National Highways Authority of India [NHAI] Complaints & Reviews

This complaint is regarding Gadpuri Toll plaza which is in between Fridabad, HR and Palwal, HR.

It is being agreed that we will be issued a monthly pass of 200/- rupees, which got issued one time -

However it's monthly recharging process is extremely painful - as it seems till plaza doesn't have enough interest in renewing it so same passengers can be charged 165 rs for one day round trip.

1. No monthly auto renewal process 2. No online process for renewing monthly pass. 3. No notification for renewal of pass. 4. Single window with long awaited queue for recharge. 5. It doesn't accept digital money, as demands the payment in cash. 6. Last but not least - extremely limited timing for renewing monthly pass instead providing 24*7.

I crossed toll at 07 am in morning hours and window was not opened; in evening I returned from work around 10 pm and again renewing the monthly pass was again denied because of non operational hours period

I usually have this morning and evening timing and seriously being forced to pay 165/- for each round trip

Would request to advise on this issue and also how my money can be a refunded

On dated 06/09/2022 at about 17hr15min while passing by my car no OD33A 5392 through Godipada tool plaza on NH-16 the fellow gateman unnecessary & intentionally blocked 2 passages from 4 passages provided on LHS side by which it created road congestion. when ever there is provision for smooth passage of vehicle & we are entitled for hassle free movement by forceful obstructing traffic on such passage without suitable or urgency to do so created me to wait too much time to pass the gate. although I have with repeated request, the unauthorized person deployed there by the vendor is act with dare consequence did not allowed to pass in 3rd lane claiming of inadequate manpower at that lane meant to pass.
for such reason I have lost my pre assignments & made huge financial loss with mental stress because of such manmade & an intentional congestion of traffic.

Dayanand Sagar College students are risking their lives every day while crossing the Kanakpura road. There is no divider, no crossing points, no speed brakers, no footpath for students to avoid fast moving traffic. So many accidents have happened in past many years. Even though college and Art of Living have approached the local and high level authorities but till date nothing concrete has been done. Project director has visited the spots but have not taken any required action so far.

Date of Incident- 19/06/2022
Toll plaza - Mandal on NH53
Ticket number- [protected]
Vehicle number - MH18AY1134
Fees collected - Rs 320 (double the toll)

We were travelling back from Vadodara to Dhule on the given date. Their was a long line at toll and the waiting time was almost 25 minutes till we reached the booth. There are two members from our family who are in the defence sector. As the toll is exempted for defence services, we were still charged. The toll person charged us double for no reason. The toll was Rs.160 but he charged us Rs.320. Even after providing him the document that defence services are exempted from the toll, he still charged us and 30 mins were wasted at the toll.
This is totally unfair. Even after showing the proof, the toll person did not let us pass the toll without paying.

I would request for a refund of Rs.320/-

I was traveling from Ausa to Tuljapur NH 361 highway where this Ashiv Toll is present
The regular fasttag charge is 70/- but on 5th Sept 2022 my fasttag balance was deducted by 95/- on the same toll plaza.
Vehicle no is MH24AW7006
Rushikesh Joshi

As per the current rule all tolls should be through fast tag. But in here they don't have Fast Tag scanner and they are forcefully collecting money. (No receipts or records)

Dear Sir / Madam,
Greetings!
As per the Maharashtra Government Guidelines, I was carrying the Toll Free Pass (on the occasion of Ganesh Festival), the NHAI has charged toll as per following details
Date: 30th Aug 2022
Vehicle Number: MH12QT9343
Chassis Number: MAKGK78FGJ200169

Toll Amount: INR 75/- at Anewadi Toll Plaza
Toll Amount: INR 95/- at Tasawade Toll Plaza

Kindly reverse the amount paid as soon as possible.

Thanks and regards,
Paresh Teredesai
Mob: [protected]

Respected Sir / Madam

It is Brought to your attention that the toll plazas under NHAI are deducting double money from the buses of Faridkot depot through Fastag every day by day and causing a lot of loss to PRTC .So you are requested to Refund the Double deductions immediately and Strictly instructions should be given to the tolls in advance that no doublr deductions should be made again

Dear police Department

Greetings of the day
Hi sir this is veera babu paluri. From Pasarlapudi badava.yesterday night on[protected] an unknown person dashed a electric poll near my house (8-161) and he escaped.That electric poll fall on my house.iam raising a complaint against him please find that person and solve the problem.

Recently government extended a road near my house (8-161) but they didn't replace the electric poll. it is too nearer to the road.
Regards
Veera Babu
Addres: Pasarlapudi badava, Maim road, Mamidikuduru Mandal, Dr. B R Ambadkar Konaseema Dist, Andhra Pradesh, 533247

Sir,

Highway 66 Kerala road side foot path land aroor church to aroor temple all the area manhandle by retail unauthorised shops with our permission. Pedestrians no way and parking not possible this leads to more accidents this area kindly do immediately remove all unauthorised shops and sellers .

Condition of national highway NH -48 is worst even regularly paying toll at plaza. Between Manser to Bawal it is badly broken, also service road in badly wrost condition. Due to bad condition of road their is always traffic jam on it . Some of the worst pathhole you come across and leads to many accidents on regular basis.
So it is requested to NHAI department, pls look in this matter and resolve this issue as soon as possible

Today at 12:40 am i passed through kalajhar NH 7 tollplaza. . Firstly its was not working properly. I standed for about 10 min in one lane because there fasttag reader was not working and then they asked me to shift to other lane and when i shifted. To another one then also there fastag reader take about 4 5 min and after waiting for so long n discomfort they are misbehaving with me abusing and treating very badly

They are charging extra amount in no fastag lane and if we are telling them its wrong so they are miss behaving with us and although they were drunk in their duty hours is this the way to treat all the traveler's. I request you to guid them properly and teach them some manners beacuse it's a shame for us if any tourist will face this kind of problem.
I request you to go through this problem

My vehicle registration no is OD17W2851.

DIST. BARGARH
ATILL TOLL TAX COLLECTES IN BARGARH TOLL GATE

Condition of national highway NH -27 if worst even regularly paying toll at plaza. Company is not at all maintaining the road. Feels like some state highway are better then this NH 27. One the worst pathhole you come across and leads to many accidents on regular basis.

Dear sir.
Nh 12 bhopal se jabalpur ke marg pr jitne bhi toll tax lage h unme jabaran truck walo se avedh vasuli ki ja rahi h. Fasttag se toll ktne k bad hr gadi ko kante pr chadaya jata h or agar 200 se 500 kg bhi wajan jyada hota h to unse bhi overloading k name pr avedh vasuli ki ja rahi h . Or with receipt 2000 se 3300 tk ki demand ki jati h and without receipt k 1000rs tk ki vasuli ki ja rahi h or agar. Underload h to bhi jabran 8 se 10 log hr toll pr lathi dande le kr sarab pi kr apsabd kahte h and jabaran overloading bata kr pese vasulte h jisse kai truck wale pareshan hote h . Local gadiyo ko kuch nhi kaha jata h. Lekin jo bahar jile ki ya other state ki gadiya hoti h unse galat vyavhar kiya jata h. Jabki fastag me hi ek bar me kai jyada pesa toll k name pr le liya jata h to 200 se 300 kg agar gadi me mal jyada ho ya barish ki wajah se wajan bad jata h to is prakar ki avedh vasuli kyu ki ja rahi h. Yah same complaint cm helpline me bhi ki ja rahi h . Kyuki truck and logistics se hi sari chijo avm aarthik arthvyavstha me bahut jyada yogdan h agar is prakar ki illegal chije band nhi hui to iska vyapak asar dekhne ko mil sakta h . Kyuki truch wale agar gadiya band kr denge to govt ko toll tax walo ko kahi se bhi revenue nhi praprt hoga so please cooperate kiya jaye avam avedh vasuli band krwayi jaye tatha driver bhi insan h din rat mehnat krte h to thoda sa izzat se pesh aya jaye. Kyuki mp me hi sbse jyada pareshan h truck driver or malik

आदरणीय महोदय,
चरणस्पर्श ! आपको सादर अवगत करना चाहता हूं की राज्य उत्तर प्रदेश के जनपद कन्नौज की तहसील छिबरामऊ के ग्राम विशुनपुर-हसिलपुर में अनाधिकृत तरीके से भूमि का अधिग्रहण राष्ट्रीय राजमार्ग के अधिकारीयों द्वारा आपने निजी स्वार्थ एवम कुछ व्यापारीयों को फायदा पहुंचाने के उद्देश्य से भू-खण्ड का अधिग्रहण किया गया है जिसको रोकना ही न्यायसंगत होगा। महोदय आपका ध्यान निम्न बिंदुओं पर केंद्रित करना चाहता हूं –
1. यह है की जनपद कन्नौज में राष्ट्रीय राजमार्ग 289.00KM से 356.00KM तक के निर्माण के लिए 3 बार राजपत्र जारी किया गया है प्रथम राजपत्र 3A का प्रकाशन दिनांक 10/09/2017 को (4/6 लेन निर्माण हेतु) किया गया था जिसका बाद में 3D प्रकाशन हिंदुस्तान समाचार पत्र में दिनांक 01/04/2018 में (4/6 लेन का) किया गया था। इसके उपरांत नवीनतम अधिसूचना धारा 3A का प्रकाशन हिंदुस्तान समाचार पत्र में दिनांक 20/8/2020 को राष्ट्रीय राजमार्ग (सड़क चौड़ीकरण/4 लेन) में किया गया एवम संशोधित 3D का पुनः प्रकाशन राष्ट्रीय राजमार्ग (सड़क चौड़ीकरण/4 लेन निर्माण हेतु) दिनांक 06/01/2021 में किया गया था जोकि हिंदुस्तान समाचार पत्र में प्रकाशित किया गया था।

2. यह है की नवीनतम अधिसूचना की धारा 3 D दिनांक 06/01/2021 के अनुसार जनपद कन्नौज में 4 लेन तक के निर्माण हेतु भूमि अधिग्रहण किया जाना है तथा इस अधिसूचना के अनुसार संपूर्ण राजस्व ग्राम विशुनपुर--हासिलपुर को अधिग्रहण मुक्त कर दिया गया है। राष्ट्रीय राजमार्ग (सड़क चौड़ीकरण/4 लेन) के निर्माण का कार्य 3D अधिसूचना दिनांक 06/01/2021 के तहत ग्राम विशुनपुर–हसिलपुर में पूर्ण हो चुका है, एवम (सड़क चौड़ीकरण/4 ) के निर्माण कार्य में 3D अधिसूचना के तहत किसी भी भू-स्वामी की भूमि का किसी भी प्रकार से अधिग्रहण नहीं किया गया है।

3. यह है की जनपद कन्नौज की तहसील छिबरामऊ के ग्राम विशुनपुर-हासिलपुर में ही परियोजना से हटकर भूमि का अधिग्रहण आपने निजी स्वार्थ एवम कुछ व्यापारियों को फायदा पहुंचाने की नियत से ग्राम विशुनपुर-हसिलपुर में प्रथम 3D प्रकाशित अधिसूचना दिनांक 01/04/2018 के तहत भूमि अधिग्रहण किया जा रहा है, ग्राम विशुनपुर-हसिलपुर में प्रथम अधिसूचना के तहत कुल 29 गाटा संख्याओं का अधिग्रहण किया जाना था किंतु राष्ट्रीय राजमार्ग के अधिकारीयों की मिलीभगत से 27 गाटा संख्याओं को छोड़कर केवल 1 व 2 गाटा संख्या का ही अधिग्रहण किया जा रहा है इसमें भी गाटा संख्या 1 व 2 में संपूर्ण भूमि का नही केवल कुछ चुनिंदा भू-स्वामियों की भूमि का ही अधिग्रहण किया जा रहा है। इस भूमि अधिग्रहण से करोड़ों रुपया का अतिरिक्त खर्चे का भार प्राधिकरण एवम भारत सरकार पर पड़ेगा जोकि हमारे प्यारे भारत देश के टैक्स का पैसा है जिसको किसी अन्य निर्माण कार्य में भी उपयोग किया जा सकता है ।

4. यह है की माननीय सुप्रीम कोर्ट के वाद यूनियन ऑफ इंडिया बनाम डाक्टर कौशाला शेट्टी के वाद में कहा गया है की यदि कोई अधिसूचना निकली जाती है तो उसमे बहुत ही कुशल जानकारों की राय शामिल होती है अर्थात नवीनतम अधिसूचना के अनुसार यदि ग्राम विशुनपुर-हासिलपुर को छोड़ दिया गया है तो उसका अधिग्रहण भूतपूर्व अधिसूचना के अनुसार नही किया जाना चाहिए।
माननीय उच्च न्यायालय उड़ीसा के वाद संजीव कुमार शर्मा बनाम यूनियन ऑफ इंडिया के निर्णय में नवीनतम अधिसूचना को ही स्वीकार किया गया है
अतः महोदय आप से हाथ जोड़कर विनती करते है की इस भूमि अधिग्रहण पर रोक लगाने की कृपा करे
धन्यवाद

National highway no 48 under boriach toll plaza, kharel chowkdi owerbridge road light close after 3 months, please start the road lights

There is till collection in Tanur - Tirur road that have no sign or ID of NHAI. They have no fast tag reader and they forcefully collecting money even though there is money in fast tag ( NH 66)
Please clarify and help

A staff member misbehaved with us by using vulgar language his name was rinku mishra we live in datia toll is located in datia this type of language is not acceptable please take action on him