National Highways Authority of India [NHAI] Complaints & Reviews

Sir, I am writing to inform you that toll plaza staff (cable stayed naini bridge) is torturing our drivers to give 10 times extra money and they also not writing vehicle number and amount that we have given are not writing on recipt .
kindly take some action against toll plaza staff, looking for your revert.
please take some action as soon as possible.

Thanking you
Raj kumar gupta
Advocate

If toll is collected between tolls for the highway, then why toll is collected for those who drive to Chennai city. We pay taxes to Chennai corporation then why toll is collected for Chennai city rider coming from south towards city?

Also this toll I have observed since 2004 from my college days and yet it is recovering the dues from innocent passenger

I visited delhi on 29.5.2016 from hisar to delhi. I am a disabled person with disabilities of 100%. On tol plaza at rohad near sapla... Run by company era infra engineering pvt ltd. Staff mis behave me. I said that toll is exempt for disabled. But they refused. And charged toll. I qm giving u ticket no. 1591702. Pl. Do need full. As per ur office instructions. Disabled persons r exempted from toll

Dear Sir,

I am a local resident from Sector-6, Dharuhera, Distt - Rewari and want to bring in your kind notice that a underpass is working in front of Dharuhera Industrial area (bearby Bestech Mall) and it is totally useless, specially in these days due to storage of water in it.

The level o[censored]nderpass is approx 3 feet lower than service road level. This is totally rubbish to have this type o[censored]nderpass in the country. Govt is using tax payers money in infrastructure and it is our right to have best infrastructure .

You have to penalize the company (maker of road/underpass) as well as Engineer (who inspect and give ok mark) to this project/underpass.

I request you (on behalf of all local residents) to make necessary changes to lift up the underpass. So that public use it with happiness.

Regards,
Manoj Bhardwaj
[protected]

Sir,
I on behalf of RWA Society silver city Zirakpur (Punjab) would like to draw your kind attention of Road accidents which almost happens one or another day between Derabassi New Flyover to - Zirakpur Flyover stretch of 6 kms where there is no light poles & lights in between the road connecting two major cites Ambala to chandigarh Entrance resulting night mare several fatal accidents takes place due to high speed on NH22 vehicles .

May we request you through this complaint that installation of light poles will be carried out shortly so that many value able life can be saved. Installation of Sign boards to drive slow in that particular area is mandatory.

Arun Syal

Dear sir / madam,
This is with reference to the toll tax booth at sh20 guna ashoknagar isagarh road managed by aryavrat tollways pvt. Ltd., a company based at bhopal, m. P. The toll is situated near pagara. I am presently working in idbi bank guna and rrsiding at ashoknagar. I have to travel daily from ashoknagar to guna. The officials at toll booth are not ready to prepare a pass for the daily commuters. They tell that a person residing away from pagara cannot be issued a pass. I request you to please look into the matter and advise if the case is true. I also request you to please take suitable and strict action against the company if found guilty.

Regards,
Gaurav chitle
Idbi bank guna

Officers at Allahabad toll plaza denied to accept the new circular NHAI/CO/03/2016 regarding 5% TOLERENCE in MAXIMUM GCW and forcefully grabbing more toll plaza than the listed
When we visited there our truck GCV was 41300kg as it is 40200kg passed. Acc to circular there will be no penalty upto 5% increase i.e abt 42300 kg but the team over there received penalty forcefully from us

Worst road between chennai to vellore nh4. It is a toll road.
Waste of getting toll rates here. Full of patches and uneven road.
Worst maintenance
Please remove the toll or fix the road.
Worst road between chennai to vellore nh4. It is a toll road.
Waste of getting toll rates here. Full of patches and uneven road.
Worst maintenance
Please remove the toll or fix the road.

Cannot able to drive @ night, its very danger...

There is a chicken shop named 'babai chicken shop' at the southern end of nh-5 fly-over which crosses palakonda-srikakulam road. They are selling alcohol very freely in the guise of chicken shop. I'm a daily commuter through this route. It's adjacent to nh5. Already once complained but in vain since they have support from elite in the area. Please takenit seriously to protect public interest.

Srikakulam
Andhra pradesh

I am regular user of vehicle pass on nh 69 at patansawangi toll naka as i am resident from savner [ adhar card no[protected]] now having vehicle registered at aurangabad i was enjoying concessional toll pass of rs 230/-
however today mr rajendra thakre at toll naka misbehaved and refused to give me pass for may16 pl help me my vehicle no is MH20 CS 930

JOSHI

Respected Sir, NH 5, has a toll at the very exit of chennai city, between redhills and karnodai.

Firstly L&T has abounded the project and left half the roads hanging. Then why are they still allowed to collect The toll ??

Secondly, the toll is like a jungle, where MIGHT IS RIGHT, all the tracks are occupied by trucks, in most ruthless manner. They is not line, or proper arrangement. The staffs functioning is totally worst. They are least bothered to even properly queue the crowd. Leading to a major chaos at the juncture. The staffs efficiency is poorest I have ever seen. They take their own sweet Time to handle customers. Also during afternoon, when most of the heavy vehicles are set
To leave the city, they take lunch breaks and keep few booths closed. This leads to a big ruckus creation for the common man.
Request you to please regulate it,

Trust this mail is taken serious note of, and the needful action implemented.

Thanks,

Yours Truly,
K.Kasi Kannan,

Complaint regarding commercial activities growing unplanned / haphazard manner in Malyana, Shimla bye-pass NH-22 which is suburbs area of Shimla city
Being a resident of this area, I feel this is the right time to check these unauthorised construction/ activities at this stage only as this is the only area left where land is available for future planning in the surrounding of Shimla. The following few things which require immediate attention and action by the Concerned Govt. authority are as under.
• In Malyana, many unplanned and unauthorised service stations are operating. They are using nearby nallah dirty water for their service stations and vehicles are parked on the NH-22 in haphazard manners for servicing. The greasy and muddy water is being left open to flow on the road, residential foot paths and dry nallahas as these service stations are working in residential unauthorised constructed buildings in residential area and creating unhygienic conditions.NHAI shall check and remove this immediately.

• In malyana, private buildings are approved illegally in acquired or control width of NH-22 . moreover these buildings are used for commercial purposes without any approval of competent authorities and creating problems for adjoining neighbours. NHAI shall identify the acquired/ control width along NH-22 and remove all unauthorised construction.
• AS it has been learnt that HP high court has taken serious view o[censored]nauthorised construction along both side of national high way. In this regard it is to be pointed out that there is lot o[censored]nauthorised construction on both side of NH-22 in Malyana area.
• It is pertinent to mention here that it was earlier also pointed out but no action has been take so far,
Note:- this is in public interest, identity should not be disclosed

Sh. S.P. Sharma,
General manager (Env) & public grievances
National highways authority of india
G 5 & 6, sector 10, dwarka,
New delhi - 110075

Dear sir,
With due to respect i have to draw your kind attention towards toll paid by me on vasad toll vide t-no.(1)[protected] on 17.04.2016 and (2)[protected] on 19.04.2016.
For toll i paid on 17.04.2016 i have nothing to say as i traveled towards ahmadabad. (I paid toll at kheda also)
But while return journey from bhavnagar via tarapur-borsad-vasad, i pursued to pay same toll rs.100/-.
I request you to please clarify how it has been calculated rs.100/- for less than 5 kms journey. I informed the relevant clerk that i am from bhavnagar via tarapur-borsad-vasad even though he collected same toll as if i am from ahmadabad, i couldn't follow how irb owners/officials have been allowed to collected such unfair toll.
I hope that you will seriously think over this issue and prevent irb to collecting such unfair toll from people coming from tarapur-vasad and going towards vasad-tarapur

Thanks with regards
Jitendra r.Bombaywala
(Senior citizen)
E-mail - [protected]@gmail.com

Worst road between chennai to Vellore NH4. it is a toll road.
Waste of getting toll rates here. Full of patches and uneven road.

worst maintenance
please remove the toll or fix the road.

Worst road between chennai to Vellore NH4. it is a toll road.
Waste of getting toll rates here. Full of patches and uneven road.

worst maintenance
please remove the toll or fix the road.

Hi
I am a resident of a place which is along the highway (Nh 4) bengaluru to chennai name is hebbagodi. The service road near bommasandra is very very bad in few areas where it has a pot holes. Recently nhai people started laying down a new road on service road between bommasandra and hebbagodi. Started a month ago just chipping for the depth of half inch is done. It become slippery with small sand particles full dust over this road. Since months they are laying this road not yet completed. Give the reason for delay, what is the schedule for this stretch. Particularly at veerasandra signal, road is very very ugly. I have been there to local office which is in electronic city and complained about the issue twice but no response. I want to highlight one more point here while laying a new roads after certain period (5 years) as per nhai rules. They should start or concentrate at the places where there is a more damage or worst condition but it is not happening, laying on a very good road areas since months, neglecting the worst areas, still i want to know the reason. The veerasandra signal which i have mentioned earlier is 200 to 300 metres from the elevated toll way and office of electronic city.
This because of negligence only.

AS it has been learnt that HP high court has taken serious view o[censored]nauthorised construction along both side of national high way. In this regard it is to be pointed out that there is lot o[censored]nauthorised construction on both sides of NH-22 in Malyana area. It is write time to vacate unauthorise construction and do the fencing along NH acquired line.

Hello Sir,

I am writing from Urapakkam, Near Chennai, Pin-603202.
As you know, NH45 is one of the busiest roads in south India.

In Urapakkam School bus stop junction, there are 4 schools near the junction.
More than 1 Lakh people live around here and thousands of children cross this junction for their education.

At times police stand and control the traffic in morning and evening hours. However this is not much effective.

There is a signal deployed newly at this junction and it is not activated for many months till now.

There were several accidents in this junction, few only will be notified to you. Many of the families have lost their mother and children in this junction.

It would be kind help for you, if could could activate the dead signal in this junction.

Please provide some sympathy on the poor people living here in Urapakkam School Bus stop and your actions are highly appreciated and could save several lives.

Thanks,
Yuvaraj

Dear sir,

This is regarding the complaint against the toll tax junction on national highway from gandhinagar to himatnagar in gujarat.

Dear sir, i have travelling since last many years on this road (When road established). I have observed the toll collected on this toll tax is increasing year on year. This road is constructed from many years ago. And since there is so many agencies changes and collecting high charges on this toll. Currently they are charging 75/-rs from gandhinagar to himatnagar for car. This amount is increasing year on year from last so many year.

My complaint is why they are increasing amount year on year and i think there are not to many expenses to maintain this road. And also add they are not doing any kind of expensive work on this road.

So,
(1) why they are charging this high amount from people?
(2) why this road is not free from paid tax road?
(3) why they are increasing amount on year on year?
(4) after collecting so many year till they not decreasing amount - why?
(5) cctv recording is not proper. And i think there is fraud involve for collecting tax amount.
(6) why not done proper audit for this toll?
(7) is there any requirement for collecting high amount of tax?
(8) how many amount collected from starting construction to till date? ( after so many years)
(9) why agency changing frequently? Is there any fraud involve? Please check...

Dear sir, i believe you and your work. Please check the details for this particular toll tax junction and doing proper audit for this and taking some action on my complaint.

Yours faithfully,

Naresh j patel
Gandhinagar,
Gujarat.
Mobile- [protected].

Drainage not closed. No one can notice that drainage is open when coming from the other side. At chandranagar. Near Sreechakra Hotel. Near Fabriteck. Near One Elaneer Panthal.

I had faced many time accident and heavy traffic at near moolakadai opp to petrol bunk because many more cars parking due to repairing work at mechanic shop .Please consider just clear that unwanted parking.