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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
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+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 90

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D
Darsh M Shah
from Vadodara, Gujarat
Feb 20, 2022
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Loot on toll, Asked to pay double cash even though fastag was working

Address:Vasad toll plaza

Hello,
I was going to Vasad, at the toll they asked to pay 260 rupees as cash for fine, since fastag is not working as stated by them. However, the fastag was working just perfectly and money was also deducted, so I paid with fastag as well as them with cash....
+4 photos
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S
s k mehra
from Noida, Uttar Pradesh
Feb 20, 2022
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Return Toll taken at Jaipur Plaza for same day

Dear sir, I took a short journey on
N.H. 48 from Jaipur to Sambhar Lake(Rajasthan).At Thikaria Toll Jaipur Plaza Rs.70/- deducted for RJ45CN7732 on[protected] at 15:42:50 with ICICI BANK FASTag at the time of going and Rs.70/- deducted again for RJ45CN7732 on[protected] at 19:29:04 while coming back on the same day with ICICI BANK FASTag.This practice is not right for the same day journey of about 4 hours short duration.Please do...
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Address:NHAI PIU HAMIRPUR

NHAI have acquired my 178sq meter land for shimla mataur fourlane project in 3D notification. But the NHAI workers have marked my land which is not acquired in 3D notification. We have given representation to project director NHAI PIU Hamirpur several times. In the begining PD told that land is not acquired according to the DPR and approved alignment. He gave all the documents and we have made an appeal to the high court shimla regarding...
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P
pavin wilson
Feb 20, 2022
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Fastag amount wrongly deducted

Fastag amount getting deducted is higher than toll amount...
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S
SHIWANI DHIMAN
Feb 20, 2022
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Deduction of amount Rs.135/-

Address:Vpo Lalhri, Tehsil Haroli, distt Una HP 174507

I did not even went to Ladowal, still they deduct the amount of Rs. 135/- for Ladowal toll...my vehicle number is HP72 4781..the deduction happened on 18 Feb, 2022 at 7.16pm and the claim for crossing the toll on 17 Feb, 2022 at 6.17pm...
Please resolve the issue and refund my amount.

Thanks...
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Address:Infantry road, Ballari

Hi. I crossed toll plaza at 8:52 am and the toll was collected from fastag and my fastag balance went to -20. I recharged immediately and my fastag is active and unblocked by 11:45 am with a confirmation message from bank. I was returning from that same tollgate on same day at 5:56 pm, I was told that my fastag is not working and they collected rs 120(60+60) with penalty.
I was supposed to be charged only 30 rs for return as I was...
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P
Piyush Sb
Feb 20, 2022
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Dual toll on a same road

Address:durg

Toll is taken from twocompany in a diff of 10 km in a durg-rajnandgaon highway. first is taken by durg shivnath expressway pvt ltd and next is taken by ashoka highways (durg) ltd....
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V
vikas murty
Feb 20, 2022
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Fastag lane in PUNE MUMBAI EXPRESS HIGHWAY

Address:Talegaon toll plaza

People are entering in fast tag lines and paying in cash and toll person also taking cash

This is wasting time of people who are waiting in back...
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S
Subodhbisht49
Feb 19, 2022
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Dangerous condition of NH 119

Sir
Condition of NH 119 Meerut Pauri heighway is in dangerous condition. The road between Najibabad to Kotdwar is in very dangerous condition leading risk of life of public. It is requested to close the road for public if it can not be repaired on urgent basis.

Subodh bisht...
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ParminderGaur
Feb 19, 2022
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Fast not working and resolution from 5 months

I have been complaining about my fastag since last 5 months that it's black listed but still no solution even though I always had sufficient balance in my account. Being a regular traveller, my time is wasted at every toll barrier. Fastag is the biggest scam of NHAI till date as 4 out of every 10 cars are blacklisted by the companies for no good reason and people are forced to pay double tax....
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R
Ramagrawal49
from Datia, Madhya Pradesh
Feb 19, 2022
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Double toll tax cut to my fastag

