National Highways Authority of India [NHAI] Complaints & Reviews

I was going back home from my shooting practice at 3rd eye shooting range, shahpur back to home. I was travelling through service road and the tractor came in front of me, to save myself so i had to turn to left but on that road there are many big pit holes in which my car went in and i met with an accident. My car went 60 feet fly in air away and 8 feet deep and even i got injuries and even my car got damaged and i had a loss of 70, 000...

Myself dr. Navdeep singh. My residence is 10km from toll plaza nijjarura, jalandhar-amritsar highway 143115 and my work place is 5km on other side from toll plaza. I have been issued daily pass for past 6 yrs. Now, suddenly the have asked to get fast tag. But, now they refuse to issue daily pass, saying your residence is not in 5km range (According to new regulation). I have to cross toll plaza 4 to 6 times in a day. Please, seeto it. As...

Regarding toll plaza sampla, haryana. Heavy traffic in afternoon of summer and lanes are shut down causing disruption and wastage of time. They openly say complain to anyone you can and don't follow 3 minute rule after which no toll would be charged. Creates traffic jam and no yellow rule is being followed exceeding the que beyond the yellow line. Kindly look into the matter and don't cause inconvenience to us as we are the tax payers and...

1) roads are full of holes and speed breaker./ why charging toll?
2) no by pass crossing all. Main city no barrigage risky road why charging toll?
3) in one day 4000 trucks crossing this toll from last 10 years cost is recovered why charging toll?
4) always traffic jam it takes 15 min to cross this toll why charging?
5) staff is doing gundagardi...

My self e suryaprkash reddy worked as traffic and safety engineer for the following projects for redecon (I) pvt ltd and not received any remuneration till date.

1. Executive engineer pwd (R&b) division, katra (J&k) invites proposal for carrying out feasibility study and detailed project preparation for:-

A) upgradation to 4-lane configuration of domel-katra-reasi-bhambla road (Nh-144) from chainage 0.00 to 14.97...

Respected sir,

My car is purchased from csd canteen itself.
We was travelling on pune-bangalore highway last couple of days.
On toll booth lane, while we are showing ex-servicemen card for exemption they are saying us that no toll exemption facility on nhai for ex-servicemen.
So our sincere request to you please guide us about rules and regulation on nhai toll plaza (Pune-bangalore highway) for ex-servicemen.br...

I had been travelling from Mathura To Panchkula(Haryana) on 15th April 2019 around 12 pm when I showed my Freedom Fighter ID card the toll plaza employ refused to accept that card .After some arguments he became aggressive and rude and forced to pay me the toll tax whose receipt attached along with Freedom Fighters ID card for your perusal.
You are requested to look into this matter and take necessary corrective measurer.
Thanks...

Dear sir/madam,
Here on nh 50 pune-nashik there is hiwargaon pawasa toll plaza located near sangamner taluka.
On this toll plaza local residents has no toll. I am also local resident of here.. On my bolero car mh12jc 7340 i have installed fast tag.
As local resident do not pay toll.. They cut toll from my fasttag.
As per rule there must be separate for fast tag user.. I travelled many states across india and...

We are on national highway no. 15
Sanchor to badmer highway
The staff there was talking to a truck driver since 12-15 minutes. When he took his truck ahead we asked the staff member why it did took a long time to transact then the staff members replied us with a very rude tone and started to use abusive word.
Children were there with us and no one expects this type of service. So i kindly request you to take a quick...

I am a resident of leh, i am writing this to bring to your notice that Indo Tibetan Border Police (ITBP) which is stationed at Leh Manali highway at Choglamsar, has built their gates facing NH and has installed around 5 inches high speed breakers (two) on the highway, these speed breakers are bringing vehicles travelling at around 70 km/h speed to a complete standing still which has caused many accidents in the past.
It is therefore...

On toll plaza nooruddinpur raibereli u. P., while going through car up32 cj 8901 15april 2019at 6:49a. M. I was asked to pay 65 rs on toll booth which was paid on line through credit card but no message was delivered and card sweeping machine was hang and i was forced to make payment 65 rs as cash also. Please ask to return excess amount. I have to sacrifice 5 minutes due to untrained stop. S. N. Ojha mob.[protected]

S
A...

Collecting toll for local people and group of goons are forcing. They should display a board of KM details for toll free. All local young people standing near toll gate and looting people. Please take strict action. We were told to give the toll. Women were there inside the car and were behaving like goons. I had showed the local address proof and those ### were not ready to listen....

My self sudhir Singh from sirsa haryana travel from sirsa to Bikaner my vehicle no HE 24Y 7838 when crossing the suratgarh bikaner toll at 0823 am. When we say to see the GADZETTE or any rule book according they will charge on single way journey they replied that this is our area no rule book or GADZETTE is valid same reply on their control office with vulgure languages please take necessary action so that the passenger who pay for his journey...

Dear Sir
On 13 Apr I was charged Rs 70 by Nannur toll plaza Kurnool Thamnirajupalli km 37.600 on NH 40, inspite of my showing ICard.
The toll plaza operator was insisting on scanning my icard which I refused as it is contrary to order due to security reasons.
You are requested to kindly take up necessary action so that the process is streamlined.
Lt Col A Dhyani
Mob No [protected]
[protected]@rediffmail.com...

I am on eclection duty and i have showed them by giving proofs still they told me to pay tax. And when i am trying to complaint your any number is not working. So they have to understand that election duty person has to travel too much and he is not travelling for his own enjoyment. By requesting him too much he doesn’t change his views and ask rudely for money...

Respected Sir,
I would like to get help how to stop the nuisance created by the Highway work under the following name.

"Upgradation of Junction with NH-53 near Songudh-Ahwa, in the state of Gujarat, Saputra, Sarad, Vani - Pimpalgaon Baswant in the state of Maharashtra section of NH-953 to Two / Four Lane with Paved Shoulder Configuration "

The work is going on very slow. no improvements from last many...

Road quality is very poor on nh27 from kota to baran, and toll tax rates are very high, there are pits and holes everywhere, if accident happens due to such larges pits who is responsible??? Public is suffering, we are not able to drive properly, the is booth for collecting toll tax, if roads can not be repaired, then don't take tax at least so we can repair our vehicle at least...

What was the NHAI’s reply?
In its reply, NHAI Jalandhar said:

2 minutes and 50 seconds is the time required for a vehicle to wait for its turn in the queue.
There is a total waiting time of 3 minutes. If the 3 minutes exceeds in waiting, then there is a provision to pass the vehicle free of cost.

While travelling many times we have to wait for more then or aound 7-10 minutes, as ask for waive...

I travelled from gurgaon highway 48 to palwal on 08/04/2019 through western paripal expressway while I entered to western paripal expressway at panchgaon the entry toll.was under construction as not operational so i passed gate through thinking that may unter trial so free passge provided
while on exit point before palwal, they have asked for entry slip which was Not operational and not provided they charged for 85 km of full stress...

We r pay toll for safe journey through the nice road but yesterday i was traveled delhi to jaipur and i was pay 420 rs. Of toll tax but jaipur highway is the worst road from jaipur to delhi. The pvt. Toll company hoe to collect t. T. However they don't provided us the safe and sound highways. I don't saw a ambulance not a crane. They looted us and the govt. Do nothing about it....