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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
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110 075

National Highways Authority of India [NHAI] reviews & complaints page 68

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R
Rajeshnipu
May 27, 2022
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WB23E 8454, Bally toll of Kolkata west bengal

Sir, my veh WB23E 8454 stopped by toll people in morning 4 to 8am. And also in night from 2 to 8am. They told fastag blacklisted but in my fastag toll amount sufficient available. I call 1033 they assured me. But not resolved. Lastly I direct to driver to pay double toll. This happened on dt 26.05.2022 to 27.05.2022 8am on Rajchandra pur toll plaza Bally Kolkata. Sir, why we suffer always. Now party ignore to recvd material. This veh loaded...
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A
Amol Kople
May 27, 2022
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Fastag scanner not working on toll plaza

Address:Padalsingi, NH -52, YEDESHI

The fastag scanner on padalsingi nh 52 yoshi toll plaza is not working. According to the rule we should have been exempted from the toll because I had balance in my fastag but they asked for cash and misbehaved. When I rejected to pay cash they were like we will also see how I cross the toll. Take necessary action on the toll plaza and take care that such kind of behaviour is not made again.
Kindly revert back to me as soon as the...
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G
gousehrk
May 26, 2022
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Pot hole and hump on NH4

Address:Under Hubli ring road on NH4

I have already given complaint my no. Is 595559 but not resolved...
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A
Ajitchikara
from shamli, Uttar Pradesh
May 26, 2022
May 26, 2022
This thread was updated on May 26, 2022
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Related to refund of excess toll tax deducted.

Date 24.05.2022 Time at 18.56, , ₹130 was deducted between Mavi Kala to Fatehpur Rampur by Fatepur Rampur toll, During my car trip in a journey of 67 kms.
Date 25.05.2022 Time at 16.59, . ₹235 was deducted between Fatehpur Rampur to Mavi Kala by Mavi Kala toll, During my car trip In a journey of 67 kms at Eastern peripheral expressway. My toll tax has been deducted in excess of about ₹220.
Please kindly put an end to this...
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A
Ajitchikara
from shamli, Uttar Pradesh
May 26, 2022
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Regarding refund of excess deducted payment.

Date 24.05.2022 Time at 18.56, , ₹130 was deducted between Mavi Kala to Fatehpur Rampur by Fatepur Rampur toll, During my car trip!
Date 25.05.2022 Time at 16.59, . ₹235 was deducted between Mavi Kala to Fatehpur Rampur to Mavi Kala by Mavi Kala toll, During my car trip at Eastern peripheral expressway.
Please kindly put an end to this organized robbery by getting my excess deducted money back....
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Shyamalendu Dey
from Siliguri, West Bengal
May 25, 2022
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Broken road

Broken road is sern from khanapara to jalukbari NH. Particularly near paschim Boragaon. Are yoi not patrolling.
It is shameful to collect tool tax ?...
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S
shivanandbyali
from Gandhinagar, Gujarat
May 25, 2022
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Levying toll tax for serving defence personnel

I am a serving defence personnel while traveling from Gandhinagar (Gujarat) to my home town in Karnataka, at Vijayapur toll gate (Kasaba Plaza) on NH 50, toll tax was charged to me despite being under exempted category even on showing service ID card on two occasions. first on[protected] and second time on[protected].

This amounts to unwarranted altercation/ harassment. request issues necessary directions to the Toll.
br...
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O
omkar dave
May 25, 2022
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Money deducted on mismatched vehicle class

Address:DARI tall plaza

Passed through dari tal plaza on date 20 May 2022, 06:28 PM.

I paid tall through attached fast tag on my vehicle.

Now after 6 day they have sent message of payment cut of rs 215 showing that the vehicle class is mismatched. Without any evidence they directly cut money from my wallet and also not providing proper answer on call. I have raised ticket no. [protected] with all supportive document evidence but they...
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S
Snb2022
from MAHESANA, Gujarat
May 24, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain for incorrect charges of Rs. 300 for mismatch details of vehicle and misbehaviour of employee

Respected Sir/Madam,

I, Mr. Baldi Shivnarayan B having PAN ABBPB4495L residing at 8-A, Shrikrupa Society, Ramosana Road, Mahesana, Gujarat – 384 001. I have a vehicle having Registration No. GJ02DM3001 having fast tag id 34161FA820328E4020D14A60. I Crossed the Khemana toll plaza on 28.04.2022 at 15:32:43 with a vehicle having registration no. GJ02DM3001. Amount of toll was deducted at that time and after that Rs. 300 was...
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M
Mahesh.Kate
from Mumbai, Maharashtra
May 23, 2022
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Bad Road condition NH 08

Address:Thane

Dear sir
The National highway of Mumbai- Ahmedabad stretch becomes highly bad and un-motorable after the Hotel Fountain. The stretch becomes so narrow that only one vehicle can pass and entire road are having debris/ bunch of clay/ road side kankar and uprooted road condition.

