National Highways Authority of India [NHAI] Complaints & Reviews

This complaint is regarding the ongoing road construction in Goa. There are places where the warning lights for diversion of roads are placed but are dim or not visible.
Recently I’ve witnessed an accident in which a traveller smashed into the rocks because of poor visibility of the lights.
To put to rest such issues I would recommend the authorities to put additional signages and improve the visibility of warning lights

I have not travelled through paliyekkara toll talore, thrissur, but i have been debited toll as per belo message
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Dear customer, your fastag account has been debited rs. 70 for transaction for vehicle mala751cljm862979 at toll paliyekkara toll plaza on[protected]t20:31:07. Balance amount in the account is rs. 323.75.
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How could you take up this matter with concerned and resolve?

Abdul rahim
Tel: [protected]
Email: [protected]@gmail.com

Aurangabad to jalgaon national highway in maharastra construction is dangerously and carelessly executed by ruthwik construction company. They have removed total tar from highway and made them naked. Many accidents occured on road. No watering on road, so continuous dust decreasing visibility in day time. Send one team to video shoot on this root. Many casualities occured due to this careless construction company.

Gvk toll plaza jaipur kishangarh don't have different lane for fastag customers
All lanes arw fastag so all are in the same que so what is the benefit for fastag customers when we have to wait eben we have fastag... What is the mean of fastag

One more thing toll employees bypass to known vehicles from emergency lane and we oppse they have misbehave

Dear sir,

The above mentioned truck is passing every day in nallur toll plaza no. 168001 in tamil nadu, the truck no. Tn23ap 5446.
You are charging rs 262/- while passing the toll and while returning again rs 262/-, which you are supposed to charge only rs 132/-.
This has happened always in this toll to the mentioned truck and the same toll is crossed by my other trucks which charged with correct fees.
The...

Dear sir,
I m from nasik (Mh) when i will travel nasik to pimpalgaon 25km distance will nhai pimplagaon toll plaza charge 90 rs. For me. I m ok for that but in a 25km distance road 17-20 km road already in under construction & today i was waiting for 15-20min in. Que then why will paid this charge. Today when was question to toll representative she was said this is nhai toll mandatory charge for paid. Please revert me. My question. I have already submitted complaint also

Nala which was built by nhai in israna near underbridge is left incomplete halfway due to interference of some influential people which causes problems of drainage for bangara colony. Residents of colony facing adversity for drainage. Location is on panipat rohtak highway in israna near police thana. Look into the matter. Applicant are all residents of banjara colony

Respected sir/ma’am;

I’m civilianise of democracy country. I requst to you please do some serious action on karjan tollgate. I faced very bed experience their. They have lots of traffic near tollgate but they don’t clear traffic first but only give focus on collecting toll.in case if any car have emergency so what he/she do so please take serious action and make proper rule. I know if any tollgate have more than 3 minutes traffic so first they remove form their i said their this thing but they ignore me. So respected sir/mari i want action against this.

Thank you for reading

I have applied on 22.02.2019 through icici bank, retail branch, r. N. Mukherjee road, kolkata 700001, for 115 nos bonds @10, 000/-, but till date physical bonds not received by me. My email to m/s. Beetal financial and computer services (P) ltd, new delhi dated 11.03.2019 has not been responded yet. The total amount rs.11, 50, 000/- has been debited from my savings bank account on 25.02.2019 my pan aonpp3069b. Request for your immediate confirmation & physical bonds. Regards, jadu nath paul, kolkata

If you move gangtok to north sikkim before north sikkim border (1km) road nh 310a is badly broken and it is turning in sloppy max vehicle got struck and skit the situation is very bad if you move in emergency in night no body is their to help this situation is past 2 month please repair as soon as possible to avoid accident.in case of rain the situation is worst. The place is if you move from tashi view point to north sikkim after approx 7 km (Tingda) and before 1 km board of welcome to north sikkim start i am attaching map, pic and video of place

Mathur Toll Plaza was started and collection was going good in Mathavaram, manali, (chennai, tamilnadu). This highway was very dangerous because lot of accidents happened. Am also a victim. From Madavaram roundana to sathiyamoorthy Nagar street lights are used to showcase it never works. Am traveling daily. It's very hard to travel on night time so kindly take some action. Road maintenance also not good more than that street light condition.

Dear friend,

It is been over three months that fast tag lane from both sides at badarpur toll plaza is not working.

I have raised the issue with people there many time but of no use. Rather workers at toll plaza misbehaves with commuters.

