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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 56

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C
chourasiasahil
from Seoni, Madhya Pradesh
Jul 15, 2022
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Address: Mansar toll

It will take more than 5 minutes to pass the mansar toll. Also there is a long vehicle queue at mansar toll. Because of server issues
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    S
    Sarahji
    from Bengaluru, Karnataka
    Jul 15, 2022
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    Address: Bangalore highway

    Eventhough we pay very high for each and every toll the toilets are very nasty in many tolls especially krishnagiri via Bangalore toll. This morning 15.07.2022 I tried to use because it was very nasty could not use. Why it is not maintained properly? We r paying very high for tolls when we cross.
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      rajeevsethi522
      from Karnal, Haryana
      Jul 15, 2022
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      Hi yesterday i had crossed panipat toll tax to drop my family member after dropping them toll tax was not deducted then toll plaza person asked for rs.70/- i asked him to charged it from fast tag he bluntly refused and said you have to pay this amount otherwise you cannot move.

      Now all motor vehicles are using fast tag which is compulsory then how can they asked for money if we have fast tag is there any law or provision regarding this.

      Need your interference to resolve this matter
      Eventhough we pay very high for each and every toll the toilets are very nasty in many tolls especially krishnagiri via Bangalore toll. This Afternoon 12.07.2022 I tried to use because it was very nasty could not use. Why it is not maintained properly? We r paying very high for tolls when we cross...
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        D
        deepakdd
        from surat, Gujarat
        Jul 15, 2022
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        Address: surat hazira road

        The road is broken badly near kawas village on NH6. the speedbreaker is too high and has 5 big bumps. this needs to be broken and standard breaker should be made. everyday there is too much jam on this stretch.
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          Neesha Shekhawat
          Jul 15, 2022
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          Address: Mira road

          This is the hailway of Manhor to thane roads are badly affected kindly look into the matter ASAP
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            D
            deepak987654321
            Jul 14, 2022
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            Pune-Bengaluru Highway has been almost filled with pot holes betweem Kolhapur-Karad and poor patch work between Sankeshwar-Belagavi. Could you allow people to travel smoothly on smooth and comfortable roads?
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              B
              bunny0777
              from Kalyan, Maharashtra
              Jul 14, 2022
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              Address: Thane, Maharashtra

              The roads between Thane and Padga, have never been worse. With the increase in population and traffic, the construction of the bridges and roads have to be done with proper concrete and substances required to build a road. Seems like the roads have not monitored by NHAI, and the contractor have build awful road. By using least of the concrete and the substances required. The whole road stretch are full with potholes just by a single hit of rain.
              I have seen multiple emergency ambulances stuck in minimum of 2-4 hours traffic.
              Please resolve this issue and construct a healthy road and hope this is monitored and examined by NHAI, before passing any bills for the contractors.
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                C
                consr*237
                Jul 14, 2022
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                Address: Jhalawar

                I crossed KOTA bypass toll Plaza four times (2+2) on 26/6/2022 and amount deducted Rs. 75+35+75+35 which is OK. But again Rs. 75 deducted on 28/6/22 and Rs. 35 deducted on 29/6/2022 while I did not cross there on these dates.
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                  T
                  Tushar Mangukiya
                  from Delhi, Delhi
                  Jul 13, 2022
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                  Address: 105, Prabhusarshan society, punagam, surat

                  I m daily updown from surat to ankleshwar - gujarat. I m facing daily 2 hrs traffic to just to cut distance of 5 kms. Total surat-ankleshwar's distance is hardly 55-65 min. But it take almost 3-3.5 hrs daily to reach home. This is only to bad cum nonsense planning.
                  Please look into, waiting for the good response.
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                    S
                    sabarish kumar T K
                    Jul 13, 2022
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                    Respected Sir/Madam!
                    I am Sabarishkumar.t.k.I am Tamilnadu
                    Government staff. I am working as Senior Inspector of cooperative society in Tamilnadu Government. Today I have going to Chennai high Court of madurai bench branch for office case purposes. Puthurapandiyapuram toll plaza hasn't allowed while shown my Identity card. This one hasn't allowed and misappropriation for Tamilnadu Government staff.Please take action.
                    Thanking you!
                    +1 photos
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                      R
                      Rana Alok
                      Jul 13, 2022
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                      Toll plaza deduction my whole balance in wallet and I was already end up traveling on exp at 230 km . The toll plaza deducted my whole balance please return my balance back .
                      The Transection I’d is[protected] from Payton balance . Then we ended our journey at pulhwaria toll the toll man said us the machine is not working properly if toll will cut then please inform . And not a single action was taken and it is very disappointing like Nhai not maintaining the tools of such a great expressway. I want to add up a last thing also that the journey was done from lko to pukhwaria and we ended journey there.
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                        T
                        tapesh2311
                        from Navsari, Gujarat
                        Jul 13, 2022
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                        Address: bording navsari

                        Near bording to unn on highway near jeevandhara petrol pump, bording to unn village navsari, before kanai khadi bridge, centre road have big stand. please repair the road for stop any big accident.
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                          V
                          Jul 13, 2022
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                          Address: Chennai

                          I travelled from tindivanam to Chennai to and fro on 13.07.2022 by car Reg. No TN02L3219
                          Attrortious and rude behaviour of tollgate staffs in paranur taminadu tolls all are like gundas or like group robbery team i having balance in my fasttag but they are fakely telling no balance in my fastag and that gundas group robbery me 120rs all staffs came to beat me they behavior is like gundas pls take approitate action on them that supervisior speaks to me in local language threatened me also treated me as a slave we are not slave for anyone pls take immediate action and change all staffs
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                            T
                            Talwinder Rayt
                            Jul 13, 2022
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                            I was travelling from Hoshiarpur to chandigarh on 10 July, 2022 from 04:30pm to 5:30pm. Three toll plazas near Cholang and Banga and Balachaur didn’t take toll from me as i am grandson of a freedom fighter Sardar Gian singh from Hoshiarpur . I have freedom fighter card issued by government of punjab. But toll plaza on Kurali road took toll tax from me. And tell me, why toll plaza manger ignore and reject my grandfather card and DC Permission? And I was Travel last month in from Delhi, there all’s tolls plaza didn’t take toll-tax. Pl take action on the toll plaza authority immediately.
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                              Parinaz Sarkari
                              Jul 13, 2022
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                              Toll wrongly debited for local car without showing fast tag.
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                                A
                                AAKRUTI namkeen
                                from Palsana, Gujarat
                                Jul 13, 2022
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                                Address: Palsana

                                Boriyach toll plaza per ketlak divas thi patarana chapra nakhi NHAI NI JAGYA. UPER tea stall and dhaba wada o no daban thai gayel che...Jena karne trafic samsya temaj accident thata hoy che...
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                                  V
                                  vincentselvamg
                                  Jul 13, 2022
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                                  Toll road not maintained properly in the stretch of Chennai-Sriperumbudur to Walaja.
                                  Lot of big holes are there. And in even some places there is no road also.
                                  No Lane differentiator, No alert lights in crossing.
                                  They are collecting tolls in 2 different places to maintain this road.
                                  This is the only way to reach Chennai from Bangalore/Andhra/North India.
                                  Everyday lakhs of vehicles are crossing here but no basic needs.
                                  Kindly consider.
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                                    A
                                    Amarag
                                    from Solapur, Maharashtra
                                    Jul 13, 2022
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                                    Address: TALEGOAN TOLL PLAZA

                                    नमस्कार
                                    मैं आर्मी में कार्यरत हूँ फिर भी हमारे से टोल प्लाजा पर टोल लीया जा रहा है क्या यह उचित है?
                                    मैं दिनांक 6/7/2022 को मुंबई से पूना कँब लेकर यात्रा कर रहा था। लेकिन इस बीच 3 टोल प्लाजा लगते है इसमें 2टोल प्लाजा पर टोल नहीं लिया गया परन्तु तळेगाव टोल प्लाजा पर हमारे साथ बहेस करके हमारे से टोल प्लाजा पर दूर व्यवहार से टोल लीया गया। क्या यह उचित हो रहा है।
                                    मैंने टोल प्लाजा कर्मचारी को अपना पहिचाना पत्र भी दिखाया और जरूरत कागज भी दिखाया फिर भी उन्होंने अपनी मनमानी कीं।
                                    क्या यह उचित हो रहा है?
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                                      the iconic Gaming
                                      Jul 13, 2022
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                                      Address: Vill-banskopa,p.o-rajbandh, dist-paschim burdwan

                                      N.H-2, BANSKOPA TOLL PLAZA.. west bengal durgapur-713212
                                      There is a no aqua guard &water facilities ..a long time..we are complain in NHAI many time but there no response... So please fix this problem as soon as possible... thankyou..
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                                        Prince Bharwani
                                        Jul 13, 2022
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                                        I am in Renewal Toll plaza he said give me 100rs for one way I said scan my fastag he deny to scan my fastag this is not fair please take a action my invoice no 010204
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