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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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3080
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+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 93

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A
aman kadivar
Feb 11, 2022
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Renew Monthly Pass

Address:Vaghasiya Tollplaza National Highway 27-A Wankaner Morbi Gujarat
Website:Monthally renew office was close before time

I am at 4 : 00 P.M. Vaghasiya Morbi Tollplaza There were office was close before time and there was none response about it...
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P
Pbsk Sagar
Feb 11, 2022
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Increased toll prices

I usually travel to vijayawada in Andhra Pradesh from my home where I encounter neppalli tollgate(kankipadu). Few years ago the toll price is around 50 rupees and then it is increased to 150 rupees. And recently it is again increased to 160.I asked the reason to the tollbooth person and he said "go and ask NHAI" i want to know the reason for increased toll price and i want to know how many years should we have to pay toll in MACHILIPATNAM...
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Y
yoginder chauhan
Feb 10, 2022
Aug 19, 2023
This thread was updated on Aug 19, 2023
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Complaint against kherki Daula toll gurgaon

Address:Gurgaon

Last night[protected] my car ( HR51AW5038 maruti SX4 )passed from kherki Daula toll.. I haven paid money through paytm 140rs..( UTR no[protected] .. today[protected] I have received massage my car fastag deduct 70rs.. my fastag have fraud transactions from kherki daula toll.. please registered complaint again kherki daula toll....
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D
Dr Divakar Vasudevan MD
Feb 10, 2022
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NH45 stop toll fee collection on road towards chennai

Address:Paranur toll palar bridge

Dear concern Authority
The main aim of NHAI is to provide safe & fast roads to public
Since NH45 paranur toll palar bridge repair work is under construction, vehicles are diverted at several places on roads connecting towards chennai, causing inconvenience to commuters.
Hence i request to stop collection of toll fee at paranur toll plaza for vehicles heading towards chennai until the bridge worki are completed
Thank...
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Address:Gadaghat Toll, Plaza, Jabalpur

We were travelling from Jabalpur to Damoh on 10 Feb 2022 via veh number MP 20 CG 5883. At 10.37 while going and 1740 while returning, till plaza at Gadaghat, Jabalpur charged Rs 25 each from our fast tag despite showing serving officer I card and the worker conforming that the amount will not be charged. Amount was deducted from Paytm. Photo of transaction could not be att due to size issue.
Regards...
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S
Shr Kog
Feb 10, 2022
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Panthangi Toll Plaza

Address:Vijayawada - Hyderabad Hwy, Lingoji Guda, Telangana 508114

There has been huge waiting time and very long queues....
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N
from Shahdol, Madhya Pradesh
Feb 10, 2022
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Time expensive

Address:Shahdol

Toomuch time expencive dhurwar toll shahdol...
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S
Sushant Sabale
Feb 10, 2022
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Speed breakers on NH 50

Address:Thigalewasti tukaiwadu Khed Pune

Hello Respected Authority

On National Highway No.50 from Khed to Khed ghat
There are unnecessary SPEED BREAKERS and not clearly visible which are damaging vehicle .Request for you please Remove as soon as possible...
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N
Nilesh V Borole
from Nashik, Maharashtra
Feb 9, 2022
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Twice deduction of Toll for one side journey

Dear Sir,
On 9 Feb i have travelling from Dhule to Nashik by my Car Ford Figo MH 15 DC 3638 first toll is of Rs. 145 on Laling Toll Plaza on 17.13 and once again toll is of Rs. 145 is deducted on Chandwad Toll Plaza on 18.47 . If once toll is deducted on Laling Toll Plaza no toll deduction on Chandwad Toll Plaza please solve my issue and recover me deducted amount....
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H
hridesh kumar sutrakar
Feb 9, 2022
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Ghushi toll tax more money as compare to other toll plaza

Address:niwari

Ghushi toll plaza on jhansi khajuraho highway.
they took 125 rupee in side then after 3hrs.they deducted 125rs in fastack......
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V
Venkateshr813582
Feb 9, 2022
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Highway wall poster

Address:National highway road sattur taluk government bus department near VIRUDHUNAGAR district tamilnadu

High way சுவரில் ஓட்டா பட்டா நோட்டீஸ் பேப்பரை அகற்றவும். சாலை விபத்துகள் ஆகா வைப்பு உள்ளத்து...
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P
ppadhi
from Bengaluru, Karnataka
Feb 9, 2022
Apr 10, 2023
This thread was updated on Apr 10, 2023
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Unauthorized charges in toll