Even after having the fast tag we are being pushed to go through normal lanes and wait in cue. Most of the times they keep only one lane operational which in turn increased the waiting time.

It this technological era when our prime minister is promoting technology to ease off operations, nhai is not able to find solution to operate fast tag lanes.

There is no use of calling it fast tag if nhai can not provide the related services.

I hope you will understand the gravity of situation and try to resolve the issue asap.

We wish to draw your attention to the tragic conditions of roads in our area. It has been ages since they were repaired. Hardly any mortar or charcoal is left over them. There are large pits and holes all over making the ride bumpy and adventurous.
Many of these pits are a foot or more deep. Some patches that are low get drain water filled in them making them more murky and slippery. It adds to the filth and abject living conditions.
We humbly request you to take up the matter in your hands and use your resources/funds to improve such conditions of our roads. It shall be our pleasure to provide a detailed update on the issue.

Thanks & regards,
Ca subhash ajmera,
Chartered accountants,
1st floor, opp. Ncc office,
Alsi plot,
Akola - 444001
Cell no: [protected]
[protected]

Sir my name is karthigueyan retired form army i am living in lawspet my nearest toll gate moratandi is toll only 3 or 4 km from our area when i enter the toll every time the toll staff is behaving in local and unpleasant way they or not giving any respect to ex serviceman so pl take action (I already gave complaint regarding this problem but no response was given)

Sbi fast tag has stopped recharge of tags for kyc. All the documents were deposited while issuing fast tag but they have blocked top up and also charging fees 150 rs for kyc again. Also the site shows limited kyc and full kyc with same documents.
Is it digital india. Also the site has no mail address for grievances and information. The site is also not updated. Rebate of 2017-18 is showing were as
2019 has stared....

Dear sir,

Whomsoever it concern..

Sub: complaint against lane assistant for using abusing words

Ref: my toll receipt no:[protected]
Toll plaza name: pallikonda toll plaza.

With reference to above, my driver accidentally said to bill for return journey. Within a second he asked to change it for single journey. But that lane assistant didn't hear it and make the bill for return...

I was on the kurnool-hyderabad highway on the pullur toll plaza. I travelled on[protected] and the toll amount was deduced from by fast tag. On the return journey, i was notified on the toll that my fast tag was blacklisted and i was harassed by the ty car poll gate officials into paying double the toll amount for the purpose of letting my car pass. The staff was extremely vulgar and there certainly was an abuse of power.
They didn't even provide me with proper reasons as to why the fast tag was blacklisted but demanded double the amount unreasonably. This situation has put me under grave distress and i would like for you to tell me the exact reason why my fast tag was blacklisted and whether demanding double the amount is reasonable.
Vehicle no. Ts07gc4705.
I would also like to report mr. Ramesh laxman who is the head of that toll for behaving in an utter disgraceful manner including the use of vulgar language and unprofessional conduct. He was incapable of performing his official duties and if appropriate action is not taken against that particular personnel i will be forced to take legal action against the personnel as well as the related authorities.

There is dire need of separate fastag lane at the ghaziabad exit of the eastern peripheral expressway.

The staff there is so unskilled and untrained that they take so much time in manual processing that the entire pupose o[censored]sing the expressway - i. E. Saving time is lost.

Even with such less traffic on expressway there is always a queue of 10-15 vehicles waiting at the toll booth of the exit and even with the vehicles having fastag need to wait for 10 - 15 mins.

So, please arrange for a separate lane for fastag users and make sure there is some penalty on the vehicles entering that lane without fastag installed.

Dear sir/madam at nh 275 ie bengaluru bantwala via mysuru near bidadi railway station towards mysuru there is a hump and a u turn but the authorities have just made a hump but didn't put a white paint on it or not even a reflectors, advance sign boards indicating humps and uturn or dim and dip signals nothing provided as this is a nh and a busy highway there are thousands of vehicles passing daily and i personally witnessed lot of near miss accidents in the spot and some major accidents also so please provide necessary safety things and help passengers travel safely thank you

The one way toll on the mumbai pune expressway is ₹230/-, however when a car passes both tollways on the expressway an amount of ₹138/- is deducted. That means the total toll paid by a vehicle using fastag on the mumbai pune is ₹276/-

This is unfair charges to the fastag user and must be corrected and the excess amount charged to my account must be reversed.

Further this practice needs to be stopped and the user should be charged based on the point of entry and point of exit.