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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 45

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S
Sujipinu
from Visakhapatnam, Andhra Pradesh
Aug 16, 2022
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I want to complain against Tangi toll plaza under cuttack district contractor SJEPL. I aM serving in the indian navy at Visakhapatnam. Recently on my visit home I was forced to pay toll tax despite showing them the lastest order by ministry of defence that serving personnel travelling in private vehicle are exempt from paying any toll. But the particular toll plaza employee were rude misbehaved and forced me to pay toll. I want the compensation of the amount the the harassment my family went through on the hands of that employee.
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    salman qureshi@1
    Aug 16, 2022
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    Huge hole form dahisar toll naka towards virar and vice versa n numbers of hole on the road which cause heavy to very heavy traffic many people have lost therir life and money cause by the accident due to holes on the road their is 1-2hrs traffic daily please look into the matter
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      NITESH chahar10
      from Jhajjar, Haryana
      Aug 16, 2022
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      Address: Silani zalim jhajjar

      Construction is very slow. No work in progress. So many potholes on road trucks stucks. So many accidents happen.
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        G
        Godhraj
        from Jaipur, Rajasthan
        Aug 16, 2022
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        Address: Laxminarayan pura, akhepura, amer, jaipur, rajasthan

        Three places on the service road their are road Brocken and 1 to 1.5 feet rain water stored on the road no one can pass the road and maney peoples are suffering, students not to reach at school by this way
        The place address is, Laxminarayan pura, akhepura, road no. 14 se 4 km towards delhi on survive road on left hand side.
        Please resolve the problem
        Thanks
        +1 photos
        Aug 16, 2022
        Updated by Godhraj
        Three places on the service road their are road Brocken and 1 to 1.5 feet rain water stored on the road no one can pass the road and maney peoples are suffering, students not to reach at school by this way
        The place address is, Laxminarayan pura, akhepura, road no. 14 se 4 km towards delhi on survive road on left hand side.
        Please resolve the problem
        Thanks

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          B
          babushasatija
          Aug 16, 2022
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          Address: 1228 sector 33 Chandigarh

          Toll deducted from Fastag, payment collected in cash as we were told that our fastag is not working??
          +1 photos
          Aug 16, 2022
          Updated by babushasatija
          Toll deducted from Fastag, payment collected in cash as we were told that our fastag is not working??

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            S
            Shashankyadav123xyz@#$
            Aug 16, 2022
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            Respected sir or mam,
            Sewer waste water pipe not completed properly but stopped at mid because of this waste water collect in my land area this reason affect my working other activities.
            Please solve this issue as much as possible faster.
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              G
              gsssb
              Aug 16, 2022
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              Dear Sir/Madam,

              Our school is situated on NH 27. Our school's gate opens right at the highway. On August 12, while coming to school, one girl of class 7 got accident by car and she died at the spot. One boy of class 7 also sustained grievous injuries and is in critical condition. Around one year ago one more boy of our school died in road accident.

              School children and entre staff is terrified. We tried to contact nearby toll plaza but they are unake to help.

              Kindly install speed breakers in front of school ( around 500m), metal barriers, install school sign board, and construct service lane as soon as possible. If you fail to address our problem, we will be forced to tag shri Nitin Gadkari on twitter along with attached video and make this problem a national issue.

              If you fail to address this problem and anything bad happens to us, the whole responsibility will lie with NHAI.
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                P
                prashantvanarse
                from Wai, Maharashtra
                Aug 16, 2022
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                Address: Khed-Shivapur

                MH12BV3734, I travelled Wai to Pune on 15th august 2022. I passed Khed-Shivapur toll plaza at 6:23 am at that time toll of 110 was deducted via txnid[protected] after that at 6:56 am by txnid[protected] again toll was deducted.
                I request you to refund extra deducted toll tax as early as possible.
                Message screenshot attached herewith.
                +2 photos
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                  S
                  Aug 16, 2022
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                  Respected sir
                  A regular traffic jam due to brokern road at sirhind to mandigobindgarh road nhai road please repair it and solve the problem of brokern road and traffic jams
                  City mandigobindgarh and sirhind
                  District fatehgarh sahib Punjab it's also a toll road
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                    D
                    Dr.Piyush verma 1
                    Aug 16, 2022
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                    Toll plaza at Khemana near palanpur NH8. Staff and workers of this toll plaza use abusive language. They are not exempting the local residents.
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                      J
                      Jigal Modi
                      from Navsari, Gujarat
                      Aug 16, 2022
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                      Address: Navsari

                      Just visit NH 48 from Navsari to Vadodara and fill pain. Think about pregnant lady, small children’s and senior citizen.

