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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 21

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K
Krishna Chaitanya Ponakala
Mar 22, 2023
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Address: Naguluppalapadu village, Prakasam district 523183

I'm resident of Naguluppalapadu village, Prakasam district Andhra Pradesh state 523183.
For the past one week, lights arranged on highway not working. This highway going on middle of village. After sunset nothing visible on the road for foot walker's. Too many street dogs roaming around there, we are not having any contact number of contractors. Don't know what is the issue, around 20 plus lights there. Anyone of they not working/lighting. One or two days is ok, but for the past one week means a lot. What is the maintenance happening?this service also included in toll fee right?
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    Meenketan Rathore
    Mar 22, 2023
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    Address: Rajnandgaon Chhattisgarh

    * 30+ speed breaker
    *so many patches
    * misbehaving staff
    * costly 110 rs for less than 30 kms
    * already one toll is near 20 kms
    * dust and sand in road ..

    People are suffering with this toll ..please do something ..
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      J
      Jaideep kumar Gupta
      Mar 22, 2023
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      Address: 132CHARU ENCLAVE BAZAAR KLAN BILASPUR RAMPUR

      Respected Sir,

      I am writing to you today as a concerned citizen of India and a social activist with a demand for the construction of service lanes on both sides of the flyover bridge at Matkhera Road, Bilaspur Rampur-Kathgodam National Highway. I strongly believe that this construction is necessary to ensure the safety of commuters and ease the traffic congestion in the area.
      The lack of service lanes on both sides of the flyover bridge at Matkhera Road has resulted in a hazardous situation for commuters. The vehicles that are entering or exiting the flyover have to use the main road, which causes traffic congestion and poses a significant risk to the safety of the commuters. Furthermore, the absence of a service lane has also led to accidents and roadblocks, causing further inconvenience to the public.

      I would also like to bring to your attention the urgent need for the construction of a 50-meter road below the overbridge on the side of Matkhera Road. This road will provide the commuters with an alternative route, easing the traffic congestion and reducing the chances of accidents.

      As a social activist, I have been advocating for better infrastructure and transportation facilities in the area for several years. I believe that the construction of service lanes on both sides of the flyover bridge and the 50-meter road below the overbridge will significantly improve the safety and convenience of the commuters.

      I would like to request you to take this matter seriously and ensure that the necessary construction work is initiated as soon as possible. The construction of service lanes and the road below the overbridge will not only benefit the commuters but also boost the local economy and attract more tourists to the area.

      Thank you for your attention to this matter.

      Sincerely,

      Jaideep Kumar Gupta
      Social Activist.
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        S
        s_p_kumar
        from Agra, Uttar Pradesh
        Mar 21, 2023
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        Address: National Highway Authority of India

        Respected Sir/ Ma’am,

        1. I, Corporal Praveen Kumar, am posted to Air Force Station, Agra. I am writing to you on the tragic accident that took the life of Corporal Sachin Kumar aged 31 yrs, a station comrade who might have been saved by a road light.

        2. On 19 March 2023, Corporal Sachin Kumar was riding a motorcycle on the Fatehpur Sikri Highway close to Pathauli Chowki at around 2129h. Due to the poor road visibility and the glare of the oncoming vehicle's headlights, He lost control of the motorcycle and hit the pedestrian from behind, collapsing unconscious in the middle of the road. Before bystanders see him and rush to his aid, a car from the opposite side of the road runs over his head because of the inability of the nearby road lights to function.

        3. Due to a severe head injury that resulted in significant blood loss, the Military Hospital in Agra proclaimed him brought in dead. He left behind his wife, a 5-year-old daughter, and his family. Our country lost a soldier. If the broken road lights had been operational, the oncoming cars would have stopped and saved his life.

        4. Besides this, there have been numerous incidents on this highway, and it passes through densely populated villages. It is essential to provide road lighting and accident preventive measures as well as to verify their functionality will enhance the safety of both travellers and pedestrians.

