National Highways Authority of India [NHAI] Complaints & Reviews

Illegal shops and houses are being constructed in Vikas Resorts, Opposite ITI, Kunjpura road, Karnal. NHAI does not permit to construct anything within 300-500 meter but the construction is going on in full swing. Secondly even as per municipal corporation rules, they can not construct anything over there.

I, therefore request you to take legal action against the owners and stop the construction as soon as possible.
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On 9.4.2022, while travelling on NH 27 by a car (UP32 JS 2004), I paid Rs 110/- at Ahmadpur (4:01 PM, transaction no 0187002008090422160137) and Rs 115/- at Ronahi (at 4:56, transaction no 0187003009090422165618) toll gates, respectively. While return on the same day, I paid Rs 55/- at Ronahi (8:36 PM, transaction no 0187003003090422203658) and Rs 50/- at Ahmadpur (9:39 PM, transaction no 0187002002090422213909) toll gates, respectively.br...

As per army and Air force act 1901 toll tax exemption for defence personnel but NHAI take toll from defence personnel....

At ribda toll near rajkot the e payment system was having issues so they put barriers in front our vehicle and asked us to wait until the nearby lane get clears it took more than 30 minutes for us, the 15 seconds rule is not followed every time....

I was using NHAI fastag . I was unable to recharge and some nhai helpline suggested to change fastag.I shifted to kotak bank fastag.After that when i recharged i recharged nhai fastag of ₹3750 by mistake.( I dont know how it worked this time) .And hence as i am not using that fastag.Kindly refund my money in wallet.

vehicle number: KA51MH6513
mobile Num:[protected]...

There was a long waiting time of around 40mins at a toll plaza at Hatnoor, Vellore, Aurangabad, Maharashtra. The staff seemed pretty loud and rude. According to the rule, I am not liable to pay the toll if it takes more than the threshold time on a toll track. The staff didn't seem to coperate. I had to pay the toll. If the staff doesn't know the rules, why do you have such a staff?? This is a terrible experience.
I want a refund...

At selu amba toll plaza ambajogai, charges for car is 35 officially but they are charging 45 rs.despite road under this toll not constructed yet(lokhandi sawargaon to renapur naka latur), take appropriate action, thanks....

महोदय जी
मेरी गाड़ी यूपी 14 AX 8364 दिनांक 9/4/ 2022 को दिल्ली मेरठ एक्सप्रेसवे पर भोजपुर से एंट्री करी Kashi टोल प्लाजा पर ₹25 शुल्क लगा और वापसी यात्रा Kashi टोल प्लाजा पर एंट्री की और भोजपुरी...

We crossed sivaya toll plaza while going from eastern peripheral express way to haridwar on 20th March, 2022.

We have crossed SIVAYA toll plaza twice within a time span of 10 hours only.

Rs. 95 toll deducted twice.

Pls refund the balance amount.

Car Number: HR20X-6309...

N
Corruption on highway Jaipur kota and ajmer...

Dear NHAI,

My house is located in Hazaribagh Jharkhand.Some people's house has gone to the four line road near my house.Those people have got the money too, But those people have given their shop near my house.While I used to go that route.I request you to intervene in this.

Thank You...

On national high number 563 karimnagar to warangal near SR University there are N number of speed breaker without proper sign board and there were 3 major accidents were happened.please make sure that please remove them or make any proper solution....

On national high way 563 near SR University there are N number speed breaker with any proper sign boards there were 3 accidents were happened near this speed breaker.Please make sure that provide proper sign board or remove it....

Was denied passage citing blacklisted fastag/ low balance at guabari toll plaza (WB) on 08.04.2022 around 9:30 pm while coming to coochbehar from kokrajhar, Assam. However, my balance was 80 rs. and the required was toll was only 45 rs. However, I recharged my idfc wallet with 500. But again I was denied passage and they asked for cash ( 90 rs.). After heated debate, finally they agreed to deduct toll via fastag on 9:48 pm....

At Sardewadi toll on pune solapur highway
We are waiting for more than 20 mins at one place.
Date: 8.04.22
Time : 8:05PM...

My parent's property has surveyed by NHAI under Visakhapatnam Raipur road ( village -gullepalli, sabbavaram). The compensation amount was to be paid by NHAI last year, but only my parents are left out. When asked about the reasons, the officials are making silly excuses of misplacing the file amongst them.
They are making my us run to & fro with different with diffrent details but are postponing to act.

I would request...

Road between jodhpur to Balotra (NH-25) was scrapped 2 months back for repairs, but was not done leading to pot holes and uneven road conditions. Also, the Doli toll plaza condition is very poor as Fastag readers are not working and barriers are broken. Users are spending long time to pass through this toll plaza due to mixing of manual and Fastag vehicles in same lane.

Request authorities to look into and improve the conditions....

Illegal pan shopee near unchagaon nh4 highway service road causing everyday traffic and accidents it is our sincere request to remove pan shopee...

Yesterday, I travelled in my car (Maruti Ritz) from Mangalore to Karkala via Padubidi and back on the same day. Enroute toll fee of Rs.40 was collected both ways i.e., total toll collected is Rs.80. As it was a return trip on the same day, reduced toll (may be Rs.40+20=60) should have been collected. But excess amount of Rs.20 was collected.
This is happening for the second time. Couple of months back, a similar instance of excess...

वनवे का टोल 2गुना जयादा टोल लिया जाता हैं।। या और गुडागर्दी करते ह कस्टूबर सै मारने पिटने की धमकी देते ह और या पर fasteg नही स्कैन किया जाता...