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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 90

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G
Gagan Kumar Lenka
Feb 28, 2022
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Address: Bhadrak

Complaint about Humps on road on NH-5 Chandikhol to MARKONA . There are too many humps but no sign mentione. So bike accident cause very seriously. So please do sign before humps as soon as possible. On every humps.
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    neel333neel
    Feb 28, 2022
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    Fraud at many nhai toll plaza,
    fast tag black listed/low balance /inactive, but it's not true,
    my fast rag not like this,
    it's only fraud scam cheating looting by toll plaza workers.
    do they ask double money.

    my taxi = HR38AB4266, idfc first bank fast tag, it has balance and also had balance. and it's active & working. and i recharge it with money well.

    but at toll plaza workers of ( dasna peripheral toll, badarpur border toll, faridabad toll, manesar toll, Gurugram toll plaza) are doing fraud scam looting taxi & commercial vehicles.
    it must be be stopped otherwise all taxi drivers & other commercial vehicles drivers will stop it with our own strike & power at all toll plaza blockage & jam.

    stop this scam soon

    thank you

    neel
    [protected]
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      T
      Tejaswini Phadke
      Feb 27, 2022
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      Address: Pune- Talegaon

      I was asked for cash at the toll despite of money being deducted from Fast tag. They claimed the money did not got cut and I would have to pay cash to proceed. Technically the toll people are fooling common man and robbing them. I have all the receipts and the screenshots. Kindly refund all my money.
      +2 photos
      Feb 27, 2022
      Updated by Tejaswini Phadke
      Double toll
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        R
        rishi710501
        Feb 27, 2022
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        Address: Sewa Sadan, Civil Lines, Sonbhadra, Uttar Pradesh, 231216

        Dear Sir,
        I used to cross sonbhadra-Markundi (Uttar Pradesh), SH-5A ACP Highway Lodhi Toll Plaza on daily basis but from last so many days, only 3 lanes are open and 3 lanes are closed and due to this all of the riders used to wait at Toll Plaza around 20-30 minutes and also we are bound to spent fuel at Toll Plaza unnecessary. Now a days, already fuel prices are so high, so it is very hard for common people to cross the toll Plaza like me. Kindly do needful ASAP in order to avoid congesation at Toll Plaza.

        Thanks & Regards,
        Mr. Rishi Raj Yadav
        [protected]
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          P
          Prasad Ss
          from Delhi, Delhi
          Feb 27, 2022
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          Address: Pune

          I travelled on 24 Feb 2022 from Nashik to Pimplegaon Baswant in my car which is hardly 35x 2 = 70 Kms return journey. I was charged Rs190 toll while going and Rs100 while returning with total of Rs 290 for 70Km journey .

          Isn’t it too high toll for such a short distance. ??
          Can I be charged reasonable toll charges
          And provide refund as applicable?
          +1 photos
          Mar 02, 2022
          Updated by Prasad Ss
          Dear Sir/Madam,

          Hope you have gone through complaint and understood the issue. Can you please provide clarification or refund on high toll charges

          Regards
          Prasad
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            K
            Khatideepak
            Feb 27, 2022
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            From rewari to jhajjar road is not in good condition and on flyover bridge road damage and road holes not filled worst road ever seen in my past
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              S
              Sumeet@77
              from Chandigarh, Punjab
              Feb 27, 2022
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              Address: 3304, Riverdale Apartments Zirakpur

              Dear Madam/Sir,
              My vehicle no PB01C5210 cross the toll Bhagomajra at Rs 70/- @7:37am dated 26/02/2022 TX ID: [protected] return Rs.35/- @8:11am dated 26/02/2022 TX ID: [protected] and same day in the evening again my wallet deducted with Rs.70/[protected]@21:46 dated 26/02/2022 TX ID: [protected] and return Rs.70/- @22:08 dated 26/02/2022

              What kind of these facilities are for cheet to people and I ask the toll person for toll charges he says that Rs.105/- for 24 hr. For multiple updown but this time ihave no MSG in my wallet to deduct these multiple charges.
              +2 photos
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                C
                chandra53
                Feb 27, 2022
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                Address: D-25, Brahama Apartments, Sector-7 Dwarka, New Delhi-110075

