National Highways Authority of India [NHAI] Complaints & Reviews

Multiple debits amounting to 600 at this toll. I am unable to understand why this high amount and why other tolls are also being charged.

25-Jan-2022 04:00:00 PM 25-Jan-2022 04:00:53 PM ETC/[protected]/[protected]/DL7CS0305/320013/[protected] DL7CS0305 ALEP Main Plaza 21 600.00
29-Jan-2022 12:52:00 AM 29-Jan-2022 12:52:46 AM ETC/[protected]/[protected]/DL7CS0305/320025/[protected] DL7CS0305 ALEP Main Plaza 290 557.00
16-Jan-2022 12:53:00 AM 16-Jan-2022 12:53:54 AM ETC/[protected]/[protected]/DL7CS0305/320025/[protected] DL7CS0305 ALEP Main Plaza 290 600.00
09-Jan-2022
01:34:00 PM
09-Jan-2022
01:34:08 PM
ETC/[protected]/[protected]/DL7CS0305/32
0013/[protected]
DL7CS0305 ALEP Main Plaza
21
242.00 0.00 0.00
09-Jan-2022
01:34:00 PM
09-Jan-2022
01:34:08 PM
ETC/[protected]/[protected]/DL7CS0305/32
0013/[protected]
DL7CS0305 ALEP Main Plaza
21
358.00 0.00

16-Jan-2022
12:53:00 AM
16-Jan-2022
12:53:54 AM
ETC/[protected]/[protected]/DL7CS0305/32
0025/[protected]
DL7CS0305 ALEP Main Plaza
290
600.00

1) Very poorly managed Toll Booth.

Takes upwards of 20 mins to pay (with Fasttag) and continue journey.

2) Vehicles rampantly parked in 3rd lane - rendering it useless for commuters

3) Vegetable Bazaar on service road - causes service toad users to move to highway and cause congestion.

Jai Hind Sir,
I have honour to state that I travelled on salasar jhunjhnu highway on 28th Jan 2022. There are two TOLL plaza one is BHUMA TOLL PLAZA and another is BALARAN TOLL PLAZA they are collecting illegal toll tax despite showing them defence employee id they have charged toll tax and said "ye state highway h hum national highway ke rule nahi mante yha to dena hoga " and even started humiliation I front of family....

I used to travel on NHAI.last i travelled
from mathura to Jaipur and I found on ludhwai toll plaza there is no public facilities of toilet and water for which we are paying. I inquired from nearby shopkeeper they said this public utilities/toilets are closed since long..NO body used to make it clean and open it...The same condition is at every toll plaza on any NHAI route.pls take the matter on priority to resolve the issues

I want to kindly inform you that the road between Bijnor and Muzaffarnagar is in worst condition having large potholes and damaged roads which can cause serious accidents anytime. Please have a look on this complaint to resolve this issue.

I have journey in national highway on 28/01/22 when I have reached madurai toll plaza my Paytm fastag money has failed and refunded (i have sufficient balance) to me some network problem but toll plaza staff has treated me like that Becker and he told to me just went out from (go back) toll plaza I'm really very disappoint i just request to you kindly give the one more chance due to network problem and also respect the people I wrote to same the high way ministry

As per the information obtained, under RTI act 2005 section 6(3) from office of collector land acquisition NHAI (SLAU-2), regarding the land acquired for four lane road construction by NHAI, that is, Khasra No- 7331/5337/2/2 fati shilihar Kothi kotkandi, tehsil Bhuntar which was occupied by sh.Karam Chand s/o Gulaba . The occupier sh. Karam Chand has been awarded with all the money in relation to the acquired lnd and structure which had been verified by NHAI itself. Whereas the Kitchen, staircase, edge wall and poultry farm is still standing at its place till today and the occupant is enjoying benefits of both money and facilities, hence condemning the laws.
I request the NHAI to take required action and demolish the standing structures.

Poor quality road there are so many potholes on the road leads from Shahjahanpur toll to Jaipur. Kindly direct concern at the earliest to avoid mishappening or stress to travelers/consumer as it is yours first priority

Today I was travelling from pathankot side to jallandhar side and when I reached chollang toll plaza of jalandhar pathankot road near tanda there was long queue at all counters including fastag counter. I have to wait around 10 minutes in queue and when I reached at counter and asked the casher not to withdraw the toll charges from fastag because it is aginst the laws because I am waiting from long and now i am exempted from toll but the casher did not listen and withdraw the charges from fastag.
So, therefore take the appropriate action against chollang toll plaza authorities and refund my charges
Note ; I have the video of long queue
Thankyou
Rajat Sharma (Advocate)

Dear Sir,

Suddenly I'm facing fast tag recharge issue stating uploading the KYC. I've already provided kyc details during purchase of Fast Tag.

Can you pls allow to recharge my fast tag account ? I've already uploaded the KYC documents and pending from your side for approval.

This has created lot of problen to a lot of consumers and you may pls extend the KYC data upload period and allow consumers to recharge.

Thanking you

Bikash Sain
Car no. WB06G2112
Mobile no. Registered: [protected]

My complaint is regarding irregular toll tax deduction on eastern peripheral expressway. I was traveling from dasana to kundali for personal reasons need to do up and down. Toll deduction while traveling from dasana to kundali is 90 rs . When I was returned from kundali to dasana it was deducted 240 rs. 240 rs deducted in the morning. So unable to understand. Attached are the screenshots.

3 minutes at the toll plaza at Samakhali

NH 9 on highway road rohtak to hissar near village meham toll plaza, when we reached at till plaza, for making payment we offered four ways by net banking, google pay, patym and by swipe atm card, but employees of toll plaza insisted on having cash but I don't have cashan employee Ajay took my atm card and put it into his pocket, they insulted me, i have been requesting for an hour but he did not return my card, I hardly took my car and had to come, he was in full of pride and can use my atm card illegally, plz pay attention into my matter, plz get my atm back from Mr Ajay safely and give some kind of punishment, i hope you will provide me justice, bhupinder Singh, [protected]

Dear sir iam not using dhani one freedom card but nationel hayway athourity orgnagation fast tag amount debited my a/c please confirm the fast tag user of feack user of my card

Fast tag not showing balance in nhai portal but showing balance in payment portal my vehicle number is mh32c7545

I am a defense employee and on 28 Jan 21 at Eastern peripheral duhai toll plaza I am forced to pay toll fee even after showing of defense ID. My toll ticket no is 182803 and my vehicle no is HP38F7396 and I have paid Rs 150

Set of speed breakers have been placed up near a village named raundala (NH 548 C) these are very annoying, dangerous especially at night shift nce they are not as per the dimensions and no sign board aswell

We traveled from Delhi to Beri on 25 Dec 2021
We crossed Chhara toll plaza
We were charged 120 rs for one way for private car however, when I checked on internet it shows 60rs charges
how can the officials at toll plaza charge the passengers more than expected

The road is bumpy, time taken at toll pass due to a communication with new car is more than 30min and the behaviour of staff is rude and disrespectful

Dear sir, Nashik sinnar toll ways is deducting double amount from fasttag while our vehicles return via toll with in 4 hrs like this my amount near about 4 to 5 k is dudected more from my account.