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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 72

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M
Mahendra Homkar Solapur
May 13, 2022
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Address: 36 Vishwakarma residency akkalkot road

प्रति,

मा.ना.श्री. नितीन गडकरी साहेब

केंद्रीय रस्ते वाहतूक मंत्री भारत सरकार, नवी दिल्ली

विषय:- सोलापूर अक्कलकोट रस्ता (राष्ट्रीय महामार्ग क्र. १५०) वरील किमी १३७/०६० ते १३७/४२० मधील डाव्या बाजूचे सव्हिस रोडच्या व साईड गटरच्या उंची बाबत...

माननीय साहेब,

उपरोक्त रस्त्याचे काम सुरु आहे. १३७/०६० ते १३७८४२० किमी मध्ये डाव्या बाजूस पेट्रोल पंप, बिश्वकर्मा वसाहत, बजेश्वरी नगर वसाहत देसाई कारखाना इत्यादी रस्त्यालगत आहेत. सदर लांब HPC(पाईप मारी) आहे सदर पाईप मोरी जन्या पातळीत असून पासून सदरचे वसाहती पावसाचे पाणी रस्त्याच्या डावीकडून उजवीकडे जात होते. सदर जुन्या मोरीचे आहे त्या पातळीत रुंदीकरण केले गेले असून सर्व्हिस रस्त्यालगत असलेली कॉक्रीट गटारची पातळी वसाहतीतील जमीन पाताजी पासून अंदाजे ४९ ६" (चार फुट सहा इच) इतकी वाढ आहे सदरचे रस्त्याचे Pian & profile प्रस्तावामध्ये दर्शविली आहे सदरचे काम झाल्यास उपरोक्त वसाहतीतील पावसाचं पाणी वाहून जाणे शक्य नाही व सोलापुरातील

इतर नेशनल हायवे प्रमाणेच अक्कलकोट रोड येथील काम करावे. तरी आपणास विनंती आहे की, सदर लांबीतील Service Road व Concrete gutter

ची पातळी कमी करून लगतच्या वसाहतीमधील पावसाचे पाणीवाहून जाणे योग्य होणे इतकी

कमी करणेस आदेश होणे विषयी विनंती आहे

सोबत: स्थळदर्शक नकाशा

आ. विश्वासु
महेंद्र होमकर

[protected]

टीप: या संदर्भात आपणास व नॅशनल हायवेस सविस्तर ई-मेल केलेले आहे.
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    V
    VivekSahoo
    May 13, 2022
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    Address: outer ring road, Hydrabad

    I am charged high on couple of occasions in past during my travel from Gachibowli to TSPPA Junction. Normally the charges are between Rs. 10 to Rs. 20. However am charged Rs. 70 and Rs. 60 for same distance at time even if I cover the distance in same time.

    Can I know why am I overcharged. Am sure am not the only person with this complaint but i will like my money back.

    My vehicle number TS09EK6144. You can track all the toll details. Thanks
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      H
      hetronracer
      May 13, 2022
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      Rs 85.00 deducted for Toll Charges at AMTL-TP02-Malvan (gj13nn8304), txn ID 851652367393424140324P on 12-May-2022 08:23:48 PM. FASTag balance Rs.250.00 -IHMCL

      this toll plaza is free for car
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        P
        Priya20133
        from Hisar, Haryana
        May 13, 2022
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        With due respect and much regret I want to bring your notice towards the worst condition of toilets near Rohtak toll palaza, Haryana on NH no. 9. It's a request to take some serious actions as their are no doors, water, flushes in the toilets we commoners are facing so much problem.
        Thanking you
        Priya Yadav
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          V
          veeramani shanmugavel
          from Pollachi, Tamil Nadu
          May 13, 2022
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          Address: Valparai Main road

          Dear Sir/Madam,

          This is to address you regarding very difficult to drive for two wheeler and four wheeler on the road from Pollachi to Samathur (Valparai main road). Address details as i mentioned below.
          Road from Pollachi to Samathur
          Pollachi Taluk, Coimbatore District, Tamilnadu State.

          You can also take the complete and survey and check the road traffic conditions. It is very difficult for us to travel on that road. Even we are paying complete road tax and all cess we didn't get proper roads on those traveling conditions. Many accidents also happening on this road due to short size of road size. kindly extend both the sides and do the needful to support the public system.

          Kind Regards
          Public Citizen
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            B
            bantara
            from Udupi, Karnataka
            May 13, 2022
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            My fast tag for vehicle KA20MA7392 has been wrongly deducted by Nalawadi Karnataka toll plaza on 12/05/22 at 09:29:00 Txn ID FT[protected]. My vehicle never passed through this toll plaza so far.Surprisingly my vehicle passed through Hejamadi Toll Plaza at 08:34:45 hrs on the same day.Both toll plazas are 300 Kms apart.Please investigate and return my money. My Contact Number is [protected].
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              L
              Libin84
              May 12, 2022
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              HDFC Bank FastTag deducted: Rs 160 for Vehicle No: DL5CN3406 at: GABHANA Tollplaza on:[protected]T18:09:25. It's a wrong deduction as I was in chennai at that time
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                M
                Manoj0230
                from Ghaziabad, Uttar Pradesh
                May 12, 2022
                Feb 28, 2023
                This thread was updated on Feb 28, 2023
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                Hi Team, Total balance disputed charges Rs860.00 ICICI bank fastag has been registered complaint no.CMP[protected] &
                NHAI has been registered complaint no.5588100/5836758.as per team will be closed within 25 days but still not resolve.
                I am chasing since 1 month 12 days ago. no chargeback in fastag due to dispute transaction.
                ICICI Bank's response is not good and they are not resolving.
                Kindly help to resolve the issue.

                Trip No.[protected], Date 29-03-22, time 9:11:23
                Jul 19, 2022
                Updated by Manoj0230
                68 days passed but still pending chargeback by NHAI or ICICI fast tag bank
                NHAI team still issue not resolve.
                Manoj0230's [Complaint's author] reply, Jun 23, 2023
                team plz revert
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                  P
                  PiyushLatika
                  from Agra, Uttar Pradesh
                  May 12, 2022
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                  I was travelling Agra to Mathura on 11.05.2022. At Toll gate I was informed that my Fasttag is not working & hence I need to pay cash Rs. 240/- I asked for receipt & the counter clerk told me that printer is out of order. My father's mobile is linked with the fastag of car I was driving. My father told me that there is a SMS - "Rs. 120/- paid at Madhvan Toll Plaza for XXXXXXXXXX on[protected]:43:18 with XXXXX Bank FASTag. Please check CCTV footage & take action against culprit employee.
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                    B
                    B Yogi
                    May 11, 2022
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                    My vehicle is parked at home. But, still they deduct my toll.
                    Paid Rs 210.0 toll for MH15CD0987 at Baswant on 10 May 2022, 09:42 AM. TxnId: 0010022205100943186117.Updated Paytm Bal: Toll Wallet- Rs 51.28, Paytm Wallet- Rs 0

                    U can check CCTV camera record of toll naka
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                      S
                      sivarammutyala
                      May 11, 2022
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                      Earlier I have a NHAI fastag but it is damaged. so I brought a new NHAI fastag through online from flipkart and i received the fastag from flipkart on 24/04/2022. still the fastag activation is not completed due to Tid number is not exist for this vendor. so i raised a complaint on 28/04/2022 through customer care, my complaint number is 5775545. still the complaint is not resolved by customer support team. they asking to send the proofs of exact error screen shot, fastag photo & fastag invoice to they given whatsups number i.e. [protected] & [protected]. I have already send the same proof to the both numbers but still the problem is pending. when ever i call to customer care from last 15 days they telling only your complaint is under process. so, please help and resolve the issue. Flipkart also not responding on the vendor. i think they send a fake NHAI fastag. the supplier also asking the documents for tag activation through his whatsup number but the number is not working.
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                        sivarammutyala
                        May 11, 2022
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                        Earlier I have a NHAI fastag but it is damaged. so I brought a new NHAI fastag through online from flipkart and i received the fastag from flipkart on 24/04/2022. still the fastag activation is not completed due to Tid number is not exist for this vendor. so i raised a complaint on 28/04/2022 through customer care, my complaint number is 5775545. still the complaint is not resolved by customer support team. they asking to send the proofs of exact error screen shot, fastag photo & fastag invoice to they given whatsups number i.e. [protected] & [protected]. I have already send the same proof to the both numbers but still the problem is pending. when ever i call to customer care from last 15 days they telling only your complaint is under process. so, please help and resolve the issue.
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                          M
                          Mighty indian army
                          May 10, 2022
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                          Sir being a soldier it is my duty to seek information for illegal toll tax imposed on armed force personnell on NH92.Recently I travelled on NH 92 but toll staff denied to accept my defence I Card that was issued by IAF and forced me to pay toll tax.Sir on Yamuna expressway even Agra Lucknow express way exempted defence personnel to pay toll tax, how and why NH 92 are not included defence personnel in the list of exemption of toll tax.
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                            A
                            Aaditya Awasthi
                            May 10, 2022
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                            Address: Shahpura Toll Plaza Jabalpur

