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National Insurance Company Complaints & Reviews

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Last updated Feb 17, 2024
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National Insurance Company
Customer Service Contacts

National Insurance Company Phone Numbers

Toll free
1800 200 7710
336
185
Phone
+91 33 2283 1706
135
94
+91 33 2283 1705
92
85
Fax
+91 33 2283 1712

National Insurance Company Website

National Insurance Company Head Office Address

3, Middleton Street, Prafulla Chandra Sen Sarani
Kolkata
Kolkata District
West Bengal
India
700071

National Insurance Company reviews & complaints page 28

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S
Shailesh Kalra
from Gonda, Uttar Pradesh
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Hyundai eon insurance claim

Address:Bharatpur, Rajasthan, 321001

Sir my car was damaged so i put it in claim on 3/7/17 but still 5days are gone but no action has been taken yet actually the non driver sided front gate was damaged on 3/7/17 they told that we have gate today i called and asked that my car is completed when i will get they said to me that we don't have gate so they are making fool out of me so please take necessary action the car is at hundai showroom shri sakun hundai bharatpur ranjeet nagar...
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M
maruti alto 800
from Jabalpur, Madhya Pradesh
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Correction in policy no.35101031176140247635

Address:Lucknow, Uttar Pradesh, 226001

In my vehicle Maruti Alto 800, No. UP32EU1344, engine no. F8DN4979508 was replaced in Jan'2016 by KTL/Lucknow work shop. Then new RC was issued by RTO on 18, Jan2016 with correction of new engine no. F8DN5522394. New insurance was done on 30, May2017 on new RC by NICL manager Shri Akhilesh (Mob:[protected]) posted in Maruti KTL /Lucknow. He did not change the engine no. while issuing in new insurance policy. Thus mistake is done by insurance...
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R
RAJNEESH​
from New Delhi, Delhi
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Regarding claim

Address:Mau, Uttar Pradesh, 275101
Website:National insurance

Dear National insurance,
Today I tried to contact with National insurance in emergency different location like May, ballia, and Lucknow but no one pic my call
My vehicle got accident on yesterday night.
Regarding claim because I have already taken zero depth insurance through the national insuranc.
Kindly call me back on urgent basis.
REGISTRATION NO. UP54 X5556
Contact no.[protected]
[protected]...
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S
sushilvij
from Delhi, Delhi
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Non receipt of mediclaim policy

Address:New Delhi, Delhi, 110009

I got my BOI NATIONAL SWASTHYA BIMA POLICY no. 360801/48/15/[protected] renewed in Dec.2016 . The issuing branch is Subzi Mandi, Azadpur, Delhi-110033. Previous policy was valid from 21/1/16 to 20/1/17. Inspite of various telephonic calls by the bank and customer, the company is not sending policy schedule. I have to show the amount in my Income tax return. THE SERVICE OF THIS BRANCH IS EXTREMELY poor.
Kindly take action.
THNKSbr...
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S
sunil kumar dubey IERT
from Udhampur, Jammu and Kashmir
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Non payment of expenses incurred on health checkup

Address:Allahabad, Uttar Pradesh, 211002

I have been a holder of a health policy since 2009 and I have never raised any claim, by virtue of this I became eligible for a free health checkup. I got this done in May 2017 and submitted the bills alongwith all the reports in original to Divisional Manager, Allahabad on 11/5/2017. But I regret to inform you that I have not yet been reimbursed.policy no.451100/48/16/[protected]. Sunil Kumar Dubey...
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C
chhaviram rathore
from Mundi, Madhya Pradesh
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Accident claim

Address:Gwalior, Madhya Pradesh, 320600

Dear sir.
Request anccident date 27/03/2017 file no. 804 jiski sunbai gwalior division me nahi ho rahi hai me pratidin 45 dino se office jaa raha ho aj kal aj kal karke inone 45 din nikal deye meri complete file pandey ji ke pass rakhi hui hai aj kal karke me kal bhejuga karke presan kar rahe hai aj date 04/07/2017 duphar me office jakar pucha fir vahi jabab mila aj saam ko file apki file indore ke liye nikal jayge ath shriman ji se...
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M
malaviya123
from Surat, Gujarat
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Denial of claim 13758488 under 310600/48/15/8500010459

Address:Surat, Gujarat, 395006

Patient admitted with OA B/L knee with varus, it's a surgery regarding knee joint replacement, my policy is continue since last six years, and this kind of surgery is payable after four years. this type of claim is paid by other insurance companies, all details are given to branch office, but they are not agree for claim settlement. you are requested to help us....
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Address:410210
Website:NIC customer care sites are not reachable

The Premium of Rs 44446 for renewal for above policy was paid by NEFT on[protected]. This was acknowledged by Ms Priyanka Nawale of National Insurance Co.Ltd., DAB - XII[protected] th Flr., Sterling Cinema Bldg.,
65, Murzban Street, Fort, Mumbai - 400 001. I yhave not received the new policy in spite of repeated reminders over phone and email.

