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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 74

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B
Bheem Singh tanwar fauji
May 8, 2022
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I am ex-airforce personal while travelling with my son who is a major ranked person in defence service's.
As per my knowledge we are exempted from toll tax while driving self viechle. But at a toll tax in shreemadhopur rajasthan ( between khandela to ringus) i was forced to pay tax and harrassed my family to face the consequences dated 06 05/2022 at night 8:05.
Toll sleep no is01112fe22u0513.
Please guide me if toll has to be paid and why we were threatened to face serious consequences if we try to ask about rules.
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    E
    ErParveen kumar
    from delhi, Delhi
    May 8, 2022
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    I had travelled from asoda toll plaza to kharkhoda toll plaza on western peripheral dated 13 april 2022 at 14:56:28. Again returned from kharkhoda toll to asoda toll on the same day at 20:52:25.

    Car details : DL9CT6271

    As per my information, the amount charged is much more than that should be charged.
    +2 photos
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      A
      Aditya Perhate
      May 7, 2022
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      Address: village andPO Mandhol,teh. jubbal,shimla

      I was on my way to shimla from Chandigarh...i had 200 balance in my fastag...and they were unable to scan my fastag...they started abusing and got into physical fight...and threatened me to death
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        R
        Ram rams
        from Goregaon, Maharashtra
        May 7, 2022
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        Sir,

        Today I'm traveling with my family from salem to pollachi. I checked the balance at early morning 5:45am. The balance is 418rs. So I didn't try to recharge. After I crossed avinashi toll I tried to recharge. At that moment a message pop up saying that to update kyc for recharge. Immediately I updated kyc at 8am and informed customer care and registered complaint for priority basis. Complaint .number is 5838974 .Now its 14:32 still i can't recharge and standing at mid way in travel in hot sun with my family. I need libel suit against NHAI FASTAG for this cruel action and damaging my reputation before family members and friends.
        +1 photos
        May 07, 2022
        Updated by Ram rams
        Sir,

        Today I'm traveling with my family from salem to pollachi. I checked the balance at early morning 5:45am. The balance is 418rs. So I didn't try to recharge. After I crossed avinashi toll I tried to recharge. At that moment a message pop up saying that to update kyc for recharge. Immediately I updated kyc at 8am and informed customer care and registered complaint for priority basis. Complaint .number is 5838974.Now its 14:32 still i can't recharge and standing at mid way in travel in hot sun with my family. I need libel suit against NHAI FASTAG for this cruel action and damaging my reputation before family members and friends.
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          A
          Apurb Nayak
          May 7, 2022
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          Please note that on the NH from dhanbad to Ranchi we have a toll gate at Sosokhurd. It is a very painful toll all the times for passengers commuting on that route. They delay instead of having fast tags and ask for manual payments. Most of the time their reading doesnot happen automatically and they charge back irresponsibly to passengers for insufficient funds. They behave like rowdies. Kindly consider this matter and take some action.

          Common citizen is being troubled.
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            M
            Muraleedhara Bhat
            May 6, 2022
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            Dr Muraleedhara Bhat here, today (6/05/22) got a message that as my wife's car KA19MG3740 crossed Brahmarakotlu toll plaza on 5/05/22and 30₹ has been cut . That car was in home yesterday, So how is it possible ?
            Fastag Ac details - SBI Fastag ending no 37BE0
            Please refund the money
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              M
              Muraleedhara Bhat
              May 6, 2022
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              On 5/05/22, 30₹ has been debited from my fastag Ac for crossing Brahmarakotlu toll plaza when my car was in home
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                R
                RatnamAssociates
                May 6, 2022
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                Address: Nagarvel 228, Nandanvan Society, Off Abhilasha 4 Rasta Sama Baroda

                Repeated wrong debits and deactivation of my Fastag Account (Customer ID[protected] by ICICI Bank despite repeated complaints

                Mihir Mehta
                [protected]@gmail.com
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                  V
                  venkateswara rao seva
                  May 6, 2022
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                  Distance between Eluru, Andhra Pradesh to Vijayawada, Amdhra Pradesh is 60KM

                  But here two toll gates are there and collecting total 110.

                  Please look into it
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                    M
                    Murub
                    May 6, 2022
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                    Dear Sir,
                    I am an employee of Chennai Petroleum Corporation Limited, a Public Sector Undertaking. I use Mathur toll road for commuting between my residence and office. I get monthly pass for using the toll road. However, to my surprise the people who work in that particular toll plaza denied the monthly pass for no valid reason. When asked about it, all the toll plaza people gathered and abused with bad words. I am very hurt. Many people from my office faced such issues. It is my humble request to look into the issue seriously and advise the concerned to take necessary disciplinary action against those who are involved in this issue.
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                      A
                      anaheeta sidhwa
                      May 6, 2022
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                      Address: KRISHNAGIRI, TAMILNADU

                      NH 77 Krishnagiri - Tiruvannamalai - Pondycherry has been under repairs for the past several years with no end in sight. what is the completion date for this project. Several patches are completely broken roads, never repaired and unmotorable.

