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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 68

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R
Rajni Joshi 123
from Palanpur, Gujarat
Jun 1, 2022
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Address: Behind lions hosptal Road, Jagana road. palanpur

Dear Sir

My name is Rajni joshi, I am passing Palanpur to Mandvi vai NH27 . We paid nearly 5 tool both every 50 km but all road is worst, The toll people is not maintaining road .
This road NH 27 having big hole it can happen big accident as well. I feel their are taking free money.

Please look this issue urgently or give our money refund.
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    P
    ppbbkk
    from Pune, Maharashtra
    Jun 1, 2022
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    Excess recovery of toll with fine

    The toll on NH-48, (Satara-Pune section, MAHARASHTRA) at Khed Shivapur Toll Plaza was Rs, 110/- but I was compelled to pay Rs.220/-with the argument by the official that my FASTAG was not working.
    Details of the Receipt furnished are as follows:
    (TICKET NO.GQ5M1432 BOOTH AND OPERATOR LANE 16 PS 16B DT 26/5/2022 TIME 12.43.42 VEHICLE NO MH12 MW 8315 TYPE OF VEHICLE -CAR TYPE OF JOURNEY SINGLE- FEES RS 110 ADD NON FASTAG RS.110/-...
    +2 photos
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    rishi710501
    May 31, 2022
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    There is temporary toll plaza in Ahroura, there is illegal recovery is going on.
    If person is paying toll tax for one toll plaza they force to pay second toll plaza in the same time.There is no reason behind?
    Why they should pay toll tax for second toll plaza also?
    Need a clearance for you?
    The local man is doing hooligans.
    When you are paying toll tax, how many times can you in and out in 24 hours?
    There should be proper rules of NHAI to be placed on toll plaza.
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      C
      Creater Raj
      May 31, 2022
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      Address: Kolaras kota road toll tax

      I come to toll plaza on kolaras kota road .
      I selected a lane of plaza to cross over .
      I have sufficient balance in my fastag card.
      The digital gate board show me blacklisted.
      Then i call a service boy near me, i ask for why the toll gate is not opening i have sufficient balance in my fastag
      He say that go back u don't have sufficient balance .
      Then i say him to check the balance in his computer .
      Then he checked the balance and don't say anything .
      I again request to open the gate because i m getting late to go.
      I say that cut the balance with the vehicle number .
      Then in 10 minutes i realised that no one is helping me .
      Then i decided to change the lane.
      I go to another lane and the same error is also shown in the another gate display .
      Now i call the same service boy for this .
      The another boy come and say again that, you don't have sufficient balance .
      I make a video of this all incident.
      Please give help to me.
      I almost Waited for 25 min .
      Thanks
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        A
        Arun Vermaa
        May 31, 2022
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        I am using fastag from Paytm my car no. is HR51BU6922 on dated 30th may 2022 fastag was in my pocket and i was not travelling anywhere but two transaction was deducted from my paytm wallet transaction no. of the payments is[protected] Rs. 120/- and[protected] Rs. 65/- please do the needful and resolve this issue
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          L
          Lakhvinder Sran
          May 31, 2022
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          Address: Netewala

          Nh 61 Ganganagar to Suratgarh netewala toll tex pr pesant ka toll tex liya gya or bola ki esa koi roul nhi h ki pasent ko chut ho
          +1 photos
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            G
            gourdaa
            from Kolkata, West Bengal
            May 31, 2022
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            Resolved

            Address: National Highways Authority of India [NHAI], Khambara toll plaza

            Date[protected] Time 09:34:14
            TRANSACTION ID[protected]-0010032205311003194994
            AMOUNT - 150.00
            PAYMENT THROUGH - Toll Transaction- Khambara Toll Plaza-31-May-2022 09:34:14 AM
            When my vehicle complete Fastag amount & Cross the toll plaza, this time suddenly toll plaza's BAR drop in my vehicle and damage the FRONT GLASS, Approx damage amount Rs. 11000, Please take the action immediately & recovery my amount in 7 days. If you are not solved I'm take the action in consumer higher court.
            Vehicle registration no - WB23E7697
            Name - Prasanta Das
            Mobile no - [protected] / [protected]
            N.B. - Please look into the Khambara Toll Plaza's VIDEO footage
            & take action immediately
            +1 photos
            Jun 11, 2022
            Complaint marked as Resolved 
            Please take action.
            May 31, 2022
            Updated by gourdaa
            Date[protected] Time 09:34:14
            TRANSACTION ID[protected]-0010032205311003194994
            AMOUNT - 150.00
            PAYMENT THROUGH - Toll Transaction- Khambara Toll Plaza-31-May-2022 09:34:14 AM
            When my vehicle complete Fastag amount & Cross the toll plaza, this time suddenly toll plaza's BAR drop in my vehicle and damage the FRONT GLASS, Approx damage amount Rs. 11000, Please take the action immediately & recovery my amount in 7 days. If you are not solved I'm take the action in consumer higher court.
            Vehicle registration no - WB23E7697
            Name - Prasanta Das
            Mobile no - [protected] / [protected]
            N.B. - Please look into the Khambara Toll Plaza's VIDEO footage
            & take action immediately

