Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Dec 12, 2025
Complaints 8467
Resolved
214
Unresolved
8253
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 55

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dinesh Manker
from Mumbai, Maharashtra
Jul 19, 2022
Report
Copy

Address: NH 47 Koshmi j joad, Koshmi Industrial Area Betul

Hi Sir,

Several cement trucks has been parked for so.many days on NH-47 near Koshmi Industrial area dist Betul which is causing problem to passing vehicles. I was passing by there and avoided a major exident. Kindly take necessary action about it on urgent basis.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vini8895
    from INDI, Karnataka
    Jul 19, 2022
    Report
    Copy

    Address: sanskrit colony, Behind MAHADEV MARBLES

    In respect of SOLAPUR - VIJAYAPURA HIGHWAY, vehicles going out of Vijayapura city via Ring road (Ashram road) are entering highway and are going against on coming high speed traffic. This is a disaster waiting to happen. Please take action in this regard.
    +1 videos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dhanwant khushdil
      Jul 19, 2022
      Report
      Copy

      Address: Main chouraha jhankat, Khatima Nanakmatta Highway

      Sitarganj khatima national Highway NH9 KE FOOTPATH per atikarman karke vyaparmandal jhankat dwara toilet nirmaan karvaya jaa raha hai jo ki aaye din durghatnao ka kaaran banega. Main chouraha jhankat.
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shah vishmay
        Jul 19, 2022
        Report
        Copy

        Address: Mandal , NH48

        I am residing in vyara and having office at fort songadh which is connected by NH48 and I travel daily 18 kms too & fro it's a toll road at mandal then too the road is not been repaired and maintained well kindly inform the authorities and make a solution for above !!! Vande mataram !!!
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dhanwant khushdil
          Jul 18, 2022
          Report
          Copy

          Address: JHANKAT, JHANKAT

          National Highway NH74 ke upar atikarman karke toilet banaya jaa raha hai jisme parsaasan bhi involve hai. Vyapaar mandal jhankat dwara parsaasan ki sahayta se NH74 per toilet ka nirmaan Kiya jaa raha hai jo ki avaidh hai kirpya sangyaan le . Main chouraha jhankat
          +1 photos
          Jul 18, 2022
          Updated by Dhanwant khushdil
          Nanakmatta khatima marg NH9 JHANAKAT HAI
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Parveen ruchi
            from Rohtak, Haryana
            Jul 18, 2022
            Report
            Copy

            Address: 673/35 JANTA colony rohtak

            Sir
            My car tata Nexon brand new car with only temp no having FASTTAG crossed DIGHAL toll on Rohtak JHAJJAR road two times on 17/7 from rohtak to jhajjar on 18/7 from jhajjar to rohtak Toll was deducted from my fasttag APP PARKPLUS Rs 50 and rs 30 while on return but toll authorities demanded rs 100 and make slip of 100/- then allow to cross toll plaza You are requested to return our payment of rs 100/-
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Hardik Bahediya
              Jul 18, 2022
              Report
              Copy

              Address: CHARBHUJA TRADERS ,OPP.NAVAJIVAN HOSPITAL,AROGHYANAGR,VADALI

              Why to suffer in que car if somebody ahed you is not paying toll tax as he is government employee.
              On 18/7/22 I was passing through that tall tax at 6:15 am, I had suffered from same situation waitedfor 15 min, and conclusion was to go back and turn to other lane.
              So, how this could be dealed. Please consider this
              Jul 18, 2022
              Updated by Hardik Bahediya
              Why to suffer in que car if somebody ahed you is not paying toll tax as he is government employee.
              On 18/7/22 I was passing through that tall tax at 6:15 am, I had suffered from same situation waitedfor 15 min, and conclusion was to go back and turn to other lane.
              So, how this could be dealed. Please consider this
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                nesh patel
                Jul 17, 2022
                Report
                Copy

                Address: Bardoli

                Not good staff for songhadh to toll plaza South gujrat hazira to nvapur highway...local staff not done job very well...mis behaviour for customer...and also not follow gov . Rule...plz change staff ...
                Jul 17, 2022
                Updated by nesh patel
                Realy not good staff. Sabse ghatiya staff in Soma songhadh toll plaza
                Jul 17, 2022
                Updated by nesh patel
                Company kuch bhi nahi dekhti costomer pr unko unka profit chahiye...publik kuch nahi bolegi ...Surat ke log jago or local staff or compo ko jgao to presan nhi karegi...5 min se jyada rukvate he or ...gov ki koi guidelines fallow nhi krte he ...Soma ke songhagh tall plaza pe...so plz change staff ...Soma?
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anil_singla
                  from Longowal, Punjab
                  Jul 17, 2022
                  Report
                  Copy

                  Address: H.no. B-1/856, Ram Nagar, Sunam 148028

                  My vehicle no. PB44C0820
                  I crossed badbar toll barrier on[protected] at 2:19 PM and paid Rs. 100 .
                  I returned on[protected] at 5:20 PM . They again charged Rs. 100. It should have been Rs. 50.
                  Pl look into the matter
                  +2 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Adwitiya Malhotra
                    from Lucknow, Uttar Pradesh
                    Jul 17, 2022
                    Report
                    Copy

                    There is a big hole on the bridge of ganga river at gegaso, between Fatehpur and Lalganj U.P. It is very dangerous please fix it or atleast place a warning sign
                    Date:17 July 2022
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sachingld
                      Jul 17, 2022
                      Report
                      Copy

                      Sir I am sanjeev kumar singh serving in Indian Air Force was travelling from home to duty station one toll plaza in haryana named madina toll plaza collected toll tax from me
                      +2 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vijayarajus
                        from Hosur, Tamil Nadu
                        Jul 17, 2022
                        Report
                        Copy

