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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Feb 16, 2026
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National Highways Authority of India [NHAI] reviews & complaints page 72

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B
Bhavesh_shah
May 18, 2022
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Address: Udaipur

While we were moving towards Ahmedabad we had to pay toll at Udaipur toll plaza and the representative there talked with me in a vulgar way, their machine was not working.. and they were blaming my fast tag which I m using since inception
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    Rishabh Kumar Jindal
    May 17, 2022
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    Dear Team,

    Sometime back, I was traveling by my car with the registration number HR03S0931.
    I went through the toll plaza and noticed that the charges deducted from my fast tag were INR 295/-
    Can you please help me with the refund of the extra charge ASAP?
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      Datta Gokhale
      May 17, 2022
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      I am dattatraya gokhale, residing in Miraj, dist. Sangli, Maharashtra.

      My vehicle MH12NU2542 didn't travelled on toll road, but, I have got toll deduction of Rs. 50/-. The message is as given below.

      Paid Rs 50.0 toll for MH12NU2542 at Chalakwadi toll plaza on 17 May 2022, 04:19 PM. TxnId: 0010032205171751175594.Updated Paytm Bal: Paytm Wallet- Rs 184.75
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        B
        Bhuwon
        May 17, 2022
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        Sir recently I went to Hyderabad by my car from Kurnool. On the NH 44 I found that the speed limit boards were placed illogically. You notice 80 speed limit board within just 10 meters you’ll find another speed limit board with 60km. These boards I found almost on entire NH.. the local government police raising and collecting fine on speed limit exceeds… please resolve the issue. I think the road is not as per NH standards. Please make a independent survey then only resolve my issue. With due respect for the GOI for its efforts to make BHARAT NO ONE NATION IN THE WORLD
        JAI HINDU
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          Bhuwon
          May 17, 2022
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          Sir we are living in the captioned town the NH 167 going through our town… every day we are living with fear to cross the NH to go to everything into the town. On NH no sign boards stating TOWN LIMIT/ SCHOOL ZONE SND AND NO SPEED LIMIT BOARDS NO SPEED REDUCERS NEAR OM SHANTHI JUNCTION.. Already two accidents took two lives… please provide the required measures.
          With warm regards
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            A
            Ananya Swain
            May 17, 2022
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            Address: Manguli toll plaza

            Sir myself Ananya Swain. I have recharge my paytm wallet with Rs.2000 from my bank account on 21st of February 2022.
            I already have 400 rupees in my account so overally it's 2400 rupees. The merchant from the toll plaza at manguli plaza transfer that whole amount to my fastag
            Account so that it will be deducted from it directly from the paytm wallet .
            But my amount is not shown in that fastag wallet .I was suffering from last months whole passing through the plaza as i have to pay cash while crossing it. Kindly please look into the matter & solve it as my money is being stuck & I couldn't utilize it further after my recharge on February month sir.
            Thanks & Regards
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              7
              7824039053
              from Chennai, Tamil Nadu
              May 17, 2022
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              Address: Karur trichy bypass

              Today me and my family were return from Karur to Chennai. Near mayanur village karur to trichy highway I had to go to toilet, on the way i crossed 3 toll gates, in which none of them has cleanliness and not even proper basins and 2of them didn’t have proper clean. Broken toilet also.this is why we pay toll? Without even maintaining a clean toilet then why the name “swacha bharath” on all the boards, why should we pay toll then, to get infections?? I request you to take a sever action on this and respond to this
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                K
                Kshitija09
                May 16, 2022
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                Address: Indore

                Hi, Recently i visited Maheshwar from my personal vehicle from Indore. There is no signals to speed breakers, no paint on speed breakers, no sign boards. This causes more accidents and more dis-balance at the time of journey. I request to take responsibility of this and make all speed breakers visible with suitable yellow/white paint at-least. This is very dangerous and can cause many accidents.
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                  R
                  May 16, 2022
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                  Address: 4a,kamaraj Nagar, 3rd Street Choolaimedu,

                  Inspite of having sufficient balance in my fast tag nallur toll plaza has asked me to pay Rs.140 towards toll charges. My fast tag i customer id 11711022
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                    V
                    Vivek2907
                    from Kathua, Jammu and Kashmir
                    May 16, 2022
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                    Address: Kathua

                    Toll plaza lakhanpur deducted my money from my fasttag account.. without my movement from toll plaza. My car was at home and toll plaza lakhanpur deducted my money.
                    1 may 2022 rs 75 and rs 75 is on 2 may 2022.
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                      A
                      Aman181
                      from Chhindwara, Madhya Pradesh
                      May 16, 2022
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                      I sold my old vehicle, and the fasttag I purchased from Paytm is still sticked to the vehicle, and the new owner is using it illegally for paying the toll on toll plazas, and the money is getting deducted from my account, which is wrong, I request you to please close that fasttag with vehicle Registration number: MP28CA3821

                      Kindly resolve the issue at the earliest.
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                        M
                        MsSunny0007
                        May 15, 2022
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                        Address: House no.107 Guru Nagar

                        Today I reached harsar mansar toll plaza where I got to know that my fastag balance is low.Then i immediately reacharged the fastag and asked the staff to cut the money through fast tag but they told me that it will take 20 minutes so give your ID to us and park the car on side then I did the same then I asked the guy to cut the amount as it's showing active and asked for my I'd card then the guy misbehaved and didn't gave my I'd card I moved into office and told the same incident to the manager he then brought my I'd card and gave it to me.I was with my family on a trip crossed around 7 toll plaza and this guy rather helping or understanding started harrasing me..I need action against him as he knows that I immediately recharged the fastag but after that also he didn't gave my I'd back.
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                          swapnaja londhe
                          May 15, 2022
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                          Though we had balance 480 rs. Person at toll saying no balance and took double charged
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                            D
                            dasabhis
                            from Baripada, Odisha
                            May 15, 2022
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                            As a resident of Baripada ward no 28. We would like to bring to your notice the undergoing highway flyover project of NHAI in Palbani bypass is increasing occurrence of accidental situation .The diversion provided by NHAI from Palbani chowk to Palbani bypass through service lane is intersecting to more than 5 different roads at Palbani bypass with two bus stops at each side of the service lane which are being used as parking lot for big trucks. While exiting from Baripada through Meghasani road which leads to Palbani bypass, there is a major blind spot as diverted routes are busy with high speed trucks always while crossing the road, there is possibility of major or minor accidents in our locality. It has become a serious problem for those living in our area as well as for the daily commuters or passerby. The situation is quite panicky and requires a traffic police with patrolling of police forces to keep the vehicles in control.
                            We as residents of this locality are concerned over the life threatening situations happening around. It would be a great help, If you plunge into action and take necessary measures to provide us an underpass at Palbani bypass.
                            We request you to understand the gravity of the situation and take action at the earliest before any dangerous incident happens in this area.
                            Kindly look into the matter and we shall be highly obliged to cooperate with you.Looking forward for your reply as soon as possible.
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                              A
                              Arun uniyal crpf
                              May 15, 2022
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                              Address: Toll plaza at Haridwar highway chamira , chutmalpur , saharanpur

                              I am assistant commandant in crpf, my car no. is uk07fc5055, Yesterday at about 20:05 hrs when I was crossing the the toll chutmalpur, Saharanpur, up . I have shown my I’d card to toll employee, he refused to take as he was saying where is your uniform, I will not spare you like cheap language, i have shown my fastag to him he said you have out of balance, he said that on duty hote toh chor deta abhi nahi chorunga,

                              First of all we as a force personal are always on duty even on going leave, second our I’d card is a self explanatory document, it is a pride, dear I am an gazetted officer and hurt by this cheap man, I want apology by individual, and want to clear that we r authorised or not to pass free from toll please make it clear please take appropriate action ASAP
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                                K
                                from Pune, Maharashtra
                                May 14, 2022
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                                Address: https://maps.app.goo.gl/vwAuwByy72cP4em59

                                There are dangerous potholes on NH 60 on Sangamner bypass. My brand new car tyre bursted due to these potholes.
                                Approximate location
                                https://maps.app.goo.gl/vwAuwByy72cP4em59
                                Reached Nasik (started from Bavdhan at 3:30pm, reached Nasik 11:30pm) 12 Aug 2022

                                Ekdam killer *khadde* hain on *Sangamner Bypass* after toll plaza exit. *#nhai* management is aware that atleast 100 vehicles get damaged every night. Was fortunate that my car didn't get damaged even after hard impact because of the alloy wheels and high tyre pressure, otherwise 25+ cars were standing roadside as they either burst their tyres, or broke the rim and had to do spare wheel 🛞 replacement in dark.

