Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated May 9, 2024
Complaints 8420
Resolved
212
Unresolved
8208
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3081
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 72

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RatnamAssociates
May 6, 2022
Report
Copy

Fastag icici bank

Address:Nagarvel 228, Nandanvan Society, Off Abhilasha 4 Rasta Sama Baroda

Repeated wrong debits and deactivation of my Fastag Account (Customer ID[protected] by ICICI Bank despite repeated complaints

Mihir Mehta
[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
venkateswara rao seva
May 6, 2022
Report
Copy

With in 60 KM two toll gates are there

Distance between Eluru, Andhra Pradesh to Vijayawada, Amdhra Pradesh is 60KM

But here two toll gates are there and collecting total 110.

Please look into it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Murub
May 6, 2022
Report
Copy

Abuse

Dear Sir,
I am an employee of Chennai Petroleum Corporation Limited, a Public Sector Undertaking. I use Mathur toll road for commuting between my residence and office. I get monthly pass for using the toll road. However, to my surprise the people who work in that particular toll plaza denied the monthly pass for no valid reason. When asked about it, all the toll plaza people gathered and abused with bad words. I am very hurt. Many...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anaheeta sidhwa
May 6, 2022
Report
Copy

Nh 77

Address:KRISHNAGIRI, TAMILNADU

NH 77 Krishnagiri - Tiruvannamalai - Pondycherry has been under repairs for the past several years with no end in sight. what is the completion date for this project. Several patches are completely broken roads, never repaired and unmotorable.

PLS PUBLISH A PROJECT END DATE....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
billjobs123
from Nashik, Maharashtra
May 6, 2022
Report
Copy

Highly Accident Prone Zone Not Managed Properly

Address:Jetvan Nagar, Nashik Pune Road, Opp Nehru Nagar, Nashik, Maharashtra

This complaint is regarding Pune-Nashik-Dhule National Highway (NH60). There's one point on this highway (Jetvan Nagar, Nashik Pune Road, Opp Nehru Nagar, Nashik, Maharashtra). Goggle maps link - https://maps.app.goo.gl/UbvxUeJ37yVEJGLi6 . This is the point where road from three ways meet at one place. Usually on both sides of the main highway there is heavy traffic with high speed. At the meeting place of these three roads sometimes people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jagat desai
May 5, 2022
Report
Copy

Irrational toll fee

Address:Sun Palace Appts, 202, Shakti Plot 9, Main Road

I stay in Morvi. It is 30 kms from Wankaner Railway station. If I have to drop a family member to the station I have to pay rs.145 for a return journey. That means I'm paying almost rs.2.5/km which is quite ridiculous. I don't know why if anyone has complained but it's high time the authorities take some sane steps to charge such an exorbitant toll fee....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasheel747
from Pune, Maharashtra
May 5, 2022
Report
Copy

Fraud/ attempt to overcharge

Address:502 Lilly Regency Meadows society, Porwal Road , near Dr Martheophilus school ,Dhanori
Website:Consumercomplaints.in

Vehicle number: MH12QY6251
Date of incident: 04.05.2022
Time of incident: 00:44
Location of incident: Vashi toll, Mumbai -bengaluru highway.
Summary of incident : On reaching the toll booth the toll personel did not raise the barrier saying there was low balance in the fastag a/c: and handed me a manual challan of 40rs.
Since the fastag account had 800rs balance, I challenged him and refused to pay the amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
param149
May 5, 2022
Report
Copy

Excess Toll deduction

Address:plot 11, Street K2.1, Sec 83, Gurgaon

My vehicle number is HR02AA 3200 and I entered KMP from Patuadi and took exit from Kundali and fare for which is 125 Rs but on 3rd Apr I received message that 250rs has been deducted for this which is un acceptable, Attached snapshot and please return extra amount.

Regards
Paramjeet Singh
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abdul Majeed i
May 5, 2022
Report
Copy

Toll collection amount

When you fix the toll charges you will calculate the expenses incurred by the company while constructing the road. They why have you increased the amount.

Are you cheating the people????...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manojkumar C.V
from Mumbai, Maharashtra
May 5, 2022
Report
Copy

Not crossed Sawaleshwar Toll Plaza, But money deducted

Address:Sawaleshwar Toll Plaza,Pune - Solapur Pkg. II (km 144.400 - km 249.000)

I am Manojkumar Cherupethu Vasudevan having 4 wheeler MH 14EU0439.
Today Morning[protected] at 2:21AM, I got message "INR70 toll debited from Tag (Protected) for Veh. No. MH14EU0439 at Sawaleshwar Toll Plaza on 04/05/2022 21:27. Avbl. al. INRXX.XX.IDFC First Bank". But yesterday entire day my Car was in PCMC, Pune area and not travelled any where. Requesting you to please reverse the deducted money as early as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Nashik Sinner Tollways Limited.

HDFC Bank FastTag deducted: Rs 40 for Vehicle No: MA3NYFJ1SLC643737 at: Nashik Sinner Tollways Limited on:[protected]T13:54:48 Wallet: [protected] Bal: Rs 814.5..

