National Highways Authority of India [NHAI] Complaints & Reviews

On 18 April 2022 around 8 in the evening, when I was crossing Attibele toll plaza it took more than 30 to cross with nearly 1 km queue. Even than toll plaza they were charging for toll fee. As per the NHAI press release on 26May2021 they were violating the rules. NHAI Takes Steps to Ensure Waiting Time of Not More Than 10 Seconds Per Vehicle at Toll Plazas. Please take action this happens almost everytime.

I traveled from Ghaziabad to Patiala on 25th of April 2022. I crossed Jakhauli toll between 3:30 PM to 5 PM. On reaching my destination, my paytm FASTag summary showed me a deduction of Rs. 265 at Jakhauli toll plaza which to my knowledge has been deducted wrongly. Please initiate the balance amount and kindly direct the above mentioned toll plaza to function legitimately.
FASTag attached number- [protected]

Vikram Sharma
[protected]

Got street light installed several months ago but still not lit till date

Hi my name is harsh and i seek refund of extra toll that has been cut for my car HR06AW0730. We used it while coming from delhi going to Panipat.

PFA message for toll charge deduction.

Paid Rs 265.0 toll for HR06AW0730 at Jakhauli on 25 Apr 2022, 02:49 PM. TxnId: 0010002204260140024142

It is totally illegal and against government approved rates. Please resolve it asap otherwise I have other ways also to get it refunded.

I travelled on KMP expressway fron Rohad to Kharkhoda (at 12:57:23) on 23/04/2022 via vehicle number HR26CB3699. I received a message on 25/04/2022 at 17:08 for deduction of amount of Rs 210 from my Fast Tag for this journey. The deducted charges are not correct and too high. Kindly look into the matter and refund extra charges.

Road is very much damaged especially where the over bridge is under renovation . more over entire road condition is very poor . No patch work was done for the so many month.

Even in heavy crowd...on long queue ... waiting for long time beyond the yellow line...still focused on collection on Money only...neec to take action on them

I was going to rajkot on this morning and toll plaza deduced amount from my fast tag. And as per the rule person going from jamnagar to rajkot or rajkot to jamnagar are not being charged

Here is massages:-
Paid Rs 65.0 toll for GJ10DA8384 at Vanpari-Paddhari on 25 Apr 2022, 09:28 AM. TxnId: 681650859208957611554P.Updated Paytm Bal: Toll Wallet- Rs 435

I have purchased three bonds for
Rs.22 lacs, Rs 10 lacs and Rs. 10 lacs on 25/2/22. The remittance was sent through SBI DHAYARI br to your account with Union Bank Of India account no [protected]. The three application forms were submitted through SBI securities alongwith original remittance acknowledgement. Till today I have not received 2 bonds.Only 1 bond received. This fact was informed to BEETAL by email but there is no reply to my mail. Even though SBI securities have also informed to BEETAL for this matter under copy to me. No reply received from your end neither to me nor to SBI securities. Therefore I request you to kindly look into matter and solve the issue immediately
Thanks and regards

I have been chaged the Windshield because it have been broken and we cannot peel old windshield fastag at gummadidala tollbooth so i said the worker to deduct my balance by entering vechile number And he refused to do and he charged double amount 65 rupees is toll charge and he charged 130 rupees

Roads are clean, toll gates are good. But the worst is toilet. There is no maintanence, no cleaning. No one is bother to provide option to lock the washroom doors. You can see the dirtness of washroom in my photos. Swaccha bharat abhiyan ki to dhajjiyan uda rahe govt k hi toll plaza. Mosquitoes are there to kill you. Stay away from public toilets of toll plazas.

Kindly Declared 1 side toll fee without fast tag ...We were going rajpura from patiala then toll charge us 90 rs one sided..Is it Genuine fee of toll plaza or not...Thanks

As I travelled from jalandhar to PGI Chandigarh and while crossing toll from Kurali to New Chandigarh i was forced to pay cash for Toll Slip even being Fastag enabled on my vehicle.
If Fastag is mandatory on vehicles and double toll is being charged for non availability of fastag on vehicle, why the forced me to pay cash, why that toll plaza is not using Fastag service.
In past i have paid double toll fee for non availability of fastag facility on my vehicle. Kindly confirm me whether fastag is compulsory or not? If complusory I want double refund of my fees and action against that plaza.

Respected Sir/ Madam
M name is Ram Gopal, i own an Alto 800 cc Car, carrying number HR 35J 5023. My car has FASTag of Paytm. Yesterday on 22 April 2022 i visited New Delhi from Ateli Mandi (Narnaul). At National Highway 11, near Kathuwas, one toll plaza is set up. I reached this toll about 0650 AM and the personnel deployed there were not in cabin. they asked money from me then i said, i have FASTag, deduct from it. After initial reluctance they deducted this money through one mobile which they were carrying. I got the message of deduction rs 65 athrough FASTag ID 3416FA820328E4009D7D1E0, order ID[protected], Wallet ID [protected]

Then in the evening even when i had not crossed and i was taking dinner in Rewari district, i got the message that rs 65 is deducted vide FASTag ID 3416FA820328E4009D7D1E0, order ID [protected] Wallet ID[protected].
Then actullly i reached at Toll plaza, the employee was in cabin and he asked me money and i said you take money from my FASTag. He shouted at me and said you are blacklisted and give me money. I replied that give me any proof. I have crossed twice Kherki Dola (Guru gram) toll plaza and there was no problem. He was very furious and said don't try to terrorize me i am an ex serviceman and he deducted rs 35 through fast tag after asking my vehicle number vide order ID [protected] Wallet ID [protected].
Again today they deducted rs 65 from my FASTag vide order ID [protected] Wallet ID [protected] and i have not crossed i was in my govt school, teaching the students. I got this message at 0133PM, as per them i crossed toll at 0131 PM.
Again today they deducted rs 65 from my FASTag vide order ID [protected] Wallet ID [protected] and i have not crossed i was in my my and sleeping. I got this message at 0406 Pm, as per them i crossed toll at 0254 PM.
In view of above facts you are requested to:
a) esquire the matter?
b) Refund and compensate me for cheating me
c) give this tender to a responsible company which can deploy educated, discipline, courteous staff which is equipped with scanners etc.
d) Kindly give me feedback to restore faith in NHAI system.
E) If matter is not resoled, i will approach to court also and lodge FIR for misbehaving and extracting unauthorized money under cyber crime Act. Kindly help me.
Regards
Ram Gopal

INR 203 toll debited from Tag 3XXXC9C0 for vehicle no. MEXC22CW9NT021915 AT Talegaon Toll Plaza on 23/04/22 12:01. Avbl Bal INR-153. IDFC FIRST Bank
Also Cash Rs. 203/- collected.
Date: 23/04/22 12.00.57
Talegaon Toll Plaza
Lane: W06, Collector: 940117,
Car: MH12UF0423
Chasis no.:MEXC22CW9NT021915
Transaction No.: [protected]
Exit Plaza: Khalapur off Ramp(West)
Barcode: 1N486941KP1INP*T6
6415263 # 6415263 # 6415263

Dear Sir/Madam,

I am traveling from Nagpur to Pandharkawada. The road condition is very bad between Vadner to Wadki. This is toll road which is in bad shape.

Request you to drop the toll charges until the road is repaired.

Kindly look into it.

Yesterday travelled from gr noida to dadri where the toll amount was only 20 rupees but authority deducted 125 from my fast tag.
Information given below:::
You Paid Rs.125 at Bilakbarpur of DL6CN0770 on 22/04/22 18:06:24. Avl Bal Rs.133.25 Txn ID: LN[protected]

Do as need full and refund my amount

Dear Sir
I have received a msg deducted 40 Rs from my Fast Tag Account (Paytm) even I cant travel on this date 21 April 2022
But received a msg of Amount deduction from my account.

Paid Rs 40.0 toll for PB11CB0069 at Dharer Azizpur on 21 Apr 2022, 01:15 PM. TxnId: 0010022204222124226810.Updated Paytm Bal: Paytm Wallet- Rs 112.51

Please do the needful and take action.

Regards

Punjab State
Normal Person
Bhushan kumar
Patiala - [protected]

Deduction from my wallet against dme is wrong
I never go dundahera plaza
Transaction I.d. :- FT[protected]
Dated on 21/04/22
That date my car at home
Why this happened
My car goes on dme on 19/04/2022
But from dasna to meerut and meerut to dasna
Where the deduction already deduct from wallet 45 and 70 ruppees then why dundahera plaza deduction comes from where and why.
Mob. No. Attach is [protected]

With Due respect pl urgently required repairs of Road at Shahad ROB as monsoon is fast approaching it will cause massive traffic jam pl do the needful. Shahad ROB Kalyan murbad NH 61 (old 222) Dist Thane Maharashtra