        4. I hereby request that you kindly look into this issue and resolve it as soon as possible to spare any further loss of precious life.

        Thank you.
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          C
          clm22
          Mar 20, 2023
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          Address: Shardama Hotel, 448Q+PQP, Nedaravalli, Karnataka 577401.

          Hi,
          I am the resident of the Nedaravalli village of Sagara taluk, Shimoga, Karnataka.
          Shardama Hotel which is on NH 206 is not having the public toilet for it's customers, So, the customers are urinating and doing toilet roadside and also near the houses of the village. The whole atmosphere of village is becoming dirty.
          And it doesn't have the parking facility. So, all the trucks are parking NH roadside which is causing accidents in a recent time (also caused 2 deaths). Because the villagers are unable to see the vehicles while crossing.
          I am requesting to you behalf of the villagers to kindly look into this matter and resolve.
          Thank you.

          Address of hotel: Shardama Hotel, 448Q+PQP, Nedaravalli, Karnataka 577401.
          https://www.google.com/maps/place/Shardama+Hotel/@14.1133336, 75.1457151, 14.46z/data=!4m6!3m5!1s0x3bbb8d3cda5c3493:0x155f9c0cf23932c!8m2!3d14.1168449!4d7...
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            A
            Amittdh
            Mar 20, 2023
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            I crossed 2 time Ban toll plaza in one day and the dedicated same amount on both side my vehicle number JK02DB4529.
            Toll deduction message photo attached.
            Please refund my extra dedicated Toll.

            My phone number is [protected]
            +1 photos
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              Anand1001
              Mar 19, 2023
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              Toll deduction of kota number RJ20 car is exempted on hanging bridge toll at kota but it do it regularly. Please refund all deducted amount for my car RJ20 CD 2146 and store this number for future exemptions
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                R
                Mar 17, 2023
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                Address: Fast tag Vashi toll plaza

                Vashi toll plaza fast tag worker directly start fighting without any reason fast tag already deducted but they are very rude my morning get disturb sir please do something about hiring
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                  B
                  bhatiahansraj
                  from Arki, Himachal Pradesh
                  Mar 15, 2023
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                  Complaint regarding encroachment

                  To
                  the nhai
                  sub:-complaint regarding encroachment in the land of nhai.
                  Sir,
                  you are kindly requested to take immidiate action against encroacher virender kumar s/o mast ram, vill.Nawi, po.Shalaghat, teh.Arki, distt.Solan hp. Who is goining on to construct the road and damage the parafits of nhai near ex mla house at vill. Nawi between nawi and ex. Mla house.
                  Thanking you
                  hr. Bhatia
                  [protected]...
                  +1 photos
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                  V
                  vkshingala
                  from Chhota Udepur, Gujarat
                  Mar 13, 2023
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                  Yesterday, I have made single journey through Khandi obri toll plaza.
                  As per website the actual toll is 95.00 for single journey.
                  But toll recovered from my Wallet is 165.00. Please refer screen shot.
                  what I am required to required to do get the refund for excess amount.
                  +1 photos
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                    V
                    vkshingala
                    from Chhota Udepur, Gujarat
                    Mar 13, 2023
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                    I have used Kathpur toll for single journey on 12th morning.
                    The toll deduction from my wallet no [protected] is Rs 70.00 which is excess than prescribed.
                    My vehicle no GJ16AP9522.
                    I SEEK YOUR ASSISTANCE IN GETTING REFUND
                    +1 photos
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                      Aneesh426
                      Mar 12, 2023
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                      Sir,
                      This to inform you about the mismanagement at the Sheetal toll plaza at the exit RJ01 of NE4. We were coming from Jaipur to Alwar on 12th March 2023 and paid toll at various toll plaza in Jaipur and even at the entry of NE4 at Dausa. We took the expressway thinking that it will save our time but to the despair as soon as we reached the exit RJ01 at Sheetal around 8:25 pm there was an error and our fast tag was not reading at 3 or 4 gates. We had seamlessly paid taxes at multiple toll plaza and our fast tag had sufficient balance still after 30mins of drama the person at the toll took cash from us and didn’t even give us any receipt of the same. As we were already frustrated and tired we went ahead and did not argue. But if this management continues I don’t know how India will be corruption free. Kindly look into the matter as soon as possible. Please find attached the screenshot of the fast tag that was deducted just before entering the NE4 at the rahadhok toll plaza.

