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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 34

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G
Goutham M B
Oct 15, 2022
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I use to travell from Bengaluru to Chitradurga but the road at tumkur National Highway is not properly maintained and even they are collecting toll so solve this issue as soon as possible and I'm seeing that road without proper maintenance from past 5-6 years.

Do proper road & maintenance or else remove tool plaza of karajeevanahalli
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    Oct 14, 2022
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    At chandni chowk the bridge demolition work is in progress and the mountain stone is being drilled and removed without any safety barigating. Today, during my travel to office a stone got hit on my car and the window glass of my car was broken and the stone hit on my leg. The major shock got absorbed by the window glass which got broken and then the stone hit my leg. I have highlighted this issue to the site contractor and NHAI supervisor. They have assured me for compensating the damage. However, I wanted to raise an official complaint against NHAI for not having any safety measures implemented during the work. Had the stone hit me or any other person directly it would have caused a major and serious injury or even death as the stone was of significant size which was hit.
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      Neerav latyan
      Oct 14, 2022
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      Address: Ganaur

      The behaviour of a male toll collector was very bad .
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        T
        Oct 14, 2022
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        Address: bala ji filling station suratgarh nh 62 near opp.. new dhan mandi gete no 02

        Petrol pump ka ramp Nahin Banaya aur uske kachra Dal Rakha Hai severage ki pipe kripya jaldi karvayen
        +2 photos
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          from Kota, Rajasthan
          Oct 14, 2022
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          Address: NATIONAL HIGHWAYS AUTHORITY OF INDIA G 5&6, Sector-10, Dwarka, New Delhi-110 075
          Website: nhai.gov.in

          इस समस्या को हमने प्रशासनिक सुधर और शिकायत विभाग भारत सरकार (DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES) के PORTAL पर जो आमआदमी के लिए हमारे गणमान्य श्रीमानजी नरेंद्र मोदी जी ने आम जनता की समस्या के लिए लॉन्च किया है पर हमने चार बार समस्या को सबमिट किया गया है जो इसप्रकार है। REGISTRATION NUMBER: FOLLOWING
          MORTH/E/2022/13348
          MORTH/E/2022/13844
          MORTH/E/[protected]
          MORTH/E/2022/14933
          4th टाइम भी दुर्घटना वाली समस्या को सरकार ने कोई एक्शन प्लान नहीं बनाया और हर बार समस्या को बिना हल किये ही बंद कर दिया जाता है।
          अत आपसे निवेदन है हमारी समस्या आपके निर्वाचन क्षेत्र मे वैसी ही बनी हुए है और सरकार का कोई भी प्रतिनिधि इस समस्या को हल करने कि पहल नहीं कर रहा है और हमारी समस्या को बिना हल किये ही पोर्टल पर बंद कर दिया जाता है।
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            H
            Hemant Kedia
            Oct 12, 2022
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            Address: Siwani

            Just saved from accident, one vehicle enters in highway by divider side. I am talking the unauthorized divider cut on barwa bypass just after the entering board of Barwa from Hissar side. If someone drives on highway at authorised speed and suddenly one vehicle enters from unalloted cut then you can imagine the situation. Please do some barrication on the divider so that mishappening can be stopped
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              L
              Luna1971
              from Bhubaneswar, Odisha
              Oct 11, 2022
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              Crossed Pipili Toll Plaza at 10.44.04AM on 25/09/2022 while travelling to Puri from Bhubaneswar and back on the same day. Toll charges of Rs.130/- debited to my Fastag account. On return, I crossed the same toll plaza at 19.44.45 PM. Again an amount of Rs. 130/- has been deducted from my account. The round trip was completed well within 24 hours. Why the round trip charges were not applied on me? Please refer to the picture of the transaction details and refund the excess amount so deducted.

              Thank you for your attention.

