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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Feb 27, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3076
1203
+91 11 2507 4200
757
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 47

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R
Rashmi shriwal
from Bhiwani, Haryana
Aug 8, 2022
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Charging toll fee from military person from NH152D

We are serving military person and we are traveling from dadri to narnaul to and through on NH 152D. They hv charged us rupee 180 for each trip however to our knowledge as well as the various circulars released by NHAI as well as ARMY states that toll tax is exempted for a serving military person. Kindly look into the matter and take necessary action....
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R
Ridham123
Aug 8, 2022
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Makhel toll plaza

Address:Makhel toll plaza

Toll karmachari miss behaviour and very rough hate speech to Gsrtc bus driver...
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G
gundla saikiran
Aug 8, 2022
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Bad Road condition NH65ha

Address:NH 65

NH65 High way roads are horrible right from lb nagar to ramoji film city all roads are damaged...most of the accident are happening beacause of only this damaged roads please get it reparied and do needfull...
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P
Preeti--
Aug 8, 2022
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More amount deducted from Fastag

I traveled through Eastern Peripheral Way (from Duhai to Jakhauli) on[protected] at 5.09PM (Single travelling, not To & Fro) by car (Vehicle No. : HR20 Y0244, Fastag Barcode[protected]. 140rs deducted from my fastag account instead of 85rs.
Transaction ID: 0010012208071632130912

This is not the first time, i m facing this issue. Number of times this is seen.
In other instance, on dated 09-04-22, 100rs were deducted...
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Dear sir,
I dissatisfied with nimali toll plazza staff they have not technical knowledge about deducting toll about.
I am waiting more than 15 minutes but the amount was not deducted and when I say to attender then he scan using his machin and say problem from your bank not our issue and he is not good way to communicate with us.
I think this way is not good to communicate with users. I am waiting more then 15sec. Then...
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G
Gannaram
Aug 7, 2022
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Free Local Pass

Address:Indalwai, mdl:Indalwai, dist: Nizamabad,Telangana

Dear sir,

I am resident at Gannaram, mandal: Indalwai, dist. Nizamabad, Telangana. Indalwai toll plaza is local plaza for Gannaram residents.This Indalwai toll plaza is Just less than 1 km away from our Gannaram village.They are not giving new free local pass.I have submitted my local address proof and my car rc book for many times but they not giving free pass from past 3 years. Please kindly take immediate action on indalwai...
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G
Gm prtc
from Faridkot, Punjab
Aug 7, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
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Complaint Regarding Loss of PRTC by Toll Plazas Under NHAI Due to Double Deduction through Fastag

Address:G 5&6, Dabri - Gurgaon Rd, Sector 10 Dwarka, Dwarka, Delhi, 110075

Respected Sir / Madam

It is Brought to your attention that the toll plazas under NHAI are deducting double money from the buses of Faridkot depot through Fastag and causing a lot of loss to PRTC .So you are requested to Refund the Double deductions immediately and Strictly instructions should be given to the tolls in advance that no doublr deductions should be made again...
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C
Chandrika Gahlot
Aug 7, 2022
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Excess toll charge at Dasana toll plaza

Address:Dasana Toll plaza

On August 4th 2022 on Eastern peripheral expressway regular charge of my route from Duhai Topl plaza to Dasna toll plaza is 15 rupees from one side but on listed day the tag machine of “Dasana toll plaza” was broken and the toll staff was scanning fastag from hand machine due to which they charge me 100 Rs which is very unproffesional mt Transaction id is - 0010012208060545097569 please take a look at my complaint and refund my money...
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R
Rajkumar fauzi
Aug 7, 2022
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Indian army officer abused by toll manager

Address:NH-New NH 731 Old NH 56 in Bara Toll Plaza Uttar Pradesh

I was going from Bara Toll Plaza Lucknow Varanasi Highway I am from Indian Army I was shown the army card but they kept the card with them and refused to give the card and started abusing the manager was also being abused After that I did not let go when I told the manager that you are talking rudely, then he said that we do not accept the card, whatever you have to do, get an FIR against such manager, otherwise I get it done from my department...
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D
Dev12345678
from Ghaziabad, Uttar Pradesh
Aug 7, 2022
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Account debited at Alep toll plaza

Address:T 1210 VVip addresses rajnagar extension ghaziabad

My fasttag account was debited with rs 595 on 06/08/2022 wit a message that my account debited with 595 at Alep toll plaza but I did not use my vehicle on that day....
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A
Aashu0101
from Ghaziabad, Uttar Pradesh
Aug 7, 2022
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Wrong deduction at jhakauli toll plaza

There has been a wrong deduction of 265 rs for my travel through jhakauli on 5th august.i got this message 2 days later of my travel. Below is the message of deduction.

