National Highways Authority of India [NHAI] Complaints & Reviews

VKT NH45C has been started in the year 2018, it should be completed in 2020, itself but it's still not completed and the highway has been stopped in several places like in sethiyathope to vadalur areas. This why we are all paying taxes for the government for wasting time and money like this???

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Address: Ahmedabad

There are four gates at the Sanathal Toll plaza but most of the time only one gate has the toll collector sitting in it while other gates are closed leading to long queue and traffic jam. Please resolve the issue at earliest

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Madam/Dear Sir, SBI FASTag Acc ending with DD700 VRN: RJ20CE1457 debited Rs.50 Toll Charges at Mandana Toll Plaza on 15-Feb-2022 04:35:01 PM Bal Rs.350

This message I got today. But I have not visited the toll plaza. Plz refund me .

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In Karnataka state, Mundargi to Hadagali toll plaza they asking cash without asking cash. I asked to scan fastag for that they shouted by using bad words and not allowed my vehicle to go. Kindly go the responsible action and give solution for corruption.
Thank you

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Feb 15, 2022

Complaint marked as Resolved

They said this is not in our control. That is state highway like that. Anyway, rules are only for common peoples.

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Address: Dighal toll plaza, Rohatk, haryana

I have crossed Dighal toll plaza, Haryana and toll code is 103002 last 3 times dated on 26 jan 2022, 29 jan 2022 and 9 feb 2022 by car Maruti Suzuki SX4 number HR26BH2194.

Normal charges are Rs. 45 for each visits but from fast tag they are charging Rs. 250 (45 + 205). as in attached picture with all transaction details and Rs. 45 message i received instantly after crossing toll but Rs. 205 message i received after 2 days.

When i am asking at toll they are saying that its deducted by bank and when i am asking to bank they are saying that its deducted by Toll. both are playing passing the parcel.

due to this unreliable transaction my fast tag is also blocked. so i have to pay double charges at each toll

Please help..

+1 photos

Feb 15, 2022

Updated by arti3010 i also complaint at help line number 1033 2 times on 9th feb 2022 and 12th feb 2022 following by complaint number 5230306 and 5255084. but till the time i did not received any update.

Please resolve..

Feb 25, 2022

Updated by arti3010 Complaint number 5230306 resolved, i received the payment but Complaint number 5255084 not resolved.

Please resolve..

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Address: Jaipur mahuwa toll way rajdhok toll plaza

Sir mere gaadi ka 3770.ka toll 2 bar Kat Liya h esliye Mera jo double charge kiya pesa mujhe wapsh dilwane ki Krupa kare

Offline transaction ID no[protected]

Online order ID no[protected]

+2 photos

Feb 15, 2022

Updated by Singham31 31 Sir Mera solution jald s jald karwayiye

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Apropos to the above cited subject, it is to inform you that my toll tax at Ban toll plaza, Jhajjar Kotli, Jammu got deducted two times amounted to Rs. 140 on Sunday 30th January 2022 at 11:55:23 am and 04:14:41 pm thus showing my balance as -70 instead of +70.
I would like to mention here that I had recharged my Sbifastag with an amount of Rs.280 thus got a total balance of Rs. 285 (Rs. 5 already in the fastag).
So, your goodself is requested to kindly check my account properly and refund the amount of Rs. 70 and also restore my fastag with bearer vehicle registration no: JK02CS 7961 and account ending no. 11920.

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Address: Badarpur Border, Delhi

Badarpur toll plaza is grossly mismanaged. Everyday there are huge lines of cars since their card readers are not functioning properly hence they ask cars to reverse and approach again and again.
Further they are not applying the return discount for cars crossing over on same day.
Recent transactions where I was personally overcharged and had to ask for refund.
ID - 771639989845048675047P on 22/12/2021
ID -[protected]aP on 23/09/2021
request you to please take action against toll operator so that queues can be avoided on an automated toll gate.

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NHAI working appreciable work.
My complaint is regarding excess speed breaker provided at Kasara Ghat on south bound (direction towards mumbai). I usually travel Nashik-Mumbai. Earlier time required to reach Thane from Nashik was 2-2.30 hours. Recently too many speed breakers provided by you which resulting in delay of half an hour and more. Also due to many speed breakers, health issues like back pain, neck pain, shoulder pain, etc. increasing. 3-4 speed breakers at critical points are sufficient. No need to provide more than it. You just need to work out these 3-4 critical points.
Hon. High court given judgement regarding restrictions on speed breaker as it increases back pain issues.
It is therefore requested to minimise speed breakers at Kasara Ghat south bound and not to provide any other speed breakers on highway please.
Hoping you are going to resolve my complaint at earliest without fail.

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Twice toll has been deducted by NHAI on[protected] while travelling from Bhagan to Dasna on Eastern peripheral Expressway. Toll has been deducted at both entry and exit against vehicle No. UP16BV 0439. O

Order ID at Dasna Toll:[protected] Inr 90 /-

Order ID at Bhagan Toll:[protected] Inr 75/-

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Address: Nanguneri

Park plus fastag agent saling IDFC fastag for 500rs above company allocated price real price of fastag is 100rs but if ask about this issues to toll plaza staff they are not responding about my complaint then retail of park plus agent is using bad word to customer RETAILER NAME : PONRAJ (NANGUNERI TOLL PLAZA, TIRUNELVELI DISTRICT, TAMILNADU)

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Dear team,

At toll gate my car was crossed as exception but after that amount has been deducted from my Fastag. Kindly refund the same.

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Khatu shyam ji toll tax wrong toll tax collected

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Feb 13, 2022

Updated by Yogeshagarwal12345678 Extra toll tax collect

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Address: Durg

Gulgaon toll RSRDC GULGAON TOLL
Toll free no[protected]
Date 13/02/2022 time 09:45am
Route DEOLI TO KEKRI - NASIRABAD
BOTH NO 01
RECEIPT NO 322574
VEHICLE NO CG07 CE 3335
This Toll not in use FASTAG
Toll charges
Only cash received
Toll employees are very bad behaviors
And using bad languages

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I Received notice while recharging fastage that i need to update KYC for continuation of service, which i did immediately and uploaded documents un mentioned site. But then NHAI is neither recharging and nor it is approving KYC, It shows KYC is pending and 1033 says it will take 7 days for KYC approval.
Also this is newly created wallet where it should not ask for kyc for 2 years.

Vehicle Number : MP04EC8101

National Highways Authority of India [NHAI] Complaints & Reviews

File a complaint to National Highways Authority of India [NHAI]

National Highways Authority of India [NHAI] reviews & complaints page 94

Vikravandi to thanjavur NH45C

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Toll plaza at Sanathal Ahmedabad

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Not visited the toll but toll is taken

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Illegally asking money without scanning fastag

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Wrong payment by fastag

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Extra toll charge

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Deduction of Toll tax twice at Ban Toll plaza, Jammu

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Badarpur Toll Operator

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Regarding minimise speed breakers at Kasara Ghat.

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Wrong Toll Deducted

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Complaint about FASTAG SALES at Nanguneri Toll Plaza

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My car was exception but Toll amount Deduct for AP29AM5688

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Fastag is not provided at toll plaza

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Bullying Behaviour at Toll Plaza

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No authority for toll forcing pay cash

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Wrong deduction on KMP fastag

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No provision for return on NH 27 In fatehpur toll plaza

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Wrong toll tax collected

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Without fastag toll

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Fastag wallet not getting recharge due to KYC pending

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