This requires immediate repair before the Monsoon / rainy season and requires attention for the clearance of road side debris which will flow...
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M
mariamman
from Coimbatore, Tamil Nadu
May 23, 2022
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Extra toll collected - refund -reg,.

I have used Vijayamangalam Toll gate Yesterday night once only while returning from Perundurai to Coimbatore.
But toll was deducted two times as Rs.55 and Rs.60.
Hence I request you to refund the extra deducted toll Rs.60 immediately.

My Vehicle No- TN01M3701...
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T
Tinu thakur
from Ludhiana, Punjab
May 23, 2022
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Furd krte hai ludhiana tool plzza wale

Address:House no 48 street no 3 mandeep nagar choti haibowal ludhiana punjab 141007

Pura fully furd chal raha ludhiana ladowal tool palzza par koi sunwai nai aur upper sa dakka be pura krte hai jo inssan sreefi sa kuch pouch le use kuch nai batna but jo galat trika sa gali nikal kr bt kre unhe sab kuch maff be krte hai aur upper sa puri trh knowlage be deta hai yaha par binna bte raid honi chiea ji...
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K
k_lalit2001
from Gurugram, Haryana
May 23, 2022
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Slope of service road and drainage blockage leading to water accumulation

Address:Gurgaon, Haryana

Near apno Ghar and Vatika flyover on NH-8 after Manesar till the slope of service road is not correct and there seems to be blockage of drainage due to which all water from flyover and service lane get collected in the kachcha road to our society Winterhills in sector 77, Gurgaon where there are 500 families living and it becomes uncommutable, schools buses and ambulance take time to come, taxi refuse to come fearing engine ceasing, cars...
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D
drhkshah
from Mumbai, Maharashtra
May 22, 2022
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Toll charges for local residents within 10 km of toll plaza

I reside within 10 km of toll plaza of airoli mumbai
while asking for concession in toll, a person collecting shows his ignorance
nor varified or asked for proof of residence or DC address nor car reg add.
i had to pay toll of rs 40 /- for my car MH 03 AZ 6775ON 21 / 05/2022 07:35:44 WITH ICICI BANK FAST tag
please refund the amount with clarification so no dispute take place...
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N
Neev Agarwal
May 22, 2022
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Closure of Multiple Toll Lanes

Address:Dargai (Datia)

There are total 5 gates on the Dagrai (Datia) Toll and just 2 of them are open. This is not just for this particular toll but for almost every toll in the country. The NHAI should look at this....
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A
Ayush Sadana
May 22, 2022
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Not accepting fastag

Address:4 km. Before anandpur sahib PUNJAB

Fastag not working...
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S
Sanjugh
from Hisar, Haryana
May 22, 2022
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Missbehavior/Abuse language used

Address:Hisar

Sir i working in 177 BN BSF HISAR, & RESIDING IN AGROHA. IN BETWEEN DUTY PLACE TO HOME PLACE LANDHRI TOLL PLAZA ESTABLISHED. NOW WHEN I GOING FOR DUTY AND COMING FROM DUTY. LANDHRI TOLL PLAZA PERSONs missbehavior WITH ME REGARDING TOLL PAYMENT. SPECIALLY MR JASVEER IS USING ABUSING language and run to beaten me when I am on BSF dress....
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T
Tanushree2k7
from Delhi, Delhi
May 22, 2022
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Toll tax at BhagoMajra toll plaza Kharar Mohali Punjab

Address:Chandigarh University, Kharar-Ludhiana Road 140301

I and other (like me) who work or study at Chandigarh university has to cross Bhagomajra toll tax plaza everyday. At plaza, they won't giving concessional pass (who resides within 20 km radius of the plaza) to us. Therefore, it has become unbearable as we have to pay[protected] rupees every month. Kindly look into the matter and resolve the issue ASAP....
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M
Mahavir Sangla
May 21, 2022
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On line scanning

Please arrange to lambiya Kala rayla Bhilwara toll plaza scanner no proper works. And not comparative staff. Very long time scanning process. Then Very lime waiting by scanner.
Daily any time 7-8 line stopped by guard.

We are already informed but not solution by incharge. And losses talk by guard....
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B
Bapurao Bite
May 21, 2022
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Toll plaza at solapur - mohol

Bogus management is bogus.
Hopless toll plaza.
20 minutes waiting in que
Review system or close toll plaza...
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