I am customer taken a rented car and traveling from Bhubaneswar to Banapur. While going towards Banapur I need to cross the toll called "Godipada Toll Plaza". I went without any issues and while coming back to Bhubaneswar though in the wallet amount it available the toll person intentionally said the amount is not available in the fast tag and took double the amount as cash which is 150 rupees. I am surprise hearing that many peoples...
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S
Sanketh Nayak
Feb 9, 2022
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Pathetic service roads and No street lights in NH44

Address:Huskurgate

Hi Team,

I request to resolve below issues on priority.
1. Conditions of service road is very bad found lot of potholes, Due to this many accidents, traffic jams in below address
2. Travelling in these roads is night mare during evening time. Because no single street light
3. No footpath

Address:
Electroinc city Veersandra Huskur gate Ananth nagar entrance SFS College...
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S
Sachindream01
from Lucknow, Uttar Pradesh
Feb 9, 2022
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Bad quality of road and potholes

Dear sir I am Dr. Sachin pal a responsible citizen lives in lucknow uttar Pradesh, few day back I was traveling from lucknow to gorakhpur and aprox rupees 500 toll tax I have paid, but my concern Is not money, my concern is the quality of road no maintenance given from several years the maintenance authorities only looting public thousands of patholes are there Nd this causes accidents daily, we are paying road tax nd toll tax nd In return...
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T
taraknath churamani
Feb 9, 2022
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Miss behaving by Mr. Jitendra singh

Address:304 , Payal Villa, Nipania main road, Indore

I am travelling from indore to Damoh, My vehicle number MP09WD5866, I passed through one toll plaza, detailing are ( Essar sagar damoh toll roads pvt. Ltd. ), my token number[protected], operator id 6042, Date & time 09/02/2022 1:06AM,
One of your executive says that he is the owner of toll both his name Jitendra Singh ( Mobile Number- [protected] ), Kindly look into the matter as we are facing problem while travelling through this...
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J
Jai Simran
Feb 8, 2022
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Toll tax fraud

Address:7 NO. PATEL NAGAR ,BHIWANI

Sampla (haryana) toll tax after kisan andolan they charge 130rs for one side toll ...and before kissan andolan they charged only 60 rs...how they can increase the amount of toll tax ...this is very very shame full and they dont have any qr code for payment mode they are bot accepting any debit card they are only taken cash...
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S
Sravan Kumar A
Feb 8, 2022
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ORR tollgate employees overriding Tag scan

Address:Gachibowli Hyderabad

I was ended up paying full amount even though my car has fasttag.
Employee sat inside Tag counter and my fasttag was taking some time to scan. Meantime, person in fast tag room overridden and opened the gate.

Please take necessary action against this practice and refund my amount.

Location: Gachibowli ORR toll gate,
Date: 8/Feb/2022
Time: 5:10PM to 5:40PM
Car number: TS10BKT/R8255br...
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A
Abdullah Hamidani
from Bhavnagar, Gujarat
Feb 8, 2022
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Kobdi Toll Plaza Bhavnagar

Address:Kobdi toll Plaza Bhavnagar

Respected Sir,
Want to complain about the KOBDI TOLL PLAZA which is located in Bhavnagar district. From 8 vehicle line only 2 they run rest is always off due to which lot of traffic occurs everyday it take more than (15-20 min to just cross toll because of not working lines.

Please take strict action against this toll and when people asked about this problem staff is very rude & speak bad words.

Thank...
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The team at Titoli toll Plaza was unable to scan our fast tag on 29/01/2022.
On 25/1/2022 we had crossed the same toll and the Fast Tag had worked and we we were unable to comprehend why the tag is not working. They insisted that they can "see that the fast tag is damaged" and it is our fault and hence we must pay a penalty of double charges.
My husband and I felt this was unfair and requested them to find a solution and that...
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R
Rajamahendran
Feb 8, 2022
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Amount deducted from Fastag account

My fastag account has been debited for Rs 80. I have'nt used my vehicle on that particular date. My vehicle was parked in garage on that date and time. Please see SMS for details. " Dear Customer, NETC A/c CA[protected] debited for Rs. 80.00 on[protected]:59:03 for KL08BL8485 via Tran ID 0010002202051840417263 at Paliyekkara Toll plaza . Updated Acct Bal is Rs. 220.00- South Indian Bank"...
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