National Highways Authority of India [NHAI] Complaints & Reviews

Address: Cheeka

My car was stopped at Dharer Azizpur Toll. And they told me my fastag has no balance. But my fastag contains 2050 balance. I stood their and talked for 10-15 minutes but they want cash payment and then I insisted in checking again then fastag worked. I need compensation of 5000 for wasting my time and this kind of rude behaviour. Please listen to my complaint.

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My toll ticket no is : 7630072 or 7680072 Slip printing not clear
vehicle no : PB10GL5666, Toll name : Milk majra, Booth no : 7, Time : 9:6PM 30th april 2022,
Amount : 180/- Because operator said card is blacklisted,
but after reaching home i check the amount was also deducted from fast tag card

You Paid Rs.90 at MilkMajra Toll Plaza of PB10GL5666 on 30/04/22 21:07:05. Avl Bal Rs.552.89 Txn ID: FT[protected]

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S

[email protected]

from Jalandhar, Punjab

May 5, 2022

I was told at toll that my fast tag is black listed. The respective person over there has demanded the double amount of toll which was ₹180 (90+90). But when I reached my home Then I checked my account. The amount ₹90 has already been deducted from my fast tag for the same toll where I have already paid cash.
Please take a proper action on above issue and initiate the refund of ₹180 the one I paid by cash and I got a toll ticket number 7630072 or 7680072. Slip printing was not clear.
The above issue belongs to MilkMajra Toll Plaza of PB10GL5666 on 30/04/22

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Address: Moga, Moga, Punjab

I have travelled in my car PB29AB-1585 on 28/04/2022 from Moga to Jallandhar and returned on the same day writhin 24 hrs. But on return journey I have been charged twice. at Chak Baminya Toll Plaza. Once Rs.55/- bring return journey & again Rs. 115/- at the same time. Kindly return Rs.115/- excess amount charged at Chak Bamniya Toll Plaza.

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Address: Sikar

Mere sath akhepura toll sikar nh52 pe Galt vahar kiya giya bola ki tumhe mar denge or ye toll hamre baf ka hai or bola ki tumhare fast teg me balance nahi hai jabki mere fast teg me balance tha 400 rupye ke samthing but Galt vahar kiya

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Address: Tada

Hi,

Due to some technical issue with front vehicle we could not move ahead for over 10 mins. Both do not have complaint book. It’s lane 4 at Sullurpeta, AP booth between on 30/04/2022, 10:20-1035 pm and we are charged by default. I called helpline but busy with other customers for over 15 mins. Called toll helpline, Mr. Kasthuraiah is the incharge now but he says he can not do anything.

Complaint book also not there to write
So why should govt collect toll in this case

Regards
Sreeni
[protected]

May 01, 2022

Updated by sreeni70 Complaint system is not user friendly

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Address: H.No 70, Gali No. 2A , New Saini Pura, JATAL Road, Panipat

Sir, I am a corporate Vehicle driver, I was driving on EPI highway on 29/04/2022 There was toll deducted of vehicle. Jakhauli to Movikalan deducted of Rs. 235 and or return deduction is Rs.30 But the total amount would be Rs. 40 only. That was excessive amount as per rules of toll deduction. This is worst things. I am fully against this. Please look into this matter and return my balance. Thank you .My Details are below
HR67B2364
Mobile no. [protected](Radhe Shyam Sharma)

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Respected sir, maam
Please solve the problem. Ye choryasi toll plaza, surat, gujarat p toll k pass jo pan masala ki shop he udhar pe overcharge p fastag sale karte he and misbehaviour karte he. In logo k pass koi right bhi nai sale karne ka to bhi sale karte he abd driver ki gadi me se card nikal lete he and fir bolte he dusra banalo. So pls solve this problem as soon as possible.
Your faithfully one indian citizen. 🙏

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Toll fees collected for less than 60 Krms, why are these tolls not removed?

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Address: Nandgaon To Aurangabad Road

I request Sir Nandgaon to Aurangabad Highway No. MH SH 7 that the construction of this road is very delicate. The condition of vehicles is deteriorating completely. Solve early.
Thank you....

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Address: F 5, Sree Daksha Vridhaa, IOB Colony, Maruthamalai

The road condition between coimbatore chengapally toll and vijayamangalam is very bad. It's more of patch work rather than smooth roads.. the toll collection is primarily for maintaining the roads in top condition. Please look into this

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Address: R R Cinemas, entertainment hub, roorkee-247667

Respected sir, on dated 24.04 2022 i was accident due toh caution board/sign board is near highway. I going to cinemas hall and near cinemas gate your pilar is placed. Board has been removed but pillar is not removed. This pillar is situated just cinmeas gate. Kindly please remove this pillar because so many accident near cinemas hall. I so many complaint to GM of cinemas but no action regarding this pillar. And also my car was damaged.

Kindly please remove this pillar as soon as possible otherwise i will take strict action.

Location:- R R Cinemas, Entertainment hub, roorkee-haridwar road, roorkee-247667, uttrakahnd

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Address: Meerut

Extra toll was charged at Sarai kale Khan of rs 155 although I already paid 70 rs and 85 rs while travelling to and fro from meerut to Delhi on 27.04.22.
Kindly refund
Vehicle no DL3CCQ6694

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Address: Mayyadi, Byndoor

The narrow bridge near Mayyadi on Kollur-Byndoor highway has turned into a dangerous spot for people passing through it. The bridge is small, narrow, elevated and not straight . This makes it a total blind spot as people coming from one side can’t see who is on the other side and the moment they are on the bridge they have to immediately take a 20 degree turn to go to the other side.
With heavy traffic density to Kollur via this road this bridge has become a nightmare as many fatal accidents have taken place on the bridge leading to death, critical injuries, damage to vehicles etc.

Have complained to local administration also about it. Please widen this bridge at the earliest to avoid further accidents and implement required warning sign boards and marking to prevent accidents.

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Address: Akola-nagpur highway karanja toll plaza area

They charge us like a 5 star services and giving such a zero star services. Nagpur akola highway karanja toll plaza mini nest toilet condition is very bad, people not dare to use it. All urine on the float, who is responsible for this type of dirty places, i[censored]r services was not good then pls close the toll plazas

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Address: Gadanki Toll Plaza

Dear Sir/Madam
My self I entered and return same toll gate within 3hrs but deducted same amount two times so kindly do the needful.

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Address: Antony Devassy, mob 9497284976

Location - NH544
Infront of angamaly private bus stand
Ernakulam district
Kerala state

One of the flashing light in median is not blinkinkg. Now the signal look like a warining signal before red stop signal.
I have witnessed number of times vehicle (they may not regularly pass trough this road) stoping after saw this not blinking signal. The main problem is that this area is slighty curved and slanted. There may be a chance of accident at night times. Beacuse regular passers know there is no stopping signal here. Please do the needfull.

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I would like to draw your kind attention towards the pathetic state of NH 205A . I am daily commuter to this road from banur to mohali and find it very difficult to drive on this road. The road is in very poor condition and there are large potholes on whole stretch. The surface of the road was broken by winter rain which has created the craters, making the journey even worse. The buses, trucks, cars, three-wheelers, have to halt after every minute just to adjust with the road breaks and pits. Most of the vehicles keep avoiding these potholes and stick to one side of the road or applies brake immediately resulting in slow-moving traffic or even collision. It is also submitted that even patch work is not done on this road from the past 1-2 years due to which road is fully broken in some places. So it is requested that this road may kindly be repaired or re carpeted asap.

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V

[email protected]

May 5, 2022

NO action taken till date and Today morning one more car got damaged as truck applied instant brake due to large pothole on this road around 8:40 am.

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On 18 April 2022 around 8 in the evening, when I was crossing Attibele toll plaza it took more than 30 to cross with nearly 1 km queue. Even than toll plaza they were charging for toll fee. As per the NHAI press release on 26May2021 they were violating the rules. NHAI Takes Steps to Ensure Waiting Time of Not More Than 10 Seconds Per Vehicle at Toll Plazas. Please take action this happens almost everytime.

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Address: Jakhauli Toll Plaza, Sonipat

I traveled from Ghaziabad to Patiala on 25th of April 2022. I crossed Jakhauli toll between 3:30 PM to 5 PM. On reaching my destination, my paytm FASTag summary showed me a deduction of Rs. 265 at Jakhauli toll plaza which to my knowledge has been deducted wrongly. Please initiate the balance amount and kindly direct the above mentioned toll plaza to function legitimately.
FASTag attached number- [protected]

Vikram Sharma
[protected]

National Highways Authority of India [NHAI] Complaints & Reviews

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National Highways Authority of India [NHAI] reviews & complaints page 76

Fastag issue

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Double toll amount charged

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Overcharged toll on same day

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Galt vahar

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Made to wait at toll for more than 10 mins

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Regarding Wrong Toll deduction

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Fastag Overcharges and misbehaviour

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Toll collected for less than 60 kms

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Nandgaon To Aurangabad highway

Road condition between chengapally toll and vijayamangalam toll

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Regarding increasing of accidents

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Extra toll charge on 27.04.22

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Narrow Bridge on NH766C in Mayyadi on Byndoor-Kollur Road

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Regarding highway toll services

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Deducted same amount in twice in a day

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Yellow blinking signal not flashing and always in on position

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Miserable condition of NH 205 A Banur to Landran

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Attibele toll plaza

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Wrongly deducted toll at Jakhauli toll plaza

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Street light not lit yet

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