National Highways Authority of India [NHAI] Complaints & Reviews

My vehicle dl5cs3735 was unnecessarily charged toll tax by the toll at chajarasi ghaziabhad UP. As I was having fasttag balance more than amount 200 but they cheated with us and make us extra payment of amount 260 by toll man Also I am having a bill of that amount with me which they charged as penalty. I requested to look into it and do the needful. If required I will submit the bill which was wrongly charged and also I had debited amount...

My actual payment that has to be deduct on kharkhoda toll is Rs 30 only as i join the toll road from Rai and confirmed by the toll staff also as on 01 st march 2022 but they deduct Rs 190 today(03rd march 2022) kindly do the needfull ....

I need to pay DOUBLE toll tax in cash at SASARAM TOLL PLAZA at 15:16:08 Hrs vide token no. [protected] on 03.03.2022 instead of Rs.801/- after deduction of toll Rs.55/- at MOHANIA TOLL PLAZA at 14:31:13 hrs. I was in hurry & not in position to wait over there to chat with NHAI TEAM. Kindly look into this matter because I need refund of Rs.115/- which has been paid unnecessarily where as it fault of NHAI....

Kuchadi toll plaza is forcefuly collected cash payment even fasteg is working properly and staff is bullying me....

Today at around 9:45 on Ahmedabad baroda express way toll booth near vadodara my car was at the tool booth and due sole error of toll booth system it took more than 2 mins of waiting time in front of gate itself, and according to NHAI RULES if my individual service time is more than 10-30 sec no toll tax should be charged ans my car should pass free cost, even then toll tax was deducted,
On asking the official standing there he started...

Keesara toll plaza which is located on NH-65 (old NH-9) are collecting full charges if we return within 24 hrs also please, please take necessary action on this toll managment help the public by implementing same rules to all toll plaza...

I have been falsely charged for toll on the Navayuga toll plaza on March 1, 2022 at 12:11pm. I have not used the road on that day. This is the second time I'm being falsely charged for using the same road. This had also happened on 10 Feb 2022 5:11 pm...

It may be noted that equitas bank issued a fast tag in the name of Sreenivasan who has no relation with my car bearing registration number KL 11 BV3500. This registration is in the name of Sayed isman sabir bafakyh, designated partner, MOTORRAD wings LLP.
Further I am unable to get a fastag as this fastag is blacklisted. I am ending up paying atleast rs.500 etc every month.
Pls take necessary action against equitas bank for...

There is a law that if we have to wait for more than 10 secs we don’t need to pay the toll tax even after waiting for more than 10 mins we were made to pay the toll tax. I don’t know why the government make the fake laws when it is of no use to public. When we told the person we’ll not pay the toll tax he was so rude. Uneducated people are hired by the government to work. Day by day it’s becoming so hard to stay in country like India....

There was big traffic at bhopal-indore highway bcoz of Rudraksha Mahotsav at sehore. Rule says that no vehicle can stand more than 10 sec nd if there is huge traffic than we don't hv to pay toll n toll line should b of 100m max. But instead of big traffic Dewas toll plaza was taking toll from every vehicle and the traffic was more than 500m free toll plaza. If these toll plaza r not following rules than what is the reason for befooling us....

In Maharashtra, Talegaon(Pune) tolls, Vashi(Navi Mumbai) toll and other toll points are consistently having scanning issues. Due to some network or technical issues they are unable to scan the vehicle fastags which causes longer waiting time and traffic at tolls. This is really an injustice for authentic travelers following all the guidelines still need to face this issues which should have taken care by concerned authorities.
I would...

Dear sir c yesterday night I was travelling from Lucknow tu Kanpur I 27 02 2022 bit at Navabganj toll plaza unnao. the staff of Navab ganj toll plaza started misbehaving when my fasttag was un scanned due to their poor camera but they strated blame on me and used slang language. kindly look in to it....

Complaint about Humps on road on NH-5 Chandikhol to MARKONA . There are too many humps but no sign mentione. So bike accident cause very seriously. So please do sign before humps as soon as possible. On every humps....

Fraud at many nhai toll plaza,
fast tag black listed/low balance /inactive, but it's not true,
my fast rag not like this,
it's only fraud scam cheating looting by toll plaza workers.
do they ask double money.

my taxi = HR38AB4266, idfc first bank fast tag, it has balance and also had balance. and it's active & working. and i recharge it with money well.

but at toll plaza workers...

I was asked for cash at the toll despite of money being deducted from Fast tag. They claimed the money did not got cut and I would have to pay cash to proceed. Technically the toll people are fooling common man and robbing them. I have all the receipts and the screenshots. Kindly refund all my money....

Dear Sir,
I used to cross sonbhadra-Markundi (Uttar Pradesh), SH-5A ACP Highway Lodhi Toll Plaza on daily basis but from last so many days, only 3 lanes are open and 3 lanes are closed and due to this all of the riders used to wait at Toll Plaza around 20-30 minutes and also we are bound to spent fuel at Toll Plaza unnecessary. Now a days, already fuel prices are so high, so it is very hard for common people to cross the toll Plaza...

I travelled on 24 Feb 2022 from Nashik to Pimplegaon Baswant in my car which is hardly 35x 2 = 70 Kms return journey. I was charged Rs190 toll while going and Rs100 while returning with total of Rs 290 for 70Km journey .

Isn’t it too high toll for such a short distance. ??
Can I be charged reasonable toll charges
And provide refund as applicable?...

From rewari to jhajjar road is not in good condition and on flyover bridge road damage and road holes not filled worst road ever seen in my past...

Dear Madam/Sir,
My vehicle no PB01C5210 cross the toll Bhagomajra at Rs 70/- @7:37am dated 26/02/2022 TX ID: [protected] return Rs.35/- @8:11am dated 26/02/2022 TX ID: [protected] and same day in the evening again my wallet deducted with Rs.70/[protected]@21:46 dated 26/02/2022 TX ID: [protected] and return Rs.70/- @22:08 dated 26/02/2022

What kind of these facilities are for cheet to people and I ask the toll person for toll charges...

On 26th evening, I received message from Axis bank that Rs. 50/- have been deducted from Tag. It is wrong.Kindly reverse it. Justice Dr. Satish Chandra
[protected]...