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National Insurance Company Complaints & Reviews

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Updated: Jul 30, 2025
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National Insurance Company reviews & complaints page 31

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S
SARVODAYA DRUGS PHARMA LTD
from Delhi, Delhi
May 5, 2017
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Address: Chandigarh, Punjab, 140507

From last almost one year we have filed a claim under claim under policy number 420102/21/15/[protected], all required documents are filed with surveyor and branch, but non of the officer is replying to us, nor our claim is settled till date 05/05/2017

Reqest to please take the matter and short out in benifit of consumer protection.

nitin sharma (director)
sarvodaya Drugs and pharma ltd, chandigarh
National Insurance Company customer support has been notified about the posted complaint.
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    Abhijit Divate
    from Pune, Maharashtra
    May 2, 2017
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    Address: 411041
    Website: nationalinsuranceindia.nic.co.in

    I am Abhijit Divate had logged an accidental claim for my Alto car MH11 AK2366 on 10th April 2017. However till date I haven't received any response from the company for the settlement. I am continuously following with company but not getting proper assistance. Appointed surviver does not submitted report to company yet also not giving any updates about claim. Each time I am getting an answer as "Sir, it will take time and at this stage we can not tell you anything". Just want to know what is the timeline to settle such claims.
    National Insurance Company customer support has been notified about the posted complaint.
    I have renewed my two wheeler policy on[protected] online)but not received the new policy .My last policy no is[protected]. I tried to renew the policy again but it shows the the policy already renewed and the new policy no is[protected].
    But I have not received the policy .
    Sreekanth Machingal
    [protected]
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      M
      Manoj sangoi
      from Mumbai, Maharashtra
      May 2, 2017
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      Address: 400080
      Website: Medsave TPA

      I (along with my daddy) am holding National Mediclaim Policy no.[protected] since more than last 15 years.

      My daddy (total sum insured - Rs. 1, 50, 000/-) was operated for retention o[censored]rine due to prostate enlargement on 24/02/2017.
      i incurred total cost of Rs 79, 596/-, which I promptly claimed from Medsave TPA.
      The TPA has reimbursed Rs. 65, 123/- and has arbitrarily deducted a total of Rs. 14, 473/- from my total claim of Rs 79, 596/- without giving any valid reason.

      While deducting doctors' charges they have mentioned - exceeding Catg B Limit (25% of the sum insured), but they havn't even reimbursed Rs. 37, 500/- ( i.e. 25% of 1, 50, 000/-) in that category.

      They have also deducted instrument charges of Rs. 5000/- charged to me by the hospital, which I have paid from my pocket. Rejecting that as 'Instrument charges part of OT' is illegal, arbitrary, unfair and is just an excuse to cut corners. If you want to consider it as OT charges, please consider it so. But it needs to be reimbursed to me.

      The TPA has not even bothered to respond to my 3 mails and reminders, which is very unprofessional.

      Kindly look into the matter and reimburse me the same ASAP, lest I may have to escalate the matter to IRDA.
      National Insurance Company customer support has been notified about the posted complaint.
      May 29, 2017
      Updated by Manoj sangoi
      It's almost a month since I lodged my complaint, but there is absolutely no response from National Insurance Co.
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        S
        sape praveen
        from Bengaluru, Karnataka
        Apr 27, 2017
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        Address: East Godavari, Andhra Pradesh, 533201
        Website: nationalinsuranceindia.nic.co.in

        Dear sir/madam,

        I am sape praveen kumar from andhra pradesh, amalapuram - 533201.

        I lost my original national insurance policy for my two wheeler vehicle. So i kindly request you to sent the copy to my gmail id or permanent address.

        Details are mentioned below. Please send the copy at the earliest.

        Details:

        Name: sape praveen kumar
        Vehicle reg no: ap05ae5025
        Chasis no: 04l5ts356668
        Vehicle class: yamaha libero
        Mobile no: [protected]
        National Insurance Company customer support has been notified about the posted complaint.
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          P
          Pratheesh ks
          from Irinjalakuda, Kerala
          Apr 26, 2017
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          Address: 680308

          Dear sir,
          For renewal of my two wheeler policy, i made a transaction of rs.886.00 on 22/04/2017 14.40 through net banking with ref. No igabehrze7. There is no response from you till now. Kindly confirm the receipt of the amount and arrange policy document at the earliest. I sent e mail to nic... Which i got from your customer care. But i didnt get any reply to that mail till now. So kindly provide the transaction no to generate the policy

          Regards,

          Sreeraj
          [protected]
          National Insurance Company customer support has been notified about the posted complaint.
          My policy no. Is[protected] .issue dt. 09.0302017.as on today we don't received my heath id card from national insurance or health india .
          We are requesting you to please issue my id card as soon as possible.

          Thanks and regards
          Ajay Kumar Mishra
          Con.[protected]
          Email-ms.[protected]@rediffmail.com
          Insurance employees not talk properly, and not satisfied me, he is not changed my car front bumper...I have explain him, that my car got excident on tolltax,
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            B
            Banshi Mandal
            from Kolkata, West Bengal
            Apr 21, 2017
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            Address: 712136
            Website: national insurance industry.com

            Dear sir
            I am a stage iv cancer patient and under treatment since january 2012. Now as per doctor's advice l am under hormonal chemotherapy with firmagon 80 mg. As cancer has spread to bone zolendric acid is also given along seth abireteron 250 mg 4 tablet daily. I am getting the medicines from other sources. I claimed only hospitalisation charges but my claim has been closed on flimsy ground with out going through my documents.
            Now l am metastatic stage iv cancer patient.
            I seek your kind consideration so that my claim is cleared early to continue my treatment at this fag end of life.
            Hoping an early action and early reply.
            Banshidhari mandal
            Policy no[protected]
            National Insurance Company customer support has been notified about the posted complaint.
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              R
              Apr 21, 2017
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              Address: New Delhi, Delhi, 110059
              Website: www.consumercomplaint.in

              Dear concern,

              i have submitted all the document which required to claim at 28th march in jhandewalan office but my file has been closed without giving me any information, The person Mr. Deepak is not taking response for that and his talking is very rude, It was very worst experience for me with this company, And i am not running behind money but from the next time i think will not give suggestion to anyone for the taking insurance from your company. If you can do any thing do that.
              My doct file no. is 54255/304
              National Insurance Company customer support has been notified about the posted complaint.
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                K
                Kirpalsingh1011
                from Delhi, Delhi
                Apr 20, 2017
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                Address: Ghaziabad, Uttar Pradesh, 201001

                I Kirpal Singh a class one officer of a Public cum Service Sector of GOI and owner of Swift Dzire UP 14 BF 6599 insured under captioned policy. My vehicle got accident on 20.4.17 around 1.15 am. Somehow I broughtvehicle to Ghaziabad and approached Bodyshop of Rohan Motors Ltd. Meerut Road Ghaziabad between 4.30 to 5.00 pm for repair under insurance. But I was harrased and treated very badly and one Mr. N.K. Tyagi started telling rules and regulations rather than to help. I am making a complaint to Rohan Motors but I am unable to mark copy of it to your Navyug Market Ghaziabad Div Off No.361200 due to not having its email id. You may get the detailed complaint from Rohan Motors. I request your intervention for immediate action. Regards Kirpal Singh M-[protected], [protected] email id: [protected]@gmail.com
                National Insurance Company customer support has been notified about the posted complaint.
                Vehicle Insurance Policy No -[protected]
                Dated - 22/05/16
                Payment Debited from Account - 17/05/2016
                Policy Documents Available with Me.

                I made accident claim through Tata Motors dealer (Trumpt Auto, GGN).
                Service provider mentioned me that National Insurance denied claim stating policy is never active.
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                  D
                  dhananjay2401
                  from Jaipur, Rajasthan
                  Apr 20, 2017
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                  Address: New Delhi, Delhi, 110005
                  Website: ibps.sifyitest.com/nicaosgmar17

                  ON 20 april 2017 when i completed the FORM RECRUITMENT OF 205 ADMINISTRATIVE OFFICERS (GENERALISTS) SCALE- 1,
                  i was taken to payment page where i have done payment of Rs 612.05 from SBI netbanking but on NICL my login page show NO PAYMENT DONE.

                  I also try to contact their NICL free customer care no. [protected] and select option no. 5 for CARRER related but it said no recruitment officer available every time I called.

                  PLEASE resolve my issue as fast as possible as PAYMENT ALREADY DONE, and I want to just SUBMIT my Application.

                  NICL RECRUITMENT 2017 FOR ADMINISTRATIVE OFFICER
                  APPLICATION NO[protected]

                  SBI TRANSACTION REFERENCE NO.---IGABDZZAO4
                  National Insurance Company customer support has been notified about the posted complaint.
                  I am not satisfied with my accident claim of my car. They said that, my policy is cashless, but now they said me to pay money against my clame on some patrs.my policy no is -[protected](National insurance co. ltd.).please suggest me
                  My contact details ... Runda [protected]
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                    V
                    vishant#1234
                    from Agra, Uttar Pradesh
                    Apr 20, 2017
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                    Address: Dehradun, Uttarakhand, 247667
                    Website: NIC LTD

                    Sir mere father name is subhash chand saini, mere father ne pmsby me s.b.i. acount se 12rs/ year ka insurenc karwaya tha aur mere father ek road accident me 03 june 2016 ko expire ho gye the, hamne insurenc ke liye apply bhi kiya but abhi tak kpi response nahi aaya hai, aaj cal kari thi to jawab aaya ki 2016 ke inurenc ka claim ka rupya ab nahi milega, plz help me.
                    National Insurance Company customer support has been notified about the posted complaint.
                    My policy no[protected] from Bank of Baroda bhimpore Branch Daman policy expires 03/04/2018
                    Hence policy document not received till 20/4/2017 I apply Baroda health on 03/04/2017. After 17 days my policy documents not received.please do needful
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                      A
                      Anil Kumar Sharma2005
                      from Sonipat, Haryana
                      Apr 20, 2017
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                      Address: New Delhi, Delhi, 110070

                      I renewed policy for my vehicle no. Hr10u 7482 vide policy no.[protected] dated 29.03.2017 & amount of rs. 7359.00 paid vide cheque no. 093717 but cheque present on dated 18.04.2017 which is return unpaid. Now galaxy automobiles (National insurance agent) told that photo will be applicable of vehicle which is done in delhi while my residence & service in sonepat haryana.

                      My complaint that why cheque present after around 21 days from date while galaxy automobiles force me for renew my policy before 31.3.2017
                      National Insurance Company customer support has been notified about the posted complaint.
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                        S
                        sushilvij
                        from Delhi, Delhi
                        Apr 19, 2017
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                        Address: New Delhi, Delhi, 110009

                        I have got renewed my mediclaim policy through Bank of India in Jan. 2017. The policy number allotted is 360801/50/16/10004270/BOINSB/10004270 as shown in the ID cards. The issuing branch is New Subzi Mandi, Azadpur, Delhi-31. However, inspite of various phones by Bank of India, the policy has neither been sent to me nor to Bank. The reply of the branch head Mr. Jain over phone is very rude and irresponsible. Generally, he does not pick up phone OR if by mistake, he picks, the reply is very bad in taste. Kindly help me to get the policy as last year also I received after making complaint.BEING A SENIOR CITIZEN I AM NOT ABLE TO VISIT PERSONALLY TO INSURANCE CO. OFFICE.

