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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 413

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S
svinoth85
from Noida, Uttar Pradesh
Jul 13, 2016
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Address: Kanchipuram, Tamil Nadu

Starting from tambaram to singaperumal kovil hardly 20 km, doesnt look like high way, it takes nearly 1 hour to cover this 20km in normal hours.

During friday evening and sunday evening it takes 3-6 hour to cover this 20km.
It doesnt look like highway, this is the only way to reach south india, there is no alternative routes also.

Please visit the place once, then you can think, what can be done.
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    harish mambady
    from Udupi, Karnataka
    Jul 7, 2016
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    Address: Dakshina Kannada, Karnataka, 574216

    The road is situated at coastal karnataka, mangalore. it is said that from suratkal to b. c. road, the road will build tremendously, but only toll collection is going on at brahmarakootlu. here im mentioning some problem points.

    1. place near padil is under construction but at kodakkal possibilities of accidents is at highest risk.

    2. place near tumbay junction is also at high problem.
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      H
      hartum
      from Jalandhar, Punjab
      Jul 7, 2016
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      Dear Concern,

      I Hartum singh Basra residing at JANDIALA GURU distt. Amritsar and working in amritsar. So i'm traveling to amritsar from our home town on daily basis. The toll plaza is situated on jandiala guru- amritsar road at Village NIJJAR PURA .

      I'm writing in the connection of complaint is that the two or three lanes are out of service on daily basis during the time 08:00 to 9:30 pm. and the consumer is totally harassed at there the way of talking of staff is very rude which is not tolerable.

      kindly Intervene

      Hartum Singh Basra
      M- [protected]
      Due to incomplete flyover at manesar & singhrawali (before old rao hotel) & Big holes on road..heavy traffic jams. Big holes are the causes of accidents & vehicle damage.
      respected,
      for the last 2 days each time i cross the toll at NIJJARPURA PLAZA AMRITSAR, i am being charged 25/-, even if i cross back within 24hours.
      please check onto this LOOT.
      thanks
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        T
        Talnikar
        from Delhi, Delhi
        Jul 6, 2016
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        Address: Raigad, Maharashtra, 410206

        I was travelling by my own car from panvel to dombivli midc on 4/7/16. Immediately after crossing the toll (₹45 return) i met with traffic jam at about 9.35 am which was stand-still for about 90 mins. After that when i moved for about 500 mtrs, i found a huge pond in the middle of the road. The traffic cop was insisting to cross it. I followed a truck ahead of me. Somehow, the truck crossed the pond but my car being small, stuck into a ditch which was not visible.. The car was dragged out with the help of a rope tied to one of the trucks. My car is badly damaged. I incurred 6500/- expenses to repair the damage. While the car was stuck, traffic cop disappeared from the spot. With such a huge pond in the middle of the road, why the traffic was not diverted to the other side of the road? Who is responsible for the damage caused to my car due to negligence on the part of traffic cops and national highway authorities? Who will make good the damages?
        Dear team

        Pls find.the attached photos showing during heavy traffic jam due to rain water flood issue at basarpur border near badarpur police station still need to be maitance urgent basis
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          R
          rakhi8manu
          from Mumbai, Maharashtra
          Jul 5, 2016
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          Address: 175018
          Website: www.nhai.in

          Four lane work is in progress of Manali kiratpur highway.The road condition of Sundernagar to jarol is very very bad condition which instead of improving is deteriorating day by day.I am daily commuter of this road.And it's impossible to travel here day by day.Of course a big project is in progress.But when crores are being spent why just 10 km stretch is in such a pathetic condition.In rains and now with such a heavy traffic of tourists it's really very bad to travel here.Please at least just fill the potholes which Cover every feet of this road.
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            A
            avinashkmr793
            Jul 5, 2016
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            Address: 181132

            Respected sir
            I am serving in indian army. i had booked a car from guwahati to shillong and back. on my way back to guwahati i have shown my identity card to toll tax at nh 6 named pahammawlein toll plaza. they charge me 60 rupees as toll tax. i just want to know from yourself that it is correct. have they charge from defence. as per my knowledge it is exempted for us.

