Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated Apr 14, 2024
Complaints 8417
Resolved
212
Unresolved
8205
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Naveenverma0603
from Ludhiana, Punjab
Dec 18, 2022
Report
Copy

Ladowal toll plaza deducted double toll for up down journey within 24 hrs. PB91H 2024

Journey towards jalandhar at ladowal toll plaza persons deducted 150 for upwards at morningand 150 for back to journey at evening. Vehicle PB91h 2024

Kindly help for refund. While journey at morning theit scanner was bot functional and later they deducted thru manual functionality in system by noting vehicle number which is against rules.

Regards
Naveen verma...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
We are surprised that Kaikhat toll plaza, Bihar has deducted toll two times within 25 minutes while coming from Darbhanga to Siliguri.
How can this be possible?
These people has been cheating customers. We are unable to understand as the message comes after half an hour.
The fasttag attachment is attached herewith.

K K Choudhary
The Statesman Ltd
Vehicle WB02AL8043...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai Kanna Veligeti
Dec 16, 2022
Report
Copy

In nest they are selling items for extra pricing

I have stopped at nakrekal toll plaza for snacks they are charging rs 5 per item I have took 3 items they collected 5 rs per item so...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Drps12
Dec 16, 2022
Report
Copy

Regarding issuing toll pass

Address:Barkheda toll

I m specialist doctor at subdistrict hospital chaksu, jaipur. I go daily from Jaipur to Chaksu by my car. I have to pay toll daily at barkheda toll, that's why I had applied for toll pass at Barkheda toll. Toll passes have been issued for all my colleagues. It's been 3 months since I applied but my toll pass is still not issued. I am having a lot of trouble....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vkg_vkg1
from Meerut, Uttar Pradesh
Dec 15, 2022
Report
Copy

Excess toll collection fraudently at dme

Address:[email protected]

Same day toll collection charges on dme is rs. 230.00 between meerut and delhi.

I travelled to delhi from meerut on 11.12.2022 vide vehicle no dl3cbd7093 vide valid fast tag no 19xxxxxxx33217 issued by hdfc bank and crossed sarai kale khan exit between 12-13 hours and returned same day and crossed kashi toll plaza between 16-17 hours. Fast tag debited on 11.12.2022 at 22.23.38 hours vide trip no[protected] at kashi toll plaza...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soyeb chauhan
Dec 15, 2022
Report
Copy

Staff work with brokers for fastag

Address:NH30, Muhatara, Madhya Pradesh 483222

NH30, Muhatara, Madhya Pradesh 483222
This toll both staff is very bed he work with brokers and cheat customer and if customer argument so all broker are come and fight for customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohanraj10
from Delhi, Delhi
Dec 15, 2022
Report
Copy

The requirement of flyover at Nanthoor, Mangalore on NH17

Address:NANTHOOR, MANGALORE

Its very fortunate that Mangalore is going to be a smart city. The roads are most neglected by the local authorities inside township.
We expected a lot as BJP in power, it will improve. Its NH 17 at nanthoor junction we citizens are facing absolute stand still at office and school timings. The busiest cross over happens here and the pain police takes to clear the road mishaps and accidents we have to appreciate.
In this age...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dijen@123
from Guwahati, Assam
Dec 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding toll plaza charged issue

Respected Sir
I am Dwijendra Nath Sarma. My vehicle registration No AS01FE0131 is being charged Rs 295 Four times ( Rs 295×4= Rs 1180) on 13/12/2022 & 10/11/2022 by Madanpur toll plaza, Kamrup, Assam and the same were deducted from my IDFC Fast tag account . So kindly verify the matter and take necessary steps.
With regards.
Dwijendra Nath Sarma....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PragyaArya12345
Dec 12, 2022
Report
Copy

Double toll was deducted same time

Dear NHAI, yesterday we crossed Gadpuri toll plaza which is situated in palwal.
We crossed it around 10pm first time and Rs 110 were deducted that was fine.
Now when returning back the money from Paytm deducted twice I.e. Rs 55 and then Rs 45 respectively. Barricades were not opened at the first then second time when money was deducted again then barricades got open. This is what they’re doing with every vehicle owner. They’re...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanmoy Batabyal
Dec 12, 2022
Report
Copy

Palsit Toll plaza - West Bengal

I was literally Harassed by the Palsit Toll Plaza staff as they did not debit the toll amount by reading the Car No. The Fastag was not readable and hence without understanding the issue, they took double the toll amount as I paid it in cash. Really unable to understand why my car no. was not used for Fastag toll deduction....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Inderpal Singh Tomar
from Delhi, Delhi
Dec 12, 2022
Report
Copy

Misbehave by employees

Address:Farah Mathura

Dear sir
Your employees card payment not taken and missbehave

HR 20 AR8865...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubham1302
from Shirpur-Warwade, Maharashtra
Dec 12, 2022
Report
Copy

Road dangerous for travelling

Address:4XRG+PH2, Mumbai - Agra National Hwy, Maharashtra 422209

1. Many Path holes on road Roads.
2. No white lines property.
3. No boards on any signs likes turn left or right rumble stripe
4 The Rumble strips are not proper say or no white lines on their rumble strips
5 Only agenda is toll collection
6 Not service provided by toll authority or nhai....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubham1302
from Shirpur-Warwade, Maharashtra
Dec 12, 2022
Report
Copy

Path holes filled by paver blocks

Address:8V9Q+VPJ, Mumbai - Agra National Hwy, Adhe, Maharashtra 425405

On national highway numbers 3 Many path holes on roads or path holes filled by red colour pavour blocks...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Amit Upmanyu
Dec 11, 2022
Report
Copy

Dagrai NHAI toll plaza charged twice for single pass

Address:Dagrai NHAI toll plaza, Datia

Today at 11/12/2022 I crossed through Dagrai NHAI toll plaza on my trip from Gwalior to jhansi and for the single go through I was charged 135 rs twice from my Fastag. I am attaching the pictures of both the messages I recieved....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyotk
from Pune, Maharashtra
Dec 10, 2022
Report
Copy

Warje service road repair

Address:MCDONALD'S WARJE

There are too many potholes in warje service road near McDonald's, Meghvarsh society .
I had talk with NHAI engineer (warje highway) in October 2022.
Still this problem is not solved.he told me had issues with contractor.
Not sure when he is going to repair this road .
Why we citizens should suffer if way pay tax, tolls....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HimSara
from Khurja, Uttar Pradesh
Dec 10, 2022
Report
Copy

Excess / wrong deduction of Toll tax at Dasna toll plaza

FastTag Linked Vehicle Number: UP13BS2301

This is to bring to your notice that I have entered Eastern Peripheral Expressway from Sikandrabad Toll Plaza on 09/12/2022 at around 07:20 PM and took exit at Duhai Toll Plaza at 07:45:00.

Toll Charges at this stretch is Rs.35 only while deduction has been done for Rs.160 from my FastTag account, excess amount of Rs.125

Please investigate, reconcile and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj Gondhi
Dec 8, 2022
Report
Copy

Road light are not working

Address:KARASAN ambala haryana

Road light are not working with time period of one year...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sriramakrishnaagencies.vzm
Dec 7, 2022
Report
Copy

Safety concern

I am a regular traveler from vizianagaram to visakhapatnam
while crossing tagarapuvalasa we are facing a very big problem as people are crossing the highway we are unable to see them becajuse of curvature and no visibility at night
we are unable to see people crossing road at night because the please is dark no lights at that point
i request to take necessary action to avoid accident and save people
kindly act...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VipulMakvana
from Ahmedabad, Gujarat
Dec 7, 2022
Report
Copy

Fastag charges wrongly debited

I am highly frustrated with Fastag service. I am regularly using NE1 (Ahmedabad-Vadodara expressway). Since, so many days I have noticed that I am not getting benefit of return journey fare. The return journey fare is being debited wrongly. I have raised so many complaint on ICICI Fastag however, the issue is not resolved. I have called on 1033 NHAI and the reply is "NHAI does not responsible for toll charges debits". I have called on ICICI...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kundan Aumta
from Shimla, Himachal Pradesh
Dec 4, 2022
Report
Copy

Encroachment and unauthorized construction on NH AT MALYANA SHIMLA-171006

Address:NHAI
Website:NHAI

Complaint regarding commercial activities growing unplanned / haphazard manner in malyana, shimla bye-pass nh-22 which is suburbs area of shimla city
Being a resident of this area, i feel this is the right time to check these unauthorised construction/ activities at this stage only as this is the only area left where land is available for future planning in the surrounding of shimla. The following few things which require immediate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy