National Highways Authority of India [NHAI] Complaints & Reviews

The street light installed on newly built NH 161-H between Jalgaon Jamod and Nandura is not working. The highway passes through several villages and it causes difficulty to people during night. So kindly fix this problem.

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Fastag at pantangi till plaza was out of order for 15 mins. Toll oeprater collected toll aza after delay also.

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Rs. 240 has been deducted from my Fastag account with so called trip no. [protected] at 312021 on 3rd feb., 2022. i do not know how..
My vehicle number is UP16BK1048

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I had passed through Srinagar toll plaza 062002 on 21st February, 2022 at about 9.00 am and twice the toll of Rs. 110 has been deducted from my Fastag account.
My vehicle number is UP16BK1048

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Address: Jewar Toll Plaza, Yamuna Expressway, Jaypee Infratech Ltd, Sector 128, Noida, U.P.

Date: 10/02/2022

Incident - I was travelling to Noida from Lucknow. My fast tag was active and had enough balance for the journey and it was all good until I reached Jewar Toll Plaza, Yamuna Expressway. The toll employee pretended my fast tag is not working and asked for Cash payment in double. I checked my balance and fast tag status and everything seemed alright. Then two toll employees started arguing and threating me in abusive manner. I was with family and panicked as it was night 9:00 PM. I paid the cash and avoided the uninvited mishap. I am attaching toll receipt along with my fast tag status and other toll deduction of the same day.

Desired Resolution - Penalty on Toll Plaza employees and Jaypee Infratech Ltd for unethical and fraudulent act. Refund for my extra payment and mental harassment.

Note: I am willing to register e-FIR for the same if needed.

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P

[email protected]

from Noida, Uttar Pradesh

Feb 21, 2022

Adding Attachments for my complaint.

Forcefully asked for Cash Payment in double even though my fast tag was active and had enough balance - Comment #3959994 - Image #0

Forcefully asked for Cash Payment in double even though my fast tag was active and had enough balance - Comment #3959994 - Image #1

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Address: M-38, South City, Ayali Khurd, Ludhiana

I want to raise an issue with regard to the barriers installed on the toll plaza Ghaggar. Yesterday on 20.02.2022 I was travelling towards Delhi in my car bearing registration No. PB-11-BH-9113 passed from the toll barrier’s last lane and at the time of passing the barrier of the toll booth hit on my car’s front mirror and left tge visible marks. On complaining your executives said that this barrier has some technical issue. If there is some technical issue then why that lane is operational. I lodged a complaint with ticket ID No. 001 at the toll plaza. Please see in this context and compensate me asap.

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Requesting you to please provide proper U turns near Brigade Panorama which is located in Bangalore Mysore Highway and even request you if there is any plans of service road kindly please make sure its one way or else it would lead to many accidents due to road congestions

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K

kamat2006

from Bengaluru, Karnataka

Feb 21, 2022

Request you to please provide a U turn/ junction near Brigade Panorama Apartment Mysore road . We have to take long U turn near Anchepalya.

All the residents are facing lot of problems .

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Ranganath H

from Bengaluru, Karnataka

Feb 26, 2022

There are 1000+ apartments in Brigade Panorama, Also One engineering and Dental College, One Railway Crossing to go towards Ramohalli. There should be a U -turn provided at Ramohali Cross. For faster commute to Mysore, a lot of fuel wastage will be done if the U-turns are made very far from Residential place like Brigade where at least 1000 plus e=people commute every day towards Bangalore

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There is no proper plantation between roads on Jaora Nayagaon toll road which leads to unbearable glare in the eyes of driver which has become the reason for many road accidents in the past. Please work on tree plantation.

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Address: Vasad toll plaza

Hello,
I was going to Vasad, at the toll they asked to pay 260 rupees as cash for fine, since fastag is not working as stated by them. However, the fastag was working just perfectly and money was also deducted, so I paid with fastag as well as them with cash.

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Dear sir, I took a short journey on
N.H. 48 from Jaipur to Sambhar Lake(Rajasthan).At Thikaria Toll Jaipur Plaza Rs.70/- deducted for RJ45CN7732 on[protected] at 15:42:50 with ICICI BANK FASTag at the time of going and Rs.70/- deducted again for RJ45CN7732 on[protected] at 19:29:04 while coming back on the same day with ICICI BANK FASTag.This practice is not right for the same day journey of about 4 hours short duration.Please do needful in this matter and allow me a refund of Rs.70/-

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Address: NHAI PIU HAMIRPUR

NHAI have acquired my 178sq meter land for shimla mataur fourlane project in 3D notification. But the NHAI workers have marked my land which is not acquired in 3D notification. We have given representation to project director NHAI PIU Hamirpur several times. In the begining PD told that land is not acquired according to the DPR and approved alignment. He gave all the documents and we have made an appeal to the high court shimla regarding the same. Even after directions from the high court to acquire land according to the 3D notification, NHAI workers have not changed the marked pillars according to the DPR and 3D. Still they are considering my land more than acquired by government. Kindly take action immediately so that we can live as from all this we are getting harassed by them.

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Fastag amount getting deducted is higher than toll amount

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Address: Vpo Lalhri, Tehsil Haroli, distt Una HP 174507

I did not even went to Ladowal, still they deduct the amount of Rs. 135/- for Ladowal toll...my vehicle number is HP72 4781..the deduction happened on 18 Feb, 2022 at 7.16pm and the claim for crossing the toll on 17 Feb, 2022 at 6.17pm...
Please resolve the issue and refund my amount.

Thanks

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Address: Infantry road, Ballari

Hi. I crossed toll plaza at 8:52 am and the toll was collected from fastag and my fastag balance went to -20. I recharged immediately and my fastag is active and unblocked by 11:45 am with a confirmation message from bank. I was returning from that same tollgate on same day at 5:56 pm, I was told that my fastag is not working and they collected rs 120(60+60) with penalty.
I was supposed to be charged only 30 rs for return as I was maintaining proper balance on time.
I want my refund. of extra 90rs I paid with out my fault.
I will also be happy if someone can check why this happened with me and take a measures accordingly.

I am attaching the proofs below. Kindly check.

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Address: durg

Toll is taken from twocompany in a diff of 10 km in a durg-rajnandgaon highway. first is taken by durg shivnath expressway pvt ltd and next is taken by ashoka highways (durg) ltd.

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Address: Talegaon toll plaza

People are entering in fast tag lines and paying in cash and toll person also taking cash

This is wasting time of people who are waiting in back

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Sir
Condition of NH 119 Meerut Pauri heighway is in dangerous condition. The road between Najibabad to Kotdwar is in very dangerous condition leading risk of life of public. It is requested to close the road for public if it can not be repaired on urgent basis.

Subodh bisht

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I have been complaining about my fastag since last 5 months that it's black listed but still no solution even though I always had sufficient balance in my account. Being a regular traveller, my time is wasted at every toll barrier. Fastag is the biggest scam of NHAI till date as 4 out of every 10 cars are blacklisted by the companies for no good reason and people are forced to pay double tax.

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Address: Datia

Do bar toll kata 120 ka 240 kata fastag me se return my money

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Address: Ahmedabad

Hello sir,
I am going through Ahmedabad - Vadodara National Highway Number 1 right now and at the time of Reaching Toll plaza near Ahmedabad CTM. I have faced issue of Fastag Scan Machine was not Working properly so that every vehical pass through it by 10 to 15 minutes delay.
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National Highways Authority of India [NHAI] Complaints & Reviews

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National Highways Authority of India [NHAI] reviews & complaints page 92

Non functioning of street lights

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Fastag machine not working

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Faulty debit of toll

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Repeated debit of toll

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Forcefully asked for Cash Payment in double even though my fast tag was active and had enough balance

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In regard to the barriers installed on the toll plaza Ghaggar

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8 lane Bangalore-Mysore highway

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Zero road plantation between roads leading to headlight glare

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Loot on toll, Asked to pay double cash even though fastag was working

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Return Toll taken at Jaipur Plaza for same day

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Wrong land marking for shimla mataur fourlane in lalehar village of kangra, Himachal pradesh.

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Fastag amount wrongly deducted

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Deduction of amount Rs.135/-

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Toll charge with penalty is collected even if with balance in fastag

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Dual toll on a same road

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Fastag lane in PUNE MUMBAI EXPRESS HIGHWAY

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Dangerous condition of NH 119

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Fast not working and resolution from 5 months

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Double toll tax cut to my fastag

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Delay in Fastag Scan Machine

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