National Highways Authority of India [NHAI] Complaints & Reviews

The Whole route of NH 334C has street lights but are not working from many years and nobody is doing anything, please take this matter on priority and get this sorted ASAP

This is to inform that my vehicle license plate number HR13N8963 crossed KMP highway on 16.01.2023 from Pipli to Kundali and Kundali to Pipli on the same day i.e. 16.01.2023. But they have deducted the toll charges as Rs 245 for the TRIP on 18.01.2023 at 18:25:25 with the Tag serial number [protected] while the charges are not that much for the four-wheeler as they have charged. Similarly, my car license plate number HR13N8963 passed main village Jakhauli Toll on 16.01.2023 but they have deducted extra amount i.e. Rs 265 at Main Village Jakhauli Toll plaza on 17.01.2023 at 02.04.15 with the Tag serial number [protected]. kindly look into that matter as soon as possible and refund the extra amount deducted from my Tag.

One 21st January 2023 our vehicle no. UP14CB8001, having Tag Account NO. 21007893 reached Dasna Toll Plaza (Plaza Code: 320056) at about 4 p.m. Toll Staff stopped vehocle from passing the toll saying that your toll account does not have sufficient balance. Passenger, informed the toll staff that tag has sufficient balance as on 17.01.2023 Rs.2000 were added to tag and there was no significant movement of vehicle since then. Passenger requested many time to recheck and allow vehicle to pass. She requested the she is patient of hypertention and need immediate medical attention. However, toll staff did not hear her request, misbehaved and abused. staff forced the staff to leave the lane for long time, and allowed vehicle to pass after manual scanning after lot of persuation. Toll staff has caused lot of stress to the passenger and she is still in trauma because of misbehaviour of toll staff. You are requested to please look into the matter and take strict action against guilty staff at the earliest.

Employees of lehra begga toll plaza had broken front glass of my car because they said me to go ahead but suddenly barrier was fallen down and my car glass was broken who will now pay for my car glass??

Hello Sir, '
I have been charged incorrect amount on Airtel fast tag, kindly find the details below:

Entry Point: Jakhauli Toll Plaza
Exit Point: Malvika Toll Plaza
Vehicle Number: Dl 3C BZ 7049
Incorrect Amount Charged: INR 230
Correct Amount: INR 35
Date of journey and time - 20 Jan 2023. At 09:38 am

Could you please have a look into this as I have on this toll plaza that they are charging incorrect amount on frequent basis. Also there is no provision to display the deducted amount neither on Jakhauli nor at Malvika Toll plaza….. although it seems that the display is installed but they have been turn off the power to do the scam.

Requested you take prompt action.

Thanks,
Goldy Chaudhary

I am from Telangana Jangaon District Lingala Ghanpur Mandal Nellutla Village in my village Highway Lights are not switching on since one month because contractor not paying electricity bill due to such thing tere are many accidents othe many issues solve my

Hello Sir, '
I have been charged incorrect amount on my paytm fast tag, kindly find the details below:

Entry Point: Mavikala Toll Plaza
Exit Point: Dasna Toll Plaza
Vehicle Number: UP 19 L 2575
Incorrect Amount Charged: INR 160
Correct Amount: INR 60

Could you please have a look into this as I have on this toll plaza that they are charging incorrect amount on frequent basis.

Thanks,
Goldy Chaudhary

In Eluru, West Godavari and East Godavari districts of Andhra Pradesh, brick kilns are establishing adjacent to the highways. The particular places are Duvva between tadepalligudem and Tanuku... Khandavilli, annavarappadu etc., between Tanuku and siddhantam.

As per G.O.No.80, Environment department of Andhra Pradesh, brick kilns should not be erected within the radius of 200 metres to the national highways. But the said GO is abruptly violating.

Hence I request the authority to kindly take appropriate action against the brick kilns running adjacent to the national highways.

I was travelling on Mereuit road on 17.1.2023 and had to go to Gzazhiabad. By mistake I had entered the Toll lane and as my vehical was not having Fastag the toll plaza employee had issued me a Fastag and charged Rs. 500. He did not give me the receipt for the same. He told me that he had put the balance of Rs 300 but actually the balance was only Rs. 100 and Rs. 50 was the security amount.
I had paid him through Paytm.

My Vehical Number is HR51AJ9723.
Phone No. [protected]

Please look into the matter as these people are doing fraud by charging more and doing less recharge.

The screen shot of the paytm payment is attached.

Dear sir/madam,
Here on NH50 pune-nashik there is hiwargaon pawasa toll plaza located near sangamner taluka.
On this toll plaza local residents has no toll. I am also local resident of here.. On my Wagon-R car MH23AD0719 i have installed fast tag.
As local resident do not pay toll.. They cut toll from my fasttag Rs. 100/-
Please send refund of 100 rupees as soon as possible.

On 16.01.23 i travelled from chennai to Vadalur via Pondy and returned on the same day via Ulunderpet.

While going at Paranur toll Rs, 60/- was deducted vide txn no. FT[protected] at 05:34:58 and at Athur toll Rs, 65/- was deducted vide txn, no. FT[protected] at 06:20:30.

And on return at Athur toll Rs.65/- was deducted vide txn. no. FT[protected] at 17:00:56 and at Paranur toll Rs.60/- was deducted vide txn. no. FT[protected] at 18:22:48 as against 50% chgs.

Hence i would request you to refund the excess amount deducted at the earliest.

Thanks

We regularly travel on Pondicherry Tindivanam stretch (38.608 Kms) by car & remit toll charges at Morattandi Toll plaza located in NH-66(New NH32) in Tamil Nadu. Travel during nights has become treacherous near the curves on the road. Kerb stones of the medians near the intersections are broken in several places and there are no proper sign boards indicating the commencement of medians at the junctions, as a result vehicles travelling near curves find it very difficult to identify the approaching medians. The medians are not properly painted (black and white) for ease of identification. The danger is, if the driver is unable to spot the medians near the curves he/ she might lose control of the vehicle if the vehicle hits the median. The vehicle might overturn and cause grievous injuries to the occupants. I don't remember to have not noticed any ambulance stationed neither at the toll plaza or enroute. Presumably, the toll plaza assumes that it can seek help from JIPMER situated a couple of Kms ahead of the Toll plaza as we approach the toll plaza from Pondicherry side. Expected solutions - 1) Painting of kerb stones of the ) median on the entire stretch immediately. 2) Rectifying the broken kerb stones, especially near the intersections. 3) Installing proper sign boards regarding the medians near intersections. 4) Providing a standby ambulance at the toll plaza if it is unavailable at present. 5) Proper illumination of the roads near intersections.

We are using fast tag monthly pass for last two years. A new company came and demand for various unrealistic documents and denied for renewal of pass. Staff misbehaved with us too.
This is very painful experience.

Location: junction of NH 27 & NH 115, Dhoraji - Jetpur chokdi Bridge,

Today morning I was going to Junagadh to Rajkot. When I was reached junction of NH 27 & NH 115 Over bridge i found accident before my car. And accident was done by totally mistake of National Highway Authority, at the end of bridge you can found un authorised "U" shape 2number bumps.

When our vehicle passed through those bumps, vehicles are literally jurk, due to this this morning 4-5peoples are throw from people transport Vehicle, i think 1or2 people die right place right time. I was referred hospital by 108 Ambulance.

Neaeby places people tell me many accident was done here due to this un authorised bump .. they are complaint about this many time at Pithadiya toll plaza but problem not solved and many people was death and I think many will more...

Please look at this matter and save many life's...

Regards,
Gaurav Savaliya
[protected]

On 14 Dec 2023 Car UP21 CH 7048 was double for return journey

Dear Sir/mam,
I have noticed many times in NH-709AD from meerut to shamli that median work of the contractor is very poor. Crash barrier installed at site without any concrete.
Please take necessary against this contractor or respective competent authority.

Even after paying toll, I was not provided tow services when I was stranded at night on one fine day from karjan to Baroda. I’m calling the number on the backside of the toll slip. I was not tender and my brokendown vehicle with pets in it were stranded helpless and I was denied tow and crane services despite the slip reading “ for free tow and crane service call xxxx number”. Kindly do needful.
Divyam Joshi,
[protected]@gmail.com

माननीय श्री मान् जी मैं बिरसिहपुर पाली( सूखा) का किसान हू।मेरी जमीन आराजी खसरा नम्बर 277एव 278है।जिसमें 277/2-0, 77, एवं 278/2-0.95 NH 43 MP Shahdol to UMARIA बाइपास बिरसिहपुर पाली मे अधिग्रहीत की गई है। जिसका मुआवजा आज तक नही मिला है।
माननीय शहडोल क्षेत्रीय अधिकारी Mr. मुस्तकिम खान एवं Mr. विनोद सन्तुवाह जी द्वारा मुआवजा दिलाने हेतु पैसे के लेनदेन की बात किऐ। मेरे मना करने पर बाहुवली दुलारी बाई गुप्ता को लाभ पहुचाने के लिए । 3मीटर रोड मेरे सामने से दूर करने का प्रयास कर रहे है। अधिकारीयो के संरक्षण पाकर अधिग्रहीत भूमि 277/2पर बाहुवली दुलारी बाई द्वारा कमरा का निर्माण कर रही थी।मै छोटा किसान हे। उचित कार्यवाही करने की दया करे। Mobile [protected]

I am a regular commuter through Athibele toll plaza. Recently almost everyday there is heavy jam in toll both which occupy most of our travel time. The reason improper scanning of fasttag. Most of the scanners are not working, so they use bamboo stick to scan fast tag. Some ladies staff with less hieght is finding difficulty to scan as well. I am not sure why those problamatic scanners are not replaced and why bamboo stick jugad is using with good technology like fasttag. Request concerned person to do the needful and resolve it.

Lights between route of kharkhoda to maneswar is not working which is creating a lot of problem in fog as there is no visibility