                        Address: Vaniyambadi

                        On 16th july 2022 I was going from hosur to chennai in car TN11 AU5956 while crossing the vaniyambadi toll gate, money was deducted and toll gate boom opened, while crossing the gate, the boom fell down on my front bonnet causing minor dent and again opened and fell on glass, my family in car were panicked and when asked about this, tollgate employes were very cool answering that nothing happened to glass and said dent is not so much for visible, and telling me this incident happens often so only they have put thermocol around boom for avoiding damage. How can NHAI answer like that with out any responsibility and telling this happens. Any times, what resposibility do NHAI take, I have taken video of employee answering
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          AshokJain578
                          from Jaipur, Rajasthan
                          Jul 17, 2022
                          Report
                          Copy

                          Address: Sitarampura toll , ring road Jaipur before vatika exit

                          Sitarampura toll is charging toll from local public situated at Jaipur ring road at vatika exit.

                          When i have shown my aadhar, he said aadhar is a not a valid address proof.

                          I have asked to provide complaint book then he started misbehaving with me and clearly refused to give complaint book.

                          Pls confirm why local punlic is charged for toll.
                          Pls confirm why aadhar is not a valid address proof.
                          Pls confirm why comolaint book is not given by toll employee.
                          Also confirm what action is taken against that toll.

                          Also confirm why this kind of dadagiri is allowed on tolls.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            U
                            udaysinhthorat0
                            from Pune, Maharashtra
                            Jul 17, 2022
                            Report
                            Copy

                            Address: PUNE

                            I was travelling to Narayanpur from Bavdhan, Pune. My Car is MH12 QY0901 registered. I have got charged Rs. 110/-. Is it chargeble if I lived within 20 km. I have visited Toll Naka Office and staff was talking to me very much arrogantly. These employees and specific agency is lootmar company. DM of pune should come forward and intervein for this sophisticated lootmar. and refund my amount. let me known the procedure to avoid such kind of irritating experience.
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ravi Babiya
                              from Rajkot, Gujarat
                              Jul 16, 2022
                              Report
                              Copy

                              Address: Nh27, Greenland crossing to ajidem (Bhavnagar by pass), Rajkot Gujarat

                              Main high way & service road both sides Detroit
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                jeetendrakum
                                Jul 16, 2022
                                Report
                                Copy

                                Dear Sir, Mohania toll plaza is taking more then 45 min to cross even though toll as not free as per the policy this should be free pls check this matter toll timing 16 th july around 16:20
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anurag Airon
                                  Jul 16, 2022
                                  Report
                                  Copy

                                  Sir I traveled by my car HR20AA7090 on 16.7.22 from rohtak to rewari. The toll road was in worst condition, bid deep holes at every 50 meters. Not maintained by companies yet they charge full toll. It's not fare
                                  No resolution till now
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    X
                                    Xyzabcd123
                                    from Wankaner, Gujarat
                                    Jul 15, 2022
                                    Report
                                    Copy

                                    Address: NH 27, mobali chamber, wankaner

                                    There is truck parked on national highway 27 service road near wankaner at Chandrapur village. This truck is parked from more then 1 year and it is causing lot of traffic issue.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Devaj Tulsyan
                                      Jul 15, 2022
                                      Report
                                      Copy

                                      I am writing this report to complaint about your toll plaza staff(on Muzaffarpur-Sitamarhi, National Highway 77). I am listing the following troubles we faced at the toll plaza this afternoon:-

                                      1. The fastag machine was not working.
                                      2. We asked the cabin staff(Rajendra
                                      Prasad) to check the machine
                                      again, he started misbehaving
                                      with my driver and when my father
                                      try to speak with him he started
                                      abusing him and he also gathered
                                      his colleagues to get involved in
                                      physical fight.

                                      After this incident my mother feels very uncomfortable ( reference to insecure).
                                      I request the authority to please ensure quick action on this incident. Your earliest action will prevent this same situation to general public too.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Bhavana Patil
                                        Jul 15, 2022
                                        Report
                                        Copy

                                        Dear Office bearers,

                                        Hope you all are doing well.

                                        I am Bhavana Patil daughter of Mallikarjun Patil R/O # 92, Krishna Nagar, Behind M.A.M Hostel Kalaburagi-585102 (Earlier known as Gulbarga), Karnataka.

                                        The Issue which I am taking up needs immediate attention.

                                        The Over Bridge crossing railway line at Naganahalli village of Kalaburagi Ring Road. Karnataka (which comes under NH 218) does not have a proper service road which has been pending for over 10+ years now. (The service road which we are talking about is just 400m on each side of the bridge, taking up a total 1.6 km and road just need be from Start of the bridge to Railway line)

                                        The same request has already been taken up many times to respective official authorities (Kalaburagi NHAI Office), but we had no response from them.

                                        On 24th August 2021 the surrounding villagers requested the proper service road upto the railway track on either side of the bridge to Project Director Kalaburagi (Sri. K.N. AJAYKUMAR MANI) but the officers have neglected and misbehaved saying that this complaint can be taken upto any officer of Higher authority.

                                        On 31st August 2021, My Father Mallikarjun Patil personally met Mr.Akil Ahmed in Bangalore NHAI RO Office and handed over the request letter. The response from Mr.Akil Ahmed has been positive and said he will be discussing with concerned officials and resolve this issue.

                                        The same issue is already raised to PMOPG, as we are expecting the response on the same, the PMOPG no as follows : PMOPG/E/2021/0438586 .

                                        So, this mail is just a reminder and please take this matter seriously and resolve the issue which has been pending for decades.

                                        The Current condition of the road (Service road under bridge) and reference documents will also be attached for reference.

                                        Regards,

                                        Bhavana Patil

                                        [protected]

                                        Mallikarjun Patil

                                        [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit