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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3080
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+91 11 2507 4200
758
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 345

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Address:Village-Badalkhedi, post-bhatkhedi, dist-Rajgarh, Rajgarh, Madhya Pradesh, 465683

My village is located at nh-52 (Under construction). They are saying your village is not the part of our route which is hardly 300 meter from the nh52. If they don't make, we have to travel more than 2 km to cross the road everytime. We will face lot of difficulties in near future. Please take appropriate action and try to resolve our problem. It would be grate for us.

Thanks
Ashish...
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M
Mihir Kumar Swain
from Mumbai, Maharashtra
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toll plaza amount deducted from fastag and cash

Address:Gamjal Village Toll plaza, NH -7

Hi team,

I would like to raise an complaint that toll amount rs. 45.00 has been deducted from my fastag account and also taken cash for same trip at gamjal toll plaza situated at nh-7 on 10th march, 2019 @ 01:18 pm.

I would like to request you to refund the toll amount to my fastag account.

Thanks,
Mihir...
+2 photos
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First a big congratulations and thanks to the honourable minister, ministry of road transport and highways mr. Nitin gatkari for the excellent road network in the country. However the frequent lane jumping and wrong lane driving are causing serious and fatal accidents in the national highways. The issues are
1. Not enough sign boards to indicate about the different lanes
2. The right extreme lane is to be named as the overtaking...
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S
Srinivaskalyani
from Guntur, Andhra Pradesh
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cheating

Address:H-3no-5-1-341,krishna Nagar, 505215

Sir,
Iam srinivas from telangana police.
Iam 75000/-rs cheated by govind madavakam (Asst, engineer) he is working in highway roads authority of india. Idon't his address and id card or aadhar card.
Sir pls find out his biodata his phone no s[protected], [protected]
His vehicle no-ap31dd 3583.
Sir my contact no-[protected]....
+3 photos
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H
hadik
from Vadodara, Gujarat
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talaja to bhavnagar road

Address:Talaja, Bhavnagar, Gujarat, 364140

Respected sir,
I like to inform you that talaja to bhavnagar high way road is in very bad condition. Near mamlatdar office talaja road is in very bad condition and its damge our private vehical. More over there is road in bad condition near bapada and dhardi village which is situated on talaja to bhavnagar high way. Daily many private and personal vehical are use this road. On road there are many khada on road....
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S
sweetpia.86
from Mumbai, Maharashtra
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unauthorized toll collected

Address:401209

Dear sir,
I would like to raise a compliant for unauthorized toll collected at dahisar check naka. Major toll plaza has been closed in mumbai but dahisar toll plaza is still collecting money from all either local resident or not. It's an open loot happening and no one is taking any action against it. Kindly take a serious action against the same at the earliest.

Hoping for quick action...
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R
Rambarieprakash
from Gurgaon, Haryana
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huge potholes, damaged road mukarba chowk to panipat

Address:sultan puri, New Delhi, Delhi, 110086

This is with regards to the condition of MUKARBA CHOWK TO PANIPAT RAOD. There are almost 9-10 spots of the highway is badly damaged. There are huge potholes, as the road is completely damaged and emergency repair is required. These potholes are so big which is causing the movement of small vehicles resulting into daily accidents, multiple maintenance costs to vehicles, higher fuel costs & additional time with lots of frustration; ultimately...
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J
Jawahar Chettiar
from Coimbatore, Tamil Nadu
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pampampallam toll plaza-additionally deducted toll - refund

Address:Palakkad, Kerala, 678624

Sir vehicle number kl09ah5257 was registered under monthly passby paying rs255/month. I have been told by the toll authorities to change to fastag so that need not to come to office for renewal and it will automatic. Since i have paid 255 cash for feb 2019, while changing to fastag it was activated by the toll authorities as monthly pass. But while crossing the toll in march again regular toll charges was dedcuted (Rs 120.00) causing much...
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M
maddirala praveen
from Bengaluru, Karnataka
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keesara toll plaza on nh 65 always operating 2 gates instead of 3

Address:praveen cardiac centre, 520010

Kesara toll plaza is located in between vijawada-hyderabad on nh 65. It is having one fast tag lane and 3 general lanes. But most of the times of the 3 general lanes it will operate 2 lanes only so that there will be always long queue. I request you to please look into this matter and do the needful. They will always put some barricades on one of the lanes so that generally there will be long waiting period on other 2 lanes....
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T
Tarani Kumar
from Shillong, Meghalaya
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luharli toll plaza

Address:A45 , SIKANDRABAD, Bulandshahr, Uttar Pradesh, 203205

Luharli toll plaza in sikandrabad, distt. Bulandshahr, u. P. Is a big menace.

There is always u will find long ques in both the sides.
It takes 10-20 minutes to pass the plaza.

Pl. Take up the matter with the contractor.

Also the toll charges are very high.

