticket no.[protected]
Boriach toll plaza
Booth, operator no. Lane 09 25990
Date 13/06/2021 7:45 :03
Gj05 JC 1183

Requesting you to check...they have collected double user fees+ deducted from fast rag also...requesting you to refund in paytm balance
Ty...
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A lot of trees has been cut for the asian highway project in siliguri medical stretch, this has done a lot of ecological damage to the vicinity of the highway but not a single tree has been planted alongside the highway to restore the ecological imbalance....
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Sunilbchaudhari
Jun 12, 2021
Oct 18, 2021
This thread was updated on Oct 18, 2021
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MH20EE2561 toll charged two times for the same trip at Hatnoor toll plaza near Kannad Aurangabad on date 12/06/2021 at 19:19:00

As mentioned in subject my Maruti Suzuki Swift car travelled from chalisgaon to aurangabad.And at hatnoor toll plaza at lane no L3 toll charged 2 times (Rs.90 each, total 180 Rs. in place of only 90 Rs.).So I want to refund my money Rs 90 back .
The person who is at toll plaza is taking cash also and again the money is deducting from fast tag also....
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Aditya Pekale
Jun 12, 2021
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Not pertaining to new rules

Address:Igatpuri

No 100 metre line at this toll plaza. Also there is no 10 second rule for each car. It takes minutes for one car....
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Address:Pune 411037

Sir I was travelling from Pune to shirwal in Satara by vehicle MH12SL4865 though MH12 and MH14 vehicles are not exempted but still toll amount of Rs 100 is deducted. I had informed the person that it is MH12 vehicle but surprisingly after 10 mins I received message about amount deduction
Many times before also the same thing has happened
Kindly help me and please refund all the previous amount also forwarding you the message...
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A
abhi1997j
Jun 12, 2021
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Unavailability of Fastag Services

Address:Samadhiya Colony, Tara Ganj, Lashkar, Gwalior, Madhya Pradesh

Sir
It is very sad to bring into your notice that Fastag Service is unavailable on a notable Highway i.e. Yamuna Expressway connecting Agra to Delhi.
Please take required actions....
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Vivek T'toriya
from Bareilly, Uttar Pradesh
Jun 12, 2021
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Toll Operator

Address:Delhi

Sad to post this. This complaint is for BRIJGHAT TOLL PLAZA UTTAR PRADESH. I was crossing the fastag lane but the operator (even after deduction of money from my tag) did not open the gate for 20 minutes and moved away from the operator cabin. Stern action is to be taken against him. I crossed the toll at 10.07PM on 11-June-2021. Toll line is extreme right while going to delhi....
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Address:Ist floor Ismail estate cochin35

Dear sir (complaint in Kerala State)
As per the prescribed norms in reconstruction/resetting of road leads to NH, there should be escavate out the old roads parts and then only the orginal and new taring should be laid over that.however in Kerala they are not obeying the rules and norms and they have made taring upon the old road without escavating.I have proof with me in the form of pictures and videos.
So I kindly requesting...
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Santosh B Jain
Jun 11, 2021
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Double deduction on toll plaza at the same time

Address:At post Verul Tq khultabad Di Auranganbad

Dear sir
I'm Santosh Jain complaining that on Solapur Dhule highway My fastag has been debited two times during 6 minutes intervals.
The toll plaza workers argued with me after the deduction and scanned my fastag manually .
My car number is Mh20EE1268
Wallet Id is[protected]
Toll plaza name Padalshingi TP
Transaction number
1] 0010012106111552543853 at 3.55pm
2] 0010002106111608477050...
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Address:Narnaul Kotputli road near nangal chaudhary

Narnaul to Kotputli road. On 11/06/2021 I was passing through the road and the staff misbehaved with me and charge 120 without providing the details of the company or its number. There are so many cuts in the road, no toilets, no complaint register k. The office. No any satisfactory answers from the concerned officers.
Unauthorised charges by the gunda there. Pls take necessary action.
Fees receipts does not have any details...
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Address:Kolkata