            Your admin at nh 6 is
            Booth no 5
            Admin - sg5
            Password - 123456
            Please explain the same otherwise i complain direct through fri
            +1 photos
            Jul 05, 2016
            Updated by avinashkmr793
            Also they speak rudely. He use the words bakwas kar rahe ho. Is it correct. Please clarify otherwise I will complain to RTI
            Kindly advise to road maintenance contractor to repair the highway lighting in the following locations to avoid accidents.

            1. Tindivanam - chennai merger location

            2.Pondicherry - villupuram merger location
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              R
              raju9596890234
              from Bengaluru, Karnataka
              Jun 27, 2016
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              Address: Jammu, Jammu and Kashmir, 180010

              I ranjeev kumar physical disable person upto 70% . I went to amritsar for serviced my limb there is three toll post in my way no body accept my disability certificate as well as circular no. Nhai/co/11/2016. Notification no g.S.R.585(e)
              +1 photos
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                Utsav Paliwal
                Jun 25, 2016
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                Address: Agra, Uttar Pradesh, 282002

                Yesterday i was on NH2 when i was in tha traffic jam suddenly some beggers n sixers advanced to the vehicle and demaned money and forced me to give money . They are disturbing and disgusting this a serious issue .they make tourists uncomfortable asking for money every time from everyone and if some1 decline they start damaging the vehicle . They make India's look poor . I want NHAI to take this issue seriously i want police to take serious action on this why the hell they aro on the highway.
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                  bhanukrishnab
                  Jun 23, 2016
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                  Address: Anantapur, Andhra Pradesh, 515001

                  Hi All,

                  This complaint is regarding the raod condition in Hyderabad -Bangalore highway. The situation is so pathetic and the toll people are charging 100 rupess for a single journey where in as the same road which falls in between Bagepally to Bangalore International Airport is very well maintained.

                  Compalint Ares: Anantapur to Penukonda
                  No of toll plazas:1
                  Location of the toll plaza: Marur (Anantapur District, Pincode -510001)

                  Please take necessary action ion the toll fee collector as people are fedup with the maintenance and a lot of accidents happening due to very poor maintenance.
                  +1 photos
                  Pathetic condition of service road adjacent to recently constructed flyover near Bavdhan, Pune
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                    Jason J
                    from Chennai, Tamil Nadu
                    Jun 23, 2016
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                    Address: 600096

                    We reside in Thoraipakkam, OMR and there is a two toll here, one in Perungudi and one in Thoraipakkam. Both are not National Highways, and not connecting any cities. But still the Toll is operated and now they have increased the price too.

                    I asked the concern authorities to look into this and close this two toll. We people are the loosers and they are the kings...
                    +1 photos
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                      S
                      sid0012
                      from Allahabad, Uttar Pradesh
                      Jun 13, 2016
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                      Address: Allahabad, Uttar Pradesh, 211007

                      Sir, I am writing to inform you that toll plaza staff (cable stayed naini bridge) is torturing our drivers to give 10 times extra money and they also not writing vehicle number and amount that we have given are not writing on recipt .
                      kindly take some action against toll plaza staff, looking for your revert.
                      please take some action as soon as possible.

                      Thanking you
                      Raj kumar gupta
                      Advocate
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                        Parthasarathy Ravichandran
                        from Erode, Tamil Nadu
                        Jun 6, 2016
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                        Address: Chennai, Tamil Nadu, 600041

                        If toll is collected between tolls for the highway, then why toll is collected for those who drive to Chennai city. We pay taxes to Chennai corporation then why toll is collected for Chennai city rider coming from south towards city?

                        Also this toll I have observed since 2004 from my college days and yet it is recovering the dues from innocent passenger
                        Attrortious and rude behaviour of tollgate staffs in paranur taminadu tolls all are like gundas or like group robbery team i having balance in my fasttag but they are fakely telling no balance in my fastag and that gundas group robbery me 120rs all staffs came to beat me they behavior is like gundas pls take approitate action on them that supervisior speaks to me in local language threatened me also treated me as a slave we are not slave for anyone pls take immediate action and change all staffs

                        Toll at paranur for city riders - Comment #4021625 - Image #0
                        Toll at paranur for city riders - Comment #4021625 - Image #1
                        Toll at paranur for city riders - Comment #4021625 - Image #2
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                          Arun sapra
                          from Sirsa, Haryana
                          May 31, 2016
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                          Address: Hisar, Haryana, 125001

                          I visited delhi on 29.5.2016 from hisar to delhi. I am a disabled person with disabilities of 100%. On tol plaza at rohad near sapla... Run by company era infra engineering pvt ltd. Staff mis behave me. I said that toll is exempt for disabled. But they refused. And charged toll. I qm giving u ticket no. 1591702. Pl. Do need full. As per ur office instructions. Disabled persons r exempted from toll
                          +1 photos
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                            manoj26
                            from Rewari, Haryana
                            May 30, 2016
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                            Address: Rewari, Haryana, 123106

                            Dear Sir,

                            I am a local resident from Sector-6, Dharuhera, Distt - Rewari and want to bring in your kind notice that a underpass is working in front of Dharuhera Industrial area (bearby Bestech Mall) and it is totally useless, specially in these days due to storage of water in it.

                            The level o[censored]nderpass is approx 3 feet lower than service road level. This is totally rubbish to have this type o[censored]nderpass in the country. Govt is using tax payers money in infrastructure and it is our right to have best infrastructure .

                            You have to penalize the company (maker of road/underpass) as well as Engineer (who inspect and give ok mark) to this project/underpass.

                            I request you (on behalf of all local residents) to make necessary changes to lift up the underpass. So that public use it with happiness.

                            Regards,
                            Manoj Bhardwaj
                            [protected]
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                              xxp
                              from Zirakpur, Punjab
                              May 18, 2016
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                              Address: 140603

                              Sir,
                              I on behalf of RWA Society silver city Zirakpur (Punjab) would like to draw your kind attention of Road accidents which almost happens one or another day between Derabassi New Flyover to - Zirakpur Flyover stretch of 6 kms where there is no light poles & lights in between the road connecting two major cites Ambala to chandigarh Entrance resulting night mare several fatal accidents takes place due to high speed on NH22 vehicles .

                              May we request you through this complaint that installation of light poles will be carried out shortly so that many value able life can be saved. Installation of Sign boards to drive slow in that particular area is mandatory.

                              Arun Syal
                              Are ex servicemen. Army, Air force, Navy exempt from toll fee on National highways?
                              Is only identity card for retired personnel sufficient or any other letter is required.
                              Col Massey. Mob 981t720758

                              Emil ID [protected]@gmail.com
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                                Gaurav Chitle
                                May 17, 2016
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                                Address: Bhopal, Madhya Pradesh, 473001

                                Dear sir / madam,
                                This is with reference to the toll tax booth at sh20 guna ashoknagar isagarh road managed by aryavrat tollways pvt. Ltd., a company based at bhopal, m. P. The toll is situated near pagara. I am presently working in idbi bank guna and rrsiding at ashoknagar. I have to travel daily from ashoknagar to guna. The officials at toll booth are not ready to prepare a pass for the daily commuters. They tell that a person residing away from pagara cannot be issued a pass. I request you to please look into the matter and advise if the case is true. I also request you to please take suitable and strict action against the company if found guilty.

                                Regards,
                                Gaurav chitle
                                Idbi bank guna

                                NHAI — Toll Plaza Tundla Makhanpur NH2

                                They are violating NHAI rules There should be proper toll system but even barrier is not there, and employee is not wearing plaza dress so there is lot of gunda gardi
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                                  Samandeep Rangi
                                  from Ludhiana, Punjab
                                  May 11, 2016
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                                  Address: Allahabad, Uttar Pradesh

                                  Officers at Allahabad toll plaza denied to accept the new circular NHAI/CO/03/2016 regarding 5% TOLERENCE in MAXIMUM GCW and forcefully grabbing more toll plaza than the listed
                                  When we visited there our truck GCV was 41300kg as it is 40200kg passed. Acc to circular there will be no penalty upto 5% increase i.e abt 42300 kg but the team over there received penalty forcefully from us

