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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 57

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J
Jul 11, 2022
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Dear sir, Sir I have a complain regarding toll debit charge from fasttag. 100 rupees on date. 9.7.22.
Without going the car on toll.Car is standing in home and toll fasttag charges. I am complaint regarding this Nhai. Transaction I'd is 720301104002002000699633 please chek and confirm
+1 photos
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    Purohit Rahul
    Jul 11, 2022
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    Address: Hotel Purohit, Mota Chiloda, DT. Gandhinagar Gujarat 382355

    I have business Hotel Purohit, NHAI bridge constcted near it and that bridge has service road touched. All the water in the raid get flooded to service road and there is no way for water to go because service road doesn't have proper sewage system. We and other people suffering due to this and it's also causing health related problems.

    Address: Near Hotel Purohit, Mota Chiloda, Dis. Gandhinagar Gujarat
    +5 photos
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      bijender bohna
      Jul 11, 2022
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      Worst toilet

      This time I cross thana toll between kaithal and pehowa (Haryana). The toilet is much worst I have ever seen. Swachch bharat Abhiyan is going so fast. Modi ji feel proud...
      +2 photos
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      bhardwaj.ashi04
      from Nimbahera, Rajasthan
      Jul 10, 2022
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      Address: Jojro ka khera Chittorgarh

      Hi
      My car was Break Down vehicle picked By Dealership thru toe vehicle, my car was on this vehicle after that toll boot deduct unauthorised Toll of that vehicle can check CCTV footage of toll booth also.

      Paid Rs 95.0 toll for RJ45CT1402 at Jojro Ka Kheda Toll Plaza on 10 Jul 2022, 11:03 AM. TxnId: 0010012207101122155404.Updated Paytm Bal: Paytm Wallet- Rs 59
      Jul 10, 2022
      Updated by bhardwaj.ashi04
      Hi
      My car was Break Down vehicle picked By Dealership thru toe vehicle, my car was on this vehicle after that toll boot deduct unauthorised Toll of that vehicle can check CCTV footage of toll booth also.

      Paid Rs 95.0 toll for RJ45CT1402 at Jojro Ka Kheda Toll Plaza on 10 Jul 2022, 11:03 AM. TxnId: 0010012207101122155404.Updated Paytm Bal: Paytm Wallet- Rs 59
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        R
        Ragrao
        Jul 10, 2022
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        Dear Sir/ Madam
        Today I travelled to Mangalore from Udupi, crossing the Surathkal toll at around 10 am. I returned on the same at crossing the above mentioned toll at 3 pm. To my utter surprise, 60 INR has been deducted twice from my account in this toll; it should have been 25INR for the return. There was no scanner available and I think the deduction was done manually.
        Please take strict action against errant toll and return the money back into my account
        Looking forward for a favourable action
        RR
        +2 photos
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          A
          Jul 10, 2022
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          Address: Nagina
          Website: Nhai toll.plaza

          Today ie 10.07.2022 I was passing through dehradun nagina route toll plaza around 4:49 pm in the evening. My toll charge got deducted and i started moving ahead as soon toll barrier lifted up. Suddenly toll barrier fell over my car roof top with a loud sound that caused minor damage to my car. Toll staff said it happened due to technical error. The incident could have damaged my car.
          Txn details : 0010032207101648116447

          Arjun singh
          Haldwani
          [protected]
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            #Little Rockstar Ojashwa
            Jul 10, 2022
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            Address: Mungari Karchhana Prayagraj

            Today I crossed Mungari toll plaza at 10:30 AM.
            I am a local person so toll plaza gave 1 toll ticket Rs.65. Then i saw the reciept toll gate name not mentioned in the reciept.
            I know every toll plaza gave reciept and all the toll gate name mention on it but Mugari toll gate gave me a reciept where is toll gate name not mentioned in the reciept. So they provide fraud toll reciept.
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              Nitindia
              Jul 10, 2022
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              Address: Miyanwala,dehradun