I am very sorry to say that there is a huge problem created by Eunuch in vivekananda setu toll plaza kolkata. They are stand in front of the car. If any accident happen than who will get responsible? They also use slang language. Please look in to the matter than the public in India will be highly obliged....
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N
niravasheth
Jun 11, 2021
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Dumiyani toll plaza differ fastag charges

Address:arihant, 20/2, street no 3, rajkot nagrik bank society, nirmala convent road, rajkot

The day before tomorrow 9th june 2021 i went to upleta from rajkot by my car which no is : GJ03LG1064 and when i passed the dumiyana toll plaza at around 11.00 am 100.00 rs has been charged from my HDFC fastag and after 1 hours when i returned and passed the dumiyana toll plaza 50.00 rs has been charged so i need refund for my money...
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A
Akshay8990
Jun 11, 2021
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Debited fastag in toll not applicable.

Toll is not applicable to vehicles with registration numbers starting with MH12 and MH14 at Khed Shivapur Toll Plaza (Pune Satara Road). However charges deducted from account and system scanned FastTag and charged when toll is not applicable. This is happened continuously for two times and operators do not have any answer for such deduction. Need to make necessary arrangements in this regard and refund all those who experienced such events....
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Jasvirsinghbatth
Jun 11, 2021
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Regarding Toll Bahadrabad, Uttarakhand

Address:Bahdrabad Utrkhand

Hum Apnee Gadee se Delhi Se Haridwar jaa rahe thein. Bahdarbad Toll par mere fastag mein low balance ho gaya to mein wahan per paytm se fastag recharge kar raha tha. Taoll par Madam Ne kaha kee aap 80 Rs. de do toh aap bad mein recharge kar lena aut vapsi mein iss slip ko dikha kar 40 Rs. mein de kar phir baad mein recharge kar lena. Mein madam ka kaha man kar 80 Rs. kee ticket no.[protected] SHIFT 3 iss token par mein nikla. Vapsi mein dated...
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Incident of VN- UP72BC0028 AT RAMNAGAR GHASIYARI TOLL PLAZA near Pratapgarh (UP).
So I just crossed the highway toll plaza at 11:20am today and when I reached the toll plaza. Firstly it took me more than 10nseconds but still i cooperated them that sometimes machines don't work. But after 5mins they showed that your fastag is blacklisted and then I told them to check with manual scanning machine then it showed blacklisted. I had...
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haramzyada babu
Jun 11, 2021
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Taking Extra Toll Tax

Address:5a Mallickpara lane Serampore hooghly 712203

Yesterday I travelled to Kolaghat via Dhulagarh Toll tax and accordingly they deducted Rs 110/- (at 05:03pm) on way to kolaghat and then rs 55/- (at 07:33pm) on the way back from kolaghat.
registration no of my car is WB34AW1528.
My name is Sumanta Roy
Contact number [protected]...
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Kalpesh Sitapara
Jun 11, 2021
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Vadodara to Bharuch Road Traffic jam from last one month

Address:Bamangam, Karjan ,Dist Vadodara, Gujarat

There is Bridge work near Bamangam, Karjan district, N.H 8 From Vadodara to Karjan, There is heavy Trafic Daily, We are updown by road daily. When and How this issue resolve. Please update....
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Vijaya Ramki
Jun 11, 2021
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Refund amount for wrong deduction

Address:Nagercoil, Kanyakumari

Hi, Last year 2020 March month, my uncle drived my car and he gave money to toll plaza but I have already fastag, but that labours bought that money and also deducted from my account. I complaint against this issue and they told me, refund will processed. After India in lockdown, on that lockdown no one went out but they charged 100rs from my account, and car was in my home only that pandemic time that also I complaint. They told me refund...
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Simran2184
Jun 10, 2021
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Maharashtra new mumbai vashi toll plaza

Simran bhura singh [protected] maharashtra new mumbai vashi toll plaza say May 10/06/2021 8:45 ko vashi side ja rahi thi tabhi both num 4 pay zagda calu tha toll worker without toll identity card key siva toll plaza pay kiv rahetey hay unkey pass toll plaza ka identity card gala May kiv nahi raheta aap ye baat ko samjhkar har toll worker ko gala May i'd card hona zaruri hay agar without i'd card kiseko toll kaisa pay karey...
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