National Highways Authority of India [NHAI] Complaints & Reviews

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Government Organizations

National Highways Authority of India [NHAI]

National Highways Authority of India [NHAI] reviews & complaints page 68

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Balluana toll plaza Village Balluana NH 7

I went malout to bathinda 31 may 2022. Balluana toll plaza NH7 charge toll dual one time. This problem face many times this place. Kindly solve this problem

Jun 4, 2022

Complaint marked as Resolved

[email protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I've already raised a ticket ( ticket Number 5946875) dated 23rd May 2022 regarding this issue but didn't get refund even though it was told that it will be resolved in 7 working days

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chak Bamniya Toll Plaza Punjab

Hello Sir, Madam
It is to inform you that 115 rupees from our fast ag account was debited this Tuesday on 30/05/2022 at Chak Bamniya Toll Plaza Punjab but we did not pass toll plaza on that date. So please check this problem credit my money back. I will be very thankful to you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir/ madam,

I was travelling from duhai towards dasna on June-1-2022 through my Vitara Brezza Car # HR42 E 2606 with linked Airtel fast tag Card ID # 34161FA820328AA20405CF00.
The toll fees fixed by NHAI for that particular route is 15 Ruppess but I was charged 100 Ruppess for that which is incorrect.

The transaction ID for the deduction is FT[protected].

I request you to please look into this and reverse back my deducted amount to my wallet.

Thank you
Pankaj Tyagi
+91 [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: hisar

Wrong deduction of amount of rupees 265 from the village jakhauli Main Toll Plaza instead of rupees 30, transaction id is FT[protected] and vehicle no. is HR20AQ7346
so many people are having the same issue, kindly resolve this issue as soon as possible
Regards

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have been wrongly Charged Rs 265 at Main Toll Plaza, Village Jhakauli on Eastern Peripheral Expressway. I have heard many complaints about this Toll Plaza and today have experienced it by myself. I request to please investigate the matter and help me to get the refund of extra charges back to my FastTag account. Screenshot attached.

Travel Date: June 2, 2022
From: Ghaziabad To: Karnal
Toll charged: Rs 265 (apart from other toll charges at Bhagan, Panipat, Gharaunda, Duhai)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune Nashik

Respectwd Sir,
Nashik sinner sangamner pune very bad quality road the only pits occurred in on highway,
The Toll collection process continuously and properly from every vehicle but the maintenance of the road is not done as proper as per required, So the respected sir please take action on this complaint for our safety, due to the pit escaping process accidents were happened in night its sure.
Nashik to sinner sinner to sangamner very bad quality road no maintenance
So please take action on it before the rainy season start otherwise the condition of road gets worst.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: House No 732 st no 3 Laxmi Nagar Giddarbaha mobile no 8968415143, Sri Muktsar Sahib, Punjab

Myself is Puneet Gupta resides in Giddarbaha 152101 Punjab . My nearest toll plaza is at balluana within the radius of 10-12 km. Toll plaza managers are forcing me to make pass of rs rs 315 per month . Sir why should I give rs 315 for just one time visit to Bathinda.
Please clear or direct
1. Whether citizens of Giddarbaha are exempted from toll tax being resident of radius within 10 km or not ?

2. Why toll plaza manager forcing to make pass which is financial burdon?

3. Does BJP govt support this nonsense ?.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rehan Kalan

I was in the Rehan Kalan toll plaza that lies before Agra and the plaza operators demanded cash for passing. Even after insisting 1000 times, the operators behaved poorly and were adamant in their demand. There was no sign in the plaza that stated that ‘cash is accepted here’. With lots and lots of Nagging, they let us use fastag. It wasted our half an hr on such a busy highway. Kindly look into the matter....

Helpful

Found this helpful?

Write a comment

Address: Mu lalganj ranipur jhansi

Hi sir,
I have monthly pass but 31 may 2022
I have reached luhari toll plaza khajuraho jhansi highway 140 rupees diduct my fasttag please refund my money...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir/ Madam
When i am passing through Bhiknoor toll plaza which comes under telagana state,
Some body stolenmy fast tag i said operator pls enter my vehicle number and you can deduct amount, he said number, vumber nahi marte in loud voice
I dont understand who has given them job
Even dont know who are they because they are not in unform nor having id card,
When i asked to call there manager he started arguing with usin filty langauge
Hence i request the kind authority pls atleast to look in to the matter or else take a meeting and give instrutions.

Thanks and regards
Rizwan

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: FLAT 201 HARIPRIYA HOMES SVN COLONY GUNTUR

By using phone pay i paid monthly pass charges for kaza toll plaza for our car ap07bg4488 (transaction id - T[protected], dt[protected].