                      Pl repair the same or urgent basis.
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                        Address: NHAI, Gopabandhu Nagar, Berhampur, Disterict: Ganjam, Odisha - 760003

                        Sir, With reference to the complaint subject, it is to inform that the concrete drain of service road near to NH 16, Khajuria, Berhampur, District: Ganjam, Odisha - 760003 is completely damaged. The photograph is attached. The residents of Sun Villa, a BDA approved residential plotting area are facing much more difficulties while commuting. In this regard, it is earnestly requested to please arrange to do the needful....
                        +1 photos
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                        H
                        Hoysala D S
                        Aug 16, 2022
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                        Address: Hoysala

                        Yesterday august 16th we were travelling back to Bengaluru from Chitradurga. Around 10pm near Tumkur. 12 cars were changing tire on the left all cause of huge potholes near. Few days back even we were in same situation. It’s very dangerous. Please fix road before people lose life because of your mistake.
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                          J
                          Jayant thapa
                          Aug 16, 2022
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                          Address: New Delhi

                          Application for exempted category of FASTAG ( Ser No. 25 - Shaurya Chakra awardee ) duly authenticated with Application No: RO-DEH-[protected] was approved by RO Dehradun on 14.06.22 and is pending for verification at CO.DIvision, NHAI since then . You are requested to kindly expedite issue of the said FASTAG to me at your earliest. Col Jayant Thapa, SC ( Retd), Narsingh Bari, Almora, Uttarakhand. PIN - 263601 .
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                            A
                            Ajay_jagtap
                            from Akkalkot, Maharashtra
                            Aug 16, 2022
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                            Address: Nandani

                            Toll plaza on solapur Vijayapura, the toilets are very dirty
                            Please take a look
                            The toll is in solapur district
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                              N
                              Nehal@97
                              from Mumbai, Maharashtra
                              Aug 16, 2022
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                              Potholes issues
                              We are the 19th members experienced tyre puncture due to Potholes.
                              High risk spot as mentioned location

                              Mumbai-Gujarat highway, Varwade
                              +2 photos
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                                A
                                Ani127
                                from Jaipur, Rajasthan
                                Aug 15, 2022
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                                Address: Jaipur

                                11th aug 2022 i have travelled jaipur to shahpura via chomu. I have meet an accident due to pothole on road, my car rim was damaged but good luck not any unfortunate happend with me or my family. My complait is that only we are paid toll tax than why should we are face that kind of issue not even a single highway very smooth after so much heigher toll taxes charged. And who is responsible for my losses.
                                I requested to you kindly pay my losses otherwise i will take legal action against highway authority.

                                Contact details-

                                Advocate- Anand Sharma
                                Rajasthan high court
                                Mob [protected]
                                Aug 15, 2022
                                Updated by Ani127
                                Without my resolution complaint status show resolved
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                                  E
                                  Eucharist Vijay
                                  Aug 15, 2022
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                                  Vehicle Number : TN65U5576. I have crossed Kappalur Toll Plaza, Madurai Now. I have a fastag balance of 195 Rupees. The Toll plaza people said Amount will not be debited if the balance is below 200 Rupees. I have paid a cash of 190 as cash to cross the toll plaza. I have balance below 200 yesterday also but amount for debited in some other toll plazas yesterday.
                                  Please confirm if there is any rule by GOVt that we should maintain amount more than 200 Rupees
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                                    A
                                    Aryan Goel
                                    Aug 15, 2022
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                                    The loan had a waiting line of mora than 500 meter. I waited for half an hour and when i told the person sitting on the counter to make the toll free as it is the law so he started saying ki jo karna hai karlo paise toh dene padenge complaint kardo nhai waalo se hum darte nahi
                                    So I had to forcefully pay the toll.
                                    You should have control over toll booths
                                    You make so many laws instead make one or two laws less and focus on proper implementation of the existing at the toll booths
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                                      S
                                      Sidharthsethi777
                                      from Delhi, Delhi
                                      Aug 15, 2022
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                                      Address: Gharaunda Toll Plaza NH 44

                                      We were travelling in our car or NH 44 at 5:00 p.m. on 15th August, when we reached the gharaunda toll plaza there was a 500 metres long jam because of the slow processing at the toll plaza and it cost us more than 20 minutes in time. The screenshot from Google maps showing the jam starting at this Plaza has been attached. This is the Google location of the toll plaza for reference - HXMH+QMC Kutail, Haryana

                                      Please take a appropriate action to ensure that the toll plaza operators are not allowed to get away with wasting our time and charging us in full at the same time.

                                      Regards
                                      Dr Sidharth
                                      [protected]
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