National Highways Authority of India [NHAI] Complaints & Reviews

We are traveling to Gulbarga Karnataka on 8th of Jan 2023 at around 12:15 Pm toll staff behavior is very rude.
If network is not there then asking excuse to travelers they are directly saying that can't do any thing you have to wait untill network comes other wise u can complaint to central government.
Please take necessary action on employees for there behavior....

I used EPE both ways while traveling from Noida to Sonipat and back on 5th January 2023. I was charges Rs. 265 for the onward journey and Rs. 105 for the return journey. Rs. 265 was also charged to my account several hours later after the completion of my journey.

I also saw that even in November 2022, I was charged Rs. 105 for using EPE while traveling from Sonipat to Noida.

These Toll charges seem to be exorbitantly...

NH 135B
PALHAN TOLL PLAZA
Vehicle No. UP25 BH0027
7/1/23
11:30-12:00 AM
System was not operating and worker deducted 160rs instead of 42rs from fastag via phone scanning and also harrassed and misbehaved by making group..kindly look into the matter....

Dear sir,
I had travelled in Maruti WagonR (UP14DF4029) from Swaminarayn Akshardham temple...

I would like to bring it to your notice that the staff deputed at Gharaunda (Near Karnal Haryana) Toll Plaza is very irresponsible and rude.
There were many instances but I am narrating only today's incident.
I was coming in my car HR06AG0267 at about 12:30 PM (05.01.2023). There was a truck before me. The toll employee did not clear that truck for about 5-6 minutes and kept arguing.
When my turn came, I asked that gate...

Everyday at Mohania toll plaza I face traffic jam situation due to toll plaza. Normal waiting time at above toll plaza is 15-20 minutes. Kindly look into the matter as toll staff is non cooperative and abusive....

I was crossing NH 48, Khed Shivapur Toll plaza from Satara to Pune on 01/01/23 at 18:26. Though, I had enough Fasttag balance that time the operator at lane number 6 KT06C misguided me saying his records are showing my fasttag is out of balance and charged me 220 Rs toll by cash.
Otherwise it should have been half return of regular toll 110.
When, I checked my balance it was more than enough to pay at tool plaza. I really feel...

Hello Team,

Hope you are doing well.
I have been travelling from Nashik to Pune from past 7 - 8 years and I have been watching the progress of the highway since then. And even though after 7 years, the work is still not complete. There is this Samruddhi Mahag marg whom everyone is praising. But no only is taking the responsibility of the Pathetic roads that Nashik Pune highway has become. Apart from the incomplete construction,...

2 days ago i went to the eastern peripheral expressway where at mavikala toll toll rate is 75 rs and they deducted 230 rupees...

Sir,
I am a frequent traveler to Chennai and the road widening work after Ranipet towards Chennai is happening at a slow pace. The condition of the road has worsened day by day resulting in we taking lot of time to cover the last leg. Given the delay and pathetic road conditions you should not collect toll till the work is completed. We are paying huge toll to go through such a bad phase of work and request you to kindly stop collecting...

My fastag id is[protected] [protected]
TN04AQ7482
I did not travel to varwade toll but on 18 th dec I could see transaction happened in my tag. Trip no - [protected]

Raised a complaint in ICICI fasttag and they also raised with nhai. But it was rejected by toll plaza

Kindly check and refund the amount and also investigate this to avoid reoccurring....

Hi I' m sugumar, I'm currently living in periyar Nagar, Pudukkottai -622003, Tamil Nadu. Today I have crossed the lembalakudi toll plaza which is 8 kms from my house. I showed them my adhar card and said that I have the privilege for not paying the toll amount as I'm residing within 15 kms form the toll plaza. They refused to process me even though I have tired to explain there is a rule for this. Even the toll plaza manager stated that I...

Today on 1-1-2023 at 5;33 pm approx toll employee at rohad toll charged double toll amount Rs 180 in cash complaining that your fasttag not working. but i got a message about 1 hr later at 6;27 pm regarding toll deduction from fasttag banker Rs 85 . then i raise the complaint to banker on toll free no. but the recceipt provided to me by toll employees was for some another vehicle at same time. Banker asked me to get the correct receipt from...

Double payment deducted between Indore to Ujjain toll. For to and fro 70 ₹ should be deducted. They deducted 140₹. This is the third time happened on this toll. Till date I have not received refund on previous two complaints. This is serious and can take legal action against toll authority....

Dear Concern,
Panchkula Yamuna Nagar highway road lights are not working since last 3-4 months, which is very dangerous for all the travellers during foggy whether and no action taken till now from the department side. For the safety of all travellers we request you to please take the action immediately to avoid any major future mishappening. Its very crucial issue for all o[censored]s....

Am an aware citizen of the country, I want justice. Last night I was coming from ahmedabad to surat meanwhile i was pass-out from karjan toll plaza, this incident took place around 12:00 to 12:15am night (31/12/2022) . I stood there in line for more than 5 minutes. I informed them that we were standing in line for more than 10 seconds according to the rules of NHAI . So I didn't have to pay toll tax .I used to video record all this so that...

Hi

I was driving from pune to mumbai and had taken a 3 hour break at lonavla. Still I was charged toll at Kusgaon and again at Khalapur.

If I using the same expressway why am I charged multiple times.

Below is Kusgaon toll details

You Paid Rs.135 at Kusgaon Toll Plaza of MH47Q4199 on 28/12/22 17:47:33. Avl Bal Rs.373.00 Txn ID: FT[protected]. Explore more @ i.airtel.in/bankhome...

Too heavy giant vehicles parked on road. From ongc circle surat to bhesan (dandi bhesan road).

Due to this

- disturnabce in routine schedule

- major accident will happen

- highly noise and air polution area

- major concern on movement of heavy vehichle which generated many accident in last 2 year....

I have travelled from Kalyan to Wasind. The toll charged at Arjunali toll plaza Rs 135/- for a mere distance of 11 kms. And after 2 hours when I returned, I should not have been charged as per notification but still again Rs 135/- deducted from my FastTag account.

2 issues.
1. Toll amount of 135/- for 11 km I, e, approx 12/- per Km is very high.
2. Return till charges within hours is not chargeable but charged....

JK02DB9945 I was crossing the toll and successfully they have deducted my toll after that they thrash the toll gate on the top of my vehicle and when I asked about it they shout on me and not accepting there mistake...