All the trasaction went smothly but finally got the message try again from nhai site.

As it is not the 1st instance for me, as you niether refunded or activated pass for kaza toll, requestin you to take necessary action and refund my money.
Ph [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Shivpuri-Kota Highway

At the Mundiyar toll plaza on 02 June 2022, 08:35 AM, my car was stopped for more than 3-4 minutes due to improper functioning of fastag scanner, which violated the rule of that any vehicle cannot stop at any toll plaza for more than 10 seconds.
So, according to the rules I request that please refund my amount as I have the right to it given by NHAI.And please take required action against the Toll plaza organization.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

As I have journey on the way of kumaramangalalam to panruti road that toll present on that road is not properly maintained no water facility available kindly rectify the issue as soon

Thankyou

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Look at this video such a pathetic progress in work https://www.youtube.com/watch?v=2PgBmgXMvh4

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Madapam, Srikakulam district, Andhra Pradesh

On 1st June 2022 morning around 9am I was crossing Madapam toll plaza located near Srikakulam Andhra Pradesh. Though there were 10 gates only 3 were in operation. There was a long queue in every gate. It took 15minutes to cross the booth and when I asked the employee why they not opened other 7 booths there was no reply and also asked why they are charging vehicles despite taking more than 15minutes he is saying there is problem in vehicles Fastag only. This happened many times please take an action against these plazas.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The toll was not working. Then had to reverse the car. There was a lot cars in que and it took lot time to take reverse and then had to change lane and that lane was having waiting more than yellow line.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Behind lions hosptal Road, Jagana road. palanpur

Dear Sir

My name is Rajni joshi, I am passing Palanpur to Mandvi vai NH27 . We paid nearly 5 tool both every 50 km but all road is worst, The toll people is not maintaining road .
This road NH 27 having big hole it can happen big accident as well. I feel their are taking free money.

Please look this issue urgently or give our money refund.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The toll on NH-48, (Satara-Pune section, MAHARASHTRA) at Khed Shivapur Toll Plaza was Rs, 110/- but I was compelled to pay Rs.220/-with the argument by the official that my FASTAG was not working.
Details of the Receipt furnished are as follows:
(TICKET NO.GQ5M1432 BOOTH AND OPERATOR LANE 16 PS 16B DT 26/5/2022 TIME 12.43.42 VEHICLE NO MH12 MW 8315 TYPE OF VEHICLE -CAR TYPE OF JOURNEY SINGLE- FEES RS 110 ADD NON FASTAG RS.110/-...

Helpful

Found this helpful?

Write a comment

There is temporary toll plaza in Ahroura, there is illegal recovery is going on.
If person is paying toll tax for one toll plaza they force to pay second toll plaza in the same time.There is no reason behind?
Why they should pay toll tax for second toll plaza also?
Need a clearance for you?
The local man is doing hooligans.
When you are paying toll tax, how many times can you in and out in 24 hours?
There should be proper rules of NHAI to be placed on toll plaza.

National Highways Authority of India [NHAI] Complaints & Reviews

File a complaint to National Highways Authority of India [NHAI]

National Highways Authority of India [NHAI] reviews & complaints page 68

Dual toll charge

Post your Comment

Over charging in return at Arjunali Toll plaza at Mumbai Nashik Highway on 22nd May

Post your Comment

Debit money without passing toll plaza

Post your Comment

Extra Toll Fees Deduction

Post your Comment

Wrong deduction of amount from the toll

Post your Comment

Wrong Toll Plaza Charges at Eastern Peripheral

Post your Comment

Regarding bad quality road NH60

Post your Comment

Illegal collection of toll tax within the radius of 10 km

Post your Comment

The toll plaza is demanding cash.

Toll plaza money deducted with monthly pass

Post your Comment

Not on uniform-without Id card-when asked Misbehaved -bhiknoor toll-telangana state

Post your Comment

Kaza toll monthly pass charges debited but not pass not renewed (transaction id - t22053111214374573150, dt 31-05-22)

Post your Comment

Toll plaza poor service and violation of rules

Post your Comment

Request to maintain kumaramangalalam to panruti road toll toilet

Post your Comment

Highway work condition - Gorakhpur to Varanasi

Post your Comment

Toll plaza not working properly

Post your Comment

Toll not working

Post your Comment

Taking too much money from Toll both and not maintaining road

Post your Comment

Excess recovery of toll with fine

Illegal recovery is going on

Post your Comment

Related businesses