Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated May 9, 2024
Complaints 8420
Resolved
212
Unresolved
8208
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3081
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 59

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sunil.gidwani
from Kolkata, West Bengal
Jun 28, 2022
Report
Copy

Waiting time at Toll Booth

Address:Bhadbhid, bhavnagar

There was more than 1 min waiting time at bhadbhid toll post near bhavnagar. I have video and photo too...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabh Kumar
from Mumbai, Maharashtra
Jun 28, 2022
Report
Copy

Fastag deducted at manesar toll vehicle parked at home

Is this some kind of fraud happening at manesar toll. I have raised a complaint also with NHAI. Is this the fraudulent scheme launch by govt of India to loot their own citizens. What a shame. Pathetic. Your own money is not safe in your own country.

Govt of India you should feel ashamed first you forced people to use fastag to be a part of this fraud. Will be going to court against this.

Complaint no. 6184787...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankur70chouksey
from Gadarwara, Madhya Pradesh
Jun 27, 2022
Report
Copy

Abuse words

Address:Gadarwara, Narsinghpur, Madhya Pradesh

Vishankheda toll plaza employees demanded me rs. More than amount display there even I have SBI fast tag card and having Rs. 435.00
I don’t know the name of employee but if I see him I will known him. He stop me at Toll plaza for more than 50min. I.e. About 06:00PM to 06:50PM Dated[protected]. You can also see in CCTV footage of toll plaza.
Kindly take action against him, if you will not take action against him then I will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Surapet, Chennai byepass road.

Surapet toll plaza is located within city limit of Chennai -Tamilnadu, collecting a toll of Rs 70.00 which is not worth and not fair, the roads have much potholes and ups and downs, like traveling in a roller coaster, no maintenance. Please suggest me where should I take this complaint?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GauravBisht
Jun 27, 2022
Report
Copy

Very BAD Toilet Condition at Brijghat Toll Plaza

Address:Delhi

Hi Sir,
I use NH24 Highway very frequently to visit my hometown (Uttarakhand) from Delhi with my family. In this route we cross 3 toll Plaza's

Chhajarsi Toll - 140 Rs Single Side
Brijghat Toll - 55 Rs Single Side
Joya Toll - 40 Rs Single Side

All Toll Plaza toilet's are in very bad condition, even they are not in usable condition and its a basic facility which should provided on every highway...
+2 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sh@123
from Khanna, Punjab
Jun 27, 2022
Report
Copy

Illegal entry and exit points

Lot of fuel station and shops restaurants are given illegal entry and exit point on NH44 especially near sirhind rajpura regional...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dinesh Bhadauriya
Jun 27, 2022
Report
Copy

Electrical work

Address:bhike pur brij ke pas

Chenij no 363+760 ke samne electric bar opan pada he kisi bhi yatri ko karent lag sakta he sabhi pol ke cap opan he...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
davala raju
Jun 27, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
Report
Copy

I have demanded the compensation for illegally occupied site of 0.07 cents site by NHAI.

Address:HEADQUARTERS OF NHAI NEW DELHI.

This is davala raju, actually the complaint is, our site 0.07 cents was illegally occupied by NHAI. I. E Also confirmed by RDO of kovvur in the form of Endorsement three months ago. Due to From the above from our side two times legal notices are served but until upto this time NHAI have not responded.
Hence, due to this kindly verify our matter and give me the compensation has given me as early as possible for the illegally occupied...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jharkhand West Bengal border, GT Road

With utter dissatisfaction, I've to inform the Jharkhand -West bengal border on the GT road over the barakar river is highly unmanaged and is life threatning. The police on the West bengal side of border have blocked 2 lanes of highway and only one lane is open. This causes long line of traffic and with more dangerous situation over the bridge where overcrowding of cars and majorly trucks can be seen....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasad Kasi
Jun 26, 2022
Jun 26, 2022
This thread was updated on Jun 26, 2022
Report
Copy

Waiting more than 25mins but still in queue

Waiting more than 25mins in the queue at Guduru Toll Plaza on national highway 163 Telangana state. This is a horrible service but still I had to pay the toll free to cross...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amruta Koti
from Pune, Maharashtra
Jun 26, 2022
Report
Copy