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              A
              Anil_Hooda
              May 31, 2022
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              Respected Sir,

              This is to bring to kind notice that at Chaara Toll Plaza (lane No. 14), District Jhajjar, at around 8:10 A.M on 31.05.2022 due negligence of toll official, the toll boom barrier fall on my car No. HR 10 AG 6961 which created dent on the car roof. The plaza officials have gone trough the video of entire incident and they have realized the mistake on their part. But they are not ready to compensate for the damage/dent caused on the car roof by the boom barrier. The behavior of the senior officials present in the office premises, was rude and irresponsible.
              Towards the same I would like your good-self to kind take a strict note the same and resolve it by providing necessary refund/repair for the damage/dent caused to the car.
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                R
                ravi71tyagi
                from Delhi, Delhi
                May 31, 2022
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                I anuradha tyagi w/o ravi kant tyagicrossed kashi toll plaza dme km 5823 on 29.05.2022 08.46 am toll was deducted rs 85 & on the same day returned back to delhi indirapuram plaza dme km 9500 to was deducted rs 105 on 04.08 pm kindly solve my problem & refund my excess toll deducted from my fastag id given below

                vehicle no dl2cbd0571
                fastag id 34161fa820328e40188a5040
                phone no [protected]
                email id [protected]@rediffmail.Com
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                  R
                  Revalution Boy Jegu Sidhy
                  May 31, 2022
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                  Address: Umaiba Manzil, kallukettuchira, kannur, 670005,

                  Sir

                  The survey of NH 66 Bypass crossing through my backyard, a permanent resident of Kallukettu Chira area in Chirakkal Panchayath, Kannur District, Kerala, is in progress. I lost about a quarter of a cent of my property and received compensation. But when the follow-up work started, the soil was taken to a depth of about twelve meters and my house was severely threatened. The building is shaking and cracking as vehicles travel as part of the work. In that case, I would not even sell my property or stay here. We ask that justice be done to us and that steps be taken for our rehabilitation.

                  KP Mustafa

                  [protected]
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                    S
                    Sg100
                    May 30, 2022
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                    This is to let you know that two out of only three toll exits at Bilakabarpur toll plaza on the Eastern Peripheral expressway always remains closed, some permanently throughout the day and some always after 9 pm or so. As a result we have half an hour or more waiting time but I know filing this complaint is of no use as you can't make the local toll booth contractors work!! They will take salary of course but no official can ensure all toll booth exits and entry remain open. So I am filing this complaint after exhaustion but also know, NHAI is not capable of resolving it. Thank you
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                      S
                      sriramkrishnaraj
                      from Panruti, Tamil Nadu
                      May 30, 2022
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                      உயர் மதிப்பீட்டு தொகை கோரி விண்ணப்பம்

                      அனுப்புனர்:

                      S.கிருஷ்ணராஜ்,

                      தபெ. சாரங்கபாணி கவுண்டர், பண்ருட்டி வட்டம்,

                      திராசு கிராமம். கண்டரக்கோட்டை அஞ்சல்,

                      கடலூர் மாவட்டம்.

                      பெறுதல்:

                      உயர்திரு. மாவட்ட ஆட்சியர் அவர்கள்,

                      மற்றும் இசை தீர்வு அலுவலர். கடலூர் மாவட்டம்,

                      கடலூர்.

                      பொருள் : விக்கிரவாண்டி - தஞ்சாவூர் தேசிய நெடுஞ்சாலை நில எடுப்பு கொடுக்கப்பட்ட நஷ்டாடு தொகை வேறுபாடு சம்மந்தமாக..

                      ஐயா.

                      நான் மேற்கண்ட முகவரியில் நிரந்தரமாக வசித்து வருகிறேன். என்னுடைய சொந்த நிலத்தை அரசு விக்கிரவாண்டி -தஞ்சாவூர் தேசிய நெடுஞ்சாலைக்காக என்னுடைய பூங்குணம் கிராமம், சர்வே எண் : 13/1ஏ ன் நிலத்தை அரசு கையகப்படுத்தப்பட்டுள்ளது. அந்த நிலத்தின் மதிப்பு என் பக்கத்தில் உள்ள சர்வே எண் :17/3, 27/2சி, 27/15, 27/14பி, 27/16ஏ.1ஏ. 1 நில உரிமையாளர் பெற்ற தொகையை காட்டிலும் மிக மிக குறைவாக தொகை கொடுத்துள்ளார்கள். இது சம்மந்தமாக வட்டாட்சியர் அலுவலகத்திற்கு நில எடுப்பு சம்மந்தப்பட்ட அரசு அலுவலர்களிடம் கேட்டால் உரிய பதில் சரிவர கொடுப்பதில்லை ஆகவே அய்யா அவர்கள் நாங்கள் பூர்வீகமாக அனுபவித்து வரும் எங்களுடைய இடத்தை அரசு எடுத்துகொண்டதுடன் அதற்கான உரிய நிவாரணத்தொகை ஒவ்வொருவருக்கும் ஒவ்வொரு என்னுடைய நிலம் வீட்டு மனைக்கு அருகாமையில் உள்ளதால் அதை கணக்கீட்டு இழப்பீட்டு தொகை வழங்குமாறு கேட்டுக்கொள்கிறேன்.

