Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Oct 22, 2025
Complaints 8454
Resolved
214
Unresolved
8240
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 47

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amrit.brar
from Faridkot, Punjab
Aug 13, 2022
Report
Copy

I am a resident of village Chandbaja district Faridkot (Punjab). My village is on National Highway 54. The lights on the highway in my village are off since last year. Despite many complaints to the toll officials, the lights have not been repaired. We request you to take the complaint into consideration and resolve it.

Thank You,
Guramritpal Singh
VPO ChandBaja
District Faridkot
Pin:- 151203
Punjab
[protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mina gujar
    from Virar, Maharashtra
    Aug 13, 2022
    Report
    Copy

    Manholes on nh 8 nearly caused an accident of my car despite the toll plazas taking money why is there no safe road that go on a national highway near Virar
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shreyas Mulgund
      Aug 13, 2022
      Report
      Copy

      Respected sir,
      My name is Shreyas Mulgund
      I am writing this letter to you on the complainant of road maintenance for tumkur- Chitradurga highway
      There are pot holes on both sides for 3 to 4 kms strech after tumkur
      On NH4
      I have a daughter of 14 days
      While going to Chitradurga both of them suffered a lot though I was driving slowly
      Request you to please patch the potholes
      There are real chances of accident
      I hope the issue will be addressed
      Thank you
      Shreyas Mulgund
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Soamidayal
        from Agra, Uttar Pradesh
        Aug 13, 2022
        Report
        Copy

        Nuh Toll Plaza (Palwal to Manesar)

        Hi Team,

        I travelled on Nuh toll plaza from Palwal to Nuh on[protected] at night around 10.00 PM. When I entered on toll plaza and asked that pls captured my fastag but they said yes recorded and when I exited from Nuh exit point and the toll cost is 45 for my journey but they charged today 200 INR for whole journey from my fastag account. This is not the first time. Pls help me to get my money back and take necessary action...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        Excess toll was deducted from FAST tAg during recent journey

        Car number: DL3CCR0657
        date: 11/08/22 at time 14:03
        AMT deducted: rs 105
        Txn ID : FT[protected]

        Pls help to refund the excess toll...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Sonvale
        from Nashik, Maharashtra
        Aug 13, 2022
        Report
        Copy

        Address: RAJIVNAGAR, NASHIK, MAHARASHTRA

        I used Ghot toll to go and return from Nashik to Igatpuri journy. I crossed Ghoti toll plaza at around 4.00pm on 12/8/2022 and return by same day around 5.20pm but both time i charged by 135rs i.e. Total charged paid 270 for only within 2hrs time.

        Pls refund my excess 135Rs.
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          deshmukhsantosh
          from Pune, Maharashtra
          Aug 13, 2022
          Report
          Copy

          Address: C204, La Valle Casa Chandani Chowk Bavdhan

          Reached Nasik (started from Bavdhan at 3:30pm, reached Nasik 11:30pm)

          Ekdam killer *khadde* ahet on *Sangamner Bypass* after toll plaza exit. *#nhai* management is aware that atleast 100 vehicles get damaged every night. Was fortunate that my car didn't get damaged even after hard impact because of the alloy wheels and high tyre pressure, otherwise 25+ cars were standing roadside as they either burst their tyres, or broke the rim and had to do spare wheel 🛞 replacement in dark.

          Forward to all those who are planning their Pune Nasik travel over long weekend 🧳

          #Sangamner & #NHAI is earning bad name especially when Azaadi ka Amrut Mohatsav is being celebrated
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Not sh
            from Bundi, Rajasthan
            Aug 13, 2022
            Report
            Copy

            Address: A-36, TIRUPATI VIHAR , CHHATARPURA, In front of colony gate, In front of colony gate, In front of colony gate, In front of colony gate

            Sir
            Yesterday I was coming from jaipur to bundi with all my family members on NH52 . I was driving the car.
            After crossing devli there is a bridge between devli to pech ki bauri. ( पेच क़ी बावड़ी ).
            There a mahindra pick up came to my side by an un authorised cut in front of me. The driver was totally stupid. Any how i succeeded to save me and my family.
            I request you to take action and do need ful to stop unauthorized traffic from wrong side. It may be harmfull anytime and may accure severe accident.
            With request
            Nitesh Mandowara
            Mob. [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jatin1011
              Aug 13, 2022
              Report
              Copy

              Address: Chandimandir toll plaza

              I was traveling back from chandi mandi toll plaza. The toll person told me that my fast tag balance is not sufficient and asked for double money. I told him that money is sufficient but he told me to pay double money (cash). After i crossed the toll plaza i got a message of money deduction from my fast tag. Kindly look into this matter very seriously, these toll people need to strictly punished
              Details of toll and time
              13/08/22
              Chandi mandir toll plaza
              Pin code: 134107
              Time 3:10 AM
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                KANDASWAMY GIRI
                Aug 12, 2022
                Report
                Copy

                Address: Padiyanallur redhills, chennai

                A govt bus from redhills to ponneri stopped at redhills tollgate for non payment of toll bill.
                Butt it's not true. The govt officials saying that they had paid consolidate bill for their vehicles and list has been provided. This is purely a communication issue between tollgate officials and govt officials. Why should we public should suffer eventhough bought ticket. This is purely a public neusense. Vehicle no. TN 21 N 1920. I am one of the passengers in the bus. It is already 11 pm.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vidush kant Bhatia
                  Aug 12, 2022
                  Report
                  Copy