Complaining about Tasawade toll plaza

Address:Tasawde

Currently the tasawade plaza has more than 100 meters line and for the people who know the rule they just cant get oit of the car and go to domeone to tell that the vehincles should be passed. Hen i stopped for the toll, i conveyed the message to the representative that the line is too big but he gave a stupid reason that today is sunday. Where in the rule clearly states that for any reason the line should not be more than 100 meters otherwise...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayesh622
Jun 26, 2022
Report
Copy

Double Toll Paid On Mumbai Pune Expressway

Address:Khalapur Toll Plaza(Mumbai Pune Expressway)

As we was Travelling from Pune towards Panvel, we paid Toll amount of ₹203/- at Talegaon Toll Plaza & the Toll collector said that your car will be allowed to pass by Khalapur Toll Plaza by showing this Receipt. Also its been clearly mentioned on the receipt that the Exit plaza for this Toll receipt is Khalapur Off Ramp(West) (I’ve mentioned it below in the image).
After reaching to Khalapur Toll Plaza, the Toll collector denied...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I, Maj Kiran Reddy A serving Major in Indian Army while on duty travelling from Bangalore was denied for exemption of toll tax in my vehicle KL13AS9075 at Mulbagal toll gate and was charged Rs 75 which got debited automatically from my fastag . I have spoke to the manager also but he denied to refund and saying that it should be reverted from NHAI then they will refund me. I request you to refund the toll tax paid by me.
Regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayushtripathi0321
from Mathura, Uttar Pradesh
Jun 25, 2022
Jun 26, 2022
This thread was updated on Jun 26, 2022
Report
Copy

Complaint against worker of mahuvan toll plaza mathura

Address:Mahuvan toll plaza mathura

Hello mai mahuvan toll plaza mathura ki complaint karna chahta hoon vahan lane no 14 Par jo worker hai jiska naam Amit kumar s/o mohan lal hai Us vyakti ne toll par mere or mere parivar ki mahila ke sath gaali galoch va badtamizi ki or Maara peeti karne ki koshish ki jiske liye mai chahta hoon uske khilaaf jaldi se jaldi koi legal action liya jaaye aapki ati kripa hogi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakhangarg
from Palwal, Haryana
Jun 25, 2022
Report
Copy

NH -919 Palwal Sohna road - DHATIR Village has 5-6 ft pit

Address:NH -919, Palwal to Sohna road, Dhatir Village

On NH 919 has 5-6 ft pit in Dhatir Village and this road is used by thousands of daily commuters to Gurgaon for office
In rainy day, this big pit also not visible and may cause a death of life for two wheelers and also create a long queue for passing this pit as which is not visible in rainy days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I travelled on date 4 February 2022 from rohtak to khair, aligarh where at palwal toll plaza i paid toll tax in cash rs 160 due to some error in fast tag at tume 21:51:54 vehicle no. HR12AL8516 but later on date 10 February 2022 time 10:02 am rs 160 also deduct from my paytm wallet for this travel.

Plz refund this amount otherwise ready for the consumer complaint.

Regards

Name Vinay Khatri, Advocatebr...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mahesh Shrikhande
from Karjat, Maharashtra
Jun 24, 2022
Report
Copy

Illegal speed breakers made on highway NH248A.

Dear sir/madam,

There are many illegal speed breakers made on highway NH248A between kadav and Karjat. This speed breakers unnecessarily creating accidents as there is no any signboard for that. It is creating noise, increasing vehicles maintaining and human discomfort while driving through this speed breakers.

I request you on behalf of many residents from this area to take action on this and remove this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sai snehith
Jun 24, 2022
Report
Copy

Collecting charges for fastag recharge

Bollapalli toll plaza
Here at pos fastag counter people are charging 10 percent extra for recharging fastag..kindly take the necessary action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saravana13681
Jun 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Receipt & Threatening Speech

Address:Trichy

Hello sir,

My name is Balakumar studied B.Com and after coming out o[censored]nemployment I took a loan and drove an auto to make a living.

The KNR Contract National Highway from Trichy to Kallagam is yet to be completed.

At night the cow calves are lying on the road and in the dark at night they are placed on the big stone road without any notice board.

They charge toll fees without...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Delhi merath express ve per fixed toll se jyada rupaye Kate jaate Hain shikayat karne ke bad bhi vah rupaye wapas nahin kiye jaate Hain 45 rupaye ke toll ke badle ₹80 Kate ja rahe hain aur kafi bar shikayat ki ja chuki hai toll per karmiyon dwara badtamiji ki jaati hai aur koi paise wapas nahin kiye jaate Hain kripya iska Samadhan Karen....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy