National Highways Authority of India [NHAI] Complaints & Reviews

Dear nhai,
I am from maharashtra and traveling from pune city to satara frequently. Here we are facing very bad and dangerous road with full of patholes, incomplete bridges, long ques at toll station. Problem is faced by everyone traveling to satara, kolhapur, sangli, karnataka etc. No buddy is looking at it. From last 9 years this is the sistuation and govt is doing nothing just promising "ache din".
Please do some work. We...

Dear sir,
There are many of obstructions and bowl pounds on road at many locations. And there are hundreds of diversions at many of locations due to road construction, because of such problem there may be chances of accidents and chances of damage of property as well as lost of life.
Kindly look into this matter, we are paying toll as well as road tax.
Yesterday there was an two accident near the satara city and 2 young...

I had booked for fastag through icici bank. The account allotted was 21858224 dated 23.10.2019. On 25.10.2019 they sent sms stating it is despatched by bluedart courier no. [protected] dt. 25.10.2019. On 26.10.2019 i get a message suddenly ' missed you. We attempted delivery of prepaid card-etc fast tag for account... For details pl call customer care. With great difficulty i get customer care which is nothing but a call center. Casually...

Sir
We were at toll tax of karjan gujarat. As the traffic is to high due to diwali. This is not the way of working. Hold time was more than 3 minutes. I want my refund. I had paid the amount. Nhai will be held responsible for getting late of me at my work. They should pre determine the situation and rush of diwali and should prepared some solutions. Regarding that. I am having a video and i will go to court for that.
Regardsbr...

This toll plaza is not maintaining a dedicated line for fast tag, therefore it is causing a lot of inconvenience for fast tag holders, if we are not able to utilise it and wasting time in the queue, there is no point in having fasttag.
Please advise the management of jadcherla toll plaza to take the necessary corrective action....

The condition of nh 15 between balipara and tezpur, sonitpur, assam is very poor. Only filling up of pot holes has been done in the name of repairs. However this 20 km streatch of road requires full relaying as repairs have made the matter even worse as that has not been done properly.
This road is used by lot of people because this road connects important towns like guwahati, mangaldai, udalguri, tezpur and other important towns...

I traveled yesterday 25/10/2019 from chennai to kerala almost covered 10 nhai toll booths and while i gave them 5rs as ten 50 paise coin all of them said it's not a legal tender it had stop. And while i send a mail to the bank they said 50 paise is still legal, then why the toll both doesn't except 50paise. Is it legal to do so. And the thing is i only have them ten 50 paise coins and nothing more. I got a small shop in kerala and we need...

Respected sir,
I got my fastag recharged thinking that it would help me save some time and i also wanted to be part of something new which nhai is implementing. However, my happines was shortlived when i figured out i still had to wait and waste time at vashi toll on sion panvel highway operated by mep infrastructure. The operator had the audacity to give me in writing that the fastag is not operational at this toll and they are not...

We are travelling from Ranibennnur to Bengaluru via NHAI road. There are lot of diversions, constructions and even road is in very bad condition. But toll is collected at high rates without providing proper quality road. When we question about this in toll plaza they say we don't know about it. Looks like their duty is only to colextt toll and not fix pothholes and roads.

Atleast toll amount should be reduced or cancelled...

Myself raguram m. My vehicle number is tn59 az 3165. I have crossed the othakkadai tollbooth, madurai by today morning. I asked for return journey. He simply puts single journey without my knowledge & charged rs.85. I argued there for few mins. They simply said we can't do anything. Because of the unskilled worker, i have charged rs.170 instead of rs. 125. If i asked about this, they force me to leave. They simply kept them to & fro bill...

I was passing though BHAGAN TOLL PLAZA[nh1] towards Panipat at 9:12 AM on 23rd Oct 2019 and was told Fasttag is not working so I have to pay in cash. I paid Rs. 105 in cash for both sides trip.

In evening when I was returning from the toll, they deducted money from my FASTtag account too. On asking for refund Rs. 70, which was wrongly deducted they said ask your FastTag company to initiate refund.

Now the problem...

Sir
The condition of nh 34 from kisanganj (Bihar) to siliguri (Wb) has been in a very bad condition for months but no body is there to look after this. Specially from kisanganj to islampur there are certain holes in the nh34 which may cause accident. As a daily passenger i request you to please look into the issue so that the condition may improve and we reach home safely.
The condition became worsened daily
Thanks and...

From pune to satara there are five flyovers of which none are working. All of them have alternate road but that roads are so bad that the small cars can't even move forward.
Condition of roads are so phathatic that even if anybody wants to travel are not even thinking of coming to satara.
Pl do something and start the work of the five flyovers from pune to satara....

Dear sir,

This is regarding the project mentioned in the subject line.

There is complete lull on the project for almost a year. Work was done only for a week around may-june 2019 in last one year.

I tried to find the project details on the nhai website but the details are in bizarre format. Please see the screen shot of their details below

Date to start of commercial operation...

Sir,
Today i was coming from sonipat to greater noida. At the toll of sonipat entrance i was told that fast tag is not working and they give me a slip to be paid at exit when i exited at greater noida toll, they asked me to pay 135 rupees and then and in the evening i got a message from my fastrack /paytm account that another 135 has been deducted from my account.
I am told that this is going on for a long time and thousands...

I am an indian army officer traveling in a hired taxi from delhi to chandigarh. I was asked to pay toll tax at bhagan toll plaza even after i proved my identity. I paid the tax and asked for the staff to show me the policy/ ruling on the same. The female staff in lane 1 rudely commented "paise de k gaadi hatao fer policy dikhate hain" (Pay toll, pull over and we will show you the policy". Ticket no k6213021eja....

Dear sir

I have purchased a benz gle 250 by feb 2019 and in april the windshield broke and during its replacement i have lost the fast tag, even after several calls and reminders to dhileep kumar his no is

[protected]

I am unable to get my fast tag sticker bar code replaced.. I have not see such a irresponsible behaviour and rude person not inclined to serve the customer as i. Calling him for...

I have fast tag installed on my car bearing regd. No. Pb11bn2500. Today i. E. On 19/10/2019 i was going to barnala and need to cross the said toll. When approached near the toll the fast tag lane bears a sign to take diversion and when tried to cross the toll from other lane the fast tag system was not working even though the lane beard the sign "fast tag enabled". Even the lady sitter on the counter and the person standing next to her misbehaved...

With regards to compensation awarded for acquisition of 90sqmeter land in our plot with survey no 46/2a1a1, we were informed that building value calculated was rs332036 / only for properties of mine and my brother dr c. Sakthi annamalai which seems to be much less than the actual value. I have furnished value details of my property in my patta land likely to be demolished during acquisition process.

The details of properties...

Hi sir, /madam,
Pls note people facing many accident (Many death) in hosur main road (Nh) while people try to cross the high way road by walk (Particularly in the peak hours while going and coming back to work). Because there is no provision to cross the bridge nearby the junction like dharga (Near muthumariyamman road) also in all other 2 below busy junctions.
1. Dharga bus stop near muthumariyamman temple
2. Bathalapalli...