National Highways Authority of India [NHAI] Complaints & Reviews

Sir i am complaining about toll plaza near khed shivapur on mumbai bangalore highway. The road work is not completed and yet they are there taking toll. There is lot of traffic every day because of the toll plaza and they are not equipped to tackle the traffic. So request you to abolish the toll till road work is fully completed and we are free of traffic congestion.
Thank you...

Trichy district srirangam-karur mayanur road should be take action to the wiiden extend converted into four lane road. There are accidents and crashes in this road. There are heavy vehicles is come go travel on this narrow two way road and in the mean time two wheeler travellers is come go while travel to create the traffic jams congestions are causing dangerous accidents and crashes. Therefore central govt of national highways department...

Sir/madam,

This is a request regarding the remission of toll fees within the 5km of the destination from the toll booth. I know there is a clause addressing this and we can always make monthly pass. But around 300 bucks on monthly basis really adds upto the inflation. Moreover i'm a farmer i cannot assure that i can pay the fees every month.
Hereby i propose cancellation of toll fees for the locals or locals of certain...

As far as common knowledge there should not be any speed breakers on a national highway, but nh50 from vijayapura to kalaburagi there are way too many and too large and unscientific speed breakers no sign boards specifically between vijayapura district, honutgi, shivangi, devar hippargi, jeratagi, moratagi, mandeval.. Please rectify them and take necessary step to ensure proper utilisation of highway, if needed make scientific speed breakers...

Plz sir defence chowkidar &driver defence ki 24 hours duty karta hai, chowkidar or driver indian navy kay under ata hai usko baki defence civilian jisa chuti nahi hota saturday, sunday kaam karta hai, chowkidar or driver ko duty dena he hota hai, chowkidar emergency security department mi ata hai desh ki sava o bhi karta hai sir plz chowkidar or driver ko toll tax exemption karo sir plz request sir plz
Thank you sir
Jai hind...

I was travelling towards ernakulam, kerala by nh544 on 11th may, 2019. We confronted a huge traffic block at paliyekkara toll plaza and we have been made to wait around 15mins. So i refused to pay the toll. On returning from ernakulam, we encountered another long queue at the same place, so i opted to move through fasttag lane. But, i have been blocked by showing "black listed" on the screen. We were made to wait more than 10mins, following...

Just wanted to bring to your kind notice that the functioning of this toll is below average. As per the directives of the sc of india, the maximum waiting time at a toll should not be more than 3 minutes. Today, i had to wait for more than 10 minutes and not just today, everyday there is abnormal waiting time.
For rush hours, two people, apart from the booth area should be collecting toll, for the sake of efficiency.
Many...

Exemption from payment o[censored]ser fee in case of a mechanical vehicle specially designed and constructed for use of a person suffering from some physical defect or disability.

Rc of my vehicle indicated "invalid carriage", the dc traffic has issued a car sticker stated "disable person". Road tax & excise duty had been exempted.

All the toll plaza going from delhi to punjab denied exemption fee even after showing...

This is to inform you that your toll employees behaved like a rowdy, as they allowed many vehicles without paying money i was asked about why you are not collecting money from them, and why yiy are asking from us they stared speaking in telagu rowdy which i didn't understand, i also demanded to allow me to go freely but theie behaviours make me fear at the time...

Hi,

This morning on 13 may 2019, i was on ropar to chandigarh national highway and on nhai kurali toll plaza there was a long queue and i had to wait for 11 minutes for my turn in queue. As per the rules customer is not supposed to pay for toll if customer had to wait in queue for more than 3 minutes. When i asked for toll executive to open the gate and i told him that its a rule that no one is supposed to pay if a person...

महोदय,
दिनांक ११/०५/१९ को १७ बजे मै परिवार सहित नागपूर से जामसवाली दर्शन के लिए जा रहा था। केलवद टोल नाका पर भुगतान करके जैसे ही गाड़ी आगे बढ़ाई अचानक एक अनजान व्यक्ति मेरी...

Toll bhatwada toll plaza, gujarat, nh 47.
They have made separate lane for fastag equipped vehicles, but that lane is always kept closed. Now i have to stand in other lanes which are cash+fastag, but again their fastag radars not working, finally i have to pay via cash.
This is serious issue, what is the use of fastag then?
Please penalize the toll plaza operating agency and instruct them to make fastag payment a seamless...

We are to inform you that there is no separate lane for "no cash" fastag. They are using as emergency lane instead of fastag no cash lane. On inquiring at toll plaza they told that there is fastag on every lane, so you can to any lane.
Sir, what is use of getting fastag and giving you advance payment, when we are to pass through ordinary lane.
You are requested to please check from karnal toll....

Since operational, i am facing harassment at the banskopa toll plaza due to non functional sensors causing delay and inconvenience. It has become a regular feature. Moreover, the support staff are also very rude and non cooperative. Kindly redress these grave issues at the earliest.

Regards,
Suprakash banerjee

Mail id - [protected]@gmail.com....

At sergarh toll plaza, balasore, odisha i was told that fastag is not working and i have to pay cash. So i paid the toll amount of rs. 80 by cash at 17.06 hrs against my car no od05an1630.in a hurry i could not check the vehicle no in the slip which was mentioned wrong. Later i came to know they also charged my fasttag account for rs 80 also. I have video footage proof for the same. Also i found a bye pass lane in that particular toll plaza...

Toll plaza at milk majra (Yamuna nagar), there is very poor facility of fast tag.
First there is no seprate lane for fast tag
Second fast tag is not quick and accurate.
When ever i cross from there, the man at the counter always take my vechile back for fast tag and after two tries of fast tag scanning i was able to cross the plaza. Please take care of it as it is difficult to cross this plaza....

Dear sir,

I am resident of godrej frontier sector 80 gurgaon haryana.

We use service road near rampura flyover on nh-8 for daily commute from home to office.

Every day it takes 15 min to pass through the service road.

Our cars are getting damaged and all the side gutters are very dirty, no lights, road is full of potholes.

It is impossible to drive the car and nh-8...

Sir
The service lanes on both side of rampura chowk can not be negotiated by car, without the bottom of cars getting scraped in deep pot holes all along the road for a kilometre on both sides of rampura chowk. We request urgent repairs, before monsoons

Please:
1. Ensure that repairs are carried out immediately by kherkidaula toll contractor who has successfully bid for the toll service road maintenance and nhai...

This complaint is about the flyover after khed shivapur toll plaza on nh4. Its been a year the flyover has started functioning, but the crossing under flyover towards village khopi has lot of stones and leftover materials. This has blocked the under flyover crossing more than 60% of hight. Still we have to use this way, last week there was a accident of a car who fallen from the big stone.
Please clear this path for crossing to khopi...

I am coming from madurai towards dindugul were we entry of j - oothupati before toll gate which first from madurai to dindugul road where he is fighting with one rangeover car which we are strugle more than 20 minutes and capture the camera, kindly share your email id i am forward the same and now i am going to complaint consumer court. After this complaint pls send acknowledgment of msg....