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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 2, 2024
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New Delhi
New Delhi District
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110 075

National Highways Authority of India [NHAI] reviews & complaints page 307

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H
hanuman ji
from Ludhiana, Punjab
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unethical charges

Around 8.40am as on 04.12.2019 i. E. Today crossed badarpur border faridabad toll through fast tag facility provided at the purchase of new car as on 22.08.2019 but after returning same day as on 12.09 am i was utter surprised when counter person told me fast tag blacklist without assigning any reason. Pay rs.26.

I am very disappointed to see that once it is cleared that vehicle crossed in morning and returning in same day...
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N
nkdhillon
from Delhi, Delhi
Jul 26, 2021
This thread was updated on Jul 26, 2021
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etoll

Address:1

I crossed Madina Korsan Km 99.835 toll plaza twice today - 4th Dec 2019. Transaction No. [protected] at 04/12/2019 12:04; and Transaction No. [protected] at 04/12/2019 15:51. I was charged Rs. 60.00 on both occasions. On first occasion it is ok to deduct rs. 60.00, but on second occasion the deuction should be Rs. 25.00, as the round trip charges are Rs. 85.00 only at this plaza. please take necessary action so that excess amount is refunded...
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R
rajivgupta22
from Mumbai, Maharashtra
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double toll tax by fastag of return journey

Address:Ambala, Haryana, 133204

I have completed my return journey within 24 hours at Luharali/ Sikandarabad toll plaza on 04/12/2019 in Car number PB11BK 4820. Toll tax deducted from my fasttag account is Rs 115 twice i.e a total of Rs 230.( Screenshots attached) Fact is that return journey toll charges are Rs 170.
Kindly refund my extra charged money i.e. Rs 60 and make arrangement s that this thing should not be repeated in future and at other toll plazas
Thanksbr...
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B
Baranidar Haran
from Chennai, Tamil Nadu
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maximum speed limit of 40 kmph in nh 167

I was recently issued an over speed challan of rs.430 by ap traffic police.

The allowed speed was 40 kmph. But i was traveling at 59 kmph. This challan was issued near maruru toll, around 10 kms from mantralayam on the mantralayam - yemmiganur stretch.

The ap traffic police were just standing near the "40 kmph" limit board and caught at least a dozen of cars. The interesting point is, the traffic was so lean...
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D
Devesh1962
from Mumbai, Maharashtra
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poor quality roads and inaccurate weighbridges

During my journey b/w 20 nov to29 nov i travelled through ng 08, 148, 21, 58 etc. Found most of the roads in poor condition e. G. Bumps, pits, rough n cattles on road made high wear n tear of tyres.
When go through slips found different weights of my vehicle on same route eg 1290, 1080, 1390 kg?
Also paid a lot for 20-40 km journey (Part journeys)...
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On 28th nov, toll charges for vehicle no ch042936, rs. 125/- was paid from my fast tag (Paytm). Transaction id - [protected]

But, same has not been confirmed by gharonda plaza and because of this pending status, my fasttag has been blacklisted.

I could not use my fasttag on 30-nov, during my trip to ludhiana.

Request you to kindly check and correct the same on urgent basis....
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K
kuttur2003
from Kodungallur, Kerala
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fastag - paid but still not received fastag from brokerage free

Address:Bangalore, Karnataka

I had applied and paid for fastag on 22/11/2019 through brokerage free in the hope of getting it within 3 to 4 days but so far i have not received the fastag from brokerage free. Whenever i call their number at bangalore they do not give any response. I had sent to their whatsaap number the details still they keep quiet with out any response. Instead of receivinf fast through online it is not yet received after 2 weeks...
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N
Neerajbbaii
from Jind, Haryana
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amount deducted from my fastag without any prior information

Address:Village tatarpur, Palwal, Haryana, 121102

I was going on nh-9 from delhi to rohtak on 2/12/2019, having fastag on my car hr51bw8217, toll plaza at 52+460 (Rohad/sampla), barrier didn't automatically, when i told about the fastag, guy told, it is not sensing, so i had to pay cash and take return journey toll ticket ₹95/-, so i paid it, got receipt (Ticket no. 2545075b, booth no. L5, 60332 at 11:09am, while on the way i got sms 'rs60/- paid at rohd toll plaza for hr51bw8217 at 1:35pm...
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S
Srinivasa Rao Gogisetty
from Nizamabad, Telangana
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I am complaining about deduction of amount from fastag within 24 hours return journey

Address:11-1-1784/A/404, KANTESHWAR, NIZAMABAD, Nizamabad, Andhra Pradesh, 503002

Dear Sir/Madam
I have traveled through Sullurupet TOLL gate on 1st Dec 2019 at 19:45 Hours
my fastag has deducted Rs.60 and again after 15 minutes I have returned back through the same TOLL GATE., again Rs.60, so over all total Rs.120 deducted within a span of 15 to 20 mins.
Hence I request to take my complaint and return Rs.30 as for two way journey it is Rs.90 if we take the toll ticket manually, now it is automatic...
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R
ravikantp5
from Delhi, Delhi
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incomplete road but toll collection 100%

Address:Azamgarh, Uttar Pradesh

Dear sir,

This is for your kind information yesterday i travel from faizabad to mau via up sh-9 i want to inform you that road making contractor collection toll 100% but actualy road is prepared 50 to 60 percent only.

And also i want to highlighted that road making quality is very poor.

