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National Highways Authority of India [NHAI]
National Highways Authority of India
Customer satisfaction rating: 3%
3996
COMPLAINTS
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National Highways Authority of India [NHAI] Customer Care

Website:
Facebook
Address
G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India - 110 075

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2505
down
758

Fax:
Fax:
+91 11 2509 3507  
+91 11 2509 3514  

Customer satisfaction rating
3%
Complaints
3996
Pending
0
Resolved
117
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Highways Authority of India [NHAI] related photos (1937)

National Highways Authority of India [NHAI] Complaints & Reviews

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R
Dec 13, 2020
Taipei, Taiwan
I went to Kaithal today on 13/12/2020 from Hisar and crossed Narwana toll (Haryana )at 12.40 P.M and came back on same day...
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P
Dec 13, 2020
Singapore, Singapore
Hello,

I am from Kota and visited Hanging bridge on[protected]. While crossing the toll i asked the person over there if tax is cut from my fast-tag. He said no. My vehicle is of Kota and as per NHAI rules tax should not be paid by kota vehicles for Hanging bridge. When i came back, i again ask the person if toll has been cut. Again i was informed that toll has not been cut. However after reaching home i saw the email of tax deduction.

Seems like Hanging bridge company are taking tax illegally from all the local people of Kota.

Kindly do the needful. This is illegal and they should at-least inform me about tax (as i asked them particularly) so that i could have created a pass.

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    P
    Dec 13, 2020
    Taipei, Taiwan
    This is regarding an issue in nh 69, toll gate after chittor bypass. Toll fee has been collected from a senior citizen inspite of telling that there is an order passed that senior citizen have sibsidy in the toll.Kindly do the needful as it is very inconvinient.

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      R
      Dec 13, 2020
      Taipei, Taiwan
      Sir
      I am Ram singh serving in INDIAN AIR FORCE. I was traveling in hired taxi with my family from Bar Rajasthan to Sumerpur Rajasthan. I produced my Defence id card but toll oprator did not pass my taxi. He has told that it is commorcial vehicle hence you have to pay toll. And i made payment of 95/ due to shortage of time.even toll personal did pay compliment to me. For which i am authorized.

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        Dec 13, 2020
        Taipei, Taiwan
        Sri Road accident zone in Krishnagiri to thoppur NH 44 thoppur kanavai hill
        No action for toll plaza. so please cancel l&t toll gate

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          M
          Dec 13, 2020
          Taipei, Taiwan
          I have been charged for two times at same time so plz reverse my charges
          Double charged at taswade toll plaza
          Double charged at taswade toll plaza
          Updated by Mandar Lahoti Dec 13, 2020 Ok

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            S
            Dec 13, 2020
            Taipei, Taiwan
            Hi Team,

            On 12Aug at 12.17am i was at Khed Shivapur Toll plaza and my car number is MH12QT2374.
            There...
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            A
            Dec 13, 2020
            Taipei, Taiwan
            Sir
            I ve crossed the toll of NHAI
            Jhoria shaikh Bhopal -sagar -sanchi
            Section at 10:22 am . I ve asked to give
            Two way toll recept of collection.
            But they refused it's not in there rules
            My ticket no is[protected]
            Kindly provide me ruling of toll.
            When I agian cross in evening u lost 30 rs as 70x2=140 -110=30
            Who is responsible for my loss
            Abhitabh rohit
            [protected]
            Yesterday I was travelling in other vehicles they made 2way slip why not today
            Image of receipt

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              A
              Dec 13, 2020
              Acton, United Kingdom
              Toll deduction for my fast tag on tundla toll plaza on 03/11/2020 Rs.55 and on 12/12/2020 Rs.90.please tell me reason.

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                S
                Dec 12, 2020
                Taipei, Taiwan
                टोल पर मुझसे टोल के पैसे लिए गए हालांकि में फास्ट टैग के साथ ड्राइव कर रहा था, और मेरे फास्ट टैग से भी पैसे कट गए। अब मुझे मेरे फास्ट टैग से कटे हुए पैसे कैसे और कब वापस मिलेंगे । मुझे ये तक समझ नहीं आ रहा कि में इसकी कंप्लेंट कहा पर करू।
                Toll plaza mistake

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                  J
                  Dec 12, 2020
                  Marseille 01, France
                  Hi want to highlight pathetic conditions of NH Aurangabad Nasik near Diwshi Pimpalgaon last 4 years no1 on is bother to take care of this patch 4-5 Km patch is not worth walking, potholes with size 2 -3 ft, its really playing with Life of commuters I request authorities to look into this on high priority

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                    A
                    Dec 12, 2020
                    Singapore, Singapore
                    Dear sir
                    On 9th dec i had to travel from jammu to vijaypur .
                    Total TAT ( Turn around time is 4 hours approx )
                    At Thandikhui i asked the conern toll official to provide me tiket of return journy.
                    He simply denied and said only one way is available now.

                    Please help me to clearify about such new rules of Toll.

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                      N
                      Dec 12, 2020
                      Taipei, Taiwan
                      Hello,

                      I had complained about the dual debit of toll while travelling on Mumbai-Nashik express way on 12-Nov-20....
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                      Y
                      Dec 12, 2020
                      Singapore, Singapore
                      प्रिय महोदय,
                      कमला नदी के पानी के बहाव को सतत चालू...
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                      U
                      Dec 12, 2020
                      Taipei, Taiwan
                      Their is constant Jam on NH19 near Sherghati Bihar for past many months, among those bridge side by side only one is operational...
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                      R
                      Dec 12, 2020
                      Marseille 01, France
                      Extreme poor Condition of national highway 27 B between Rajkot to Gondal

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                        A
                        Dec 12, 2020
                        Taipei, Taiwan
                        I paid 300/- for monthly pass for KAZA Toll, For vehicle having no AP39BF4141.
                        Amount was successfully paid but pass did not get active.
                        I again recharged with ICICI.
                        Kindly pay back my Rs 300/- or if possible pay back Rs 95+45 for the same toll i paid bcs of NHAI failure.

                        Regards

                        AMIT
                        [protected]

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                          N
                          Dec 12, 2020
                          Taipei, Taiwan
                          I have travelled between chennai to bangalore, until walajapet roads are very worst, couldnt even drive. There is an government's voice to collect only 50% toll fee, but still the toll receives full fee.

                          My major concern is, why this road is not maintained. If someone get hurt will the concern contract person pay to victim. If so how many such claims has been settled. Who is responsible for quality control of roads.

                          Ask your department official to travel once between sriperumbudur to walajapet tolls once. A single picture can't hold this complaint. May be 3 hrs movie like video has to uploaded.

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                            S
                            Dec 12, 2020
                            Singapore, Singapore
                            I would like to bring to your attention that the road between maduravoyal to Sriperumbudur is Fully ladden with potholes.The...
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                            T
                            Dec 12, 2020
                            Istanbul, Turkey
                            NH71 road from naidupeta to Nellore is the road which cause interruption to the drivers as well as passengers in the journey there were some deep cuts in the roads which are unseen and thus facing problems for the drive..
                            So all drivers who are getting in that roads face a problem that to in toll roads which we are paying to drive
                            So take back look and solve this problem as soon as possible.so I don't need to listen this type of paying roads are unsafety from the other countries people, so they proudly say that indian toll roads are good.so take back look and solve this minor problems facing by Indian as well as other tourists.

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