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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 45

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K
kulkarniamit11
Aug 17, 2022
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Address: 95 CHANDRABHAGA NAGAR SHAKAMBHARI NIVAS

Dear sir
I am daily travelling from Pune City to Hinjewadi, there is heavy traffic jam in chadani chowk, Navalay bridge and Ambegon area due NHAI road work please arrange any traffic signal or police in chadani chowk in the time 5.30 pm to 8.30 pm to resolve traffic issue.
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    GIRISH RAYAMANE
    Aug 17, 2022
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    Address: NH4 Pune banglore highway

    NH4 which is Pune Bangalore highway which Is damaged a lot and have very rough patches from Gotur to Hattargi
    At Hattargi toll they are collecting toll since ages but not managing the road properly and not maintaining as it to national highway level please look into this as early as possible
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      S
      Sandy23031995
      from Dahanu, Maharashtra
      Aug 17, 2022
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      Address: India Maharashtra Mumbai Gujrat highway

      Mumbai Gujrat highway roads are got so damaged that it has become dangerous for all the life's.
      It's got so bad that the AMBULANCE 🚑 is taking patients of heart patients will die due to heart attack after gone in that pot holes.
      AN AMBULANCE 🚑 taking a pregnant woman will get in serious situations or even worst of that it's that dangerous for lives.
      Sir please take an immediate action on this.
      Namo🙏
      Jai Hind🇮🇳
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        Prasanthpri
        Aug 17, 2022
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        Address: Pulivarisaimedu , Bandharapalli

        Due to road side shop namakal sudha maligai, Soil filled in road and leads vehicle accident
        +3 photos
        Aug 17, 2022
        Updated by Prasanthpri
        Soil filled in road due to road side shop..and Not clear leads to accident

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          G
          Gagan mali
          from Kota, Rajasthan
          Aug 17, 2022
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          Address: housing board colony , sirohi, rajasthan

          Respected Authority officer,
          I am local and residence of sirohi city District Sirohi ( Rajasthan) 307001. As per NHAI and toll plaza rule local people residence within 20Km of that toll plaza get concession in that toll by making pass. So due regular need to use of that toll road I went to Uthaman toll plaza, Sirohi (Rajasthan )- 307001 at 12:00pm on 17 august 2022 to make pass with all necessary documents. The Uthaman toll plaza officer Shri Prem singh ji denied to make the concession pass for my car and the reason is that they denied the registration of certificate (RC) document because it is print out by digilocker app and I also showed them in electronic mode but they denied and said that it not applicable and not valid document . Uthaman toll plaza officer also said we don't valued Digilocker app documents. I also said that Orginal RC in card form is still under processing at District traffic officer, Sirohi and i need to go daily across Uthaman toll plaza. I also call at helpline number 1033 but still they are not accepting Digiloker document. Indirecty they are bothering and discriminating me because i have no approch as a common man inside the office o[censored]thaman toll plaza.
          So my complain about not accepting Digilocker documents and not following the instruction of Government of India
          Ministry of Road Transport and Highways as per notification / circular dated 17 December 2018( about document of digiloker). So its humble request to take proper action against Uthaman toll plaza sirohi and help us.
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            S
            sdm8712
            from Bhiwani, Haryana
            Aug 17, 2022
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            Resolved

            Address: Naurangabad/Bamla Toll Plaza, Bhiwani (Haryana)

            SDM High School Kharak Kalan Bhiwani (Haryana) had applied for School Bus Pass to Toll Plaza Naurangwad, Bhiwani (Haryana). Gazette notification of India under Part -II-Section 3-Sub-section (ii) Dated 6 April, 2009, as per said gazette notification Provision has been made to provide passes in Rs.1000/- per month for school bus .
            In this regard, the toll plaza officer was contacted with all the relevant documents, he said that there is no provision in our computer to give such pass.
            In this regard, you are requested to issue an order to the said toll plaza to issue bus passes as per the rules issued by the Government of India as soon as possible. Please get the problem resolved soon.
            +4 photos
            Aug 22, 2022
            Complaint marked as Resolved 
            Aug 22, 2022
            Updated by sdm8712
            Toll officials are not paying attention to the problem, when the Government of India has given a discount for the school bus, then why has the High Way Authority not updated the system related to the provision of discount in the computer? Update the system as soon as possible so that the problem can be resolved.
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              Punithari1
              Aug 16, 2022
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              Address: Madhuvan mathura

              Sir I have paid double amount due to your scan system show my fasttag blacklist so I have paid fout time amount 180/ and also dectud Rs 45. From my Paytm fast tag my car number UP81556 date of incidents 16/8/22 time 21./27/32 thanks
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                S
                Sujipinu
                from Visakhapatnam, Andhra Pradesh
                Aug 16, 2022
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                I want to complain against Tangi toll plaza under cuttack district contractor SJEPL. I aM serving in the indian navy at Visakhapatnam. Recently on my visit home I was forced to pay toll tax despite showing them the lastest order by ministry of defence that serving personnel travelling in private vehicle are exempt from paying any toll. But the particular toll plaza employee were rude misbehaved and forced me to pay toll. I want the compensation of the amount the the harassment my family went through on the hands of that employee.
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                  S
                  salman qureshi@1
                  Aug 16, 2022
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                  Huge hole form dahisar toll naka towards virar and vice versa n numbers of hole on the road which cause heavy to very heavy traffic many people have lost therir life and money cause by the accident due to holes on the road their is 1-2hrs traffic daily please look into the matter
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                    NITESH chahar10
                    from Jhajjar, Haryana
                    Aug 16, 2022
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                    Address: Silani zalim jhajjar