Compare to design they are making only 50 percent of quality very low quality of road, many type of cracks...
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Address:Amritsar, Punjab, 143115

I am a local resident of town falling within 20 km of the toll plaza. But they told me the earlier local daily pass issued by them is not valid anymore and you have to pay full 100 percent, first of all i want to ask with what authority they are charging me 100 percent instead of being a local resident as per the provisions provided to a local resident. Can you detail me what to do to so that i only pay what i intend to pay....
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C
CX AUDIT Rohtak
from Samalkha, Haryana
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wrong deduction of toll tax from my fastag card

Address:Ravi Saini, H. no. C - 6, Yadav Park, Rohtak Road, Nangloi, Delhi - 41, New Delhi, Delhi, 110041

Today on 3.12.19, i was traveling through rohad toll plaza, haryana. At 1015 hrs., rs. 60/- was wrongly deducted from my fastag (Dl1cs9981), though i was not traveling in my car-dl1cs9981. I had recently bought the tag and same was lying in my pocket.
Fact that car no. Dl1cs9981 did not pass through the toll can be verified from the toll itself.
The amount was deducted without any authority by toll authority.
Requested...
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N
Navin Navin
from Mumbai, Maharashtra
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misbehaviour by mr avinash singh toll leader

Address:Lucknow, Uttar Pradesh

Dear sir/madam,

My name is naveen and have a complaint about errant, arrogant and misbehaving staff name as told by him mr avinash singh at ahmadpir toll plaza.

As i was payong toll. Tax i heard him abusing our army ans saying bad names to the saheed family members. When i asked he abused me also and ran away.

I request. You to. Immidoately remove such staff amd never allow them to do duty....
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S
snjv bansal
from Rohtak, Haryana
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double charging of toll tax at rohad toll plaza

On dated 01/12/2019 i crossed the Rohad toll plaza and paid Rs 95/- for return journey vide ticket no 136728AA from booth no L10. But while returning i have purchased the FAST tag and got pasted the sticker on the front glass. when I crossed the toll through Booth L2 Rs 60/- was deducetd also from the FAST Tag account. therefore, you are requested to arrange for the refund of the extra amount deducted.

Sanjeev Bansal
Vechile...
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R
rajsee14
from Hisar, Haryana
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regarding overcharging of toll at mayar toll plaza

Address:VPO Dobhi, Tehshil Hisar, Hisar, Haryana, 125047

Hi sir,
I travelled yesterday from hisar to rohtak by car with no. Hr20ah-5850. At mayar toll plaza, hansi hisar was charged double. As toll they asked me that my fastag dont have sufficient amount so i have pay it manually.
Sir i have paid manually at toll plaza but an amount of rs. 50 was also deducted from my fastag account. The operator at toll plaza make me fool by making double charging. After some time i received a...
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D
deejay nakul
from Delhi, Delhi
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no lights on highway nh44

Address:HOUSE NO. 429 GROUND FLOOR SECTOR 45 A CHANDIGARH, Chandigarh, Punjab, 160047

Dear sir/madam
I was going from chandigarh to karnal on 1dec2019 in night there was no street lights in between nh44 why they are taking 40₹ per car for single side. If there is no lights.
And few of areas have street lights but they are not working. You guys waiting for huge accident and after that youll do that work. Its as humble request kindly look into this matter. Its not safe for everyone.

Regards...
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Pardeep Attri
from New Delhi, Delhi
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double charges for toll

Twice take money
I am going rohtak from delhi by rohad toll plaza, i told the toll operator that i have a fast tag so no requirement of paying by cash, but the toll operator wrongly informed that the fast tag has not been scanned due to technical issues and asked to pay in cash of inr 95/- which includes return also. My ticket no is 16097592d dated 01/12/2019 at 1.12 pm, at 1.28.32 i received a message that icici bank fasttag linked...
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S
snjv bansal
from Rohtak, Haryana
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excess toll deducted from fastag at rohad toll plaza

Address:Rohtak, Haryana

On dated 01/12/2019 i crossed the rohad toll plaza and paid rs 95/- for return journey vide ticket no 136728aa from booth no l10. But while returning i have purchased the fast tag and got pasted the sticker on the front glass. When i crossed the toll through booth l2 rs 60/- was deducetd also from the fast tag account. Therefore, you are requested to arrange for the refund of the extra amount deducted....
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S
SHRINATH TOTAD
from Bengaluru, Karnataka
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i paid toll fees manually but money got deducted from fastag also...

Address:Near B. C Road, Mangalore, Dakshina Kannada, Karnataka, 575001

Hi sir,
I am a taxi driver and i travelled yesterday from mangalore to madikeri.in between there is a toll plaza near b. C road, called bramharakotlu toll plaza, there i paid local concessional fees of 15rs for two ways (Within 12hours) and after some time i received a message that i got deducted 25rs from my fastag and while returning again 15rs got deducted from my fastag... Where it was a free return. So i asked for refund but...
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C
Chandrabhan2025
from Bengaluru, Karnataka
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toll staff mismanagement and rudely behaviour by drunk employee bhanwar singh

Address:Jharna dudu jaipur, Jaipur, Rajasthan, 303007

Dear sir
My self chandra bhan jat (Its) going dudu to ajmer by my personal vehicle rj14cv1853 with my family on dated 01 dec 2019.
When i enter at green signled toll lane at gvk kisangarh toll plaza. Toll staff close the lane without any pre sign
When i ask to why do this there was no satisfactory ans by toll staff.
Mr bhawar singh (Toll employee) look like havy drunk and abusing in non sence manner. I request...
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