Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Oct 22, 2025
Complaints 8454
Resolved
214
Unresolved
8240
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sheetab10
Feb 9, 2023
Report
Copy

Sir,
Crash barriers are being installed in our area and i have a building in NH 5 in kumarsain. The JE and other officials have left a space pf 8-10 metres for opening of every building that is there and even for a building which is not built yet.But when it comes to our building they say they will leave only 2 metres gap for us…and are harrasing each and every day by calls and variois other things
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    ketan bhalani
    from Rajkot, Gujarat
    Feb 7, 2023
    Report
    Copy

    Address: Bharudi

    I Have Hyundai i20 parsing no. GJ 03 MB 6753 which is in Rajkot, but ive got text message that 45 rs. toll debited from my Fastag. even i don't crossed the toll plaza or even not in range of toll plaza so why my fastag is debited ?

    Bharudi Toll Plaza on date 06.02.2023 at time 19:14.
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      ramneet24
      from Chandigarh, Chandigarh
      Feb 6, 2023
      Feb 12, 2023
      This thread was updated on Feb 12, 2023
      Report
      Copy

      Address: rashu chonk( ranital ) kangra

      उपरोक्त विषय के संदर्भ में निवेदन है कि प्रार्थी श्री रमेश चंद्र पुत्र श्री प्रभु दयाल निवासी थाना परगना तहसील बडोद जिला कांगड़ा ने इस कार्यालय में प्रार्थना पत्र गुजारा है कि मैंने ए.डी.टी._57 जो कि मुकदमों में स्थित है। डी.टी._57 2013 में बनाया गया है जबकि आपसे कार्यालय द्वारा वर्ष 1990 दर्शाया गया है। अतः आपसे निवेदन है कि इस बारे मौका निरीक्षण उपरांत स्पष्ट करें कि इसमें क्या भिननंता है ताकि उचित मुआवजा राशि मिल सके ।
      Feb 12, 2023
      Updated by ramneet24
      उपरोक्त विषय के संदर्भ में निवेदन है कि प्रार्थी श्री रमेश चंद्र पुत्र श्री प्रभु दयाल निवासी थाना परगना तहसील बडोद जिला कांगड़ा ने इस कार्यालय में प्रार्थना पत्र गुजारा है कि मैंने ए.डी.टी._57 जो कि मुकदमों में स्थित है। डी.टी._57 2013 में बनाया गया है जबकि आपसे कार्यालय द्वारा वर्ष 1990 दर्शाया गया है। अतः आपसे निवेदन है कि इस बारे मौका निरीक्षण उपरांत स्पष्ट करें कि इसमें क्या भिननंता है ताकि उचित मुआवजा राशि मिल सके
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pramod Nikule
        Feb 5, 2023
        Report
        Copy

        Address: Champa Toll Plaza, Nagpur - Umrer Highway

        Hi,
        I have been in the queue with just 2 vehicle in front of me at Champa Toll Plaza (Nagpur -Umrer Highway) which took more than 10 minutes to clear.
        As per the SOP or toll plaza rule, the vehicles should be passed without any toll if it is being in queue for more than 10 seconds.
        So I have filled a written complaint at the toll plaza. I am requesting quick resolution for this type of scene at the Toll Plaza.

        Regards,
        Pramod
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          PRANAB PANDIT
          Feb 4, 2023
          Report
          Copy

          Dear Sir,
          I have given consent to the M/S L N Malviya for the project “Project Management Consultancy Services for Construction of elevated flyover including provision for metro(Section from Nashik Phata to Khed of NH-60(From kM.12+190 to kM. 42.00)(NHAI/RO/MUM/Pune/Nashik Phata Khed/2022/09)” on man month basis(10 days per month).The consent letter is attached herewith for your ready reference.But after winning the project they did not contact me nor I have been asked to join. I have written several times to the consultant but they didn't bother to reply to my mail. Now my CV in Infracon shows my full time engagement from 20sep2022 to 19sep 2031.
          I request your good office to take stringent action against the company for indulging in this type of fraudulent activities.
          Thanks & Regards,
          P.Pandit
          +2 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Babi Bansal
            from Barnala, Punjab
            Feb 4, 2023
            Report
            Copy

            Address: Barnala, Punjab

            My Vehicle Mahindra Balero Pickup numbered PB19M0562 had crossed from baluana toll plaza (near bathinda, punjab)
            On 04/02/2023 at 3:37pm that charged 55/- rupees and returned at 5:43pm that charged 25/- rupees but again at 6:04pm 55/- rupees were charged without any crossing for same toll plaza i.e. baluana toll plaza near bathinda.
            So, I want that money refund in same a/c attached to my vehicle numbered PB19M0562
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Report
              Copy

              Every time whenever we use road at this point, one to two gate generally got closed and because of this even having fastag at car it took around 15 mins minimum to pass through it..
              And person standing there generally misbehave it.. for ur reference I am attaching few photographs.
              Kindly take some action so that other people also don’t have any problem while travelling on road.
              +4 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                akanksha2005
                Feb 4, 2023
                Report
                Copy

                Address: Near Hassan

                Near Hassan highway, when road becomes single lane, a mid-size truck was filled with hay more than its capacity. It was overflowing and leading to no road visibility. It was also driving in the center and not giving way. There are many more such issues with lane discipline and oversized trucks making our roads and highways unsafe!
                KA 46 8033
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  Igurdeep
                  from Nagaur, Rajasthan
                  Feb 3, 2023
                  Report
                  Copy