              Dear sir,
              I'm from dehradun, The free pass is not being issued by the toll plaza near lacchiwala, the pass is given free within a radius of 10 km by the government, but it is being said by the toll plaza that now no free pass is being made. while, in front of me someone's free pass created there. After this, when I made a paid pass for one month, he created a pass for 23 days only.
              So, it's right or wrong, please solve this problem ASAP

              Thanks and regards
              Nitesh
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                S
                Swetha_N
                Jul 10, 2022
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                Address: Pudurpandiyapuram Toll plaza,NH 45B

                Today During my visit alongside National Highway 45B road, Thoothukudi road, at 7.40 am, the toll plaza at Pudurpandiyapuram lacks basic amenities as the toilets here has been locked leading to public inconvenience.
                The toilet block at the toll plaza were closed and the gates were locked with the chains and locks.
                The toll plazas falling under the NHAI are supposed to have operational public toilets separately for handicapped, women and men.

                So i request the authority to take immediate action against the responsible toll plaza manager and provide good functioning and maintenance of public toilets and basic amenities.
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                  Manju Khattar
                  Jul 10, 2022
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                  Address: Laxminarayanpura , Delhi -ajmer express way

                  When we crossed daulatpur toll, when we crossed 4-5 km there was a big dig on the road, car jumped and both left tyres got burst, after we came to know that after 5 cars were in the same condition as ours, and we tried to so many mechanics, but everyone declined, and we tried to call nhai too many time for the help v, no one came . Why you people charged the toll, if you can not contruct the road properly
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                    S
                    sunilrahra
                    Jul 9, 2022
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                    Dear
                    Sir/madam
                    Mera Naam sunil Rana hai
                    Jind se bhiwani road pe bhansa toll pe toll karmchari toll pe apna raaz chala rahe hai fastag line ko block kar dete hai aur cash line se jab gujrte hai toh usko rokte hai aur aur puchte hai iss line mein kyu aaye ho main bola aap machine se tax kaat lo aur vo bole iss line mein kyu aaye ye btao main bola fastag wali line aap ne block kr rakhi hai isliye aaya batameezi karne lage aur pattar utha ke car pe maara
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                      K
                      karthikeya k
                      Jul 9, 2022
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                      Address: Surathkal

                      It is observed that from many years this toll plaza is giving concession for KA19 ____ vehicles. Which is not valid in all cases.
                      Case 1: A second hand vehicle brought from bengaluru or udupi or from other areas of having KA 05, KA 20 registration but residing near surathkal are not getting local concession from this. As they dont have KA 19 registration.

                      Case 2: Thought in another way, a vehicle purchased from mangaluru with registration number KA19... but residing at puttur or sulya or some other far away places, when he crosses this toll plaza will get concession as the person is having KA19 registration plate, actually which should happen.

                      So I request to give concession based on a valid address proof not on registration number plate.
                      Jul 09, 2022
                      Updated by karthikeya k
                      It is observed that from many years this toll plaza is giving concession for KA19 ____ vehicles. Which is not valid in all cases.
                      Case 1: A second hand vehicle brought from bengaluru or udupi or from other areas of having KA 05, KA 20 registration but residing near surathkal are not getting local concession from this. As they dont have KA 19 registration.

                      Case 2: Thought in another way, a vehicle purchased from mangaluru with registration number KA19... but residing at puttur or sulya or some other far away places, when he crosses this toll plaza will get concession as the person is having KA19 registration plate, actually which should happen.

                      So I request to give concession based on a valid address proof not on registration number plate.
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                        D
                        Dhavaljiladiya
                        from Junagadh, Gujarat
                        Jul 9, 2022
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                        Address: To-gadoi taluka-vanthali

                        At gadoi toll plaza
                        On junagadh-somnath highway
                        Led street light on road are not working
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                          Kiranborate
                          Jul 9, 2022
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                          Address: Wahal ulwe Navi Mumbai

                          Rain water logged at entry point o[censored]lwe newly constructed road don't have proper drainage. Don't have optional road for ulwe entry.
                          Optional entry road work pending, for last 6 year, road near to sector 3, 2, 21, 23 outside road connect to main road ulwe entry.
                          Please do the needful as soon as possible
                          Thanks and regards
                          Kiran borate
                          [protected]
                          E-mail address - [protected]@gmail.com
                          +1 photos
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                            K
                            Kiranborate
                            Jul 9, 2022
                            Resolved
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                            Resolved