                                Forward to all those who are planning their Pune Nasik travel over long weekend 🧳

                                #Sangamner & #NHAI is earning bad name especially when Azaadi ka Amrut Mohatsav is being celebrated
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                                  A
                                  Arundhati92
                                  May 14, 2022
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                                  Resolved

                                  Address: Kharar, Punjab

                                  Sir, This is to inform you that we stay within 1.5 km from toll tax of bhago majra and everyday for our office(Chandigarh University, Gharuan) i have to cross toll tax. They have issues pass to only those person's who have have their own accommodation within 20 kms, we stay on rent but they are not making our pass. We are not financially sound to pay 150 rupees everyday. i request you to kindly solve our problem and issue pass to us. Because for just toll tax pass we cant buy a home of 50 lakhs . And this complete baseless that they are not issuing us pass just in this condition.

                                  Pleae note: WE STAY JUST 1.5 KM AWAY FROM BHAGO MAJRA TOLL TAX

                                  I request kindly look into this matter as soon as possible
                                  May 21, 2022
                                  Complaint marked as Resolved 
                                  Its still not solved . please help
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                                    M
                                    Mahendra Homkar Solapur
                                    May 13, 2022
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                                    Address: 36 Vishwakarma residency akkalkot road

                                    प्रति,

                                    मा.ना.श्री. नितीन गडकरी साहेब

                                    केंद्रीय रस्ते वाहतूक मंत्री भारत सरकार, नवी दिल्ली

                                    विषय:- सोलापूर अक्कलकोट रस्ता (राष्ट्रीय महामार्ग क्र. १५०) वरील किमी १३७/०६० ते १३७/४२० मधील डाव्या बाजूचे सव्हिस रोडच्या व साईड गटरच्या उंची बाबत...

                                    माननीय साहेब,

                                    उपरोक्त रस्त्याचे काम सुरु आहे. १३७/०६० ते १३७८४२० किमी मध्ये डाव्या बाजूस पेट्रोल पंप, बिश्वकर्मा वसाहत, बजेश्वरी नगर वसाहत देसाई कारखाना इत्यादी रस्त्यालगत आहेत. सदर लांब HPC(पाईप मारी) आहे सदर पाईप मोरी जन्या पातळीत असून पासून सदरचे वसाहती पावसाचे पाणी रस्त्याच्या डावीकडून उजवीकडे जात होते. सदर जुन्या मोरीचे आहे त्या पातळीत रुंदीकरण केले गेले असून सर्व्हिस रस्त्यालगत असलेली कॉक्रीट गटारची पातळी वसाहतीतील जमीन पाताजी पासून अंदाजे ४९ ६" (चार फुट सहा इच) इतकी वाढ आहे सदरचे रस्त्याचे Pian & profile प्रस्तावामध्ये दर्शविली आहे सदरचे काम झाल्यास उपरोक्त वसाहतीतील पावसाचं पाणी वाहून जाणे शक्य नाही व सोलापुरातील

                                    इतर नेशनल हायवे प्रमाणेच अक्कलकोट रोड येथील काम करावे. तरी आपणास विनंती आहे की, सदर लांबीतील Service Road व Concrete gutter

                                    ची पातळी कमी करून लगतच्या वसाहतीमधील पावसाचे पाणीवाहून जाणे योग्य होणे इतकी

                                    कमी करणेस आदेश होणे विषयी विनंती आहे

                                    सोबत: स्थळदर्शक नकाशा

                                    आ. विश्वासु
                                    महेंद्र होमकर

                                    [protected]

                                    टीप: या संदर्भात आपणास व नॅशनल हायवेस सविस्तर ई-मेल केलेले आहे.
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                                      VivekSahoo
                                      May 13, 2022
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                                      Address: outer ring road, Hydrabad

                                      I am charged high on couple of occasions in past during my travel from Gachibowli to TSPPA Junction. Normally the charges are between Rs. 10 to Rs. 20. However am charged Rs. 70 and Rs. 60 for same distance at time even if I cover the distance in same time.

                                      Can I know why am I overcharged. Am sure am not the only person with this complaint but i will like my money back.

                                      My vehicle number TS09EK6144. You can track all the toll details. Thanks
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                                        hetronracer
                                        May 13, 2022
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                                        Rs 85.00 deducted for Toll Charges at AMTL-TP02-Malvan (gj13nn8304), txn ID 851652367393424140324P on 12-May-2022 08:23:48 PM. FASTag balance Rs.250.00 -IHMCL

                                        this toll plaza is free for car
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