                On 26th evening, I received message from Axis bank that Rs. 50/- have been deducted from Tag. It is wrong.Kindly reverse it. Justice Dr. Satish Chandra
                [protected]
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                  G
                  Gauravshali Dubey
                  Feb 27, 2022
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                  Address: भोजपुरी बिलासपुर छत्तीसगढ़ 495224

                  भोजपुरी टोल प्लाजा बिलासपुर छत्तीसगढ़ स्टाफ की लापरवाही कार में बहुत बड़ा नुकसान होते बचा जिसके लिए उन्होंने कोई खेद प्रकट भी नहीं किया कृपया संज्ञान में लें, ऐसी लापरवाही अत्यधिक नुकसानदायक हो सकती है
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                    K
                    Kuldeep Kanwar
                    Feb 26, 2022
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                    Address: Village Runanghoro p.o kumarhatti solan H.P

                    I am Ghanshyam Singh from village Runanghoro P.o Kumarhatti solan 173229.The kalka Shimla four lane work is in progress which has done a massive loss to my property .All the water flowing in the above constructed road comes directly to my home which has caused major crack in my house and heavy mud and water comes directly to home causing huge to many things .I have urged many times to the PD Shimla and to the SDM solan to do something in this regard but not s single step has taken so far.
                    I have many things to say which i cant write .
                    Kindly do something inorder to save my property as i have lost all hope.
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                      V
                      Vijay126
                      from NASHIK, Maharashtra
                      Feb 26, 2022
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                      Address: Km 455.485 toll plaza (NH-3), Survey # 217/1, Ghoti (BK) 422 402, Tal – Igatpuri, Dist – Nashik, MH.

                      I was travelling from Mumbai to Nashik on NH-3 in my personal car registration # MH03CM6181, during this journey my toll Rs. 120 was deducted at Arjunali toll plaza. Around 14:30 Hrs. I reached lane # N1, towards Nashik, Km 455.485 toll plaza (NH-3), Survey # 217/1, Ghoti (BK) 422 402, Tal – Igatpuri, Dist – Nashik, MH.
                      When I entered lane no. N1 towards Nashik The boom barrier was the open condition, a signal was in green, on digital display board no information regarding my vehicle was displayed (This bord showing some irrelevant information which normal in this toll plaza).
                      Since my toll was already deducted at Arjunali toll plaza (Arjunali & Ghoti toll plaza are interlinked toll plaza) and said above no stop sign/signal was for my vehicle hence didn’t stop my car and I moved the car within the permissible speed limit.
                      Until my car crossed to the toll booth, the boom barrier was in open position condition and when I just reach the boom the booth operator manually closed the boom barrier and it gets suddenly closed due to this action and my windshield frame got damaged.
                      The above incidence clearly shows error in the boom barrier system at toll plaza lane N1 & incompetence of boom barrier operator at the toll booth.
                      I contacted the toll plaza manager and CCTV Operator immediately and brief them about the incident showing the CCTV footage, but no positive response was given by them.
                      I requesting authorities to take necessary action against the toll plaza operator and compensation of car damage to be paid by the toll plaza operator.
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                        A
                        Advocate Jigar
                        Feb 26, 2022
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                        Address: TOLL PLAZA NEAR JAMIYATPURA VILLAGE. KALOL ADALAJ ROAD.

                        My self advocate jigar barot. Today when i walking to jamiyatpura hanumanji mandir i pass through kalol ahmedabad toll plaza . I have seen that there is very narrow space given for two wheelers. And it is so dangerous for any two wheelers to pass through it. And specific when there are any old age person drive two wheelers.
                        I also found that the space given for two wheelers is maximum 3 ft. And the space is not a perfect rcc road. The space is on gutter of water drain for monsoon.
                        So its my request to the department to increase the space and take out the poles which narrow the road and make the space broader for two wheelers so they all can be easily pass through it.
                        Also there are two electric poles between the small space.
                        Hope for quick and positive responce quickly otherwise i have to take legal action.

