Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated Apr 14, 2024
Complaints 8417
Resolved
212
Unresolved
8205
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 98

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vishal Dudhyal
Jan 24, 2022
Report
Copy

Toll naka very slow network

Address:NEAR AKASHWANI KENDRA 26, BHAGYASHRI NAGAR GAVALI VASTI, MIDC ROAD

On solapur to pune national highway there are 2 toll naka not working properly we have to wait 30 min on every till naka 1 toll naka is near to mohol and 1 toll naka near to temburni
Very slow they work and abuseing with peoples...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeep Singh Dhaliwal
Jan 24, 2022
Report
Copy

Closing of 50% lanes in toll plaza

Address:NH 7 Toll plaza Badbar district barnala, state punjab

I travell daily from sangrur to moga through NH7. As per govt norms i m using fast tag for toll payment. But at ur BADBAR toll plaza only 2 lanes are kept operative & rest lanes are kept closed permanently. Also there is no separate lane for fast tag. Due to this we have to wait long time to zip via fasttag....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shubham27bt
Jan 24, 2022
Report
Copy

Establishing more toll plaza on agra delhi highway

When I am going from agra to delhi there is two toll plaza, one is at mathura and second is at palwal. But before 20 km from palwal there is toll plaza establishing and after palwal aprox 30 km distance there is also one toll plaza establishing. But by rules the distance between toll plaza should be 60 km. I dont know hiw much money you want from us....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayoswal19
Jan 24, 2022
Report
Copy

Somatane phata toll plaza

Me and my family was going back home in middle comes somatana phata we were local then also they changer us toll we told them that toll is free for maval people as toll comes under taluka maval but they not listen and incharge of toll plaza started making fake video
And are Mla sunil aana shelka also declared that there will be no toll for maval public but they are still charging toll and there fast track is also not working properly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal

This is to bring to your kind notice about the Highway Road Condition of Palsit-Dankuni stretch is also known as Durgapur Expressway - in West Bengal :

1. The condition of the highway is very pathetic with numerous number of big pot holes in the entire stretch which might cause major accident. In the night these pot holes are not visible, even during the day time these pot holes and uneven of the roads becomes very unsafe and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
2
23kee
from Mangalore, Karnataka
Jan 23, 2022
Report
Copy

NH 66 : Surathkal Toll Plaza

Address:Mangalore, Dakshina Kannada, Karnataka

I was crossing the Surathkal Toll Plaza on NH66 in the southward direction today at 4:40 pm.

The toll opeartor had shut down 2 lanes and kelt a single lane operational thereby leading to an inordinate delay of over 10 mins before we could pass through the gate.

Despite the traffic piling up more than 100 meters, they did not open the gate to allow free passage and were very rude and abusive when i complained.br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
Jashbir Singh
Jan 23, 2022
Report
Copy

Main crossing road closed by pwd jhajjar

Address:Chhara jhajjar haryana

R/s
There was crossing at main chhara-Barhana Dighal road at NH 334 B but now it's closed by PWD jhajjar due to which public have to suffer a lot to cross the road by wrong side approach at 500 m away chhara-chhochhi road crossing which may happen accidental possibility of vehicle because it's main crossing .so please look into matter deeply and allow to make crossing or underpass to solve the problem to avoid public harassment and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayur Bhalani
Jan 23, 2022
Report
Copy

Tall plaza collecting tall without scan fastag

Address:Bharudi rajkot gondal high way

Bharudi tall plaza not scan my fastage and then after tall plaza officer come from his office & scan fastage manual...so i want to know that this is legal??
As per my knowledge camera not able to scan fastage then tall not collect manual by tall plaza...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Velocity 9
Jan 23, 2022
Report
Copy

Complaining about toll plaza

Address:Mathani toll plaza , NH6 MOUDA , NAGPUR

I was going for exam with my car and toll plaza made us to wait for 20 minutes. It wasn't my fault. They were stopping everyone for no reason. I was in the queue then they asked me join new queue, even in new queue they asked us to wait for 10 minutes. Everyone was honking at them but none of them were responsive. The guy sitting in booth just left the booth to ignore us.
There is rule that you don't need to pay toll if you are waiting...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
N
nandan dave
Jan 23, 2022
Report
Copy

Toll plaza guy playing cards during on duty

Address:Paldi, Ahmedabad

Fast tag line is on and due your guys playing cards and busy in their mobile they put barricades on lane because they are not honest in their work . This is situation happen at Between toll plaza at Veraval.
Your guys try to threat me and tell me that what ever you want to do you can do it we are king none o[censored]s can Spoil it. We are on top positions...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mani2208
Jan 22, 2022
Report
Copy

Drainage incomplete

Address:Nehruji nagar , ariyamangala , trichy 620010

Highway drainage not connected completely in front of street crossing . So the waste water completely passing through the street please take immediate action ASAP...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arihantshresthi
from Kanpur, Uttar Pradesh
Jan 22, 2022
Report
Copy

Bad qualify very poor Quality Road Between Kanpur and Lucknow

Address:NAWABGANJ LUCKNOW

There's very poor quality Road Between Kanpur and Lucknow on either side of Nawabganj Toll plaza, who is charging very high but very poor quality Road and services....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:[email protected]

I have taken a up & down ticket. But toll officer told an at retiring time that is a single way. [le proved me help. They have taken 35 extra amount. time from 6:00 to 7:00, vehicle no HR23E1222....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shailendraky
from Lala, Assam
Jan 22, 2022
Report
Copy

KYC and not recharging Fastag

I recieved notice while recharging fastag for my vehicle that i need to update KYC for continuation of service, which i did immediately and uploaded documents un mentioned site. But then NHAI is neither recharging and nor it is approving KYC, It shows KYC is pending and 1033 says it will take 7 days for KYC approval.en why NHAI blocks fastage while KYC is pending. Bank also do KYC but they do not block the account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kishore panchal
Jan 22, 2022
Report
Copy

To and fro within 24 hours but still getting double toll

Address:204,saranga apartment, indore

From indore to bhopal there were 3 tolls, but when we cross within 24 hours there were no returned price list available, they charge from both side same amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sivareke
Jan 22, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
Report
Copy

Return trip amount wrongly taken

Address:kattupakkam,chennai

Dear Sir,
25th Jan-2022 I have travelled in chennai outer ring road, two numbers toll plaza is available, with 24 hours i return the same route through these two plaza, they had taken same amount of return trip. They had wrongly deducted the amount. Kindly clarify and send my deducted amount amount early as possible
.
My id details are enclosed for your reference...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak3394
from Bilaspur, Himachal Pradesh
Jan 22, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Water Channel Diverted

Respected sir
I submit my complaint regarding GAWAR CONSTRUCTION COMPANY On NH21 point 142 .due to flyover construction company change water Channel and Diverted to my land and my land starts fall down Our SDM GHUMARWIN also give instructions to the company make proper drainage system and give proper walll protection to my land more over recently on the visit of Our respected Minister sh Rajender Garg they also give instructions to...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
V
vinodsahaj
from Indore, Madhya Pradesh
Jan 21, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
Report
Copy

For Fastag KYC

Address:575/7 SEHGAL COLONY M G ROAD INDORE

Vehicle No. : MP09CZ3281
Tag ID: 34161FA82026C81C082792E0
Owner Name: Dr. Vinod Jain
Contact Address: 575/7 SEHGAL COLONY M G ROAD INDORE
E mail ID: hope.[protected]@gmail.com
Mobile No.: [protected]
PAN: ACGPV1738G
ID Proof: ACGPV1738G (PAN Card)
Address Proof: LHV3350535(Voter ID)
Is already using Fast tag from last 2 years, on 5th Jan. 2022 updated KYC which was rejected on 10th Jan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
di123sha
from Jaipur, Rajasthan
Jan 21, 2022
Report
Copy

Poor Road condition from Delhi to Jaipur and vice versa

Dear NHAI,

Your roads from Jaipur to Delhi and vice versa are unsafe to travel as there are large potholes on the roads and it is very dangerous for ones life.

There are very high chance of vehicle breakdown on speed and tyre burst due to these poor road conditions.

Your Toll Plaza are already charging very high rates for good road condition but we are not getting....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kushang Mittal
Jan 21, 2022
Report
Copy

Holes , dust, trees on nh 34 luharli toll dadri up

Address:A74 P3 greater noida up 201315

It give me very bad experience today while travelling by nh 34 luharli toll dadri . The highway is full of holes, jumps, dust, few trees, messy etc. we are paying the toll for best road and clean road but in india i think its all a dream which will never be seen. And For toll monthly pass staff at nhai demanded physical xerox of rc n proof big joke for digital india....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy