National Highways Authority of India [NHAI] Complaints & Reviews

Respected sir/madam,

Since last 4 years bridge work on state highway 48 from modasa chokdi till Prantij is going on. Apart from that road quality is also very bad. In monsoon season situation become worse. Though there are two tolls are running in this stretch. Each has toll of INR 35( Near modasa chokadi) and INR 70 ( After Prantij).
Please take immediate action and get this work done as soon as possible. Each time...

My name is Rahul Singh and my vehicle number is UP-50 BZ 9119. Last Wednesday date 08 June 2022, I've travelled from Azamgarh (U.P.) to Sultanpur (U.P.) by Purvanchal Express way. Express way entry point was Azamgarh Sehda toll plaza and the exit point was Sultanpur Semri toll plaza. But at the exit point the fastag scanner machine was not working and they asked me to wait for some time. After 30 minutes they said machine is not working and...

Respected sir,
Yesturday, we were travelling to Indragandhi international airport terminal 3 and there was a toll plaza where one of your employee suggested to use cash as the fasttag scanner was not in use at that instant so we handed him double charge. Later my mobile phone showed the money was also deducted from my paytm account .Sir, I request you to money to be refunded asap. Sir, i am uploading the ticket and the mssg from my...

Extra toll citing double toll saying that my fastag was not recharged Rs 200 was charged and fastag charge of rs 50 also got deducted I am attaching the screenshot of the toll paid by fastag...

KYC of our companies vehicle no not updating
vide vehicle no MP 04 CC 7408...

We are paying 135 for one side of travel and the road condition of pathetic. We need to wait for at least 25 minutes on toll gate. They ask for more payment even after toll deducted through fastag because we do not get instant fastag deduction message....

I recently travelled to Bangalore via Attibele toll gate. I was looking for a toilet in Attibele toll gate but I couldn't find it. It seems there is no toilet at all. You collect toll from vehicles but not even providing bare minimum facility. Please provide the toilet facility in the Attibele toll gate....

My vehicle MH46BQ9031 was stuck in a queue for more than 3 min due to technical issues from the toll booth side on the date 2 June 2022, and as per the rule of NHAI vehicle should cross the toll in 10 seconds otherwise toll will be deducted but still toll charges deducted from fastag, for this I registered a complaint in complaint book also...

My car no is BRO6PC6383 . Today ( 13 June 2022) I crossed about 6:07 am with my family at Saidpura Patedha, that time ₹ 60 deducted from my fast tag, after completing my work at about 8:30 am when I was coming back again i had to cross Saidpur Patedha Toll that time operator was unable to deduct amount from fast tag . He told me that " you have insufficient amount". Then I saw him my balance that was sufficient and to satisfy him I added...

On 13th June 2022 I passed Bhuma Chota toll plaza located in Rajasthan. Just one lane was working there which was congested and it was really urgent for me to reach the destination so I used the closed lane. The officials present there instead of charging the toll argued and misbehaved with me and broke the front mirror of my car....

Toll plaza between Georai and Beed, has faulty sensors, which are incapable of sensing vehicle niumbers and operators doesn’t care about blocking line which are unoperable and asks long ques to take reverse and enter another lane for toll. They are arrogant. This is 3 rd time in last 3 months I am being troubled on this toll. What is use of Fastag, if it’s there fault they should open the gate and let us go....

Sir,
Today I used the toilet of Tall plaza in Osmanabad, Maharastra. But something terrible happened to me. After using the toilet, I came outside but at the same time the cleaner reached the toilet and grabbed my neck with his two hands because I had washed my lag after using the toilet. And then he threw me out. This is not end, he said some bad words too. Do something for this behaviour....

Total rush on solapur pune road. Toll gate was packed and rush with no proper response.

Yellow line was already crossed but still keep holding entire line and with wrong gratitude and misbehaving.

No any obey ness or maturity as how many cars truck and rest busses are keeping in wait for more than 15 min on toll express....

I live in Roorkee which is 13 km from the Bhadrabad toll. Toll person are not allowing for local pass. They are behaving very rudely. When I ask them that my region is within 15 km radius. They are not listening are saying first pay toll and then go give a complaint. We don't know this 15 km local pass rule....

NH-03 Shivpuri Gwalior national highway road is not good for driving, I personally experienced dangerous over that road, , anytime major accidents can happen over that road..I request NHAI To look over this matter very seriously else I’ve to approach MP high court for public interest…thankyou...

I have coming from bhatkal in the toll gate near byndoor the toll gate persons waited for 5 minutes and deducted amount from my fast tag...

Today 11th June 2022 while passing towards Thane from Mulund(East) toll plaza our vehicle was stopped at toll plaza. We were told that your balance is insufficient and were asked to pay in cash. The balance in fastag was Rs. 189 and toll fees is Rs. 40. Upon telling them they said you need to keep balance of Rs. 240 for this toll and were forced to pay in cash with assurances that toll fees will not be debited from fastag. We paid in cash...

Fastag deducted today for RJ18CD9829 today around 11:00AM from Katuwas toll plaza, but I haven't visited this place today....

Dear Sir/Madam

On National Highway 44, There are number of toll plazasa. But Toll plaza at Bhagan near Murthal is worstly managed.
Even the behaviour of the goons standing there as the employee of Toll Plaza is not acceptable & irrespectful towards their customers / client/ passing through toll plaza.

You are requested to take strict action towards them & it is also reqursted to deploy your representative...

100 m long que
Panthangi toll plaza
Hyderabad to vijaywad...