                        Thanks
                        jigar barot [adcovate]
                        [protected]
                        +8 photos
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                          V
                          Vikascobra
                          Feb 26, 2022
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                          Sir/madam, Today I am going to rewari from ateli (haryana) for some important work where I must be reach on time (vehicle no. -HR 35 R 2604) but I did not reached at delhi on time due to unnecessary stopping on NH-11 at khatuwas(Raj.) toll plaza lane no. 18 nearly about 6:10am. I asking him(booth employee lane no. -18) why he stopped me then he reply me you are not crossing toll gate now and took your vehicle back and come after 15 minute while my current fastag balance above ₹90 . Sir/madam, who is responsible for unable to reach on time for my work, why I am harass at toll plaza . Kindly requests you please take a justified step to resolve this as soon as and inform me what is status of my complaint.
                          Contact no. - [protected]
                          Email- [protected]@gmail.com
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                            M
                            Maitréya Kadkol
                            Feb 26, 2022
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                            Team,

                            Today I was traveling on NH50 from Hungund to Hospete and I have noticed multiple small and medium sized roadhumps on the highway, that too without any signboards. It is extremely dangerous specially at night, my car jumped on one such roadhump and my back is aching now. Hopefully not very serious but please raze those road humps.
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                              Address: Zhadshahpur belagavi

                              During the current construction of the NH4A HIGHWAY connecting belagavi and Goa there lies an oil depot and a FCI collection point of grains and a petrol pump plus a lot of industries in and around which is now comming under a flyover and there is no provision of and entry and exit for that flyover which in turn will cause atleast 300-400 trucks filled with fuel and chemicals ( industries) everyday to move on the service road passing small...
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                              H
                              Hisham A V
                              Feb 25, 2022
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                              NH 16
                              Mahandi bridge
                              Road side full of plastic and mud
                              +1 photos
                              Feb 25, 2022
                              Updated by Hisham A V
                              NH16 Mahanadi bridge not cleaned

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                                S
                                shandilyaanish
                                from Ghaziabad, Uttar Pradesh
                                Feb 25, 2022
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                                Dear Sir/Ma'am,

                                I was travels to Panipat from Ghaziabad every week. I take Duhai to Jakhauli stretch to reach sonepat.

                                On dated 9 Feb 2022, I took Duhai to Jakhauli way. At Jakhuli toll the amount deducted from my Fastag is 240 instead of 75 & when coming back on same day within 24 hours it was deducted 75 instead of 40.

                                So it is my request to refund my amount deducted in excess i.e. 200 rs.

                                My vehicle number is HR 06 AA 2759
                                +1 photos
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                                  S
                                  Saub16
                                  from Dabra, Madhya Pradesh
                                  Feb 24, 2022
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                                  Address: Choundh toll plaza, morena gwalior section, Gwalior, Madhya Pradesh

                                  At toll plaza name: Choundha
                                  Section: Morena-Gwalior
                                  Vehicle No: MP07CD3455
                                  Time: 22:35

                                  After deducting rs.35 from my fastag, they take rs 140 in cash and saying there is not sufficient balance in your fastag even after having so much sufficient balance in fastag.

                                  Kindly do the needful against the toll plaza contractor and refund my rs140.
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                                    P
                                    prof. chirag mittal
                                    Feb 24, 2022
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                                    While coming from dasna side just near to kasna cut, on 21 february midnight our car was struck by mud aside. By God's grace we save otherwise after those bunch of muds there is steep fall which will led to dangerous accident and loss Eof life. Please do repair kmp, after all nhai is charging heavily from us.
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                                      G
                                      from Rewa, Madhya Pradesh
                                      Feb 23, 2022
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                                      We were travelling today on Feb 23, 2022 locally with local vehicle number MP17BA1379 and crossed the toll plaza. Our fast tag was having balance of Rs 69 but they took the cash payment of Rs 60 (Ticket Number C2646749) citing the reason that fast tag is low in balance and it will only work when balance is more than Rs 150 in fast tag which do not seems to be a valid explanation. Request you to look into it.

                                      Contractor Name: Path Oriental Highways Ltd
                                      Toll Plaza Name: Ratahara
                                      Toll Plaza Address: Ratahra, Rewa bypass, Rewa 486001
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