National Highways Authority of India [NHAI] Complaints & Reviews

Respected sir/mam,

Today i was crossing from ladhowal toll tax at that time one of zeep driver entered in fast tag line gaurd’s stopped him and use abuse language with him then they said him to back his zeep immediately without checking is any body behind him, my car hit by zeep, when i came out of car and said to gaurd’s check behind, they used abuse language with me also without any reason,
My car damaged due...

Ashoka toll plaza sakoli, maharashtra 441802, they delayed more than 5 minutes 30 seconds even though another lane was less crowded they don't allow us there which disrespect the rule which was "the news refers to a rti reply from the national highways authority of india (Nhai) which says if a vehicle is delayed for more than 3 minutes at a toll plaza, then one needn't pay the toll tax". The amount taken rupees 70. We requested them about...

We have all the necessary document and permission to open petrol pump, outlet is ready to open but nhai officers from bhopal not giving final permission. Its been 2 months we are following them but no results. Please resolve our problem.

I am talking about madhya pradesh authority. Our retail ro situated at sagar on nh.

Please contact us on [protected] for further details...

The toilets at toll naka near virar on western express highway are highly unhygienic. The stairs are broken leading to people falling down and hurting themselves. They are not maintained as per the hygiene standards. Also, the toilets are provided only on one side which makes it difficult for people on the opposite side to access it.
Request you to kindly look into this at the earliest...

Mera fasttag kharab ho gya tha toll plaza wala ne bola ki toll free no. Pe bat kriye wo apko new fasttag bhejnge. Jab maine online se new fast tag lgwa liya to toll plaza wala se monthly recharge krwane gya. To vo kehte is pe recharge nhi hoga isko utara or hmse new fast tag lgwao. Toll plaza wale bina bat ke hmara time or paise done khrab kr rhe hae. Kindly resolve these issue. So each & every people can take benefits of fasttag....

Dear sir/madam, yesterday i happened to drive on national highway no.709a during my vist to meerut from ludhiana. I had traveled on it assuming it to be good motorable road since it is a national highway. It was one of the worst experience. Most of the 45 km road is non existent. There are deep gorges on the so called road. My maruti swift car must be crying and abusing me for driving on such road. I propose that nhai should put barricade...

As there are some fasttag are closed. They are not managing to close that line. So some vehicles goes in that line. And have to reverse their vehicles. And in that case some large vehicles have to reverse. And mismanagement done. Because of that today our car is being damaged. And fortunately my father is saved from life threatening condition. Who is responsible for that if it goes severe???...

We commuting daily from baroda to bharuch for service at bharuch. Since many time nhai working at this route at 48 no nhai.

We are right now facing discomfort at jambuva bridge at karjan to vadodara 48 no. National highway bridge leveling not upto mark. While driving fast at bridge facing high jerk and chances of accident also rise. So please your team request to complete it soon....

Nhai kumbalam toll is making people wait unnecessarily despite more than 15+ vehicles queueing up. This is creating lot of chaos n waiting. Moreover there is no system for giving 12 hour toll ticket. They just sent giving the same response that only single journey n two way journey is available. No use of complaints or asking others. We travel for multiple times waiting in queues for nearly wasting valuable time when law does not require...

Hello sir i travel in april and i paid on toll tax as well as tastag also changed me same time. My fastag is axis bank and i have registered complain but they don't respond me. It's tolltay wrong i had car and 60inr charged me on toll tax and 65 charged me on tastag for same journey it's totally wrong help me. I want to go consumer form now. [protected] is my contact number if i didn't get refund then i will take action bcz it happens with...

Dasna toll plaza charged rs 55 for highway nh 9 which is under construction while my destination is apart only 2 km from toll plaza inmantec college for bitsat examination. No link road available for destination. The contractor has also provided bouncers with weapon and the staff misbehaves regular with everyone crossing the toll. No sense of taking toll without completing the project. This is a wrong practice to charge a very high price...

I was going on NH-9 from Delhi to Hisar, having fastag on my car DL3CBZ7317, toll plaza at 52+460 (rohad/sampla), barrier didn't automatically, when I told about the fastag, guy told, it is not sensing, so I had to pay cash, so I paid it, got receipt (ticket no. J94012747, booth no. L4, 60195 at 7:54AM, while on the way I got sms 'Rs60/- paid at rohd toll plaza for DL3CBZ7317 at 7:52:05 with toll txn id 573769. kindly be looked into and remit...

Yesterday night on nh48 khed shivapur toll plaza pune, there was the traffic of near about 4 km. As per the new rules, if traffic gets stuck more than 3 mins, the toll is exempted and toll booth should be open. It was taking 22mins to pass the toll. Even after such a huge traffic jam toll was not exempted nor they stopped taking the toll. The barriers were still blocking the traffic....

Namaste iam using fastag to pay toll fee.
The problem am having is, if i return same day i endup paying two single journeys using fastag. If i pay for two side that is to and fro journey i pay less (Fee is lass than two single journeys)

Eg. Toll fee in devanahalli tollbooth is
Rs 85 for single journey and rs125 for return journey if i use fast tag for return journey i endup paying rs 170.
Can you find...

This is in regard to nh-44 (Kunjwani-nagrota). The respective highway has almost been completed but still two stretches are incomplete one near sainik colony and other just before sidhra. It has been so many years but looks like nhai has forgotten these two parts because of which it creates nuisance and has led to many number of accidents leading to damage to vehicles and in some cases to the person also at the former one as it's very busy...

Its a big shame to NHAI.

In recent times many peoples met with an accent and died due to the NHAI negligence to fail maintaining proper danger board signs at Vizag 6 lines National Highway works.

If NHAI not sleep mode they will figure out issue, whether if this a contract work NHAI need to take action on the contractors and punish them.

If NHAI also not taking any action its the mistake of the...

Sir,

Why minor and blinds travelling in highway on individual family owned car not exempted for toll charges. Unfair and clear discrimination of disabled. Earlier it was allowed now the harrassment metted is high and NHAI should take corrective measures. At least for people carrying govt disabled certificate.

Why minor and blinds travelling in highway on individual family owned car not exempted for toll charges....

I stay in paranur, today 18 may i have used paranur toll plaza to visit chengalpet. Usually local pass is rs 30, but they charged my fasttag with 60 rupees. The same happed on 2nd may too. When i ask the guy in ticketing no reply.. Why i have been charged extra for local commute...
During my return i explained everything to the manager there then i have been charged 30 for return. But no answer for the excess fee received and also...

Dear sir,
The stretch on nh4 from pune to satara is very busy throughout the year. However for reasons unknown work on 4 flyovers in this stretch in dragging on for almost 5 years now. Add to this the major hurdle one faces at the toll plazas-khedshivapur and anewadi. More pronounced is the congestion at khedshivapur toll due to the long unfinished flyover. The distance of just 110kms takes 3 hours which is absolute waste of fuel...

The congestion in omr is more due to the large number of it companies ans apartments. More and more people are using the road everyday to go to their offices. Having two tolls there is very cumbersome for the everyday commuters. It's not a highway anymore per se, it has become a residential and it corridor.

Please remove the tolls from omr to provide better and fast commute time and experience for the people....