National Highways Authority of India [NHAI] Complaints & Reviews

We r pay toll for safe journey through the nice road but yesterday i was traveled delhi to jaipur and i was pay 420 rs. Of toll tax but jaipur highway is the worst road from jaipur to delhi. The pvt. Toll company hoe to collect t. T. However they don't provided us the safe and sound highways. I don't saw a ambulance not a crane. They looted us and the govt. Do nothing about it....

Today (08/april/2019) i was travelling from palakkad to eranakulam. At palliekkara toll plaza, there was huge queue of vehicles. Then they opened the gate and let all vehicles to go without paying toll fee. When i passed toll plaza they took cash from my daerah without any information. No other vehicles payed amount and i was not in a daerah lane. Everytime, they are looting amount like this. I already raised a complaint last week against...

I had a fasttag from equitas and it was working good till last year, due to usage inconvenience i cancelled the equitas tag and applied for a fasttag from paytm, since then the problem started the new tag always states "suspended" in all the fast tag lanes, when i checked with paytm they replied everything is good from there side and i need to check with nhai for more information. My vechicle number is ka51mk822...

Hello sir,
I stay in omr chennai where in i need to cross the toll daily to reach my office. I had a pass earlier for my owned car. Now i bought a car on lease basis from my company and the rc book is in the name of my organisation. Giving the reason that rc should be in my name i am denied the pass and need to pay 57 rupees daily to go to office which i find illogical. This toll is there from past 10 years in the city limit and not...

Today at talapady toll plaza twice deducted while returning on car. Morning while passing rs. 40 and returning rs. 20 and again rs. 40 deducted
Dear customer, your fastag account has been debited rs. 40 for transaction for vehicle at toll talapady toll plaza on[protected]t06:13:25. Balance amount in the account is rs. 284.
Dear customer, your fastag account has been debited rs. 20 for transaction for vehicle at toll talapady...

I travelled on 7-4-2019 at talapady toll plaza by my own car at morning and returned evening (Within 24hrs) itself by the toll while returning toll deducted twice i. E. Rs. 40+20+40=total rs.100, instead of rs. 40+20, this toll doing like this frequently, but earlier proof not having due to friends car travelled. Also they changing the timings on hand held scanning machine as per my observation. Please take action...

I have been illegally taxed ₹ 10 at this toll which has been closed for other vehicle than transport in name of ministry of road & highway kharun toll plaza. I am addaing a copy of the same with this complaint. Does any ministry with this name exist as i know it’s national highway authority of india. This is done right under the nose of cg govt.
I know nothing will be done but i still have a little hope as thousand of people like...

Dear sir,
Sawaleshwar toll plaza one way toll fast tag debit and cash received/debit toll plaza plz return refund amount
Date and time : 07.04.2019. 10:05:57
Plaza 2
Vehicle no. Mh13ax1206
Operator name :nagesh c3739
Singal type...

Dear sir, nh 9 toll road is not looking like toll road. There are many patches from sampla to rohtak (Specially complaining kheri by pass)

Near toll plaza, rohad (Nh9) no proper passage given for two wheeler on both side of toll plaza. One side to delhi road is not clear for a two wheeler, where as to rohtak, no road available. Only footpath for use arranged for two wheeler....

Vehicle gj01dt7653 with icici fastag few days ago the ft automatically blacklised now when i am trying to gt new fastag from pos they are saying that your fastag is already running with hdfc bank whenever i show them my vehicle and also talked with hdfc custmer care but they are not ready to hear anything had more then 70 ft from icici bank

Sapanraj sen
[protected]...

Arrogant employees fasttag automatic lane is closed for both the sides when i asked why they said that we received orders to close this lane. I met mr. Satyendra singn emp. Id 00330
Soma isolex pvt. Ltd. Surat hajira toll pvt. Ltd. The employees and manager didnt gave any clearification regarding that and they arrogantly talked with us. Myno [protected]...

Toll operator was not informed that the payment is already deducted via fast tag, & again collected cash and given receipt of 100 rupees, after 5 minutes of crossing the toll i got the massage that 100 rupees has been deducted from fast tag account.

This is simply 420 activity going on nhai toll plazas.

Please look into this & help to refund extra payment, i can submit both cash receipt & paytm fast tag statement....

In nh 8 highway totally road damage with in bawal chowk to delhi direction towards. Around 15 km. No one take care of this road damage. Kindly please take care of this complain & hope it will maintain with in week. This road have been damage from last one month. As a normal mal we facing so many problem during public transport. Kindly acknowledge this complain....

Toll plaza, mr rajesh, working in plaza for 9 years, near kurnool forcibly collected toll, stating armed forces person should be with the vehicle. Toll exemption certificate given. Vehicle no. Ka 05 ac 3713 driver is riyaz ul haq. Gp capt k ravinder from hyd-bengaluru. Is it right? Plz clarify and take action. My email is [protected]@gmail.com. Thank you...

I am Fastag user and am facing no issue with most of the toll's but Kherki Daula wherein Fastag is never scanned & the employess of the toll plaza get into arguments & create ruckoos frequently. There is no mechanism to put a complaint. Even when we show them a physical print out of payment receipt of monthly pass still they argue. The fastag has been approved by Paytm as active yet there is issue with scanning at Kherki Daula, please provide...

Hi sir,

Kindly fix the street light near anavatti (Shikaripura to athani highway) highway towards
It is not working from past 2 years and now it is getting worst as it is turning to be a place where local guys, people suffering daily accidents.
I have witnessed one incidence today itself, where 5 peoples are injured via accident as we objected all ran away but please take this issue seriously, fix street lights...

The toll gate was poorly maintained by the team, toll gate collecting ₹80 for single but they don't even make the road visible clearly, there is no difference between speed breaker and road.. Even we had a traumatic situation while applying brakes near toll booth we have informed booth about the issue but they have said we are also informing the same problem to the head but still no response from them, this made us felt poor experience....

Dear sir/ma’am,

This is just to highlight the incorrect practice which is going on at bhagan toll plaza, haryana on delhi-chandigarh highway.

I was travelling through bhagan toll plaza on 10th march’19 in my vehicle hr 51 bs 2726.
Though my vehicle has fastag, there was no boards/indicating suggesting the presence of fastag system to deduct toll. Unaware, i proceeded to the manual toll plaza and paid...

Dear sir,

I write to you on account of a near accident at national highway 44 between doraha and manji sahib.

An under construction hindustan petroleum petrol pump on the left is coming up on the left while going from doraha to khanna. While i was crossing the pump, a truck backed out of the petrol pump directly on to the main highway causing me to brake hard and i just about missed hitting the truck with cars...

The nh44 is one of the best travelled roads and has very good maintainance. The regular traffic on this road is also pretty high. But the first toll plaza (Hyderabad to bangalore) raikal toll plaza has no exclusive fastag lane. When the government is trying to improve and promote fastag how come this particular toll plaza doesn’t have a dedicated lane. The fastag customers have to wait in the same line in which the cash transactions happen....