                      With regards
                      +1 photos
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                        Aneesh426
                        Mar 12, 2023
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                        Sir,
                        This to inform you about the mismanagement at the Sheetal toll plaza at the exit RJ01 of NE4. We were coming from Jaipur to Alwar on 12th March 2023 and paid toll at various toll plaza in Jaipur and even at the entry of NE4 at Dausa. We took the expressway thinking that it will save our time but to the despair as soon as we reached the exit RJ01 at Sheetal around 8:25 pm there was an error and our fast tag was not reading at 3 or 4 gates. We had seamlessly paid taxes at multiple toll plaza and our fast tag had sufficient balance still after 30mins of drama the person at the toll took cash from us and didn’t even give us any receipt of the same. As we were already frustrated and tired we went ahead and did not argue. But if this management continues I don’t know how India will be corruption free. Kindly look into the matter as soon as possible. Please attached below the screen shot of the fast tag which was deducted just before we entered NE4 at the rajadhok toll plaza and also had sufficient balance.

                        With regards
                        +1 photos
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                          S
                          Selvam Manunitha
                          from Chengam, Tamil Nadu
                          Mar 12, 2023
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                          Address: No 236, mettu street aratavadi post and village chengam Tiruvannamalai 606709

                          I need to remove the tree which is in my property near by road
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                            A
                            Mar 12, 2023
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                            I was travelling between bhopal to nagpur. Incident happened at Bagwada Toll plaza where I have to wait for more than 5 minutes because there tag reader is not working. The toll owner used the hand held device forcefully to deduct the amount and verbally harrassed me.
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                              M
                              Monika sharma 39
                              from Delhi, Delhi
                              Mar 11, 2023
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                              The Rohtak exit of western peripheral is majorly damaged . Please look into the matter urgently . This is a serious issue .
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                                E
                                erty
                                Mar 11, 2023
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                                Address: rewari

                                Respected Sir the road condition from Dharuhera to Bilaspur is very bad and there are many big potholes which can cause any dangerous accident and damage to the vehicles I humbly request you to please repair as soon as possible, All flyovers are to be needed repair
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                                  A
                                  Atchut Rama Raju
                                  Mar 11, 2023
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                                  Respected Sir/Medam

                                  Illegal Construction in National High Road Area and occupied Pedestrians Road in the following area.
                                  In Survey No. 84/7, Anandapuram to Tagarapuvalasa Survey Road, Rajula Tallavalsa, Visakhapatnam Dist
                                  Shop Names are 1. Sri Manikanta Water Plant 2. Magic Dricks 3. Sushma Chemical Laboratory 4. Arogya Milk.
                                  Attached Photographs for reference.

                                  Kindly do needful action
                                  +2 photos
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                                    V
                                    vatsasu
                                    Mar 11, 2023
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                                    Dear Sir/Medam

                                    Area: Rajula Tallavalasa
                                    Dist: Viskhapatnam Dist - 531162
                                    State: Andhra Pradesh

                                    Shop keepers are occupied pedestrains place, Pedestrians are using Highway Road find attached photo graph for you easy reference

                                    Thanks in Advance
                                    +1 photos
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                                      vatsasu
                                      Mar 11, 2023
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                                      Dear Sir/Medam

                                      This is to bring to your kind notice that, in Rajula Tallavalasa, Bheemunipatnam Mandalam, Visakhapatnam Dist, A person who is occupied National Highway site and constructed illegally and occupied footpath which is discomfort to pedestrians

                                      Thanks in advance
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