National Highways Authority of India [NHAI] Complaints & Reviews

I m specialist doctor at subdistrict hospital chaksu, jaipur. I go daily from Jaipur to Chaksu by my car. I have to pay toll daily at barkheda toll, that's why I had applied for toll pass at Barkheda toll. Toll passes have been issued for all my colleagues. It's been 3 months since I applied but my toll pass is still not issued. I am having a lot of trouble.

Same day toll collection charges on dme is rs. 230.00 between meerut and delhi.

I travelled to delhi from meerut on 11.12.2022 vide vehicle no dl3cbd7093 vide valid fast tag no 19xxxxxxx33217 issued by hdfc bank and crossed sarai kale khan exit between 12-13 hours and returned same day and crossed kashi toll plaza between 16-17 hours. Fast tag debited on 11.12.2022 at 22.23.38 hours vide trip no[protected] at kashi toll plaza and on 13.12.2022 at 04.11.24 hours at sarai kale khan exit vide trip no[protected]. The vehicle has not gone out from house no 13.12.2022 and the trip timings are wrongly entered in the system. This is how the toll company is cheating the travellers and a big fraud and racket is going on by toll collecting company. It is not just a matter of excess collection of rs.80.00( 155+155-230) but the cheating done by the toll collection agency.
I would therefore, request you for a refund of rs.80.00 excess toll collected and also take action against the company including blacklisting to avoid such malpractice in future.
Thanks
vipin kumar gupta
(m)- [protected]

NH30, Muhatara, Madhya Pradesh 483222
This toll both staff is very bed he work with brokers and cheat customer and if customer argument so all broker are come and fight for customer

Its very fortunate that Mangalore is going to be a smart city. The roads are most neglected by the local authorities inside township.
We expected a lot as BJP in power, it will improve. Its NH 17 at nanthoor junction we citizens are facing absolute stand still at office and school timings. The busiest cross over happens here and the pain police takes to clear the road mishaps and accidents we have to appreciate.
In this age where flyovers are built in remotest areas where hardly any vehicular movements are there, the authorities are yet to analyse traffic congestion based flyover construction by scientific way of need based sanction. That is missing in Sri Gadkariji's administration whom we regard as the greatest philanthropist, industrialist and economist. The fuel waste happens at certain junctions need a re look to save the PMO 's ambitious trillion economy agenda.

Respected Sir
I am Dwijendra Nath Sarma. My vehicle registration No AS01FE0131 is being charged Rs 295 Four times ( Rs 295×4= Rs 1180) on 13/12/2022 & 10/11/2022 by Madanpur toll plaza, Kamrup, Assam and the same were deducted from my IDFC Fast tag account . So kindly verify the matter and take necessary steps.
With regards.
Dwijendra Nath Sarma.

Dear NHAI, yesterday we crossed Gadpuri toll plaza which is situated in palwal.
We crossed it around 10pm first time and Rs 110 were deducted that was fine.
Now when returning back the money from Paytm deducted twice I.e. Rs 55 and then Rs 45 respectively. Barricades were not opened at the first then second time when money was deducted again then barricades got open. This is what they’re doing with every vehicle owner. They’re using different means to charge more even from truck owners they’re charging extra and don’t open barricades until they won’t pay extra. Everyone is suffering. We want nhai to take required action

I was literally Harassed by the Palsit Toll Plaza staff as they did not debit the toll amount by reading the Car No. The Fastag was not readable and hence without understanding the issue, they took double the toll amount as I paid it in cash. Really unable to understand why my car no. was not used for Fastag toll deduction.

Dear sir
Your employees card payment not taken and missbehave

HR 20 AR8865

1. Many Path holes on road Roads.
2. No white lines property.
3. No boards on any signs likes turn left or right rumble stripe
4 The Rumble strips are not proper say or no white lines on their rumble strips
5 Only agenda is toll collection
6 Not service provided by toll authority or nhai.

On national highway numbers 3 Many path holes on roads or path holes filled by red colour pavour blocks

Today at 11/12/2022 I crossed through Dagrai NHAI toll plaza on my trip from Gwalior to jhansi and for the single go through I was charged 135 rs twice from my Fastag. I am attaching the pictures of both the messages I recieved.

There are too many potholes in warje service road near McDonald's, Meghvarsh society .
I had talk with NHAI engineer (warje highway) in October 2022.
Still this problem is not solved.he told me had issues with contractor.
Not sure when he is going to repair this road .
Why we citizens should suffer if way pay tax, tolls.

FastTag Linked Vehicle Number: UP13BS2301

This is to bring to your notice that I have entered Eastern Peripheral Expressway from Sikandrabad Toll Plaza on 09/12/2022 at around 07:20 PM and took exit at Duhai Toll Plaza at 07:45:00.

Toll Charges at this stretch is Rs.35 only while deduction has been done for Rs.160 from my FastTag account, excess amount of Rs.125

Please investigate, reconcile and refund the excess toll charged at Duhai.

Regards,
HIMANSHU

Road light are not working with time period of one year

I am a regular traveler from vizianagaram to visakhapatnam
while crossing tagarapuvalasa we are facing a very big problem as people are crossing the highway we are unable to see them becajuse of curvature and no visibility at night
we are unable to see people crossing road at night because the please is dark no lights at that point
i request to take necessary action to avoid accident and save people
kindly act as emergency situation
place tagarapuvalasa junction near police out post

thanking you

I am highly frustrated with Fastag service. I am regularly using NE1 (Ahmedabad-Vadodara expressway). Since, so many days I have noticed that I am not getting benefit of return journey fare. The return journey fare is being debited wrongly. I have raised so many complaint on ICICI Fastag however, the issue is not resolved. I have called on 1033 NHAI and the reply is "NHAI does not responsible for toll charges debits". I have called on ICICI fastag customer care also and the reply is "ICICI fastag is just service provider and the amount deduction is responsibility of NHAI". So, My issue is not being solved and I am losing my money.

Complaint regarding commercial activities growing unplanned / haphazard manner in malyana, shimla bye-pass nh-22 which is suburbs area of shimla city
Being a resident of this area, i feel this is the right time to check these unauthorised construction/ activities at this stage only as this is the only area left where land is available for future planning in the surrounding of shimla. The following few things which require immediate...

Dear Sir,

This complaint is regarding long queue of vehicles at Pipili Toll Plaza today Dt- 4th December, 2022 Time- 7:30 pm. We were traveling from Puri to BBSR and we faced a long wait time at Pipili Toll Plaza. Not only Me many were suffering from the same issue.
As per the Rules and Regulations If the waiting time is more and the queue is long the service and charged would be free. Kindly please look onto the matter.

Thanks and Regards
Citizen of India.

This complaint is written in context to throw some light on the issue of worn out highway road form Navsari to Bharuch.
The public vehicles are suffering damage due to this issue. People in tertiary sector of service like transport are facing huge losses due to it. Also, there are cases frequent accidents on the road as the vehicles get uncontrolled because o[censored]ncertainties in the road.
So, it is kindly requested that please pay an emergent attention to this issue and provide us with mended roads for the betterment of all.

Sir
I crossed behram both in punjab on 2/12/22at 5:19:47pm on my vehicle no
PB08EX 0015 FOR WHICH toll of rs 100 was deducted.
Today 03/12/22 At11:14:16 am again toll of rs 100 was deducted from my wallet although I never travelled on that road.
Pls refund the said amount.
Have heard of such problems with many commuters at this both.