                  While traveling on NH-130 we are continuously facing problem regarding domestic animals especially cows there heard is sitting on the road and not letting us to maintain our speed and while travelling in night sometimes we are not even able to see there heard from far distance which leads to jerk braking which is very dangerous sometimes so please try to do something about this
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Amit9956
                    Aug 12, 2022
                    Report
                    Copy

                    I have given toll tax offline please check the attached receipt
                    I wa also charged online for the toll tax
                    Txn ID is [protected]
                    Please let me know why I have been charged online even after paying the toll tax offline directly.
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pgkkreddy
                      Aug 12, 2022
                      Report
                      Copy

                      My self kk Reddy traveling from kadiri to Hyderabad on[protected].my fastag was working in all toll gates but kasepalli toll gate andhrapradesh was not working and their mechine was not working and they were behaving very badly and asking to purchase new fastag.These guys tie-up with fastag sellers and asking to buy new fastag.same my fastag was working ine next tollgate Amakthadu.
                      Please verify and take appropriate action
                      Regards,
                      Kk Reddy
                      [protected]
                      Aug 12, 2022
                      Updated by Pgkkreddy
                      Please check and resolve
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shailendra2390
                        from Ghaziabad, Uttar Pradesh
                        Aug 12, 2022
                        Report
                        Copy

                        Road condition is very poor and dangerous in between Aligarh and Ghaziabad of NH91, though toll amount is very high.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dr Wasim Patel
                          Aug 12, 2022
                          Report
                          Copy

                          I was passing from toll as on 11/08/2022 between 10:30 to 11:00 am and there was a multiple scan of toll but due to technical issue it wasnt able to get deducted. As the toll staff asked for cash double i asked him for the re scan the fastag and sudden another person came and than he argued heated. After paying the cash aslo there was a try to assualt upon me on karjan toll booth no 20 on same time by staff name nilesh gohil and one another.

                          car no : gj06eh7440
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sswati aanand
                            from Delhi, Delhi
                            Aug 12, 2022
                            Report
                            Copy

                            Address: Joya toll plaza

                            At Joya toll plaza road condition is severe due a huge pot hole. Our two tyres of car are bursted due to that. This pot hole can cause severe accidents here. Please repair it as soon as possible.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nitin Sareen
                              from Allahabad, Uttar Pradesh
                              Aug 12, 2022
                              Report
                              Copy

                              Sir I crossed Brijghat Toll Plaza (U.P) today 11 Aug 2022 at 7:46pm by My Car Up26y 2017, the amt of rs 95 was deducted instead of rs 55 from my Paytm Fast tag, please refund my excess amount of rs 40 that has been deducted wrongly.
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                Utkarsh Chopra
                                Aug 11, 2022
                                Report
                                Copy

                                Address: Delhi - Meerut express way

                                Fasttag booth is not working and the workers are collect toll by hand and as per the law they can't collect the toll if the the toll booth is not working and the workers their is also abusing and fight and misbehaving act with me and my family.
                                The Name of the booth is KASHI TOLL PLAZA and the Location is DELHI MERRIT EXPRESSWAY
                                KINDLY HELP ME IN THIS...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pradeep Raghuvanshi
                                  Aug 11, 2022
                                  Report
                                  Copy

                                  MY CAR NO. MP08CA3445 paid RS 80.0 TOLL AT choundha on 25JUL2022, at 11.38AM Txnld;[protected] this amount is deducted FASTAG NO.34161FA820328E[protected] . In actual nither me nor my car did not traveled through this toll plaza in life even that day I and my car stay in garage my native place GUNA m.p. about 350 KM distance but this type cheating done .I complained through FASTAG PATM but till now no solution so please checked and return my amount @80.0 rupee which was cheating by toll plaza.
                                  Aug 11, 2022
                                  Updated by Pradeep Raghuvanshi
                                  MY CAR NO. MP08CA3445 paid RS 80.0 TOLL AT choundha on 25JUL2022, at 11.38AM Txnld;[protected] this amount is deducted FASTAG NO.34161FA820328E[protected] . In actual nither me nor my car did not traveled through this toll plaza in life even that day I and my car stay in garage my native place GUNA m.p. about 350 KM distance but this type cheating done .I complained through FASTAG PATM but till now no solution so please checked and return my amount @80.0 rupee which was cheating by toll plaza.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jay Nihalani
                                    Aug 11, 2022
                                    Report
                                    Copy

                                    Address: Adani shatigram, Ahmedabad

                                    Today I am travelling by my car Ahmedabad to Navsari, It's not looks like National Highway, it's like I am driving in village street, lots of Pothole, so much traffic due to bad road conditions.
                                    why should I have to pay, if you can't do properly maintanence.
                                    I am stuck in the traffic (after the toll plaza of surat) since last 2 hours, i hardly cover 1 km in 2 hour.
                                    Very very bad condition of roads.
                                    If we are giving you on bad road conditions you have to do properly maintanence
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit