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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 2, 2024
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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
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110 075

National Highways Authority of India [NHAI] reviews & complaints page 28

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P
Paresh Vekariya
from Surat, Gujarat
Dec 4, 2022
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Complaint regarding worn out highway road

This complaint is written in context to throw some light on the issue of worn out highway road form Navsari to Bharuch.
The public vehicles are suffering damage due to this issue. People in tertiary sector of service like transport are facing huge losses due to it. Also, there are cases frequent accidents on the road as the vehicles get uncontrolled because o[censored]ncertainties in the road.
So, it is kindly requested that please...
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Address:Bikramjit Shergill Jalandhar

Sir
I crossed behram both in punjab on 2/12/22at 5:19:47pm on my vehicle no
PB08EX 0015 FOR WHICH toll of rs 100 was deducted.
Today 03/12/22 At11:14:16 am again toll of rs 100 was deducted from my wallet although I never travelled on that road.
Pls refund the said amount.
Have heard of such problems with many commuters at this both....
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Hiteshhd
Dec 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waited more than 5 min at toll plaza

Address:Husnapur toll plaza , near deoli , yeotmal

Need toll refund, as per NHAI rule, any toll plaza taking more than min from custmor, its eligible for refund...
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Address:Transport Bhavan Delhi

Sir,
what is the latest PCU/day as on date at each toll Plaza.?

How much was the capital investment done for NH44 road expansion between Hyderabad to Bangalore?

How much money in Cr’s has been collected from public/private transport vehicles so far over last 9-10 Yrs?

When cab be some of these the toll plazas will be removed as the distance between them is less than 85 Kms.
br...
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Z
Zeelan59
Dec 3, 2022
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Toll Plaza fee collection at Marur & Kasepalli

Address:Transport Bhavan Delhi

Sir,
what is the latest PCU/day as on date at each toll Plaza.?

How much was the capital investment done for NH44 road expansion between Hyderabad to Bangalore?

How many money in Cr’s has been collected from public/private transport vehicles so far over last 9-10 Yrs?

When cab be some of these the toll plazas will be removed as the distance between the then is less than 85 Kms.
br...
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T
Tomarashish0
Dec 2, 2022
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Charging Toll tax without scanning fastag

I had travelled from Delhi to ambala on 1st Dec 2022 and back to Delhi on 2nd Dec 2022. At Bhagan toll plaza i was charged the toll amount without scanning the fastag, on both the occasions. I had my valid defence ID with me, which I showed to the person at the plaza. He then allowed me to pass through the toll gate(the screen in front showed fare:0). Even the fastag was not there in the card. This is a malpractice undertaken by Bhagan toll...
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S
samay sehrawat
Dec 2, 2022
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Toll deducted while I have local pass

Dear Sir

With due respect that i have local pass upto 03.12.22 and also today I recharged my pass for the month e.g 04.12.22 to 03.01.23 but today while I was crossed in morning and evening from Ghamroj Toll Plaza, my fastag had deducted amount 115 and 60 respectively.

My vehicle number is HR51BR0478.

Please look into it.

Samay Kumar...
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Kulbir1302
from Noida, Uttar Pradesh
Dec 1, 2022
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Misbehave by toll staff and quarrel

Address:Manesar toll Plaza

Hi,

I am travel regularly to gurgaon and on 1 dec 22 while cross toll gate my fastag showing blacklisted even I recharged with monthly pass from 30th nov to 29 th dec and also have balance in fastag but while asking reason for blacklisted toll staff fighting with me as said that "nikal yaha se nhi to marenge "....
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V
from New Delhi, Delhi
Dec 1, 2022
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Speed breakers complaint

Address:Kuchaman city rajasthan

There too much over size speed breakers on the manglana to kuchaman road nagour please remove the breakers...
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A
anuragkschoudhary
from Delhi, Delhi
Nov 30, 2022
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Hooliganism in siwaya-jamalullpur toll plaza

While travelling from khatauli to delhi my fast-tag faced some technical issue.
The staff gathered began to use derogatory and abusive language with me and my mother and father as well.

The group of about 8 people threaten and also tried physical assault me which tore my shirt.