HDFC Bank FastTag deducted: Rs 40 for Vehicle No: MA3NYFJ1SLC643737 at: Nashik Sinner Tollways Limited on:[protected]T13:54:48 Wallet: [protected] Bal: Rs 854.5...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
amitsinghpanwar
from kota, Uttar Pradesh
May 4, 2022
Jun 1, 2022
This thread was updated on Jun 1, 2022
Report
Copy

Barkhera-Chandlai toll plaza: Defiance of Government Orders, rude and unruly behavior of the toll plaza staff

Address:BARKHEDA-CHANDALAI toll plaza

DEFIANCE OF GOVERNMENT ORDERS : DISRESPECT OF A SOLDIER, ANTI-NATIONAL, RUDE AND UNRULY BEHAVIOUR OF THE TOLL PLAZA STAFF
1. I am AXXX, working in MXX and am presently posted in KXXXX. I am writing this complaint to make you aware of the utter disrespect shown towards a soldier by a toll plaza staff. Since the inception of the toll system on the Indian highways, it is a matter which has been circulating in the uniform circles with...
+11 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bailhongal

Dear Sir,
I got an unauthorized toll charges from Toll: [protected] near Bailhongal Taluk, Belgaum district Karnataka - 591102. I did not travel on this date and they did a manual transaction of 70 Rs. I want to register a complaint on this. Need refund for the same and act on people who are doing such illegal activity
Vehicle: KA22MC1495
Myself Owner: Raviraj...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VikramDhumal2789
from Pune Metropolitan Area, Maharashtra
May 4, 2022
Report
Copy

Forcely took toll & misbehaving

Address:Pune

I was travelled from pune
At khed shivapur toll plaza 61002
Seen too many vehicles are waiting there..
Maine bhi wait kiya.. N after 2 min minimum wait karke meri car toll ke paas pohochi..
Unhe kahaa ki rule follow kyu nahi kar rahe ho..
Aapko gaadiya chodni chahiye agar traffic ho rahaa hai.. Toh unhone unke supervisor ko bulaya..
Aur woh toh aake kehne lagaa..
Itni saari gaadiya eksath...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rensy
from Rajkot, Gujarat
May 4, 2022
Report
Copy

Toll plaza cut money from my account even I am not there.

Address:Bharudi Toll Plaza

Dear Team, I am Deepam from Rajkot. At 04th May 2022 on 9:21:49 I am sitting at my home and I got the message that "You paid Rs.40 at Bharudi Toll Plaza of GJ03KC**** on 04/05/22 09:21:49. Avl Bal Rs.35.09 Txn ID:*********************** " My car is at my parking aera. I want my Money back that was cut unethical. Please Consider my Complaint and do the needful.
Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
palani.G
May 4, 2022
Report
Copy

Illegal Toll Collection Return back amount

Address:Nallur Toll Plaza, Siruniam, Tamil Nadu, 600052,

My car registration no TN 07 BY 6567 and i am using fastag. 30.04.2022 i have crossed NALLUR toll at morning around 11:29 AM and rs.70 deducted and while returning at 02:23 PM again rs.40 deducted, It's happening frequently.
Nallur Toll Plaza,
Siruniam, Tamil Nadu, 600052, https://indiapl.com/tamil-nadu/nallur-toll-plaza-773703...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudarshan Sachdeva Adv
May 3, 2022
Report
Copy

Deduction of toll fee without crossing toll plaza

My Vehicle is not cross the toll but amount deducted it's happend twice on same toll plaza kindly read the following message and do the needful

Dear Customer, your Kotak Bank NETC FASTag Account No. [protected], linked with the Vehicle No. PB53C4567 has been debited Rs. 45.00 for toll charges at Dhareri Jattan Plaza on 02-May-2022 03:14:43 PM. Available balance is Rs.370.00. Kindly raise your query, if any by clicking here:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vasad Toll PlazaGJ SH 188, Vasad, Gujarat 388306

Dear Sir,

Yesterday I wants to Travel Village - Vasad, it is located before Vasad Toll Plaza GJ SH 188, Vasad, Gujarat 388306.

Which Location is i wants to travel is before Toll Plaza, but Toll Plaza was closed road to vasad by Cement Poll.

Toll Plaza Said me if you want to travel Vasad Village then you have to Pay Toll and Make u turn.

My Compalint is this How Toll Plaza can close...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaushik0001
from Karnal, Haryana
May 3, 2022
Report
Copy

Charges

Address:VPO KALRON GHARAUNDA

Dear sir
My village kalron gharaunda, karnal came under toll tax free ...Today toll charge 125 morning 9.14 am without any fasttage at present...Fast tage is at home and charge 125 without scan and after showing my id...

I need refund of that amount

Sushil kumar
Hr91b2176...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bimal tirgar
May 3, 2022
Report
Copy

I am complaining about worst service

Address:Vadodara

I Bimal Tirgar my car breakdown after Nadiad at Root No. 36 and I had call NHAI executive for toeing and they have left at reliance petrol pump and here I didn't get any assistance. And near exit is Ahmedabad which 20 km away from here. I had requested but no one has helped. And I am stuck here. No responce. Here I dont have any access to get car repair.

Pls do the needful.

Contacts No. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy