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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Jan 14, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 45

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K
kapeel500
from Rajkot, Gujarat
Aug 15, 2022
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Worst quality of NH27

Address: rajkot

Rajkot To Junagadh Highway Condition Bahot hi kharab hai or rajkot se thodi hi dur pardi over bridge ke pas bahot hi gade hai logi ki sefty kuch bhi nahi hai krupiya karke uspe dhayan dohraye ..jay bharat...
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N
Neetupuneet
from MOHALI, Punjab
Aug 15, 2022
Aug 15, 2022
This thread was updated on Aug 15, 2022
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Untrained staff at toll plaza

Today 12 aug 2022 my car CH 4274 passed sanwara toll plaza NH 22 kalka shimla highway at 8.03 am ...in my fast tag account there was less money but in that account there was security amount which was also emergency amount of 300... Wn I reached plaza only one green signal I was told about low balance ..I asked him that there is emergency amount...he told that won't work ...and also that if refill wallet it may take 15 minutes to update...or...
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B
Bineed
from Alappuzha, Kerala
Aug 15, 2022
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Unauthorised building on NH66 acquired land

Address: Near Govt, VHSS pattanakad PO, cherthala, Alappuzha, Kerala

Sir, i would like to inform you about unauthorized building contraction's going on alappuzha, cherthala. Proper pattanakad village ward 6th near govt high school. This area located kerala state, The man build a building on highway acquired land and he received full settlement from government.
Govt attached his land and building
For future highway development and they pay him well. Still he don't want to demolish the building....
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B
Bopini
Aug 15, 2022
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Excess charge deducted-refund.

I Crossed valavanthakottai toll plaza on[protected] at 17.24.54. In car no. TN 02 AY 4972. My vallet balance before entering was Rs 990/- they deducted 65/- the balance in my vallet should be Rs 925/- but it shows 825/- Thus they have wrongly deducted Rs.165/-instead of 65/- Please rectify the mistake and reverse Rs 100/- to my vallet account no. [protected]....
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K
Kunal Champaneri
Aug 15, 2022
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Worst quality of Roads

Between Bharuch and Navsari, Bharuch and Vadodara, Roads condition very bad. Too much congestion due to this . Kindly do the needful as soon as possible....
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Address: Khiriya toll udaipura

We are crossing from khiriya toll plaza NH -12 udaipura and having such a bad experience with staff and services their machine is not working and they are taking double toll from us it's a 90rs toll and they take 180 rs and saying that Fastrack machine is not working if you want to cross you have to pay double toll such a rude behaviour and senseless talks and if it's like that then why people were having Fastrack and why govt. Started this...
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S
surendar678
from chennai, Tamil Nadu
Aug 14, 2022
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Cheating on toll rates

Address: Chennai

Our vehicle number is TN12B5843
incident happened is kolappancheri toll
toll charges, one way 21 & return 10, for same day.
but while i went, 14/08/22-17:15:26 - Rs 21
while i came, 14/08/22-21:48:31 - Rs 21

11rs cheating has been happened.

please take necessary action against this issue and help me to get my money back....
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S
Skg12
Aug 14, 2022
Aug 14, 2022
This thread was updated on Aug 14, 2022
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Jakhauli Toll Plaza WRONGFUl deduction from Fastag Wallet

Jakhauli Toll Plaza — WRONGFUl deduction from Fastag Wallet

I am Sachin Kumar, approaching you to seek help for reimbursement of extra toll charges for which I have registered a complaint for my vehicle - HR-85-0795, ON Village Jakhauli toll plaza on[protected] at 10:48:04 This is regarding WRONGFUL deduction of the amount 265, . I got the message on[protected]:15:34 and I was shocked that the earlier complaint was closed...
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P
Prabhu Ragupathy
Aug 14, 2022
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Rude behaviour and vulgarity

Address: Chennai

I have travelled from Kodungaiyur to Ennore today by 18.22, Mathur toll plaza has rowdies it seems. They behave rude and talking in bad words.
I have fast tag and available balance was 252, when their machine is not working, they ask me to change and spoke bad words. I paid in cash doubly and moved.
Looking for justice....
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H
Harjinder Singh Swarn
from Ghaziabad, Uttar Pradesh
Aug 14, 2022
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30mins Jam created by Dasna toll plaza outlet from Eastern peripheral expressway to Ghaziabad

Address: Indirapuram, Ghaziabad

Above mentioned problem created by toll plaza workers when there was issue in 1 car fasttag they jammed whole highway in arguing. They should have resolved it by taking the car aside, but even on others request they didn't do it and jam got bigger and took 30-40 mins to cross it. All this happened on 14 August 2022 6:50pm to 7:20 pm. As per law our toll charges should not imply, but they still charged it. NHAI should refund our money and...
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I was at Chandwad, Nashik, Maharashtra toll plaza on 11th Aug 2022, 6:13 pm. There was a truck in front of my car which had some fasttag issues and they made all cars in that row to go back for that truck to be out of that lane. This took more than 15 minutes. So I requested the toll person not to charge my vehicle against toll. But he deferred after agreeing to do so. So please revert ₹ 165 to my account which I had paid at toll plaza....
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G
Gauv98
Aug 14, 2022
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Problem with fastag toll

I was driving from manesae to Gurgaon, and the toll showed the fastag blacklisted. I was told that I would have to pay with penalty if fastag not working. I was made to manually exit the toll and wait for them to assess. In meantime the toll was deducted from my fastag, despite I was given edit manually and waiting for the person so check details. I was lucky to be traveling with the mobile that was linked to fastag, and sms came immediately....
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Ganesh Thanthoni
from Kanchipuram, Tamil Nadu
Aug 14, 2022
Aug 14, 2022
This thread was updated on Aug 14, 2022
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WALAJA toll employees doing ROWDYSUM

Address: 13/3, Andal Nagar baluchetty chatharam

I just crossed walaja toll on 14/Aug/22 @4:05 pm...they took more than 20 mins to clear the fasttag lane i just asked why before that I had horn ...for that one employee came and fighting and using bad words and asking my address to kill me...i took a video too for your reference i am attaching too...if your not taking action against him i will suite a file and i will give a complaint against him in a police station...he need to suspend and...
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K
Kavita Vipin Anand
from GHAZIABAD, Uttar Pradesh
Aug 14, 2022
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Highway safety

We were traveling between Ghaziabad to Ajmer and there were so many cattles on the road making it unsafe as vehicle are at high speed. This issue is worst between jaipur to Ajmer and back. Kindly take serious action to avoid accidents....
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A
Anilchahar14
Aug 14, 2022
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Double Toll charges even on Fastag

I had a round trip from Badli to Kundli on KMP Flyover on 11th August 2022. My toll deductions are Rs 245 from Badli to Kundli and Rs 145 from Kundli to Badli, whereas one side toll charges were Rs 100 only. I am attaching my fastag statement, please take necessary actions against this behaviour.

Thank you...
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P
parasarora06
from Saharanpur, Uttar Pradesh
Aug 14, 2022
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Working against NHAI rules

Address: Sivaya toll plaza case

Sivaya Toll plaza is delaying for 2-3 minutes even not the peak hours
According to the rules published by NHAI if vehicle is delayed for more than 10seconds then toll will not be charged

After asking that no toll would be charged they are saying “rules are not meant for us”...
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U
Ullas23
from Pathankot, Punjab
Aug 13, 2022
Aug 13, 2022
This thread was updated on Aug 13, 2022
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Refund denied

Address: Lakhanpur

I crossed lakhanpur toll tax at 9:50pm on13/8/22 my no. Is jk o8 they can’t deduct money because it falls under 20km radius and when i asked them for refund they denied by saying once money is deducted from fastag it can’t be refunded I informed plaza manager ashok sharma and supervisor or as they were saying by the name of ajay there reply were same …I just want you to kindly refund my money or else I have take legal action against...
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A
Amrit.brar
from Faridkot, Punjab
Aug 13, 2022
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Regarding Lights on NH54 not working

I am a resident of village Chandbaja district Faridkot (Punjab). My village is on National Highway 54. The lights on the highway in my village are off since last year. Despite many complaints to the toll officials, the lights have not been repaired. We request you to take the complaint into consideration and resolve it.

Thank You,
Guramritpal Singh
VPO ChandBaja
District Faridkot
Pin:- 151203br...
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M
Mina gujar
from Virar, Maharashtra
Aug 13, 2022
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Bad roads on NH 8 causing vehicle accident

Manholes on nh 8 nearly caused an accident of my car despite the toll plazas taking money why is there no safe road that go on a national highway near Virar...
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S
Shreyas Mulgund
Aug 13, 2022
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Potholes For 3 kms stretch of NH4 near Tumkur road bypass

Respected sir,
My name is Shreyas Mulgund
I am writing this letter to you on the complainant of road maintenance for tumkur- Chitradurga highway
There are pot holes on both sides for 3 to 4 kms strech after tumkur
On NH4
I have a daughter of 14 days
While going to Chitradurga both of them suffered a lot though I was driving slowly
Request you to please patch the potholes
There are...
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