                    Construction is very slow. No work in progress. So many potholes on road trucks stucks. So many accidents happen.
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                      G
                      Godhraj
                      from Jaipur, Rajasthan
                      Aug 16, 2022
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                      Address: Laxminarayan pura, akhepura, amer, jaipur, rajasthan

                      Three places on the service road their are road Brocken and 1 to 1.5 feet rain water stored on the road no one can pass the road and maney peoples are suffering, students not to reach at school by this way
                      The place address is, Laxminarayan pura, akhepura, road no. 14 se 4 km towards delhi on survive road on left hand side.
                      Please resolve the problem
                      Thanks
                      +1 photos
                      Aug 16, 2022
                      Updated by Godhraj
                      Three places on the service road their are road Brocken and 1 to 1.5 feet rain water stored on the road no one can pass the road and maney peoples are suffering, students not to reach at school by this way
                      The place address is, Laxminarayan pura, akhepura, road no. 14 se 4 km towards delhi on survive road on left hand side.
                      Please resolve the problem
                      Thanks

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                        babushasatija
                        Aug 16, 2022
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                        Address: 1228 sector 33 Chandigarh

                        Toll deducted from Fastag, payment collected in cash as we were told that our fastag is not working??
                        +1 photos
                        Aug 16, 2022
                        Updated by babushasatija
                        Toll deducted from Fastag, payment collected in cash as we were told that our fastag is not working??

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                          S
                          Shashankyadav123xyz@#$
                          Aug 16, 2022
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                          Respected sir or mam,
                          Sewer waste water pipe not completed properly but stopped at mid because of this waste water collect in my land area this reason affect my working other activities.
                          Please solve this issue as much as possible faster.
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                            gsssb
                            Aug 16, 2022
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                            Dear Sir/Madam,

                            Our school is situated on NH 27. Our school's gate opens right at the highway. On August 12, while coming to school, one girl of class 7 got accident by car and she died at the spot. One boy of class 7 also sustained grievous injuries and is in critical condition. Around one year ago one more boy of our school died in road accident.

                            School children and entre staff is terrified. We tried to contact nearby toll plaza but they are unake to help.

                            Kindly install speed breakers in front of school ( around 500m), metal barriers, install school sign board, and construct service lane as soon as possible. If you fail to address our problem, we will be forced to tag shri Nitin Gadkari on twitter along with attached video and make this problem a national issue.

                            If you fail to address this problem and anything bad happens to us, the whole responsibility will lie with NHAI.
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                              prashantvanarse
                              from Wai, Maharashtra
                              Aug 16, 2022
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                              Address: Khed-Shivapur

                              MH12BV3734, I travelled Wai to Pune on 15th august 2022. I passed Khed-Shivapur toll plaza at 6:23 am at that time toll of 110 was deducted via txnid[protected] after that at 6:56 am by txnid[protected] again toll was deducted.
                              I request you to refund extra deducted toll tax as early as possible.
                              Message screenshot attached herewith.
                              +2 photos
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                                S
                                Aug 16, 2022
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                                Respected sir
                                A regular traffic jam due to brokern road at sirhind to mandigobindgarh road nhai road please repair it and solve the problem of brokern road and traffic jams
                                City mandigobindgarh and sirhind
                                District fatehgarh sahib Punjab it's also a toll road
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                                  D
                                  Dr.Piyush verma 1
                                  Aug 16, 2022
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                                  Toll plaza at Khemana near palanpur NH8. Staff and workers of this toll plaza use abusive language. They are not exempting the local residents.
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                                    J
                                    Jigal Modi
                                    from Navsari, Gujarat
                                    Aug 16, 2022
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                                    Address: Navsari

                                    Just visit NH 48 from Navsari to Vadodara and fill pain. Think about pregnant lady, small children’s and senior citizen.

                                    Pl repair the same or urgent basis.
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                                      Address: NHAI, Gopabandhu Nagar, Berhampur, Disterict: Ganjam, Odisha - 760003

                                      Sir, With reference to the complaint subject, it is to inform that the concrete drain of service road near to NH 16, Khajuria, Berhampur, District: Ganjam, Odisha - 760003 is completely damaged. The photograph is attached. The residents of Sun Villa, a BDA approved residential plotting area are facing much more difficulties while commuting. In this regard, it is earnestly requested to please arrange to do the needful....
                                      +1 photos
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                                      Hoysala D S
                                      Aug 16, 2022
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                                      Address: Hoysala

                                      Yesterday august 16th we were travelling back to Bengaluru from Chitradurga. Around 10pm near Tumkur. 12 cars were changing tire on the left all cause of huge potholes near. Few days back even we were in same situation. It’s very dangerous. Please fix road before people lose life because of your mistake.
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