              Mir Sharique Alli
              Vehicle No: OD02Z6346
              +1 photos
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                M
                Oct 11, 2022
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                Address: PLOT no 92, Rajiv Nagar, Wardha Road, Nagpur

                I m travelling from Sausar (MP) to Nagpur, in between i cross Kelwad toll plaza, my Fasttag showing Black listed, but same time my wallet balance was more then 500Rs, Kelwad toll plaza charge 150/-(Double) in cash. i just cross this toll and i receive this message
                You Paid Rs.75 at Kelwad of MP04CH9716 on 07/10/22 17:13:47. Avl Bal Rs.418.13 Txn ID: FT[protected].#FirsTAGyourseatbelt

                toll plaza receipt attach and he mention wrong vehicle number in slip also.
                pls contact me [protected]
                this complaint against Kelwad Toll Plaza, for wrong vehicle number entered, it is very short time no one is check vehicle number because already behind every vehicle waiting behind every vehicle on toll plaza.

                i want refund my 150/- which i paid in cash.
                +1 photos
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                  M
                  mayanktayal2010
                  from Bengaluru, Karnataka
                  Oct 11, 2022
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                  - date of incident : 7th Oct 2022
                  - client mobile number : [protected]

                  Hello,

                  I have to go to the Bangalore International airport to receive my friend and then drop off. While coming from airport, fastag worked fine, but when I was dropping him back, the system of tool booth showed that it has been blocked. I have to pay double charges due to that and wasted my time at the tool booth. The receipt of that is attached. I sent email to unblock my fastag account and found that it was not blocked. There is no reason for it to be blocked when it was working same day less than 12 hours earlier. This is surely a scam. I tried two lanes but both lanes were showing it blocked and I ended up paying double cash. Please find attached the toll plaza receipt and email proof that my account is not blocked. Please provide resolution as I have to pay double and I wasted time due to their scam. They think that people will just leave it and not complain for small amount and they can make free money. But this is wrong.

                  Thanks,
                  Mayank.
                  +2 photos
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                    N
                    Nirvaiir
                    Oct 11, 2022
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                    Address: #41, Sector 10, Ambala City

                    I had recharged local pass of my car number HR01AA 1900 with rs. 150 at shambhu toll plaza but they deduct 85 rupees from my paytm account, which is totally wrong. Please see the matter. Thsnks, Kirpal Singh Ambala City
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                      P
                      prashuhira
                      Oct 11, 2022
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                      Address: HIREBAGEWADI

                      It is to bring to your esteemed office that i was not treated well at toll plaza at HIREBAGEWADI, Belgaum district of Karnataka on 10 October 2022.The individual at the location not only bought disrespect to me but my organization ie defence personnel of this country.It is not about the toll tax.But respect that matters the most.If it not excused by the government please bring it on and confirm it.But disrespecting the defence personnel this way will harm the country.Please take necessary action against the individual and confirm it to me.I am attaching individuals photo.I will even tweet regarding the same attaching political personalities if it is not done.
                      Oct 13, 2022
                      Updated by prashuhira
                      Update on my complaint is yet to be resolved???
                      I am attaching the photo of the individual.Yoi are requested to Take necessary action against the individual and also ensure that same is not repeated.I am taking up the same with defence ministry and also going to tag the PMO for necessary action.This behaviour with defence personnel is not at all acceptable
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                        PARASURAM PEELA
                        Oct 11, 2022
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                        Address: 24-1111-5 chinagantyada gajuwaka visakhapatnam

                        In ourarea kurmanapalem toll gate not working properly not receiving the signals of fast Tag for toll gate crossing we have to wait 30 minutes busy tollgate sir kindly request to solve the problem as early as possible
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                          Indian1888
                          Oct 11, 2022
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                          Address: Muvattupuzha

                          Hello Ministry of National Road and High ways,

                          I'm tax paying citizen of India, would like to highlight a pathetic situation of Muvattupuzha to Ernakulam National Highway.

                          The road is named NH 85, and through the road about a million of vehicles commute every month. Potholes and gutters have been a highlight of the road. Its creating number of accidents thereby mortality and morbidity to the tax paying citizens.
                          Responsible authorities didn't even take into consideration of these pathetic situation.

                          Its very shameful and sad in writing this complaint as a proud citizen of India.

                          Kindly consider my request to restore the normal condition of the National Highway 85( Muvattupuzha to Ernakulam Kerala)

                          Expected a faster response

                          Jai Hind
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                            M
                            Mahesh Kumar kajla
                            Oct 10, 2022
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                            सीकर से वाया रींगस होते हुए जयपुर तक की nh52 रोड कंप्लीट टूटी हुई है हम टोल देते हैं उसके बावजूद इस को रिपेयर नहीं करवाया जाता संबंधित कंपनी द्वारा
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                              N
                              Niranjan Ganpat More
                              from Poladpur, Maharashtra
                              Oct 10, 2022
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                              Address: L&T construction rajewadi mr naidu

                              The construction of retaining wall at City survey 487 poladpur district Raigad Maharashtra of National Highway 66 is of very poor quality as the L&T construction company is trying to finish the work early the steel inside the concrete wall is visible from outside and even though the construction is being done few days ago cracks have been developed the construction company is sending dried concrete mixture for construction as complained by their labours as geographically this region has heavy rains the rusting of steel is early a proper audit of that retaining wall is necessary.as after the concrete work soil is going to be put so before that immediate action is needed .hope the authority will take quick action and not wait for some incidence to happen
                              +1 photos
                              Oct 13, 2022
                              Updated by Niranjan Ganpat More
                              The construction company has just done a patch work on some places but it maybe not that much useful

                              Oct 15, 2022
                              Updated by Niranjan Ganpat More
                              Still the work is going on they send concrete material when it is raining heavily all the cement gets washed up no gaurantee that the retaining wall will last for long period and it is threat to the traffic moving on road if a incidence happen then only the concern authority will blame the contractor...but now when the construction is going on no one is looking for the qality of work which is being done
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                                Pankaj11111983
                                Oct 8, 2022
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                                Address: Delhi

                                Such a bad road of Nhai from Khurja to Ghaziabad.. and till has been taken of 135 rupees for Bad roads.. is this a ache done we expected from Modi government... Gadgharvi minster has been taking credit for such bad roads.. and showing that we have developing infrastructure.. pls pass on my message to Modi government.. such a bad adminstration.. only maketing.. and only lies..
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                                  mmac
                                  from Chiplun, Maharashtra
                                  Oct 8, 2022
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                                  Address: National Highway Mumbai to Goa (NH66)

                                  The widening (4 Lane) of the Mumbai-Goa highway, also known as NH-66, has been going on for more than a decade.Since last several years, highway work still not finished. Incomplete work, lot of pits on the road causing several deaths.
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                                    rajugena
                                    from Ajmer, Rajasthan
                                    Oct 8, 2022
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                                    I am a farmer and my farm is in village Tabiji district Ajmer, Rajasthan. At present the road is being built near Tabiji culvert and during the cleaning of the track near the road, the contractor uprooted the big stones and thorny trees lying on the track were dumped in my field and I was not given any information about this
                                    I have to plow the field to sow the crop in my field, but due to stones and thorny trees, I am not able to plow because I cannot afford the cost of removing these stones and trees, because of this I am not able to sowing so I will not be able to sow on time due to which I will suffer financial loss
                                    The photo of the trees and stones thrown by the contractor in the field is attached.
                                    so take necessary action.
                                    +2 photos
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                                      G
                                      Gm prtc
                                      from Faridkot, Punjab
                                      Oct 8, 2022
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                                      Address: G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075

                                      Respected Sir / Madam

                                      It is Brought to your attention that the toll plazas under NHAI are deducting double money from the buses of Faridkot depot through Fastag every day by day and causing a lot of loss to PRTC .So you are requested to Refund the Double deductions of month september 2022 immediately and Strictly instructions should be given to the tolls in advance that no doublr deductions should be made again
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                                        Mahidhar yeruva
                                        from Markapur, Andhra Pradesh
                                        Oct 7, 2022
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                                        Address: 4-50 B , Tarlupadu , Radhem bazar , prakasam dist, AP pin 523332

                                        Hi,
                                        Sir.
                                        I am mahidhar reddy from Markapur, prakasam (dist), Andhra Pradesh. Today i wan going to markapur to guntur, Markapur to guntur we have one toll gate that toll name “ MEDAPI “ toll plaza i want goto morning my fast tag debit 50 rupees at same toll gate return, at evening his one on the toll person said “ sir u r fast tag was blocked “ plz give me 100 rupees, but my fast tag don’t blocked right now, my fast tag balance 175 rupees upper minimum balance, but this toll gate so many pepoles collect extra money he said lies, totally 30 minute above waiting that toll gate plz consider that my problem

                                        Your sincerely,
                                        Y. Mahidhar Reddy
                                        Mobile : [protected]
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