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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3080
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+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 21

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R
Ravi1281992
from GHAZIPUR, Uttar Pradesh
Feb 26, 2023
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Demolition of my house on NH 29 without giving any compensation.

Sir, Myself Meva lal maurya s/o Jiut maurya from vill-Sarar urf Haiderganj sub district- kasimabad Dist Ghazipur Uttar Pradesh .
My house was situated near circle of NH 29 which is demolished by NHAI on 19 Feb 23 without giving any compensation against my house.
Please resolve my matter.
Attached document.
Adhar card
House image
Khatauni...
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Address:ETTURVATTAM TOLL PLAZA SATTUR

I am a armed forces personnel, I was traveling from Trivendrum to my duty station in my personal vehicle NO. MP07CK0727, i happen to cross ETTURVATTAM TOLL PLAZA near Tirunelveli Tamil Nadu, their toll staff shouts at me and talks to me in very rude manner, when I reached at toll i show them my service ID card but they kept on saying that toll is not exempted in private vehicle, whereas i also show him a service letter from airforce HQ regarding...
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R
Raghav666
from Raigarh, Chhattisgarh
Feb 25, 2023
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Toll gate pass

Address:Raigarh Chhattisgarh

Dear Sir,

I would like to inform you as i am a resident of Raigarh chhattisgarh 496001 and there is a toll in jhalmala and i have shop after the toll near NTPC LARA and i have visited the toll complex for issuing of monthly pass and as i have registered No of my vehicle in ambikapur CG 15DX8899 IN name of Satish Agrawal and i am providing adhar card of Satish agrawal with local address already they have made pass of many vehicles...
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P
pb91e9989
from Ludhiana, Punjab
Feb 24, 2023
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TOLL PLAZA ISSUE On Panipat Jalandhar Highway

Address:Gharaunda Toll Plaza On Panipat Jalandhar Highway

24/02/2023
Gharaunda Toll Plaza
We had to pay the toll even when the line was way more than 100 mtrs and on reaching counter when told that this is against law no body was ready to listen as theat governments order dont mean anything...
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M
Mukund Abhinav
from Ahmedabad, Gujarat
Feb 23, 2023
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Delay at Maithil Toll Plaza Bihar

Address:Maithil Toll Plaza Bihar

Sir
Today[protected] at around 15:00 Hr I was crossing the Maithi Toll Plaza, Bihar ( Between Darbhanga and Muzaffarpur). At toll no 7, The Fastag id of one of the car was not working. Despite of charging him double toll and releasing the way the toll person was negotiating with us to take back our vehicle and go to another lane. I was 3rd in the lane and despite of having fastag I had to wait there for around 20-25 minutes. I have...
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M
Mukund Abhinav
from Ahmedabad, Gujarat
Feb 23, 2023
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Delay at Maithi Toll Plaza Bihar

Address:Mathil Toll Plaza Bihar

Sir
Today[protected] at around 15:00 Hr I was crossing the Maithi Toll Plaza, Bihar ( Between Darbhanga and Muzaffarpur). At toll no 7, The Fastag id of one of the car was not working. Despite of charging him double toll and releasing the way the toll person was negotiating with us to take back our vehicle and go to another lane. I was 3rd in the lane and despite of having fastag I had to wait there for around 20-25 minutes and then...
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S
Shekhar Mokal
Feb 21, 2023
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Icici fastag no resolving my wrong debit adjustment

Address:PUNE MAHARASHTRA

My name is SHEKHAR MOKAL
MO NO [protected]
CAR NO MH46X1929

on 08 nov 2022 i get 2 text msg from icici bank fastag about wrong debit adjustment of Rs1173/- and 1173/- i made online complaint about the same. ( complaint no CMP [protected] and CMP [protected])
i am get refund from CMP[protected] but i am not get refund from second complaint CMP[protected]

now bank is not given...
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S
Sandeep Prabhu K
Feb 21, 2023
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Toll Payment deducted twice at same time and same toll plaza

Toll : Chalageri, Karnataka
Time : 2/17/2023 10:17:42 AM
Transaction ID : 010032302171018236137
Vehicle Number: KA15M4013
Description : TC/[protected]/0010032302171018236137/KA15M4013/356019/[protected]

Amount deducted: First time : Rs 55/- Again Rs 75/- was deducted at same time and same toll plaza. Total of 130/- was deducted....
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E
Er. Vijay S Chauhan
Feb 20, 2023
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Fake toll deduction

Respective Person,
My name is Vijay Singh Chauhan and I have car RJ 45 CN 2749. Last day on dated 19 Feb 2023 I travelled from Jaipur to My village in Dausa by crossing two toll plaza Rajadhok & Titoli with respective tolls and return to jaipur from these both toll plaza with respective tolls. And after end of my Journey in Jaipur at 6:00 PM my car is parked at my resistance in Garage. But today on dated 20 Feb 2023 at 9:48 PM I received...
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Address:Karubatha Pati

