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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 66

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A
Aryan Pratap Rai
Jun 2, 2022
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Toll plaza poor service and violation of rules

Address:Shivpuri-Kota Highway

At the Mundiyar toll plaza on 02 June 2022, 08:35 AM, my car was stopped for more than 3-4 minutes due to improper functioning of fastag scanner, which violated the rule of that any vehicle cannot stop at any toll plaza for more than 10 seconds.
So, according to the rules I request that please refund my amount as I have the right to it given by NHAI.And please take required action against the Toll plaza organization....
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As I have journey on the way of kumaramangalalam to panruti road that toll present on that road is not properly maintained no water facility available kindly rectify the issue as soon

Thankyou...
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V
Vasudeo Rane
Jun 1, 2022
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Highway work condition - Gorakhpur to Varanasi

Look at this video such a pathetic progress in work https://www.youtube.com/watch?v=2PgBmgXMvh4...
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B
beresponsible
Jun 1, 2022
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Toll plaza not working properly

Address:Madapam, Srikakulam district, Andhra Pradesh

On 1st June 2022 morning around 9am I was crossing Madapam toll plaza located near Srikakulam Andhra Pradesh. Though there were 10 gates only 3 were in operation. There was a long queue in every gate. It took 15minutes to cross the booth and when I asked the employee why they not opened other 7 booths there was no reply and also asked why they are charging vehicles despite taking more than 15minutes he is saying there is problem in vehicles...
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T
Tarunwidge
from Agra, Uttar Pradesh
Jun 1, 2022
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Toll not working

The toll was not working. Then had to reverse the car. There was a lot cars in que and it took lot time to take reverse and then had to change lane and that lane was having waiting more than yellow line....
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R
Rajni Joshi 123
from Palanpur, Gujarat
Jun 1, 2022
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Taking too much money from Toll both and not maintaining road

Address:Behind lions hosptal Road, Jagana road. palanpur

Dear Sir

My name is Rajni joshi, I am passing Palanpur to Mandvi vai NH27 . We paid nearly 5 tool both every 50 km but all road is worst, The toll people is not maintaining road .
This road NH 27 having big hole it can happen big accident as well. I feel their are taking free money.

Please look this issue urgently or give our money refund....
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P
ppbbkk
from Pune, Maharashtra
Jun 1, 2022
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Excess recovery of toll with fine

The toll on NH-48, (Satara-Pune section, MAHARASHTRA) at Khed Shivapur Toll Plaza was Rs, 110/- but I was compelled to pay Rs.220/-with the argument by the official that my FASTAG was not working.
Details of the Receipt furnished are as follows:
(TICKET NO.GQ5M1432 BOOTH AND OPERATOR LANE 16 PS 16B DT 26/5/2022 TIME 12.43.42 VEHICLE NO MH12 MW 8315 TYPE OF VEHICLE -CAR TYPE OF JOURNEY SINGLE- FEES RS 110 ADD NON FASTAG RS.110/-...
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R
rishi710501
May 31, 2022
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Illegal recovery is going on

There is temporary toll plaza in Ahroura, there is illegal recovery is going on.
If person is paying toll tax for one toll plaza they force to pay second toll plaza in the same time.There is no reason behind?
Why they should pay toll tax for second toll plaza also?
Need a clearance for you?
The local man is doing hooligans.
When you are paying toll tax, how many times can you in and out in 24 hours?
There...
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Address:Kolaras kota road toll tax

I come to toll plaza on kolaras kota road .
I selected a lane of plaza to cross over .
I have sufficient balance in my fastag card.
The digital gate board show me blacklisted.
Then i call a service boy near me, i ask for why the toll gate is not opening i have sufficient balance in my fastag
He say that go back u don't have sufficient balance .
Then i say him to check the balance in his computer...
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A
Arun Vermaa
May 31, 2022
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False tool deducted from my fastag

I am using fastag from Paytm my car no. is HR51BU6922 on dated 30th may 2022 fastag was in my pocket and i was not travelling anywhere but two transaction was deducted from my paytm wallet transaction no. of the payments is[protected] Rs. 120/- and[protected] Rs. 65/- please do the needful and resolve this issue...
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L
Lakhvinder Sran
May 31, 2022
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Pesant ka toll tax liya

Address:Netewala

Nh 61 Ganganagar to Suratgarh netewala toll tex pr pesant ka toll tex liya gya or bola ki esa koi roul nhi h ki pasent ko chut ho...
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G
gourdaa
from Kolkata, West Bengal
May 31, 2022
May 31, 2022
This thread was updated on May 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage my vehicle front glass in Khambara Toll Plaza's bar

Address:National Highways Authority of India [NHAI], Khambara toll plaza

Date[protected] Time 09:34:14
TRANSACTION ID[protected]-0010032205311003194994
AMOUNT - 150.00
PAYMENT THROUGH - Toll Transaction- Khambara Toll Plaza-31-May-2022 09:34:14 AM
When my vehicle complete Fastag amount & Cross the toll plaza, this time suddenly toll plaza's BAR drop in my vehicle and damage the FRONT GLASS, Approx damage amount Rs. 11000, Please take the action immediately & recovery my amount...
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A
Anil_Hooda
May 31, 2022
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Toll Boom Barrier fall on Car Roof

Respected Sir,

This is to bring to kind notice that at Chaara Toll Plaza (lane No. 14), District Jhajjar, at around 8:10 A.M on 31.05.2022 due negligence of toll official, the toll boom barrier fall on my car No. HR 10 AG 6961 which created dent on the car roof. The plaza officials have gone trough the video of entire incident and they have realized the mistake on their part. But they are not ready to compensate for the damage/dent...
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R
ravi71tyagi
from Delhi, Delhi
May 31, 2022
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Delhi meerut expressway wrong toll deduction

I anuradha tyagi w/o ravi kant tyagicrossed kashi toll plaza dme km 5823 on 29.05.2022 08.46 am toll was deducted rs 85 & on the same day returned back to delhi indirapuram plaza dme km 9500 to was deducted rs 105 on 04.08 pm kindly solve my problem & refund my excess toll deducted from my fastag id given below

vehicle no dl2cbd0571
fastag id 34161fa820328e40188a5040
phone no [protected]
email id [protected]@rediffmail.Com...
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R
Revalution Boy Jegu Sidhy
May 31, 2022
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About NH 66 bypass kannur

Address:Umaiba Manzil, kallukettuchira, kannur, 670005,

Sir

The survey of NH 66 Bypass crossing through my backyard, a permanent resident of Kallukettu Chira area in Chirakkal Panchayath, Kannur District, Kerala, is in progress. I lost about a quarter of a cent of my property and received compensation. But when the follow-up work started, the soil was taken to a depth of about twelve meters and my house was severely threatened. The building is shaking and cracking as vehicles travel...
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This is to let you know that two out of only three toll exits at Bilakabarpur toll plaza on the Eastern Peripheral expressway always remains closed, some permanently throughout the day and some always after 9 pm or so. As a result we have half an hour or more waiting time but I know filing this complaint is of no use as you can't make the local toll booth contractors work!! They will take salary of course but no official can ensure all toll...
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S
sriramkrishnaraj
from Panruti, Tamil Nadu
May 30, 2022
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Application for higher assessment amount

உயர் மதிப்பீட்டு தொகை கோரி விண்ணப்பம்

அனுப்புனர்:

S.கிருஷ்ணராஜ்,

தபெ. சாரங்கபாணி கவுண்டர், பண்ருட்டி வட்டம்,

திராசு கிராமம். கண்டரக்கோட்டை அஞ்சல்,...
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N
narendirank
from Chennai, Tamil Nadu
May 30, 2022
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Toll amounts debit two time for single use

Address:204/28B Road Street,, 22 Sirukaveripakkam, (opp BDO Office)

HDFC Bank FastTag deducted: Rs 80 for Vehicle No: TN21BQ2241 at: S.V Puram Toll Plaza on:[protected]T16:51:48 Wallet: [protected] Bal: Rs 120

HDFC Bank FastTag deducted: Rs 80 for Vehicle No: TN21BQ2241 at: S.V Puram Toll Plaza on:[protected]T04:52:20 Wallet: [protected] Bal: Rs 40

Two time debited amount...
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D
dsdeepakkumar1
from Roorkee, Uttarakhand
May 30, 2022
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My car was with me and I got message of deducting money from fastag account.

Address:70/11 A, Purvawali, Near Ganesh chowk,Roorkee
Website:[email protected]

Dear sir,
I am Deepak Kumar having my car Santro (2018) at Roorkee.
Today, At 6.20 pm I got the message that my car passed through chhapar toll plaza at 5.59 pm and Rs 55 deducted at 6.19 pm ( After 20 minutes ? ).
While my car was with me at Roorkee and it didn't run any distance in last 20 days.

Kindly sort out the issue.

Regards
Deepak Kumar
[protected]...
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S
samthezorro
from mumbai, Maharashtra
May 30, 2022
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Double toll tax deducted from my fastag account

On 28/05/2022 (saturday) i was travelling from pune to mumbai on the pune mumbai expressway and took halt at lonavala. While travelling from pune to lonavla at talegaon toll plaza on yashwantrao chavan expressway Rs 203/- was deducted from my HDFC fastag account. Again on next day 29/05/2022 (sunday) while travelling from lonavla to mumbai again Rs 203/- was deducted from my fastag account at Khalapur toll plaza. The total toll for travelling...
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