The system of toll charges of peripheral highways is very reasonable. Such system should be implemented on all toll...
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A
Amol Suresh Kulkarni
from Mumbai, Maharashtra
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fastag lanes at khed shivapur

Address:Vidnyan Nagar, Pune, Maharashtra, 411021

I travelled from pune via the khedshivapur toll on 9'th march 2019 and back to pune via the same toll on 10'th march and my expirience with the toll booth was extremely poor. Most lanes are fasttag lanes but all vehicles are going through these fasttag lanes. The lanes thus become very slow and congested. The toolbooth supervisor was arrogant and did not want to listen to any complaints made me. Why is every one allowed to fastag lanes?...
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M
Manish Badani
from Chennai, Tamil Nadu
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excess/faulty toll collection

Address:560093

On march 9th, i travelled to kempegowda internation airport and passed through toll plaza at sadahalli. For the onward journey there was a deduction of rs. 85 (One way charge) and on return there was a deduction of rs. 45 (Since the total toll for 2-way is rs. 130). However, then there was an additional deduction of rs. 85 from fastag.

This toll booth always has a surprise for me and i ended up paying rs. 215/- for a 2-way...
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Address:Tumkur, Karnataka

The chokkenahalli kyatasandra toll booth takes long time to collect the toll charges. This booth is located where there is more traffic. It takes minimum of 15 to 20 mins to cross the toll plaza. Please inform the employees to do the process fast or else remove one of the booths as we have two toll booths between tumkur and bangalore. It takes a very long time to cross the toll plaza at all the times. And we have not faced this problem in...
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P
prasanthbethu
from Renigunta, Andhra Pradesh
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different charges on the same round trip

Respected sir/mam,
At keesara toll plaza on 08/march/2019 @ 14:19:4, i have paid toll with trxn no:00378 at booth: w01/64042 and my vehicle reg no: ap07th6797 (Isuzu s-cab). They have charged my rs.55 and after 14 hours i returned on 09/march/2019 @ 04:36:01with trxn no:00465 at booth: e02/64021 but this time they have charged me with rs. 95 and the way your staff person responded when i asked for this differences in charge was terrible....
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M
manish2359
from Ambala, Haryana
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nh8 - pathetic condition of road

Nh8 road condition from jaipur to gurgaon is pathetic. There are more than 100 potholes on that road. 3 flyover don't have roads. I don't understand why we have to pay 300 rs toll if govt can't provide us road. If any accident happen on that road only nhai should be responsible for that.
I already paid more than 20000 in repair due to bad road conditions.
Interesting part is road from ggn to jaipur is somewhat ok but road from...
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L
lakshya agarwal
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loss of greenery

Address:B-6 /F-4, Ramprastha colony, P. O. Chander Nagar, Ghaziabad, Uttar Pradesh, 201011

Today while passing through the delhi meerut express way from ito to ghaziabad.
I observed that the vertical garden installed on the yamuna bridge has either died or have been stolen.

Also the center lanes dedicated for four wheelers have two wheelers driving on and that too at very high speed.

Wish to see that the plantation shall be revived and will be taken care off....
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N
NanbaKarthic
from Vijayawada, Andhra Pradesh
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toll plaza amount deducted from fastag and cash

Address:621215

Hi,

They have deducted two time payment i have attached receipt and placed below fastag detuction message. Please check and do the needful.

Dear customer, your sbi fastag account ending with 319e0 vehicle number: ma3evb11s01865170 has been debited rs.25 for toll charges at thiruparaithurai plaza on 08-mar-2019 12:32:57 am available balance is rs.326.25

Regards

Karthikeyan
93606...
+1 photos
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K
ka32p785
from Mangalore, Karnataka
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twice collection of toll charges, collected at patas

Sir,
Toll at patas plaza, puna solapur express pvt ltd, on 4th march 19 ac no [protected] has been debited by fast tag rs 70/- at 8.30.52 am on 4th march 2019 and collected cash rs 70/- at windo, attached video clip and phopt copy of cash collected, misbehavior of the toll collectors, can be ascertained, request refund and toll operator should be penalised and be booked for negligence and extraction of money....
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+1 videos
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Address:Hyderabad, Andhra Pradesh, 500035

In the national highway from hyderabad to bangalore road

L&t idpl toll plaza

Shakhapur, telangana

Not giving exception to crpf employees even though they are producing the govt id cards and apart from that they misbehaving and getting into argument by gathering altogether even though crpf employee with family

For reference i am attaching the person photo who is behaving with govt...
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B
bhupesh samad
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road conditions

Nh 32, purulia - chandil road is in very pathetic
Condition, condition of this highway from balrampur crossing to chandil is pathetic it takes almost 1 hours to cover a distance of 10 km. I would request the government to take this into consideration and provide some relief to millions of commuters. Lots of accident facing everyday. This road connect two states jharkhand and west bengal.

Regards
Bhupesh chandra...
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