                        SANGITA RANI 455, DR. MUKHERJEE NAGAR DELHI-110009
                        MOBILE [protected]
                        National Insurance Company customer support has been notified about the posted complaint.
                        Apr 19, 2017
                        Updated by sushilvij
                        I received a call from [protected] asking me to share my ATM card no. and password so that the company may charge Rs.2oo/- as fee for this complaint. I refused to share the details . Then the said person start abusing me and used very rude language. I am a senior citizen and retired from senior post of bank. Please see who was this person sitting on this phone and take necessary action. I am ready to pay any charges but cannot share the details of my card.
                        Jul 07, 2017
                        Updated by sushilvij
                        NO ACTION TAKEN ON MY ABOVE COMPLAINT DATED 19/04/2017 BY INSURANCE COMPANY TILL DATE. REALLY REGRETFUL. PL HELP.

                        SANGITA RANI
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                          khanoria
                          from Shimla, Himachal Pradesh
                          Apr 19, 2017
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                          Address: Mandi, Himachal Pradesh, 175032

                          Sir/madam
                          My accidental car was supervision by surveyor mr. Bhupender but i didnt get any type of claim from your company side. Today i phonically talked with bhupender then he said it not my duty to give any claim. But i asked that did u send the file to the company so he said he have no knowledge about this car accident and also he is abusing me
                          National Insurance Company customer support has been notified about the posted complaint.
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                            R
                            ravi sekhar pundrothu
                            from Tadepallegudem, Andhra Pradesh
                            Apr 19, 2017
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                            Address: Vizianagaram, Andhra Pradesh, 535002
                            Website: nationalinsuranceindia.nic.co.in

                            I p aruna having motor car vehicle policy at national insurance company - policy no -[protected] (Nil dep), in month of february my car met with an accident, according to procedure i intimated and they responded. The showroom people gave the surveyor the estimate and work done. The insurance company people told me to pay amount and get car back and submit the original bill to them for reimbursement of claim. Here comes the mater, the claim amount is approximately above rupees 36700, but the national insurance company reimbursed only rupees 24050. According to policy as it is nil dep, i have to get full amount.
                            Kindly do needful so that i can get my full insurance claim
                            Thank you
                            My email id - [protected]@yahoo.com
                            Mobile no - [protected]
                            National Insurance Company customer support has been notified about the posted complaint.
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                              Drthakorparmar
                              from Vadodara, Gujarat
                              Apr 15, 2017
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                              Address: 390016
                              Website: Google

                              Dear sir,
                              My self chaitanya chavada holding mediclaim policy no.310304/48/16/[protected]. I was suffering from acute gastroenteritis. For that i was admitted at umiyahospital &i. C. C. U. Gorwa. I have paid rs.31712cash to doctor. When i. Claim this money from ins.co. Their tpa paramount health refused to pay stating that your hospitalisation is not justified so your claim has been repudiated. So sir look in the matter seriously and see that my claim money get paid to me as early as possible.
                              Thanks
                              National Insurance Company customer support has been notified about the posted complaint.
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                                Shailendra @
                                from Allahabad, Uttar Pradesh
                                Apr 15, 2017
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                                Address: Lucknow, Uttar Pradesh, 226008
                                Website: Indian consumer complaint forum

                                I have Maruti Swift Car Reg.no. is UP32FP1122. Accident occurred on 09.04.2017. I had given vehicle at One Up show room, Transportnagar, Lucknow. Your surveyor Mr.Jyoti Prakash Srivastava Mob.No.[protected] inspected the vehicle and passed claim for front & back bumper but he did not pass claim for head lights which were also broken.

                                Kindly register my complaint and do the needful
                                National Insurance Company customer support has been notified about the posted complaint.
                                Apr 15, 2017
                                Updated by Shailendra @
                                I have Maruti Swift Car Reg.no. is UP32FP1122. Accident occurred on 09.04.2017. I had given vehicle at One Up show room, Transportnagar, Lucknow. Your surveyor Mr.Jyoti Prakash Srivastava Mob.No.[protected] inspected the vehicle and passed claim for front & back bumper but he did not pass claim for head lights which were also broken.

                                Kindly register my complaint and do the needful
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                                  Richard sequeira
                                  from Mumbai, Maharashtra
                                  Apr 14, 2017
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                                  Address: Mumbai City, Maharashtra, 400054

                                  Carol / nathan policy number:[protected]/ receipt number[protected] 500000 yogi 25/7/2016 9569 payment done *

                                  Dear sir madam i have done the payment for the renewal but till date i have not received the policy dispite of regular follow up there is no positive working from the insurance company pls hep in find solution to my problem.

                                  National insurance company.
                                  National Insurance Company customer support has been notified about the posted complaint.
                                  Apr 14, 2017
                                  Updated by Richard sequeira
                                  need to up date the policy number
                                  receipt number: [protected].
                                  policy number:[protected] dt[protected] to[protected]
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                                    subratman
                                    from Mumbai, Maharashtra
                                    Apr 13, 2017
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                                    Address: 122002
                                    Website: nationalinsuranceindia.nic.co.in

                                    I have opted a NIC mediclam policy[protected] for my parents via Indian Health Organization 2 years ago, which is due to be renewed on 15th of Apr'17 (as attached). But, recently I have received an sms stating "NIC has discontinued the group policy and need to be migrated to an individual Mediclam policy.
                                    But NIC is now denying to renew the same policy with same terms and condition and asking for new policy, email from NIC attached. I want to continue the same policy as it is now 2 years old and is now eligible to cover the existing diseases of my parents. Please help.
                                    National Insurance Company customer support has been notified about the posted complaint.
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                                      sandipba
                                      from Siliguri, West Bengal
                                      Apr 12, 2017
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                                      Address: Kolkata, West Bengal, 700057

                                      I have deposited the above no claim on 5/01/2017 for my late father in law, your dept has refused the cashless facility when he was admitted at R.N Tagore hospital in Kolkata on 28/11/2016, after he died & submitted all documents with my letter on 5/01/2017 but till now have not received any thing.
                                      I heard that after a long period this documents in your office from your TPA office.
                                      He has admitted at hospital with respiratory problem as well as other problems & admitted after advised by Dr. Aratrika Das at OPD of the same hospital.
                                      This is a long pending case, required quick settlement.
                                      National Insurance Company customer support has been notified about the posted complaint.
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                                        A
                                        from Gagret, Himachal Pradesh
                                        Apr 10, 2017
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                                        Resolved

                                        Address: 174303

                                        My bike both rc and insurance last two years on my name and they reject the claim with reason last insurance is not own your name.Now i attach both insurance and rc and your branch reply letter.Please solve the issue.

                                        Your branch office :hamirpur road una(hp)174303
                                        branch ref no 421206 contact no [protected].Please contact him.

                                        My no [protected]
                                        Apr 9, 2022
                                        Complaint marked as Resolved 
                                        When I renew the insurance then they have not asked any thing and renew the insurance on my name .and when I claim the insurance then they said u taken no claim bonus, how I know u asked money I give u renew my insurance. But is internal term and condition when u don't know then how i know... At time of claim u reject then why u done insurance. I have not satisfied with nic insurance. When ur employee done insurance without know guidelines then how customer know.. ihave given full money and never trust on insurance companies rule because their agenet have no knowledge and customer are responsible for that
                                        National Insurance Company customer support has been notified about the posted complaint.
                                        mam i have put my claim ON DEC3 2016 .and they say we have technical issue, or you call after 15 days .after 4 month they send a letter that we reject ur claim on date 4 apr. when i call and ask some information they say u have enough time, we have not..ap hmare office aa jao and cut the phone.
                                        i am working in bank of baroda its very difficult to take leave and came in nic office una at 115 km.
                                        totally mentally haresment from 5 month..
                                        why i do insurance with nic...and why i put my energy for nic insurance to my bank customer.if yoy behave like this.
                                        very bad behavour o[censored]na branch nic staff.
                                        please contact your staff [protected]
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