National Highways Authority of India [NHAI] Complaints & Reviews

I travel from KMP expressway from Manesar to Asodha regularly from last 2 months for work.its charge is 120 Rs for return journey.But From Last 6 days there is deduction of 120 at asodha toll and 80 at manesar. On inquiry. I was told that i there is no record of my entry on highway. How is that possible that i enter on a highway without entry.everytime toll boomer opened with my fast tag. There is some problem at manesar entrance. Because...

I am Anil N.Shinde At-Post-Musalgaon, Tal Sinnar, Dist-Nashik.
At Pimpalgaon Toll Plaza on 23/01/2022 at 2.50 pm. While traveling from Pimpalgaon to Nashik (approximately 25 km) a distance toll of Rs. 190 has been charged.I complaint about this at the toll plaza but they are no response.
When a vehicle passes through a single toll plaza on the highway, the entire toll is collected incorrectly.In fact, after crossing a toll...

Hi,
I’m Yuvanesh a resident of Hosur. While traveling to work in Chikkaballapur today morning in my car KA59M0473 at Devanahalli toll plaza I was told that there was no balance in my fast tag and the toll plaza person collected ₹190 including penalty to let me through. As soon as I crossed I got a text message saying ₹95 has been deducted for using devanahalli toll plaza from my fasttag account. I’ve attached the toll slip...

I was about to pass the barrier and suddenly barrier faalen on my car and there is a big dent on my car and when i complaint about that to the duty officer there he said u have to stop there and decline there mistake Dear Customer, Your FasTag Account has been debited Rs. 115 for transaction for Vehicle PB08DB1207 at Toll LADPALWAN TOLL PLAZA on[protected]T16:40:27. Balance amount in the Account is Rs. 1355. Call toll free number [protected]...

I'm a resident of Sneh Vihar Colony and wanted to raise this complaint on behalf of whole colony. We have a road connecting our colony to the Sohna road highway but due to a dispute that road was blocked and not functional from last 2 years. Now, this road has been made functional again on receipt of Sohna court order. But, it's now blocked with crash barriers that NHAI has installed as part of Sohna highway construction.
Our request...

Dear Customer,
Your FasTag A/c has been debited for Rs. 240 for transaction by Vehicle HR01AT9000 at Toll Main Plaza Village Jakhauli on[protected]T21:55:37. Balance amount in the A/c is Rs. 222.03 - HDFC Bank Ltd.

Warm regards,
HDFC Bank...

Conditions of road in NH 709 in bhiwani from rohtak gate to haluwas gate is poor. CM of state, agriculture minister of haryana, MP, MLA had visited and gave confirmation of new road. But it has been 2 years since condition of highway is critical. We never seen these in life.

I request you please have a new road in this area ASAPusag...

बांसवाड़ा से छोटी सरवन ( राजस्थान ) के बीच के रोड की हालत बहुत ही खराब हो चुकी है आय दिन यहा एक्सिडेंट की संभावना बढ़ती जा रही है न टोल प्लाज़ा पर fastag का उपयोग किया जा रहा है और टोल...

I am a regular employee who passes the Pathankot Amritsar toll palaza NH 54 ladpalwan daily, I want to raise my issue regarding the service at ladpalwan toll plaza at Pathankot Amritsar Highway NH 54 is very pathetic. Daily it took 15 to 20 minutes to pass the toll palaza, even having the fast tag install, whats the point of having the fast tag then. Also the Highway road is the worse road I have ever saw.
I am raising my concern...

While traveling from Pune to Mumbai, at Talegaon toll plaza, personnel at scanning center said insufficient balance in the fasttag wallet, where it was showing sufficient balance in app. I showed his the balance also. However, he asked to pay double charge, since I normally travel through fasttag lane without any issues. I paid 403. Since, all vehicle behind my car started honking their horn and toll plaza personnel wasn't listening to me.br...

Worst quality of road prepared in our locality. The road which was prepared shortly was damaged/broken. Kindly focus on my complain and resolve the issue shortly. Thanks...

I want to register a complent for bad condition for roads in Ballia. Roads are replaced by diches. Please atleast repair it...

While travelling on Pune Kolhapur Highway, On Tasawade toll plaza 100% toll was charged for return journey within 24 ours.
On other two toll plazas, 50% toll amount was charged (Anewadi toll plaza and Khed Shivapur toll plaza)
Even asked toll plaze person at Tasawade toll plaza about 50% charge for return journey, it was told that no such difference is in place and 100% toll needs to be paid.
Transaction no:
Onward...

To whom it may concern
Sir/ madam
I travel from pratapgarh to varanasi via kanwerpur toll plaza, at toll plaza the said your fast tag is blacklisted and they charge more then actual toll, before this travel l pass several time by same vastutah which is provided by car dealer at the time of car purchased and it is active and have balance too. this was happened on 1 feb 22 at 5 PM, my vehicle no UP 65 DQ 2890....

I have ride on 25th jan from delhi to gharonda via my car and when we are reached at Bhagan toll plaza they have charged Rs. 150 for single jurney....

Dear NHAI TEAM, I kindly like to inform you that Gandhi Nagar Toll plaza (address- 88, SH 19, Phulwari, Uttar Pradesh 227409) is illegally charged me for toll tax. However, Their Scanner is somewhat broken and they charged me using their cell phones. So According To new Toll Guidelines it is not legal to charge for toll in that case. As a good Citizen of india I would like to report that Toll plaza and hope for good help from NHAI TEAM. Thankyou...

The NH-71 stretch between Madanapalle to Tirupati is 2 lanes with Paved Shoulders. The paved shoulders are being occupied with unwanted small plants and the paved shoulder space is not usable at all due to poor maintenance.

I request you to take the necessary steps to clear the paved shoulder path and carry out the regular maintenance...

My working place is within 3 km of toll plaza and i am living on rent within 20km range of toll plaza so i requested to toll manager to make daily pass. but they are not making my pass, they said for working office no pass is allowed. please look in this matter how will i do my job....

Myself a GoI employee working for Prasar Bharati (All India Radio, Chennai, Tamilnadu).We were crossing a toll of Nemili Sriperumbudur (800 NH 4) ..we showed my govt ID when a person (not incharge of the toll) approched our vehicle without a mask asking to lower down the window glass completely and started banging on our car hood repeatedly..the booth person was explaining that the government ID we showed is not valid for getting through...br...

Total excess amount of Rs.330(110*3) debited (Rs.125 ipo 15) from my Fastag account on 28th & 31st Jan and 1st Feb'22 return journey at PATODI toll plaza, relevant snapshots attached as ready refn and doing the needful on immediate refund of said excess amount debited.

It's very much DISAPPOINTING AND DISGUSTING AS WELL again.

PLS LOOK INTO THIS MATTER AND TAKE NECESSARY ACTION TO RESOLVE SUCH REPETITIVE ISSUES...