I was waiting more then 12 minutes in karubathapati toll and they have charged me for my car...
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Axis Bank Fastag ID-[protected] For Vehicle NO UP21CH 7048 debited with INR 155.00 on[protected]:57:32 IST for Trip[protected] at Chhajarsi

Axis Bank Fastag ID-[protected] For Vehicle NO UP21CH 7048 debited with INR 155.00 on[protected]:02:36 IST for Trip[protected] at Chhajarsi

WHILE RETURNNING FROM DELHI TWO times Double Payment is CUT It Was a return journey on same Date within Three hours Supposed to...
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A
ajaykutarekar
from Mumbai, Maharashtra
Feb 18, 2023
Feb 28, 2023
This thread was updated on Feb 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated payment of toll fee

Dear Sir,
I have vehicle No.MH31/FR5565. This Vehicle is having two nos of fastage.
Accidently both are active. Due to this repeated toll fee has been deducted from both the fastage.
You are requested to verify this fact by checking transaction statement of both fastage. Please return repeatedly paid toll fee to my account please.
Ajay Wasudeo Kutarekar, Mobile, [protected],
State Bank of India, SBIN0008239,...
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S
sanjayb27
from Gurgaon, Haryana
Feb 17, 2023
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I am complaining about delay of more than 4 minutes at Toll Plaza.

It takes more than 10 minutes to cross the faridabad gurgaon E way in the night, as per new rules hade heard that for more than three minutes delay amount is to be refunded back....
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P
Prasad Deosthali
from Thane, Maharashtra
Feb 15, 2023
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Wrong deduction of Toll Rs. 80.00 RC: MH05-DS-6848

Address:Maharashtra - Thane District - 421201

This is to raise a written complaint about "Illegal/wrong deduction of Toll for the amount of 80.00 INR" against the above said subject line vehicle.

My vehicle (Hyundai-Grand i10 - MH05-DS-6848) was parked in my parking lot last night, i.e. on 14-Feb-23. Location of the vehicle is (Maharashtra - Thane - 421201)
However, surprisingly I received a message from 'JK-HDFCBK' stating the following:

Toll Paid...
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Chalageri toll plaza charging Rs.130/- for one trip for car...
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R
Rinkesh Kothari
from Malegaon, Maharashtra
Feb 14, 2023
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Damage Clear

Address:Chalisgaon Fatta. SAYNE bk.malegaon.nashik.

Sir.
At .chalisgaon Fatta. SAYNE BK.MALEGAON.NASHIK.MAHARASHTRA.
SIR Almost more than 10 days highway has blocked for damage clear.but no damage clear & highway has block.they provided service road but daily accident on service road.so I request you sir plz clear this site.plz....
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Address:Maninagar society,near green land chowkdi,Rajkot-03..

Hello sir,
I want to your attention about maintanence of national highway 8-B. Garden made by NHAI under national highway 8-B near green land chowkdi, Rajkot -03 was not maintained since 5 yrs. Since 1 yr shipkeepers using the garden infront of maninagar society as a shipyards and removed safety grills. Shipkeepers keeps dirty Vegetables and garlics in garden and using it as a dustbins so it smells very bad and. As this is the main...
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R
Rahulsadaka
from Bhopa Ki Dhani, Rajasthan
Feb 14, 2023
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Fake Toll charges deducted

Hello Sir,
We travelled from Murlipura, Jaipur to Chomu yesterday (13/02/23). There is only 1 Tool plaza - Tatiyawas.
From Jaipur to Chomu journey, Rs. 70 deducted at Tatiyawas toll at 13/02/23 11:56 AM and
On return journey, Rs. 35 deducted at Tatiyawas toll at 13/02/23 20:31 PM.
Then again at 00:47, fake toll charges of Rs. 30 deducted for Pabanawa toll plaza.
We don't know about this toll and we didn't...
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S
Sha Shwat
Feb 13, 2023
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Purvanchal Expressway

Dear sir/madam

While traveling on Purvanchal Expressway from Lucknow to Azamgarh today I noticed some subtle yet very dangerous bumps and potholes on km65 and km75. My car jumped high in the air and came down with a lot of force. If I had not controlled the speed of my car there would have been a major accident. I would request you to please look into this matter and fix this urgently as it can cost many lives and lead to many...
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K
Koshal Chouhan
from Dhar, Madhya Pradesh
Feb 12, 2023
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Retail outlet NOC se related

Address:Regional office NHAI,area colony, bhopal(m.p.)

Sir, Mera chayan retail outlet (IOC)me hua hai.jiski application for permission for construction & use of approaches/acess road for a Proposed retail outlet at NH-47 road ch.100+801 village-sardarpur ki mene file (ref.M/s IOCL letter no.IOCL/NH-47/sardarpur/01, dtd20.10.2022 )ko NHAI office Indore me jma ki thi.required as per annexure-1 of Morth letter RW-NH-33032/01/2017-S&R(R) dated 26.06.2020 ke anusar permission 60 days ke andar milna...
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