Such kind of behaviour is highly condemnable further i request the authority to kindly take the appropriate action in this matter.br...
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R
ramananoop
from Kharar, Punjab
Nov 29, 2022
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Sewage water clogging on slip road of NH205 near GBM apartments, Kharar

Address:NH-205 slip road near GBM apartments, Nirwana greens and Jamuna apartments

It has been seen for a long time that on the slip road from Kharar to Kurali NH-205, near GBM Apartments, Nirwana greens and Jamuna apartments, there is always a puddle of sewerage water which leads to many road accidents. Local commuters especially pedestrians and bikers are in pain as many cars pass by so fast that they leave after pouring dirty water on them. After complaining many times, there is no solution to any problem, people spent...
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S
Shah Jayes
from Vadodara, Gujarat
Nov 29, 2022
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No electricity over Kapurai Crossing Since last six month

Dear Team,

We are resistant at vadodara besides Kapurai Crossing over bridge.

We used to pass whole bridge for our work in day and night also.

Since last six months there no lighting on Kapurai bridge area, when we have complaint to MGVCL they asked us to complaint VMC, then they also asked us to complaint with L & T who has these contract. We don't have these companies address & contact number.br...
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Address:Bedeibadkudar toll plaza ,Sundargarh,Rourkela ,Odisha

Waiting is too long around 25 min at Bideibadkudar toll plaza situated on the way to Rourkela, Odisha.management of vehicles is very bad.worst toll gate in Odisha....
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A
Anand301189
Nov 28, 2022
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Monthly Pass - vashi Toll 540010

Address:IHMCL & NHAI, Mumbai City, Maharashtra

Dear Team,

I've booked a monthly pass today, which should be for month as I've opted for monthly pass but they pass mentions from 28th Nov to 30 th Nov.
When I raised the issue with IHMCL authority they have blamed that we cannot help as you should change the date by your self.

My point is if I'm opting for monthly pass how can they give me a pass for 2 days at INR 1250....
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U
Umair Wani
from Katra, Jammu and Kashmir
Nov 28, 2022
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Toll taken in cash as well as deducted from fastag

Address:Toll plaza chenani nashri tunnel jammu and Kashmir

When fastag recharged instantly at toll plaza, toll booth personnel stated it would take 15 minutes to update so give the cash . But later on got message for deduction through fastag also....
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K
Koushikicp
Nov 28, 2022
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Traffic block or jam

Address:Near singur, westbengal

We are near to Dankuni tool plaza. It's almost 1 hoir now and not moving at all. Why this much poor service in so called national highway and they are charging huge amount off toll for this poor service. National highway must apologize for this and they should be penalized for this poor service at midnight. Called help line number, they also don't have any idea when this issue will resolve. shame shame shame national highway ministry....
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G
girni devi
from New Delhi, Delhi
Nov 25, 2022
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Cut toll charge in local area

Address:village kathuwas , teh. bahror, rajasthan, New Delhi, Delhi

I complaining again that me resi is near toll plaza around 2 km KATHUWAS .
These all toll employ always cut my toll by my fast tag and says we are not cutting your toll. they are doing again and again, i complaint before two months but no buddy wants to take any action, i think department also includes in this type of contractors. my details are below

V NO. DL9CAY 5057. MY MOTHER AGE 90 YEARS USE THIS CAR IN VILLAGE...
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S
Srihari22
from Chennai, Tamil Nadu
Nov 25, 2022
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Chennasamudram toll collection

Chennasamudram toll is on Bangalore Chennai Highway and the road condition is pathetic and very risk zone and i see the toll charge of Rs45 are still being deducted from Fastag. I read a news article earlier not to have a full fare or to waived off. Can the concerned dept look in to and see the money from public doesn't go in to drain and check whether the collections are still valid....
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Address:Address- The national highway road CHENNAI TO SALEM. Attur national highway in front of A E T College arts and scie.pudhu adayalampatti attur 636108

Dear sir,
MR Senthil perumal (old udayanpatti)
MR Salthilvel murugesan (old udayampatty)
MR Natesan ayyamperumal (attur)

The three persons mentioned above have dug up the National Highway road and diverted it and the stones are also being removed from the National Highway.

We have complained about this to the officer and to no avail we request you to please take up the issue.
...
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R
Raj Anmol Singh Bhullar
Nov 23, 2022
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Not listening for concession on local residence

My residence is 7 km far from toll plaza in v.p.o bhavdin dist sirsa and i have to pay Rs 140 to even drive for 5 km on highway...this is wrong . And as local many works comes for which i have to cross toll plaza for even 2 km or 3 km . I even contacted to toll manager for pass but they never listens to me and i have told that i am from punjab area. Toll is near borber of punjab so why is this my problem that i live on border. Paying 140...
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