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National Highways Authority of India [NHAI] Customer Care

National Highways Authority of India

Website:
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Address
G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India - 110 075

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2442
down
736

Fax:
Fax:
+91 11 2509 3507  
+91 11 2509 3514  

Customer satisfaction rating
3%
Complaints
3551
Pending
0
Resolved
114
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Highways Authority of India [NHAI] related photos (1644)

National Highways Authority of India [NHAI] Complaints & Reviews

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 bapat on Sep 7, 2020
I had a fastag account with union bank uthekhol brach i paid rs 1000.00 as balance for fastag
I travel on 30aug 2020 at 12.00am on high way from khalapur to mumbai
I recived a message for deduction of rs 597.00 from my account
My fastag no is[protected]
The actual toll is rs 203.00
Why this extra amount deducted from my account

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    National Highways Authority Of India [NHAI] — Complaint Related No Fastag Lanes at Toll Plaza Nashik Sinnar Tollways A/P Shinde gaon,Tal Nashik Nashik

     amolkare on Sep 7, 2020
    I am daily commuter by car on this Toll plaza at Shinde Gaon near Nashik on the way to Nashik Pune Highway. There is Hybrid...
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     Viral Android on Sep 6, 2020
    In nh46 hoshangabad
    Their condition is too poor it's like travelling through a construction side their is too deep holes in it and also to repair these holes the worker of their contract fillis a solid sand like material that is always goes inside our eyes and nose while we are traveling. When i goes to doctor for normal cough and cold dr tells me u recently have asthama. I totally blame to u and your contractor for this. And also when the truck passes near the road due to poor condition and sand and stones in road they are bouncing off some stone and sand to or eye and body it causes extreme pain and due to this we have to close our eye immediately that's can cause seriously injuries. I hope you can take it seriously and take quick and hard response to it.

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      National Highways Authority Of India [NHAI] — Non maintenance of roads

       VaibhavSon on Sep 6, 2020
      I had an accident on 28/08/2020 at dwarka circle, Nashik at 7:15 pm. Due to slippery road. There approximately 30 more bike...
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      National Highways Authority Of India [NHAI] — fraudulent activities by vavdi toll plaza godhra, gujarat

       tejaspatel4892 on Sep 6, 2020
      Dear sir/madam,

      I am travelled through vavdi toll plaza on 25 aug 2020 6 am with sufficient fastag balance...
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       ervikas on Sep 6, 2020
      Sir,

      When i was recharging monthly pass for chhijarsi toll plaza amount to rs 275.00, amount deducted from my account but my pass not recharged.
      Details are as follows -
      Name - sarita sharma,
      Vehicle no - dl5cl1480
      Toll plaza - chhijarsi toll plaza
      Mob - [protected]
      Disputed amount - 275/-

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         krp4969 on Sep 6, 2020
        With reference to the above subject We the Tajpur gram panchayat are applied to permission for to laying drinking water pipe line of 50mm dia.(approxe 80 meter) It is our service to provide drinking water to our citizens. We are also agree to pay charges as per your norms. But our our proposal for laying the pipeline along the NH -48 is pending for long time pease do need ful

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           soumik0684 on Sep 6, 2020
          In spite of having fastag account (No:[protected] being active and having sufficient balance (Rs 87), penalty have been charged at the electronic city toll plaza (Receipt no. 953659) at the fastag center


          car penalty charged at the electronic city toll plaza (receipt no. 953659) in spite of sufficient balance in fastag account
          car penalty charged at the electronic city toll plaza (receipt no. 953659) in spite of sufficient balance in fastag account

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             Manjot singh12 on Sep 6, 2020
            Amritsar to mehta road (national highway 503a) is in very poor condition.
            From amritsar to mehta stretch of approx 33 kms is completely damaged and becoming reason for accidents, immediate action should be taken for this road already it has become life threatening. At least some departmental inspection should taken to see its condition. I hope government will take some action before the big loss.

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              National Highways Authority Of India [NHAI] — Toll. Employees are misbehaving and taking money from commercial trucks on name of overload

               NEW DDL TRANSPORT Dhuri on Sep 6, 2020
              Srinagar toll plaza situated on nh2 please take strong action against them their helpline printed on recipet not working no...
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               Swaraj Khaire on Sep 5, 2020
              Recently nhai has built a highway sewage towards road end but as we people are living near to road or say road front but by building the seawage with lots of hight its getting difficult to pass that seawage with lots of traffic so please help us with that

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                National Highways Authority Of India [NHAI] — toll charges twice one with fast tag and one with cash at nhai

                 Mayank Choudhary123 on Sep 5, 2020
                While traveling from bharatpur to jaipur on 30th august 2020, the toll was collected by cash rs 60, saying that fast tag is...
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                 chamkaur m on Sep 5, 2020
                24 hrs ke ander ludhiana se chandigarh tak bhagomajra toll plaza and ghulal toll plaza par wrong toll deducted from my fast tag wallet


                Access deduction of toll

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                  National Highways Authority Of India [NHAI] — Very bad quality of toll road

                   Surendra Sheshma on Sep 5, 2020
                  I am traveling to udaipur from sikar.in the midway i have come via a road which mention it as ' khud to kuchaman'. I am charged...
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                   Vishnuvardhanan M on Sep 4, 2020
                  There was a land in the name of my father muralikrishnan v in gummidipoondi taluk, verkaadu village, tamilnadu with survey number 134/12, 134/13b, 134/14b. This had been acquired by the national highways department for 4 lane highway project for which the initial payment only was done on 2002. After which no more compensation has been done till date. As we are suffering from very bad financial situation since 2002, we request you to kindly sort out this compensation issue at the earliest.

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                     Piyushnjain on Sep 4, 2020
                    Kota to baran road is in very bad condition especially with all the pot holes and single routing for both way vehicles. Either toll should be discarded from this road or road should be maintained timely. Paying toll for such roads is wastage of our hard earned money.

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                      National Highways Authority Of India [NHAI] — complaining about charging penalty on mahua to dausa toll even after using fastag which have sufficient balance

                       Manoj n22 on Sep 4, 2020
                      I was travelling from delhi to jaipur through sikandra, i am airtel fastag user an i already added money in my airtel account...
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                       Sagar Gajrani on Sep 4, 2020
                      The roads from palanpur to mehsana are to worst.
                      There are big port holes and to worst roads.
                      Government should take immediate action because it is related with the life of peoples.

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                         Ghanshyam Shar on Sep 3, 2020
                        Sir I am Lal chand
                        Mob no [protected]

                        Vill -dantujala post -bhuma bada teh -laxmangarh dist-sikar (rajasthan) 332318

                        Laxmangarh to salasar road pa kheri dantujala bus stand ha ak hand pump tha usko NHAI valo na damage kar diya but NHAI na hand pump ko repair nhi kiya ???????

                        Bus stand pa water ki koi kami nhi ha public water ka bina prasan ho rahi ha but hand pump jaldi sa jaldi repair kiya jaya
                        Plz call me [protected]
                        Plz solution fast
                        Plz call me
                        [protected]

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                          National Highways Authority Of India [NHAI] — Road quality of Ahmedabad-Rajkot state Highway

                           Itbtst on Sep 3, 2020
                          I have made a complaint on 1033 helpline about the road quality of Ahmedabad-Rajkot State highway on 25th August 2020 and...
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