                            Address: Siddhi Sai residency, plot no 195, sector 3 Flat no.305 ulwe Navi Mumbai 410206

                            Rain water logged at entry point o[censored]lwe newly constructed road don't have proper drainage. Don't have optional road for ulwe entry.
                            Optional entry road work pending, road near to sector 3, 2, 21, 23 outside road connect to main road ulwe entry.
                            Please do the needful as soon as possible
                            Thanks and regards
                            Kiran borate
                            [protected]
                            +1 photos
                            Jul 9, 2022
                            Complaint marked as Resolved 
                            Provide optional road for ulwe entry which is pending for last 6 year near to sector 3 2, 21, 23 Name -kiran Vijay Borate E-mail address - [email protected] Mobile no.9870851048
                            Hope respondent may Sufficient qualify to look in the matters.
                            when newly constructed something then it is first duty to make proper arrangement for the drain!!
                            Are we considered that as incompetency ?
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                              M
                              madan xyz
                              Jul 9, 2022
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                              Address: Nelamangla

                              The political banner and birthday flex are tied illegal on NHAI street light. Tied loosely which causes threat to the vehicles passing by please take the quick and strict action regarding the issue.
                              Location: N4 nelamangla to Bangalore hiway
                              (Near makli, Tci, madavara, anchepalya, dasanpura etc )
                              +3 photos
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                                H
                                hrushi8646
                                Jul 9, 2022
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                                Khedshivapur toll plaza is always busy and they insist on paying the toll even after the delay and waiting please that is in your consideration.
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                                  BHUMIN
                                  Jul 9, 2022
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                                  Address: 4, gujarat Housing Goharbag Bilimora, 396321

                                  Hi Team, this is my 4th complain agains same subject,
                                  I repeat the same statment everytime There are a lot of stands on the highway, so why pay toll?
                                  Do you have explains?
                                  Lots of existent happened, lot's of maintenance, so why should we pay toll?
                                  +4 photos
                                  Jul 18, 2022
                                  Updated by BHUMIN
                                  Still not resolved, why this ticket mark as resolve?

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                                    D
                                    Dipankar Mahto
                                    Jul 9, 2022
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                                    Address: 18, Portland park kolkata

                                    The following pieces of land were acquired by NHAI for widening of NH60A(NH314) a few years back. The notice for acquiring the same were issued by Purulia Zilla parishad on 20/09/2016. The highway has been widened a few years back but am still at dark regarding the compensation. The details of the land are as under:
                                    1. District- Purulia, Block-Hura, Mouza-Parasia (No. 116)
                                    2. Name of land looser- Kankaram Soren
                                    3. Category- Scheduled Tribe
                                    4. Plot numbers: 6205 (0.0031 acres valued at Rs.19, 767.34) and 6361 (0.0326 acres valued at Rs. 2, 57, 875.86)
                                    Kindly furnish me the following information under the RTI Act:
                                    a) the date when the land was officially acquired
                                    b) the total amount payable as compensation, plot-wise with details like penalty or interest due to delay, if any
                                    c) the time limit for payment of compensation after acquisition as per extant NHAI rules/guidelines
                                    d) the stage at which my case is stuck
                                    e) the office responsible for delay, if any
                                    f) the expected timeline by which I can expect the amount to be paid
                                    Phone no. [protected]
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                                      V
                                      Vijay Đ
                                      Jul 9, 2022
                                      Resolved
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                                      Resolved

                                      Address: Hadapsar All India Radio Pune Solapur Road to Kadam Wakvasti Toll Naka

                                      Hadapsar All India Radio Pune Solapur Road to Kadam Wakvasti Toll Naka in the city side of the main road in the middle and in the middle of the thermoplastic paint and Cat's Eye due to the accident while driving. Thermoplastic paint and Cat's Eye should be applied as soon as possible.
                                      Jul 9, 2022
                                      Complaint marked as Resolved 
                                      phone no-7038032727
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