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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 305

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P
P.Kambale
from Bengaluru, Karnataka
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extension and height of speed breaker.

Address:587125

Good evening!
I want to complaint about a huge problem which is very much related to road accidents on nh50. I have traveled from tirupati to hampi and hampi to bijapur. I have seen the much difference between karnataka and andhra pradesh roads. The height of speed breaker seems very much high and it causes the throttling of cars base part.. I have seen many cars facing the same problems. It's very much dangerous at night time though...
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S
susanta kumar chand
from Delhi, Delhi
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non-receipt of ltcg bond

Address:Plot no-21, Kokila Garden, Pokhariput, Khordha, Odisha, 751020

Sir,
I have applied in ltcg bond for rs 1, 00, 000/- through icici bank on[protected]. The amount was deducted from my icici bank account on[protected].
Till now i have not received the bond certificate. Please issue at the earliest in my below address.

Susanta kumar chand
Plot no-21, kokila garden,
Pokhariput,
Bhubaneswar-751020

With regards
Susanta kumar...
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H
Hemant_Ku537
from Moradabad, Uttar Pradesh
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struggling to complete my kyc for nhai fastag wallet since 20 days

Hi,

I'm need to recharge my fastag for my commercial vehicles and need my nhai wallet limit upto 100000, also i submitted my document to complete my kyc but it's still showing as pending, i sent multiple emails also called nhai almost 20 times, but nobody is responding properly. Please suggest as my vehicle will charge double of the toll charge after 15th december...
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R
Ravindra B K
from Udupi, Karnataka
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collecting toll charges even after having fastag

Address:Dr. B.K.Ravindra Director of Legal Studies Vivekananda Law College Puttur, Dakshina Kannada, Karnataka

I was travelling in my car bearing number ka 19 md 962 today at 9=00 a. M. With fast tag attached. But at bramara kotlu the toll people forced me to pay 40 rs even though i showed the sufficient balance in my account.. This is swindleing of money and they say you can talk to customer care but customer care is not responding to any of my calls. Please see to that this looting of money is not done and i being a law professor i always go according...
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V
vgkperumal1940
from Shoranur, Kerala
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cash collected and also deducted amount from fastag account

Address:423 3A Cross, Second Block, HRBR Layout, Bangalore, 560043

I was crossing vikravandi toll gate on 07/12/2019 at 17 13 24 hours by car ka03nd1334.
Cash rs 80 was collected. Receipt no 995583. The amount was detected from wallet [protected].
Thus toll amount rs 80 was collected by cash with the receipt given above.
This is to requested to restore toll amount rs 80 to be restored to my fastag account number given above....
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S
sadhu123
from Bengaluru, Karnataka
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status of nhai bond

Sir, I have applied for NHAI bond having application no:1627635.I want to know the status! Is it done.Pls reply me in rahul.[protected]@gmail.com.When can I receive the hard copy?Also provide me a contact no and timings for mobile/landline communication.Pls call me back in this following no:[protected]/[protected].Also we tried to call you many times, but no body picked up the call....
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D
dineshsb1967
from Delhi, Delhi
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excess collection of toll amount at kumbalam toll plaza, kochi

Address:Ernakulam, Kerala

Recently I have taken Fastag for my vehicle KL04 AB 3462 (Car). Rs.35/- has been deducted from my account for my travel through Kumbalam Toll Plaza, Kochi at 18:09:20 on 9th December, 2019. Again, Rs.20/- has been deducted for my return journey at 09:53:28 on 10th December, 2019. For my travel on 10th December, 2019 itself at 17.59.20 again Rs.35/- has been deducted. If I had taken the manual toll at 18:09:20 on 9th for Rs.55/-, I could not...
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S
Sandip Barge
from Mumbai, Maharashtra
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extra amount debited from fastag

Extra amount pay

I have traveling on date 08/12/19, from this high way the amount deducted 140 rs incited of 40. The details as below
Dear customer, your fastag a/c has been debited for rs. 140 for transaction by vehicle at plaza name:baswant toll plaza - lane
Id:lane[protected]:06:43. This is happened i want return my extra deducted amount immediate,
My contact details

Sandip bargebr...
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H
Hkr86
from Pune, Maharashtra
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double toll charged on khed shivapur

Address:Pune, Maharashtra, 411057

As I was crossing the Toll Plaza- KhedShivapur on NH-48 in my car (MH 14 HD 7162), I was told that fastag is not working and I need to pay in cash. Accordingly, I paid cash of Rs. 95 and later on I realized that Rs. 95 were deducted from my fastag wallet on the same toll. Please do the needful to refund Rs. 95 to me which was charged extra. Kindly refer attached photo and below details of fastag deductions:
Toll Plaza ticket no. 2169704...
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R
RajivHooda
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received

I had applied for fastag through axis bank on 29-nov-19. However i have not received the same till date.

On 9-dec-19 i had written below mail to their customer care.

Dear axis bank team

I applied for fastag through axis ban online portal on 26-nov-19.

On 28-nov-19, i received a message that the same shall be despatched within 7 working days.

On thursday, 5-dec-19,...
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N
neerajfzd2019
from Mainpuri, Uttar Pradesh
Oct 15, 2021
This thread was updated on Oct 15, 2021
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tundla toll plaza in fastag in excess amount deducted

Address:67, Chaubey ji Ka bagh, Firozabad, Firozabad, Uttar Pradesh, 283203

Dear sir,
I purchased fasttag in tundla toll plaza counter i residance & car address local but fasttag ded. Amount of rs.55/-, but cash payment of toll of rs.30/- on local. But no clear this matter & no fasttag software updated on local pessengers. & no availave the toll manager of tundla toll plaza

Please check this matter

Your's faithfully
Neeraj chaturvedi
Mob.[protected]...
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H
Hiteshi Gandhi
from Jaipur, Rajasthan
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toll paid through cash and amount deducted from account also

I paid toll at ban toll plaza, jammu through cash in cash lane as i did not have enough amount in my fast tag account (Only 100 rs were in account and toll tax is 135/-) but this amount was deducted from my account also... Therefore i paid double the amount... Also the 35 rs which were due from fast tag account,, iam getting a message that this will be deducted on net recharge... The receipt number for toll plaza is 1607334. Hence i need...
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Address:Murshidabad, West Bengal, 742202

Dear sir/madam,
I am regular traveller from farakka to berhampore and return by nh-34 in murshidabad, west bengal.
The company collecting toll at shibpur and chandermore. The highway is full of potholes and unevenness. There are frequent accidents on this highway particularly in this stretch. Recently one bus had face to face accident in farakka on nh-34. 12 peole killed and 20 injured. The accident happened due to absence...
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T
terry flavis
from Chennai, Tamil Nadu
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toll amount collected

Even after implementing the fast tag from dec 1st, i was forcefully made to pay money at a toll booth in chennai. Though i had recharged my fastag.

Toll name : egatur
Date : 8/12/2019
Passed time: 3.32 pm
Tc name: gopi
Car number: tn 04 au 3809

The tc was very rude and used harsh words on us.

Please take necessary action and confirm....
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M
Manik Sawhney
from Nurmahal, Punjab
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cheated by deducting double toll.

Address:Jammu, Jammu and Kashmir

Myself manik sawhney. Having vehicle no. Jk02au-8733. On morning of 10th december 2019 at about 10:35 a. M. I passed through thandikhui toll plaza (Jammu). The person in toll said that fastag is not working. So i gave them cash rs65 (I have slip also). After some time i have checked my phone and shocked to see that at the same time they have deducted rs. 65 from my fastag also. Who is going to refund it? And who is responsible for such theft...
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P
pshah99
from Mumbai, Maharashtra
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no of national level toll-tax

I want to know that, between "upleta to rajkot (110 km)" their is 3 national level toll-tax and between "rajkot to ahmedabad (220 km)" their is "no" national level toll-tax. Why this is happened.

I want to understand that, how the highway roads are categorised like "state level & national level". Because rajkot to ahmedabad is main road and main route for economical as well as transport road, but as per things it's consider...
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V
Vikas Nawria
from Jodhpur, Rajasthan
Oct 18, 2022
This thread was updated on Oct 18, 2022
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misbehave of toll plaza staff

Address:83 Bn. RAF, CRPF, Lalwas, Jaipur, Jaipur, Rajasthan, 302027

Dear sir,
We were crossing on 07 dec. 11.40 pm at gumanpura, tonk nh116 toll plaza.
Staff misbehave with me an my wife.
I'm a serving paramilitary officer, even after checking my i/card, staff misbehave with us in stead of showing respect.
They threatened and gathered around our vehicle. All were in civil dress even after clear direction or code of conduct of nhai....
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G
Gaurav111987
from Rawatbhata, Rajasthan
Jul 16, 2021
This thread was updated on Jul 16, 2021
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toll plaza at mandana kota

Address:[email protected], Jhalawar, Rajasthan, 326001

A toll tax started on[protected] on mandana district-kota. This tax is taken from dara to kota four lane national highway. While an overbridge is under construction 1 km away towards dara to kota. How is it possible to take tax of the road while it is under construction. Please consider it. The toll plaza is entitle to take tax after completion full project. Please try that no customer has to pay tax for incomplete road.
Thanks...
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B
Bhagirathsinh rajput
from Ahmedabad, Gujarat
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I am complaining about bad road in my area

Address:362001

Nhai road for Junagadh to Somnath is not maintained.
There is supreme court verdict regarding not to pay toll when road is not maintained even after that. the toll officer is not listion anything and due to bad road condition we have to suffer a lot.
They are asked me to write a complain on a note but evan after 8 time of complain they didn't take any step....
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M
Meghnagarg09
from Delhi, Delhi
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refusing to accept fastag

Address:GF toll plaza, Dera Mandi, Bandhwari, gurgaon faribadad road, 122005, 122005

Gurgaon faridabad toll plaza on gurgaon-faridabad road refuses to accept fast tag even though it has been made mandatory by govt of India. They are only accepting cash or their own local tags; they refuse to acknowledge that fast tags even exist, neither do they have a fast tag reader. They also say that they are going to charge double from every person from 15th December onwards even if they have a fast tag....
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