                      ஆகவே அய்யா எனக்கு மற்றவர்களுக்கு வழங்கியது போல் எனக்கும் உயர் மதிப்பீட்டு தொகையினை வழங்க ஆவண செய்யுமாறு தங்களை பணிவன்புடன் கேட்டுக்கொள்கிறேன்.
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                        N
                        narendirank
                        from Chennai, Tamil Nadu
                        May 30, 2022
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                        Address: 204/28B Road Street,, 22 Sirukaveripakkam, (opp BDO Office)

                        HDFC Bank FastTag deducted: Rs 80 for Vehicle No: TN21BQ2241 at: S.V Puram Toll Plaza on:[protected]T16:51:48 Wallet: [protected] Bal: Rs 120

                        HDFC Bank FastTag deducted: Rs 80 for Vehicle No: TN21BQ2241 at: S.V Puram Toll Plaza on:[protected]T04:52:20 Wallet: [protected] Bal: Rs 40

                        Two time debited amount
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                          D
                          dsdeepakkumar1
                          from Roorkee, Uttarakhand
                          May 30, 2022
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                          Address: 70/11 A, Purvawali, Near Ganesh chowk,Roorkee
                          Website: [email protected]

                          Dear sir,
                          I am Deepak Kumar having my car Santro (2018) at Roorkee.
                          Today, At 6.20 pm I got the message that my car passed through chhapar toll plaza at 5.59 pm and Rs 55 deducted at 6.19 pm ( After 20 minutes ? ).
                          While my car was with me at Roorkee and it didn't run any distance in last 20 days.

                          Kindly sort out the issue.

                          Regards
                          Deepak Kumar
                          [protected]
                          +2 photos
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                            S
                            samthezorro
                            from mumbai, Maharashtra
                            May 30, 2022
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                            Double toll tax deducted from my fastag account

                            On 28/05/2022 (saturday) i was travelling from pune to mumbai on the pune mumbai expressway and took halt at lonavala. While travelling from pune to lonavla at talegaon toll plaza on yashwantrao chavan expressway Rs 203/- was deducted from my HDFC fastag account. Again on next day 29/05/2022 (sunday) while travelling from lonavla to mumbai again Rs 203/- was deducted from my fastag account at Khalapur toll plaza. The total toll for travelling...
                            +2 photos
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                            Harbrinder
                            May 30, 2022
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                            I got below message two days later i passed by jakhauli toll. It supposed to be 85rs . But toll deducted 265rs. Please reverse the extra amount to my Paytm .

                            Paid Rs 265.0 toll for DL3CCM6743 at Main Plaza Village Jakhauli on 28 May 2022, 10:29 AM. TxnId: 0010032205301224178815.Updated Paytm Bal: Paytm Wallet- Rs 110
                            +1 photos
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                              K
                              Karuna@1
                              from Kalyandurg, Andhra Pradesh
                              May 30, 2022
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                              Road side Thorn trees, Road side Thorn trees and There are a couple of potholes on the road. please solve the problem.
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                                Y
                                Yogesh Pansuriya
                                May 30, 2022
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                                Address: KARJAN Vadodara Toll booth

                                I am travelling with my family from Ahmedabad to Surat to my home, my car fastag was not able to scan in system, they tried in many ways, we request him that if not possible to scan let us go, they started shouting on us, they started threatening to us, they gathered all employees and tried to get out from car and did very very very unwanted drama, is this way they can behave, is this way toll booth gang could threaten us? Is this way citizen of India can slave of toll booth ggoondas ? I want strong and strict action that they behave good in Manner and they must update their scan devices so that travelers on road can have easy scanning. I am in first lane from Ahmedabad to Surat way, time was 2.30 am in night, date: 30 May 2022. Transactions id: 0010032205300236057799. They did such things number of times so that I have to Register complaints, they seriously believe themselves king, behave totally rude.
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                                  mohityadav19805
                                  from Rohtak, Haryana
                                  May 29, 2022
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                                  I am from rohtak and i visit near by district often and pay toll tax on each plaza but road from rohtak to rewari is so worse that people think are we paying toll tax for this 3rd class road. Why this is happening. People pay hard earned money to these plazas for smooth roads but there is no road. Is there any platform where somebody will solve these problems. Why these people making India worse day by day.
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                                    Arvindkumar8990
                                    from SONIPAT, Haryana
                                    May 29, 2022
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                                    Address: Milakmajra toll plaza yamunagar

                                    Dear sir/madam
                                    I am complaining about the milakmajra toll plaza it deducted my two times car toll..at same time why...please return my deducted amout of 90rupees..My car number is DL9CAP3428
                                    TIME IS 12.38 PM AND 12.39PM. it is very unfair
                                    +2 photos
                                    May 29, 2022
                                    Updated by Arvindkumar8990
                                    Please see this..two times deduction of 90 rs..

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