                            Hello, my self Aditya Awasthi s/o Ravi Awasthi resident of Police Lines Jabalpur(M.P)
                            On 3rd of may 10:21pm i was returning from Narsingpur to Jabalpur and on way i was crossing Shahpura toll plaza. Amount was deducted from my fasttag but the barrier was not opened to i told the employee there that amount is deducted to he open barrier manually.
                            As i was crossing it the boom barrier fell in my car roof.
                            I asked the employee there so instead of saying sorry they became rude.
                            I visited their office where at first the manager told me to come later, but when i forced him then he said to see the cctv footage in which the employee was faulty as he left the button of barrier before my car crossed it.
                            That day they said that they will compensate everything, i can get my car repaired. So i left at the time after taking their contact number.. But from that day to till today they are not responding, saying to call back again and again..
                            Is there any help that can be done by Nhai?
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                              S
                              Subbu911
                              May 9, 2022
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                              Land occupied without my knowledge

                              Respected sir, my land is occupied by NHAI for NH-16 road extension near Payakaraopeta, Anakapalle district, Andhra Pradesh. It was taken by NHAI without prior information or compensation. I am from a poor family. I need a own house or else new land inplace of my land. Please provide justice for me sir....
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                              Sumamallesh
                              from Hyderabad, Telangana
                              May 9, 2022
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                              Dear Sir/Madam,
                              I am in Odisha from 05/05/2022 along with my car key and my car is parked in Hyderabad, Telangana-500019 at my residence.
                              But today ie 09/05/2022 i have received 2 messages that toll tax amount is deducted from my account which is impossible.
                              It shows clearly that fraudulent transactions are happening at this Singarajupally, Jangaon, 506303 TOLL PLAZA.
                              Attaching the proof amount deductions.
                              NEED TO TAKE PROPER ACTION TO PREVENT THIS TYPE OF SITUATIONS.
                              +1 photos
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                                Bhargav Harika
                                May 9, 2022
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                                Address: 24-9, Kasayi street palamaner

                                Hi sir/madam,
                                I am bhargav .k from palamaner . I drive my vehicle from palamaner to Chittoor and return back on same day i.e[protected]. As original toll amount was rs. 90/- for one way and return on same day it deducted Rs.90/- instead of half amount i.e 50/-. My vehicle no is AP05CJ6474 Kindly do need ful.
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                                  R
                                  Rajdeep K
                                  May 9, 2022
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                                  Address: Etmadpur , Ajay Honda Showroom

                                  Kindly change bulb or repair light on Agra Delhi Firozabad highway.. Mostly lights didn’t working more than 6 months
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                                    ɢ
                                    ɢʜᴀɴᴀɴꜱʜᴜ ᴅᴇꜱᴀʟᴇ
                                    May 9, 2022
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                                    Address: Chandwad toll plaza

                                    Its about toll fee this toll charges you rs145 for dhule and if we want to go manmad that is before dhule u have to pay full toll why should we pay full toll if we don't use that complete road please take strict actions
                                    +1 photos
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                                      Nirbhay Tomar
                                      May 9, 2022
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                                      Address: Morena Choundha toll tax

                                      Hi sir
                                      Good evening, i am Nirbhay Tomar I am serving in indian armed forces I want to complain about morena toll plaza, on 07th may 2022 I was traveling at my home town morena there was a cut before the plaza booth.. the name of plaza is Choundha.. they are receiving illegal toll tax without crossing the plaza people are turn about 100 meters before but they deduct Money without crossing. Some pictures are attaching with this complaint. Please resolve my problem..
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