                                  NHAI — Very hazardous condition for stand by road

                                  In Maharashtra, Dist. : Chandrapur, Tah. Rajura Work in progress for Railway over Bridge for last one year. Stand by road condition is very poor. So pls. look into this matter and solve the issue as soon as possible.
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                                    R
                                    reachscorpion
                                    from Bengaluru, Karnataka
                                    May 9, 2016
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                                    Address: Bangalore, Karnataka, 560078

                                    Worst road between chennai to vellore nh4. It is a toll road.
                                    Waste of getting toll rates here. Full of patches and uneven road.
                                    Worst maintenance
                                    Please remove the toll or fix the road.
                                    Worst road between chennai to vellore nh4. It is a toll road.
                                    Waste of getting toll rates here. Full of patches and uneven road.
                                    Worst maintenance
                                    Please remove the toll or fix the road.

                                    Cannot able to drive @ night, its very danger...
                                    As most of you may be aware, the latest initiative by NHAI
                                    called Fast tag. YOU may be procured at ICICI bank
                                    outlets.

                                    But All the Tolls are entertained with Non Fast Tag
                                    Members. I have been frequently complained to toll
                                    manager but no action has been taken till date.

                                    NHAI are collecting money in Advance (Prepaid) from
                                    commuters stating that dedicated Lane will be provided for
                                    Fast Tag Holders. since I am a frequent traveler b/w
                                    Bangalore & Chennai, I have never come crossed
                                    dedicated lane for members expect Hosur Toll…

                                    Guys don’t opt for Fast Tag Service, none of the Fast Tag
                                    lane is not working… & it’s been operated for nonmembers
                                    also… b/w Bangalore & Chennai.

                                    I think National Highways department cheating their
                                    commuters in the Brand Name Fast Tag...

                                    Be Aware before opting….

                                    Road b/w chennai to vellore nh4 - Comment #2375616 - Image #0
                                    Road b/w chennai to vellore nh4 - Comment #2375616 - Image #1
                                    Road b/w chennai to vellore nh4 - Comment #2375616 - Image #2
                                    Road b/w chennai to vellore nh4 - Comment #2375616 - Image #3
                                    Road b/w chennai to vellore nh4 - Comment #2375616 - Image #4
                                    Road b/w chennai to vellore nh4 - Comment #2375616 - Image #5
                                    Road b/w chennai to vellore nh4 - Comment #2375616 - Image #6
                                    Yes.. the worst Toll Road ever ride before . I paid 45 rs for that Chennai to Wallajah Road . the road was like hell. Full of Patches and uneven. Itseems they dont care about that road and charges the Toll nicely. Bcoz of the Road condition my car might be damaged, while driving the car in highways. Who take responsibility for that. what the hell they collecting the money for this worst Road. Government should turn their attention on this. We should ask CM to visit this Road, then only they will turn up this problem. people should raise their voice for this and should share this in Facebook and public media. Toll Administration thinking Peoples are fool. we should learn lesson for that Administration.
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                                      akDharma
                                      from Tekkali, Andhra Pradesh
                                      May 7, 2016
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                                      Address: 532484

                                      There is a chicken shop named 'babai chicken shop' at the southern end of nh-5 fly-over which crosses palakonda-srikakulam road. They are selling alcohol very freely in the guise of chicken shop. I'm a daily commuter through this route. It's adjacent to nh5. Already once complained but in vain since they have support from elite in the area. Please takenit seriously to protect public interest.

                                      Srikakulam
                                      Andhra pradesh
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                                        lgjoshi
                                        from Nagpur, Maharashtra
                                        May 4, 2016
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                                        Address: Nagpur, Maharashtra, 441107

                                        I am regular user of vehicle pass on nh 69 at patansawangi toll naka as i am resident from savner [ adhar card no[protected]] now having vehicle registered at aurangabad i was enjoying concessional toll pass of rs 230/-
                                        however today mr rajendra thakre at toll naka misbehaved and refused to give me pass for may16 pl help me my vehicle no is MH20 CS 930

                                        JOSHI

                                        NHAI — Regarding not accepting the exemption of Paramilitry quota.

                                        At toll plaza i showed my identity card and asked for the Paramilitry exemption from toll tax but they had not recognised this and make the slip of toll tax.

                                        Toll concession - Comment #2388624 - Image #0
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