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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 92

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I
imvbanot2412
from Jalgaon Jamod, Maharashtra
Feb 21, 2022
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The street light installed on newly built NH 161-H between Jalgaon Jamod and Nandura is not working. The highway passes through several villages and it causes difficulty to people during night. So kindly fix this problem.
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    M
    muffadal c
    Feb 21, 2022
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    Fastag at pantangi till plaza was out of order for 15 mins. Toll oeprater collected toll aza after delay also.
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      A
      A Rahal
      from Mathura, Uttar Pradesh
      Feb 21, 2022
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      Rs. 240 has been deducted from my Fastag account with so called trip no. [protected] at 312021 on 3rd feb., 2022. i do not know how..
      My vehicle number is UP16BK1048
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        A
        A Rahal
        from Mathura, Uttar Pradesh
        Feb 21, 2022
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        I had passed through Srinagar toll plaza 062002 on 21st February, 2022 at about 9.00 am and twice the toll of Rs. 110 has been deducted from my Fastag account.
        My vehicle number is UP16BK1048
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          P
          from Noida, Uttar Pradesh
          Feb 21, 2022
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          Address: Jewar Toll Plaza, Yamuna Expressway, Jaypee Infratech Ltd, Sector 128, Noida, U.P.

          Date: 10/02/2022

          Incident - I was travelling to Noida from Lucknow. My fast tag was active and had enough balance for the journey and it was all good until I reached Jewar Toll Plaza, Yamuna Expressway. The toll employee pretended my fast tag is not working and asked for Cash payment in double. I checked my balance and fast tag status and everything seemed alright. Then two toll employees started arguing and threating me in abusive manner. I was with family and panicked as it was night 9:00 PM. I paid the cash and avoided the uninvited mishap. I am attaching toll receipt along with my fast tag status and other toll deduction of the same day.

          Desired Resolution - Penalty on Toll Plaza employees and Jaypee Infratech Ltd for unethical and fraudulent act. Refund for my extra payment and mental harassment.

          Note: I am willing to register e-FIR for the same if needed.
          Adding Attachments for my complaint.

          Forcefully asked for Cash Payment in double even though my fast tag was active and had enough balance - Comment #3959994 - Image #0
          Forcefully asked for Cash Payment in double even though my fast tag was active and had enough balance - Comment #3959994 - Image #1
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            R
            from Ludhiana, Punjab
            Feb 21, 2022
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            Address: M-38, South City, Ayali Khurd, Ludhiana

            I want to raise an issue with regard to the barriers installed on the toll plaza Ghaggar. Yesterday on 20.02.2022 I was travelling towards Delhi in my car bearing registration No. PB-11-BH-9113 passed from the toll barrier’s last lane and at the time of passing the barrier of the toll booth hit on my car’s front mirror and left tge visible marks. On complaining your executives said that this barrier has some technical issue. If there is some technical issue then why that lane is operational. I lodged a complaint with ticket ID No. 001 at the toll plaza. Please see in this context and compensate me asap.
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              N
              Nikhil Dutt
              from Bengaluru, Karnataka
              Feb 20, 2022
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              Requesting you to please provide proper U turns near Brigade Panorama which is located in Bangalore Mysore Highway and even request you if there is any plans of service road kindly please make sure its one way or else it would lead to many accidents due to road congestions
              Request you to please provide a U turn/ junction near Brigade Panorama Apartment Mysore road . We have to take long U turn near Anchepalya.

              All the residents are facing lot of problems .
              There are 1000+ apartments in Brigade Panorama, Also One engineering and Dental College, One Railway Crossing to go towards Ramohalli. There should be a U -turn provided at Ramohali Cross. For faster commute to Mysore, a lot of fuel wastage will be done if the U-turns are made very far from Residential place like Brigade where at least 1000 plus e=people commute every day towards Bangalore
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                H
                Harsh Vardhan Bairagi
                Feb 20, 2022
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                There is no proper plantation between roads on Jaora Nayagaon toll road which leads to unbearable glare in the eyes of driver which has become the reason for many road accidents in the past. Please work on tree plantation.
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                  D
                  Darsh M Shah
                  from Vadodara, Gujarat
                  Feb 20, 2022
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                  Address: Vasad toll plaza

                  Hello,
                  I was going to Vasad, at the toll they asked to pay 260 rupees as cash for fine, since fastag is not working as stated by them. However, the fastag was working just perfectly and money was also deducted, so I paid with fastag as well as them with cash.
                  +4 photos
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                    S
                    s k mehra
                    from Noida, Uttar Pradesh
                    Feb 20, 2022
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                    Dear sir, I took a short journey on
                    N.H. 48 from Jaipur to Sambhar Lake(Rajasthan).At Thikaria Toll Jaipur Plaza Rs.70/- deducted for RJ45CN7732 on[protected] at 15:42:50 with ICICI BANK FASTag at the time of going and Rs.70/- deducted again for RJ45CN7732 on[protected] at 19:29:04 while coming back on the same day with ICICI BANK FASTag.This practice is not right for the same day journey of about 4 hours short duration.Please do needful in this matter and allow me a refund of Rs.70/-
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                      A
                      Anuja Dhiman
                      Feb 20, 2022
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                      Address: NHAI PIU HAMIRPUR

                      NHAI have acquired my 178sq meter land for shimla mataur fourlane project in 3D notification. But the NHAI workers have marked my land which is not acquired in 3D notification. We have given representation to project director NHAI PIU Hamirpur several times. In the begining PD told that land is not acquired according to the DPR and approved alignment. He gave all the documents and we have made an appeal to the high court shimla regarding the same. Even after directions from the high court to acquire land according to the 3D notification, NHAI workers have not changed the marked pillars according to the DPR and 3D. Still they are considering my land more than acquired by government. Kindly take action immediately so that we can live as from all this we are getting harassed by them.
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                        pavin wilson
                        Feb 20, 2022
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                        Fastag amount getting deducted is higher than toll amount
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                          S
                          SHIWANI DHIMAN
                          Feb 20, 2022
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                          Address: Vpo Lalhri, Tehsil Haroli, distt Una HP 174507

                          I did not even went to Ladowal, still they deduct the amount of Rs. 135/- for Ladowal toll...my vehicle number is HP72 4781..the deduction happened on 18 Feb, 2022 at 7.16pm and the claim for crossing the toll on 17 Feb, 2022 at 6.17pm...
                          Please resolve the issue and refund my amount.

                          Thanks
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                            S
                            sujith Ampagowni
                            Feb 20, 2022
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                            Address: Infantry road, Ballari

                            Hi. I crossed toll plaza at 8:52 am and the toll was collected from fastag and my fastag balance went to -20. I recharged immediately and my fastag is active and unblocked by 11:45 am with a confirmation message from bank. I was returning from that same tollgate on same day at 5:56 pm, I was told that my fastag is not working and they collected rs 120(60+60) with penalty.
                            I was supposed to be charged only 30 rs for return as I was maintaining proper balance on time.
                            I want my refund. of extra 90rs I paid with out my fault.
                            I will also be happy if someone can check why this happened with me and take a measures accordingly.

                            I am attaching the proofs below. Kindly check.
                            +2 photos
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                              Piyush Sb
                              Feb 20, 2022
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                              Address: durg

                              Toll is taken from twocompany in a diff of 10 km in a durg-rajnandgaon highway. first is taken by durg shivnath expressway pvt ltd and next is taken by ashoka highways (durg) ltd.
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                                V
                                vikas murty
                                Feb 20, 2022
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                                Address: Talegaon toll plaza

                                People are entering in fast tag lines and paying in cash and toll person also taking cash

                                This is wasting time of people who are waiting in back
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                                  S
                                  Subodhbisht49
                                  Feb 19, 2022
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                                  Sir
                                  Condition of NH 119 Meerut Pauri heighway is in dangerous condition. The road between Najibabad to Kotdwar is in very dangerous condition leading risk of life of public. It is requested to close the road for public if it can not be repaired on urgent basis.

                                  Subodh bisht
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                                    ParminderGaur
                                    Feb 19, 2022
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                                    I have been complaining about my fastag since last 5 months that it's black listed but still no solution even though I always had sufficient balance in my account. Being a regular traveller, my time is wasted at every toll barrier. Fastag is the biggest scam of NHAI till date as 4 out of every 10 cars are blacklisted by the companies for no good reason and people are forced to pay double tax.
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                                      R
                                      Ramagrawal49
                                      from Datia, Madhya Pradesh
                                      Feb 19, 2022
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                                      Address: Datia

                                      Do bar toll kata 120 ka 240 kata fastag me se return my money
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                                        7
                                        7171
                                        from Patan, Gujarat
                                        Feb 19, 2022
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                                        Address: Ahmedabad

                                        Hello sir,
                                        I am going through Ahmedabad - Vadodara National Highway Number 1 right now and at the time of Reaching Toll plaza near Ahmedabad CTM. I have faced issue of Fastag Scan Machine was not Working properly so that every vehical pass through it by 10 to 15 minutes delay.
                                        Thanks for Digital India
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