                      PLS PUBLISH A PROJECT END DATE.
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                        B
                        billjobs123
                        from Nashik, Maharashtra
                        May 6, 2022
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                        Address: Jetvan Nagar, Nashik Pune Road, Opp Nehru Nagar, Nashik, Maharashtra

                        This complaint is regarding Pune-Nashik-Dhule National Highway (NH60). There's one point on this highway (Jetvan Nagar, Nashik Pune Road, Opp Nehru Nagar, Nashik, Maharashtra). Goggle maps link - https://maps.app.goo.gl/UbvxUeJ37yVEJGLi6 . This is the point where road from three ways meet at one place. Usually on both sides of the main highway there is heavy traffic with high speed. At the meeting place of these three roads sometimes people find themselves in a condition where they want to make a turn and vehicles behind them are in high speed. So making turns here is real challenge and dangerous. I request NHAI to look into this issue and work on this accident prone zone. Install some speed breakers, install speed limit signs, control the speed and flow of traffic in this area.
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                          J
                          jagat desai
                          May 5, 2022
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                          Address: Sun Palace Appts, 202, Shakti Plot 9, Main Road

                          I stay in Morvi. It is 30 kms from Wankaner Railway station. If I have to drop a family member to the station I have to pay rs.145 for a return journey. That means I'm paying almost rs.2.5/km which is quite ridiculous. I don't know why if anyone has complained but it's high time the authorities take some sane steps to charge such an exorbitant toll fee.
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                            P
                            Prasheel747
                            from Pune, Maharashtra
                            May 5, 2022
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                            Address: 502 Lilly Regency Meadows society, Porwal Road , near Dr Martheophilus school ,Dhanori
                            Website: Consumercomplaints.in

                            Vehicle number: MH12QY6251
                            Date of incident: 04.05.2022
                            Time of incident: 00:44
                            Location of incident: Vashi toll, Mumbai -bengaluru highway.
                            Summary of incident : On reaching the toll booth the toll personel did not raise the barrier saying there was low balance in the fastag a/c: and handed me a manual challan of 40rs.
                            Since the fastag account had 800rs balance, I challenged him and refused to pay the amount after which he raised the barrier. Within a few moments of crossing the toll the message was recieved that toll amount of 40rs had been debited .
                            This kind of fraud/cheating is a regular occurance at tolls on Mumbai -Pune route.
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                              param149
                              May 5, 2022
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                              Address: plot 11, Street K2.1, Sec 83, Gurgaon

                              My vehicle number is HR02AA 3200 and I entered KMP from Patuadi and took exit from Kundali and fare for which is 125 Rs but on 3rd Apr I received message that 250rs has been deducted for this which is un acceptable, Attached snapshot and please return extra amount.

                              Regards
                              Paramjeet Singh
                              [protected]
                              +1 photos
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                                A
                                Abdul Majeed i
                                May 5, 2022
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                                When you fix the toll charges you will calculate the expenses incurred by the company while constructing the road. They why have you increased the amount.

                                Are you cheating the people????
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                                  M
                                  Manojkumar C.V
                                  from Mumbai, Maharashtra
                                  May 5, 2022
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                                  Address: Sawaleshwar Toll Plaza,Pune - Solapur Pkg. II (km 144.400 - km 249.000)

                                  I am Manojkumar Cherupethu Vasudevan having 4 wheeler MH 14EU0439.
                                  Today Morning[protected] at 2:21AM, I got message "INR70 toll debited from Tag (Protected) for Veh. No. MH14EU0439 at Sawaleshwar Toll Plaza on 04/05/2022 21:27. Avbl. al. INRXX.XX.IDFC First Bank". But yesterday entire day my Car was in PCMC, Pune area and not travelled any where. Requesting you to please reverse the deducted money as early as possible
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                                    T
                                    Tejas Phad
                                    May 5, 2022
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                                    Address: Nashik Sinner Tollways Limited.

                                    HDFC Bank FastTag deducted: Rs 40 for Vehicle No: MA3NYFJ1SLC643737 at: Nashik Sinner Tollways Limited on:[protected]T13:54:48 Wallet: [protected] Bal: Rs 814.5..

                                    HDFC Bank FastTag deducted: Rs 40 for Vehicle No: MA3NYFJ1SLC643737 at: Nashik Sinner Tollways Limited on:[protected]T13:54:48 Wallet: [protected] Bal: Rs 854.5
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                                      Address: BARKHEDA-CHANDALAI toll plaza

                                      DEFIANCE OF GOVERNMENT ORDERS : DISRESPECT OF A SOLDIER, ANTI-NATIONAL, RUDE AND UNRULY BEHAVIOUR OF THE TOLL PLAZA STAFF
                                      1. I am AXXX, working in MXX and am presently posted in KXXXX. I am writing this complaint to make you aware of the utter disrespect shown towards a soldier by a toll plaza staff. Since the inception of the toll system on the Indian highways, it is a matter which has been circulating in the uniform circles with...
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                                      R
                                      Raviraj R
                                      May 4, 2022
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                                      Address: Bailhongal

                                      Dear Sir,
                                      I got an unauthorized toll charges from Toll: [protected] near Bailhongal Taluk, Belgaum district Karnataka - 591102. I did not travel on this date and they did a manual transaction of 70 Rs. I want to register a complaint on this. Need refund for the same and act on people who are doing such illegal activity
                                      Vehicle: KA22MC1495
                                      Myself Owner: Raviraj
                                      +1 photos
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