Paid Rs 265.0 toll for HR26DW3447 at Main Plaza Village Jakhauli on 05 Aug 2022, 08:33 AM. TxnId: 0010032208070040416013.Updated Paytm Bal: Paytm Wallet- Rs 0,

Kindly resolve and refund the excess amount deducted....
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K
Kushalsaini
from Hansi, Haryana
Aug 6, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
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Hisar Mayyat toll plaza, Removing my local pass without any prior notice.

Dear Sir/ma'am

I am Shiv Kumar from Hansi. Ph.no. [protected]. Car details HR21P6642, HYH0034.

I have two local pass, since this fast tag was introduced on Mayyar toll plaza Hisar. Therefore I recently found out that, they REMOVED MY LOCAL PASS WITHOUT ANY PRIOR NOTICE intimation. From, Since last 4 months.

This has caused me heavy losse, mental agony and hareesmet. Due to which i have lost my...
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K
Kushalsaini
from Hansi, Haryana
Aug 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mayyat toll plaza, Removing my local pass without any prior notice.

Address:64, om traders, New Anaj Mandi Hansi, Hisar

Dear team

I am Shiv Kumar from Hansi. Ph.no. [protected]. Car details HR21P6642, HYH0034.

I have two local pass, since this fast tag was introduced on Mayyar toll plaza Hisar. Therefore I recently found out that, they REMOVED MY LOCAL PASS WITHOUT ANY PRIOR NOTICE intimation. From, Since last 4 months.

This has caused me heavy losse, mental agony and hareesmet. Due to which i have lost my inner...
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G
Gaurav Soni88
from Palghat, Kerala
Aug 6, 2022
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Slow progress of road building

Address:Gaurav soni L n temple Street ballari

Sir/ madam
I am resident of ballari city
Major road between ballari and hospet stretch of NH 67 is undergoing construction from at least 6-8 yrs now
No perfect temporary road is being constructed
There are all diversions on the road of construction site without any service road and without any perfect sign
Traffic on the road is very high due to industries specially Jindal steel plant
It has become...
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D
Devikrishna KT
from Ernakulam, Kerala
Aug 6, 2022
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Bad condition of nh number 544

I am a 10th standard student. I was traveling from edapally to nadathara in Kerala nh 544. I could see the bad condition of the roads. The roads was not well maintained and there were many bumps and pits everywhere on the road. When we were going we saw an accident. The person fell on one of the bumps and caused immediate death. The accident was on 5th of August 2022. I felt very sad and heartbroken. I request the authority to take immediate...
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V
Vijay261273
from Delhi, Delhi
Aug 6, 2022
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Worthless Toll Plaza

Address:Model Town ,Samrala

Dear Sir

Your Tool Plaza on Ludhiana Chandigarh highway at Ghulal is totally worthless. 90% of the vehicle is passed without paying Toll Tax their. Every person tell that I am local and pass the toll tax without paying Toll Tax. Its total loss of government and loss of tax payer money. Not a single Private Bus JUJHAR NEW PATIALA DHILLON HAR GOBIND LIBRA etc passed the Toll Plaza by not paying a single penny.

Toll...
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P
pasamkiran
from Bengaluru, Karnataka
Aug 6, 2022
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Toll charges deducted when car is parked at home

Address:Bangalore

My car is in my apartment parking lot and toll got deducted, Received two messages saying toll has been deducted from random places.

Please help me recover and refund my amount....
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V
Vishal@25
from Nagpur, Maharashtra
Aug 5, 2022
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Dedicated amount cash

Fastag amount 50 rs negative in icici bank fastag or amount diducted to haladgaon toll plaza 190 rs cash so pleass i have help and solve the problem...
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K
Kumar sneh
from Sasaram, Bihar
Aug 5, 2022
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Regarding land acquisition wrong payout for land acquisition

Address:PATEL NAGAR BADHAIYABAG TAKIYA SASARAM

Sneh kumar singh mauza -sarai, khata no -139, plot no-153&154 block-shivsagar..dist-Rohtas sasaram bihar me nhai six lanning me nh-02 ke liye land acquire kr rhi h jisme 2700sq feet ya 231sq. Mt area ka 03lacs value bna h main highway pr jiska aaj ke date me 35-40 lacs value h usi plot ka 2009 ka ho land acquition ka notification h notice dekhne pr pta chala but hmne us plot ko 2012 me kharida ..us time rok suchi me plot nhi tha aur aaj jb...
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R
Raje Singh Rawat
Aug 5, 2022
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Huge and big holes in NH48 within

Address:Omaxe Panorama City, Villa No. 394, Alwar bypass Road, Tehsil Tijara, Bhiwadi

धारूहेड़ा फ्लाईओवर से साहबी पुल और दूसरी तरफ फ्लाईओवर से गुरुग्राम बॉर्डर तक 6 किलोमीटर में दोनों तरफ वाहनों की लंबी कतारें सुबह और शाम के वक्त गुरुग्राम-दिल्ली से रेवाड़ी...
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