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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Feb 27, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3076
1203
+91 11 2507 4200
757
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 27

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I
Inderpal Singh Tomar
from Delhi, Delhi
Dec 12, 2022
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Misbehave by employees

Address:Farah Mathura

Dear sir
Your employees card payment not taken and missbehave

HR 20 AR8865...
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S
Shubham1302
from Shirpur-Warwade, Maharashtra
Dec 12, 2022
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Road dangerous for travelling

Address:4XRG+PH2, Mumbai - Agra National Hwy, Maharashtra 422209

1. Many Path holes on road Roads.
2. No white lines property.
3. No boards on any signs likes turn left or right rumble stripe
4 The Rumble strips are not proper say or no white lines on their rumble strips
5 Only agenda is toll collection
6 Not service provided by toll authority or nhai....
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S
Shubham1302
from Shirpur-Warwade, Maharashtra
Dec 12, 2022
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Path holes filled by paver blocks

Address:8V9Q+VPJ, Mumbai - Agra National Hwy, Adhe, Maharashtra 425405

On national highway numbers 3 Many path holes on roads or path holes filled by red colour pavour blocks...
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A
Amit Upmanyu
Dec 11, 2022
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Dagrai NHAI toll plaza charged twice for single pass

Address:Dagrai NHAI toll plaza, Datia

Today at 11/12/2022 I crossed through Dagrai NHAI toll plaza on my trip from Gwalior to jhansi and for the single go through I was charged 135 rs twice from my Fastag. I am attaching the pictures of both the messages I recieved....
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J
Jyotk
from Pune, Maharashtra
Dec 10, 2022
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Warje service road repair

Address:MCDONALD'S WARJE

There are too many potholes in warje service road near McDonald's, Meghvarsh society .
I had talk with NHAI engineer (warje highway) in October 2022.
Still this problem is not solved.he told me had issues with contractor.
Not sure when he is going to repair this road .
Why we citizens should suffer if way pay tax, tolls....
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H
HimSara
from Khurja, Uttar Pradesh
Dec 10, 2022
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Excess / wrong deduction of Toll tax at Dasna toll plaza

FastTag Linked Vehicle Number: UP13BS2301

This is to bring to your notice that I have entered Eastern Peripheral Expressway from Sikandrabad Toll Plaza on 09/12/2022 at around 07:20 PM and took exit at Duhai Toll Plaza at 07:45:00.

Toll Charges at this stretch is Rs.35 only while deduction has been done for Rs.160 from my FastTag account, excess amount of Rs.125

Please investigate, reconcile and...
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P
Pankaj Gondhi
Dec 8, 2022
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Road light are not working

Address:KARASAN ambala haryana

Road light are not working with time period of one year...
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S
sriramakrishnaagencies.vzm
Dec 7, 2022
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Safety concern

I am a regular traveler from vizianagaram to visakhapatnam
while crossing tagarapuvalasa we are facing a very big problem as people are crossing the highway we are unable to see them becajuse of curvature and no visibility at night
we are unable to see people crossing road at night because the please is dark no lights at that point
i request to take necessary action to avoid accident and save people
kindly act...
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V
VipulMakvana
from Ahmedabad, Gujarat
Dec 7, 2022
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Fastag charges wrongly debited

I am highly frustrated with Fastag service. I am regularly using NE1 (Ahmedabad-Vadodara expressway). Since, so many days I have noticed that I am not getting benefit of return journey fare. The return journey fare is being debited wrongly. I have raised so many complaint on ICICI Fastag however, the issue is not resolved. I have called on 1033 NHAI and the reply is "NHAI does not responsible for toll charges debits". I have called on ICICI...
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K
kundan Aumta
from Shimla, Himachal Pradesh
Dec 4, 2022
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Encroachment and unauthorized construction on NH AT MALYANA SHIMLA-171006

Address:NHAI
Website:NHAI

Complaint regarding commercial activities growing unplanned / haphazard manner in malyana, shimla bye-pass nh-22 which is suburbs area of shimla city
Being a resident of this area, i feel this is the right time to check these unauthorised construction/ activities at this stage only as this is the only area left where land is available for future planning in the surrounding of shimla. The following few things which require immediate...
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R
Raj Kumar Sahoo
Dec 4, 2022
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Long Queue and Wait Time at Pipili Toll Plaza

Dear Sir,

This complaint is regarding long queue of vehicles at Pipili Toll Plaza today Dt- 4th December, 2022 Time- 7:30 pm. We were traveling from Puri to BBSR and we faced a long wait time at Pipili Toll Plaza. Not only Me many were suffering from the same issue.
As per the Rules and Regulations If the waiting time is more and the queue is long the service and charged would be free. Kindly please look onto the matter.br...
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P
Paresh Vekariya
from Surat, Gujarat
Dec 4, 2022
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Complaint regarding worn out highway road

This complaint is written in context to throw some light on the issue of worn out highway road form Navsari to Bharuch.
The public vehicles are suffering damage due to this issue. People in tertiary sector of service like transport are facing huge losses due to it. Also, there are cases frequent accidents on the road as the vehicles get uncontrolled because o[censored]ncertainties in the road.
So, it is kindly requested that please...
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Address:Bikramjit Shergill Jalandhar

Sir
I crossed behram both in punjab on 2/12/22at 5:19:47pm on my vehicle no
PB08EX 0015 FOR WHICH toll of rs 100 was deducted.
Today 03/12/22 At11:14:16 am again toll of rs 100 was deducted from my wallet although I never travelled on that road.
Pls refund the said amount.
Have heard of such problems with many commuters at this both....
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H
Hiteshhd
Dec 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waited more than 5 min at toll plaza

Address:Husnapur toll plaza , near deoli , yeotmal

Need toll refund, as per NHAI rule, any toll plaza taking more than min from custmor, its eligible for refund...
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Address:Transport Bhavan Delhi

Sir,
what is the latest PCU/day as on date at each toll Plaza.?

How much was the capital investment done for NH44 road expansion between Hyderabad to Bangalore?

How much money in Cr’s has been collected from public/private transport vehicles so far over last 9-10 Yrs?

When cab be some of these the toll plazas will be removed as the distance between them is less than 85 Kms.
br...
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Z
Zeelan59
Dec 3, 2022
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Toll Plaza fee collection at Marur & Kasepalli

Address:Transport Bhavan Delhi

Sir,
what is the latest PCU/day as on date at each toll Plaza.?

How much was the capital investment done for NH44 road expansion between Hyderabad to Bangalore?

How many money in Cr’s has been collected from public/private transport vehicles so far over last 9-10 Yrs?

When cab be some of these the toll plazas will be removed as the distance between the then is less than 85 Kms.
br...
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T
Tomarashish0
Dec 2, 2022
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Charging Toll tax without scanning fastag

I had travelled from Delhi to ambala on 1st Dec 2022 and back to Delhi on 2nd Dec 2022. At Bhagan toll plaza i was charged the toll amount without scanning the fastag, on both the occasions. I had my valid defence ID with me, which I showed to the person at the plaza. He then allowed me to pass through the toll gate(the screen in front showed fare:0). Even the fastag was not there in the card. This is a malpractice undertaken by Bhagan toll...
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S
samay sehrawat
Dec 2, 2022
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Toll deducted while I have local pass

Dear Sir

With due respect that i have local pass upto 03.12.22 and also today I recharged my pass for the month e.g 04.12.22 to 03.01.23 but today while I was crossed in morning and evening from Ghamroj Toll Plaza, my fastag had deducted amount 115 and 60 respectively.

My vehicle number is HR51BR0478.

Please look into it.

Samay Kumar...
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K
Kulbir1302
from Noida, Uttar Pradesh
Dec 1, 2022
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Misbehave by toll staff and quarrel

Address:Manesar toll Plaza

Hi,

I am travel regularly to gurgaon and on 1 dec 22 while cross toll gate my fastag showing blacklisted even I recharged with monthly pass from 30th nov to 29 th dec and also have balance in fastag but while asking reason for blacklisted toll staff fighting with me as said that "nikal yaha se nhi to marenge "....
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V
from New Delhi, Delhi
Dec 1, 2022
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Speed breakers complaint

Address:Kuchaman city rajasthan

There too much over size speed breakers on the manglana to kuchaman road nagour please remove the breakers...
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