Address:Datia

Do bar toll kata 120 ka 240 kata fastag me se return my money...
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7
7171
from Patan, Gujarat
Feb 19, 2022
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Delay in Fastag Scan Machine

Address:Ahmedabad

Hello sir,
I am going through Ahmedabad - Vadodara National Highway Number 1 right now and at the time of Reaching Toll plaza near Ahmedabad CTM. I have faced issue of Fastag Scan Machine was not Working properly so that every vehical pass through it by 10 to 15 minutes delay.
Thanks for Digital India...
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G
Gaurav Daniyal
Feb 19, 2022
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Remove Third Gender from near Toll Tax

Dear Sir,
Kindly Remove Third Genders from near Didarganj Toll Plaza, Patna,
all involved in asking for illegal Money from all the bypassers.

If Possible, Kindy Look into the Same....
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K
Kratant Sharma
Feb 19, 2022
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Unauthorised Overload Charges

This mail is regarding not providing full and correct information regarding weight on overload fees collected by Bassi Toll Plaza, Aroli Toll Plaza, and Dhaneshwar Toll Plaza operated by Ashirwad Smart Infralink Pvt. Ltd. and NOTICE for a refund with the penalty of illegal toll collection.

Even after asking so many times by my Driver, they always refuse to provide the correct details and receipts mentioning the weight. This...
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M
Mahajanpooja
from Badlapur, Uttar Pradesh
Feb 19, 2022
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Fastag active- not scanned at toll

This is complaint about Sarewadi toll Plaza on Pune-Solapur Highway In Maharashtra State. Our car XUV 500 with vehicle no. MH43AT7092 passed toll plaza our Fast tag is active. But on this plaza our Fast tag was not scanning due to some system issue. We were told to wait and they got gun scanner and even that did not scan the Fast tag. Another guy came and said that your fast tag is fine and no issue with it. There is system problem and wait...
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B
bhairavchokshi
from ahmedabad, Gujarat
Feb 19, 2022
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ILLEGAL Debit Adjustment FOR CAR NO - GJ1KF9885

Address:c 704 the first vastrapur

Dear Team

I have been wrongly charged Rs.640 as a debit adjustment. the details are below.

i request you to correct the same and credit the amount to my fast tag account

Vehicle Type : Car (Vento)
VEHICLE REG. NO: GJ1KF9885
CHASSIS NO: WVWK10608BT015862
TAG ID : 34161FA820328EE803A00F40
NAME : BHAIRAV CHOKSHI
PHONE NUMBER : [protected]
CITY : AHMEDABADbr...
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M
madhav harish
Feb 19, 2022
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Fastag waiting time more than 10 mins

In salem, omalu.r we are crossing but we are facing so much waiting time unnecessarily. We are facing so much issue because of that. Please provide me value reason and refund my amount which I paid on that toll booth rs.85....
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S
Sandesh1234
from Palghar, Maharashtra
Feb 19, 2022
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For charging extra toll

Address:NHAI DUMBERWADI TOLL PLAZA NH-222 NEW NH-61

On date 12/02/2022 i was passed through Dumberwadi Toll Plaza. I have 85Rs balanced in my fastage wallet.but at that toll plaza their machine can not deduct Rs 45 from my balance. i demand return toll ticket from them.but they refuse to give us return toll ticket and collect 90Rs with fine from me.
Rs 45 one time toll for vehicle like my Omni van is so high.and their is no return ticket with consesion fasicility their is no instant...
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R
rita goyle
Feb 18, 2022
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Bad state of roads between khautali and kotdwara

Address:ghaziabad

The road from khautalli just after you get off the meerut bypass is pathetic there is no road to speak of.Khautalli to janseth is slightly better, then from janseth to mirapur is full of port holes, then comes the bijnor barrage there also the road is in shambles you cannot drive more than 5 km/hr that too you have to drive like a snake.The road is being widened from bijnor to najibabad there also no care has been taken that the regular road...
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Pandit Kavya Kaushik
Feb 18, 2022
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3 minute rule not followed on kolki

We have to wait for 10 mins.even then we were asked for toll.we yad the fasttag installed but still he asked for money.even he was disrespectful....
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