                  Address: Toll plaza,Deh,district-(Nagaur)RAJASTHAN

                  Deh, toll plaza employee are very insolent.And they are also using abusing language.they are not following any NHAI rules .they said that toll plaza is our buisness n they said government is in their foot .please strict action should be taken .
                  Thank you 🙏🏻
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    DrRam Krishnan
                    Feb 2, 2023
                    Report
                    Copy

                    The slabs on the platforms on the 100 feet road connecting Velachery MRTS station to Thillai Ganga nagar subway, on the side of Tuxedo elite apartments has not been laid properly. In some areas it is projecting out, in some areas missing with ditches. There are encroachments and also blockage in some areas caused by planting trees. Moreover silt from adjacent canal is strewn allover all the way on platforms making it unsuitable for pedestrians to walk. Hundreds of people pracise walking on this road, are compelled to walk on the road risking their lives with oncoming speedy vehicles. I request the authorities to make it walker friendly asap.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gondaliya Ketan
                      from Bagasra, Gujarat
                      Feb 1, 2023
                      Report
                      Copy

                      Address: 43, Aashtha Shangrilla , Ronaki area, 150 ft Ring Road , Rajkot , 360006

                      My Vehicle No. is GJ03MH4845

                      I am not travell in last week any toll plaza but without travelling cut my payment at two times.

                      What is reason for this type give facility.
                      +3 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rupinderrkt
                        Jan 31, 2023
                        Report
                        Copy

                        Sir

                        I was driving from Puranpur Lakhimpur on NH 530 dt 31.1/ 2023 .
                        Toll at 16.36 Hitouta gate, screenshot attached below...

                        As a driver of load vehicle, the staff member named SHIVAM YADAV told me that the vehicle is overloaded.

                        I demanded the weighbridge slip to clear the real weight, but he refused and start shouting

                        Saare gaadi waale hamaare baap ke naukar hain

                        This is very shameful for employee of a big company to treat with customers.

                        So I request the higher auth to take harsh acttion against such people .

                        Thx ...
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vishwas Rao P V
                          Jan 31, 2023
                          Report
                          Copy

                          Address: Rajarajeshwari Nagar, Bangalore

                          Hi Team, there are good amount of work going on in Bangalore-Mangalore Highway which needs to be appreciated. But however the traffic is being deviated to the service roads and yet the same amount for the normal highway is deducted which is not correct. There are congestions in the service road which is causing a lot of delay and moreover also deducting the same amount is not appreciated. Kindly rectify this.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Jan 30, 2023
                            Report
                            Copy

                            Address: VE COMMERCAIL PITHAMPUR

                            Dear Sir,

                            We are regularly travel from Dewas to Pithmapur and we made our TOOL monthly pass IDTL A plaza .

                            But last 15 days no person is available for recharge the monthly pass .

                            Please support to resolve the issue .
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shubh29
                              Jan 30, 2023
                              Report
                              Copy

                              On 29th Jan 2023 I was travelling to Hyderabad from pune and when I reached mangalgi toll there was a huge traffic where I waited for almost 20 mins and the line was also for 300m from the toll both. When I reached the toll gate I asked them to free my toll as per NHAI rule as I was waiting in a long que for a long time but they denied So I want this 105₹ toll as my refund. I am sharing the photos for verification
                              +3 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sandeep@9911
                                Jan 29, 2023
                                Report
                                Copy

                                Address: Bil Akbarpur toll plaza

                                On 28th January 2023 I have travelled from Duhai to Bil Akbarpur by my Car bearning No. DL5CR0186. Toll price should be 55 rupees, but have charged 140 from my fastag, Please share details and refund my extra deduction.

                                Thanks,
                                Sandeep
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Ratnakar chole
                                  Jan 29, 2023
                                  Report
                                  Copy

                                  While travelling Latur to Solapur there's two toll appear which is badly managed by respective agencies, regularly there's is problem's in half of the camera lanes, poor customer service with high traffick jam and unprofessional service Manager are deputed, kindly request to improve your service immediately otherwise there's More such complainant will be received by you.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    AzeezAhmad
                                    Jan 28, 2023
                                    Report
                                    Copy

                                    Address: Airforce Station Tezpur

                                    I were under toll exempted category under INDIAN TOLL ACT ARMY AIR FORCE 1901(2/91) but my Toll deducted at Gazole Toll Plaza on 25 Jan 2023 worth Rs 200. I want my money back as soon as possible. Letter of exception attached.
                                    Vehicle no- PB 12 Q 9727.
                                    Fastag ID - 34161FA820328E40191D2600
                                    Thank you
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      AzeezAhmad
                                      Jan 28, 2023
                                      Report
                                      Copy

                                      Address: Airforce Station Tezpur

                                      I were under toll exempted category under INDIAN TOLL ACT ARMY AIR FORCE 1901(2/91) but my Toll deducted at 18th Mi Toll Plaza on 25 Jan 2023 worth Rs 420. I want my money back as soon as possible. Letter of exception attached.
                                      Vehicle no- PB 12 Q 9727.
                                      Fastag ID - 34161FA820328E40191D2600
                                      Thank you
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        AzeezAhmad
                                        Jan 28, 2023
                                        Report
                                        Copy

                                        Address: Airforce Station Tezpur Assam 784104

                                        I were under toll exempted category under INDIAN TOLL ACT ARMY AIR FORCE 1901(2/91) but my Toll deducted at Galia Toll Plaza on 24 Jan 2023 worth Rs 150. I want my money back as soon as possible. Letter of exception attached.
                                        Vehicle no- PB 12 Q 9727.
                                        Fastag ID - 34161FA820328E40191D2600
                                        Thank you
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit