National Highways Authority of India [NHAI] Complaints & Reviews

Sir,
I am using a Car having Number DL-4CAZ-7384. On 19/02/2022 when, I was crossing the toll and then entered in line to cross the same at 16.37 hrs (matter on records on camera). It is submitted that after 8 minutes I reached on booth, then I objected that do not deduct my toll as you have spent more than 3 minutes in line (as per rules of NHAI). Then the official of toll asked me that you may go without toll.
Sir, it is...

Solapur to akkalkoat (maharashtra ) highway near valsang village toll boot . The toll boot employee told me to that my fastag didn't work and made me to make double payment as fine for not working fastag via cash payment i have a receipt of it . And after crossing the toll boot i got msg for money deduction via bank for toll boot payment . After reaching towards toll employee for that problem they didn't have any reasonable answer for it...

Dear Sir/Mam,

This is bring your kind notice to the behaviour and working module KM42 TOLL PLAZA (Gurgaon - Manesar Toll ) employees follows.
I am a commuter who travels daily through Manesar toll. On 06 November 2021 at 09:11 AM, I had lodged a complaint (complaint no-5) to the Toll PRO (Nam-Tek Chand) regarding the broken wind shield of my car due to toll barrier fallen off.
Pictures are attached for your easy...

Respected Sir/Madam,

I Manveer Kaur, working as JTO, o/o BSNL, Chandigarh. I am a Physically Challenged person (“DIVYANGJAN").

On 17.08.2021 I have purchased automatic vehicle (Kia Sonet HTX) and registered it as Adapted vehicle with RC NO: is CH01CF4244 and also I have exempted for the road tax while purchasing the car.

I have applied for an exempted Fastag at RO Chandigarh and received application...

FasTag Linked Vehicle (Honda City) Number : UP16AB6556

Kindly note that:
1. I have taken my Honda City Car (UP16AB6556) out of NOIDA (UP) once only starting from 16-MAR-2021 till today due to COVID risk (Trip Details: 05/02/2022 - NOIDA to Moradabad, 06/02/2022 - Moradabad to NOIDA).
2. Toll Charges for the visit/route mentioned above has been debited from FasTag Wallet and same can be verified from Toll Plaza...

Sir,
On 22 Feb I have paid unnecessary penalty even though I had balance in my fast tag of 300 rs. They were saying NHAI server is down you have to pay penalty.
On Mr Mohit Kumar, SI said he is senior most. Do whatever you have to do. But you have to pay penalty.
Kindly resolve the issue.
Vehicle no DL1ZD0117
Unnecessary people are misusing their position. Kindly look into...

Toll was collected from us in spite o[censored]s being local vehicle. This is unjustified. Local vehicles are exempt from toll that is just outside our city.
Details -
FASTag account number [protected] linked with vehicle number MH12LJ5119. NHAI Plaza on Khed-Shivapur (Pune) on 14-Feb-2022 08:30:35 AM...

I have a nhai fast tag purchased in 2018. That time kyc was not needed. Know problem is that there is a spelling error in the name in the RC, i.e.Meera instead of Mira, hence I can't submit proper documents for kyc.I can not close account also as my bank account has the same mira.
Know I want to close my account to get new fast tag after correction in RC. my vehicle no is RJ27CC7759. But nhai help line is unable to help to make a way...

I'm from Suryapet town and there's NH65 passing through the town. In front of the Eenadu office, on the highway, there's a junction where many vehicles cross paths. But unfortunately, there are no lights at all, so that the people can see properly and can cross or travel safely in general in that area. Due to the very same reason, many accidents happen frequently, and in most cases, the persons are spot dead.

One such incident...

Please provide u turn nearby the entrance of brigade panorama for all residents to quickly access the service roads or to avoid any unwanted accidents that could happen due to crosswalking. Kindly provide a service road near the brigade panorama entrance....

The street light installed on newly built NH 161-H between Jalgaon Jamod and Nandura is not working. The highway passes through several villages and it causes difficulty to people during night. So kindly fix this problem....

Fastag at pantangi till plaza was out of order for 15 mins. Toll oeprater collected toll aza after delay also....

Rs. 240 has been deducted from my Fastag account with so called trip no. [protected] at 312021 on 3rd feb., 2022. i do not know how..
My vehicle number is UP16BK1048...

I had passed through Srinagar toll plaza 062002 on 21st February, 2022 at about 9.00 am and twice the toll of Rs. 110 has been deducted from my Fastag account.
My vehicle number is UP16BK1048...

Date: 10/02/2022

Incident - I was travelling to Noida from Lucknow. My fast tag was active and had enough balance for the journey and it was all good until I reached Jewar Toll Plaza, Yamuna Expressway. The toll employee pretended my fast tag is not working and asked for Cash payment in double. I checked my balance and fast tag status and everything seemed alright. Then two toll employees started arguing and threating me in...

I want to raise an issue with regard to the barriers installed on the toll plaza Ghaggar. Yesterday on 20.02.2022 I was travelling towards Delhi in my car bearing registration No. PB-11-BH-9113 passed from the toll barrier’s last lane and at the time of passing the barrier of the toll booth hit on my car’s front mirror and left tge visible marks. On complaining your executives said that this barrier has some technical issue. If there...

Requesting you to please provide proper U turns near Brigade Panorama which is located in Bangalore Mysore Highway and even request you if there is any plans of service road kindly please make sure its one way or else it would lead to many accidents due to road congestions...

There is no proper plantation between roads on Jaora Nayagaon toll road which leads to unbearable glare in the eyes of driver which has become the reason for many road accidents in the past. Please work on tree plantation....

Hello,
I was going to Vasad, at the toll they asked to pay 260 rupees as cash for fine, since fastag is not working as stated by them. However, the fastag was working just perfectly and money was also deducted, so I paid with fastag as well as them with cash....

Dear sir, I took a short journey on
N.H. 48 from Jaipur to Sambhar Lake(Rajasthan).At Thikaria Toll Jaipur Plaza Rs.70/- deducted for RJ45CN7732 on[protected] at 15:42:50 with ICICI BANK FASTag at the time of going and Rs.70/- deducted again for RJ45CN7732 on[protected] at 19:29:04 while coming back on the same day with ICICI BANK FASTag.This practice is not right for the same day journey of about 4 hours short duration.Please do...