National Highways Authority of India [NHAI] Complaints & Reviews

I have purchased a fastag sticker from rajdhok toll plaza bassi (Raj) for my car on 24th nov 19 at a price of rs.150.
I want to know that govt has saying that fastag will be provided free of coast, why he was taking money for this..
You can check by entry of my vehicle rj14 ct1078 on 24th nov evening around 3-4pm.
Please return my money. And make india corruption free....

Dear Sir National Highway 44.At.WADKI.Dist.yavatmal.Not arrange street lights on the over bridge. So when darkness in night there are many accidents on bridge.Please provided street lights on bridge.on this flyover many student primary, middle school and college has been use this flybrige crodly for this users the darkness has been dangers for users.
at night the crimicrimilars minders take actions bad and harmful on gentalpersons...

There was so much fuss at the jaipur mahua toll plaza. Only 3 lanes were working and there was too much traffic. The minimum wait time there was 20-25 minutes.in one particular lane there were 3 lines of vehicles and everybody was trying to get inside the lane together. The toll person also started fighting on being asked why there is so much traffic. We also mentioned the court ruling that if the wait time at toll plaza is more than 3 minutes...

Requested sir, my car no is gj06ed7416 passed from irb choryasi toll plaza on 23/11/19 at 21.57.48pm (Trip no[protected]. They cut the toll tax as a general vehicle tax but my car having a surat (Gujarat) registration and also showed my rc book of car at toll plaza told that its a local car so please don't cut any charges as we have local registration.
Same thing repeated in return journey at 27/11/2019 on 01.51.43am (Trip no[protected].br...

A newly constructed nh road in namakkal opposite to old employment office.in mohanur main road, namakkal after the construction of new road they are again working for underground pipes. Incase of so, there should be proper spacing given to the travellers. But the blocks provided in the mid section is too small that people even cant walk through the pass. So please take immediate steps before another accident happens. Make sure you provide...

Respected sir,
I cpl sathish, nco of indian air force passed nawabganj toll from kanpur to lucknow on 26 nov 19 in uniform and in my own car. Even though, i'm on uniform, he asked movement order. I told as per ministry of road transport & highways letter no. H-25016/02/2018 annexure-i dated 8th jan 2019 while on uniform i can pass through, then also he started arguing with me, and i asked his name but he refused to tell his name....

The road from hejmadi toll in mangalore to bc road is in worst condition. Still the toll is being collected on what basis. If i ask the toll personal he says ask the government not us we are here only to collect toll. This incident happened to me in suratkal toll... The road in front of toll has huge potholes. He says it's not our responsibility to maintain the road. Plus i had to wait for 15mins just because they couldn't manage 2 trucks...

When i traveled in my car on devanahalli toll plaza : 24/11/2019 16:46:39 i was charged rs. 90 via fastag and when i traveled back the same day on devanahalli toll plaza : 24/11/2019 16:46:39 i was again charged rs 90.

Ideally the to and fro journey costs only rs 135, but incorrect calculation has cost me rs 180, which is rs 45 extra.

Please can you initiate a re-fund of rs45....

Sir,
Govt ne 1 dec se fasttag chalu krne ko kha hai but bhilwara to rajsamand toll par unhone abhi se ek line chalu kr di hai jisse logo ko kafi dikkaat ka samana krna pd rha h.
Lambi lambi line lag jane se kafi deri ho rhi hai... Maine rajkumar gupta ke mo [protected] par bhi baat ki parantu unhone javab nh diya. Abhi logo ko fasttag banwane me time lgega tb tk us toll me 2 line chalu krwane ki kripa karave.
Thank you...

Dear sir,

In nallur toll plaza, they took rs 210, without any reason.

Details were as follows

Tag id : 34161fa[protected]ec100

Tranaction id :[protected]-0010011909270543055959_cbd[protected]

Tranaction date :[protected]:57:59

Amount : rs 210

Payment through : debit_adjustment34161fa[protected]ec100.

We donot...

Greetings!

This is SASIKUMAR from Erode, Tamilnadu. Last week on 18.11.2019 my father met with an accident in NH 47 near nasiyanur. Our village had totaly 164 families my father is 5th person who died while passing the NH road. Already 4 members in our area died while passing NH. Around 60 accidents occured in that particular area still now government didn't take any steps we lose hope on government. Please take some necessary...

Today, like other highway users, I was forced to pay Rs 200/- for 2 fastags (@ Rs. 100/- per fastag) for my 2 cars (JK02AM4238 & JK02CF0750), by Mr. Shailav Sharma, who claims to be a PA (Pesronal Assistant to Director) at NHAI Office, Chhanni Himmat, Jammu, J&K (his phone number is [protected]), which I am told is illegal by customer care @ 1033.
Toll free @ 1033 told me that Govt is providing free fastags till[protected], but, Mr....

Customer care unable to resolve the complaint number 924026 for fastag activation .

If they are unable to solve the problem then why fastag is mandatory by the government .

I have been travellers and work all across, and 1033 helpline is unable to solve the problem .

What's the fun for having customer care then .

Shame NHAI !!...

On date[protected] time:07:30am, for journey of Dahod to Ahmedabad i have paid tolltax 110/- Rs in cash at VAVADI toll plaza (on NH-59) with ticket no: I13497367Z
vehicle no:GJ20AH3431
Chassis no: MBHEWB22SKE291731

The same amount is deducted via FASTag also.
TXN NO:
[protected]-0000000000000000387016
Date:[protected] Time:07:33

E-recipt of FASTag and Chah receipt is attached...

The return toll at this plaza for a car is rs.80/- (Return within 24hrs.).
We use fastag to pay tolls.in spite of returning within 12hrs. We are charged rs. 50/- one way and rs, 50/- on return. We come to know about the amount deducted through an email or sms which we receive 4-6 hrs after passing through the plaza.
This is nothing but day light robbery of law abiding citizens who have shifted to fastag well before deadline.br...

For the locally registered (Ap02) vehicles the toll collection amount was rs. 55/-.
But now they are collecting rs. 105/-. When asked about this they told the rules are changed from that day.
So what is the use of taking locally registered vehicles if you keep collecting so much? And is it happening only here or in all the toll plazas?
The same roads but still you collect the tolls, such a bad thing. And we common...

Hello sir
I want to ask you tgat why the prices of tolls are high in our country its very difficult for some persons to pay it.
We would request to decrease the prices near about 70-100 (Double)
On jalandhar-pathankot highway the prices are 160 & 135
These too high soo please take some step against this i think that you are for public and fulfill the wish of consumers...

Hi, this is kishore kumar from hyderabad. Yesterday i. E., 23-11-19. I have been to srisailam from hyderabad, on the way there is toll plaza at kadthal. There toll guy says they never had the concept of fast tag and they say they don't know anything about fast tag. When i insisted to pay by card or paytm they are giving their personal numbers for transaction. I request you to please look up into such issues. Thank you....

According to nhai 3 min se jyda toll tax pe rukne pe tum toll tax nahi de skte or kal. Me 15 min toll tax pe ruka jab maine is bat tol tax me bola to unhone bola kuch be bol lo toll tax dena hoga. Or maine iske proper video banai hai. Or video pe be toll tax vale ne bola hai kuch be bana lo toll tax to dena pdega or usne kafi batimizi se be bat ki hai jab sab log itne toll bhar rhe hai uske bad tum logo ki sunni pad rhe hai jaam me 20 min...

My vehicle is gj05rc7584 registered and i always pay rs 20 as toll charges but on 22.11.2019 i used fastag it deducted rs 105/- hence request to refund the balance amount and change fastag function for gj05 registered vehicles or we shall never use fastag at bhatia toll. Govt of india before implementing fastag should check for these error otherwise no one will use fastag...