A second issue has not been taken care, the inception date for my policy...
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I
Indrajit80
from Kolkata, West Bengal
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Non Receipt of Photo Identity Card

Address:Kolkata, West Bengal, 700075
Website:www. nationalinsurancegrivance

This is to inform you that I had renewed one Medical Insurance Policy with National Insurance Company Limited, Issuing Office Code 154600, vide Policy Number 154600/48/16/[protected], in favor of my Parents on 27/03/2018, but sorry to inform you that till date I had not received the Photo Identity Card.

Please do the needful.

Regards,
Indrajit Majumdar...
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Y
Yanish kashyap
from Delhi, Delhi
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Reminder bike stolen

Address:New Delhi, Delhi, 110035
Website:My bike has been stolen above 10 months but no response for national insurance company. I have frust

Reminder
My bike has been stolen above 10 months but no response for national insurance company. I have frustrated and some time visited but company employees says i have no cou report please visit national insurance branch rohini sector - 3, i have visit rohini sector 3 branch and told please provide my cou report they ask i have no found my record please visit to monday..

I don't have any time

My policy...
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J
jaikishan mehra
from Delhi, Delhi
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Delay In Receiving Claim

Address:Jaipur, Rajasthan, 302012

I have my car insured by national insurance company ltd Ford Fego Aspire ( RJ-14 AC 2672) and now I feel that this was the biggest mistake I did i would have insured my car by some private company where i don't need to pay in advance and don't have to go to your offices again and again and doing so many follow up's.
My car got damaged on 1 May 2017 since I have been to you office three times, have did more then 50 follow up call's...
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Address:333502

Pt. Smt. Puspha devi w/o vijay singh, policy no.- 370205/46/16/[protected] and phs id no.[protected] was admitted at bdm hospital @research centre, buhana, distt.-jhunjhunu (Raj.) on dated 14/4/2017 and she was operated on dated 14/4/17 and discharged on dt. 15/4/17. She came to hospital for cashless treatment and all preauth and final approval documents were sent by hospital to paramount health services and final approval was provided by phs...
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S
samindra chatterjee
from Noida, Uttar Pradesh
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Mediclaim policy claim

Address:New Delhi, Delhi, 110019
Website:National Insurance Company

Recently, on the 14th june, 2017, i was operated for gall bladder in psri hospital, saket.
On the 13th june, i received two messages from national insurance company that the full package of rs. 52000. Oo has been sanctioned and then further i received a call on my mobile requesting not to deposit any cash amount in the hospital.

While i was being discharged from the hospital on the 15th june, i was surprised to find...
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P
pradeepmeen
from Jawad, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim amount not received (Policy number :35101031166139492935)

Address:486886

I took full insurance with zero dept for my car with the policy no -[protected].
An accident occurred on 5th may 2017 with divider and my car get repaired in city car waidhan (M. P) and they told me to pay full amount in cash rs.23000.00 +survey charge (3600rs) for fast delivery and later your cash amount will be sent to your account after completion of papers. I have submitted all needed documents related with claim on 11th...
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R
rahulmohit
from Nilokheri, Haryana
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Claim assessment without reach at accident location by surveyor

Address:Jaipur, Rajasthan, 302002
Website:www.nationalinsuranceindia.com

Dear sir,
My name is vipin goyal. My policy no 370106/31/16/[protected] my truck (Rj14ge 0977) was accident on dated 18.02.2017 in night. And surveyor has not came on accident location. And he came late on dated 20.02.2017. Truck body had been fully destroyed. And estimation also given to national insurance company. And surveyor had took the photo. Thereafter truck body had been carrying for the repairing at the jaipur location. But...
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A
ayushtripathi
from Shahganj, Uttar Pradesh
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Overcharging in cash by the agent and delaying

Address:Kolkata, West Bengal, 226031
Website:www.nationalinsuranceindia.com

I got my bike insured. I have got the following complains to make :-
Policy no.- 450107/31/17/[protected]
1-) expiry date-18/06/17 but the policy was issued on 20/06/17 inspite of the fact that i handed over all the required and neccessary documents a week before the due expiry.
2-) the agent code no.-854 named divakar prakash yadav demanded more than the policy amount mentioned on the policy paper that too in cash and...
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Address:Vadodara, Gujarat

My name is ashok jayendra dewani residing at vadodara, gujarat. I had paid the renewal premium on 1 may 2017 at university road branch, vadodara. My previous policy no. Was 310304/48/16/[protected], which expired on 25 05 2017. My all reminders to branch 310304 are falling on deaf ears. They do not care at all about the customers. Please get me copy of renewed policy, by mail on [protected]@gmail.com and also courier me the original.
Thanking...
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D
dkersi
from Mumbai, Maharashtra
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Non refund of premium amount wrongly collected in february 2017

Address:Mumbai City, Maharashtra, 400023

Dear sir,
Ealrier policy no. 261500/31/15/[protected], div. 7, bharat house, fort.
As i was asked to pay for renuewal of policy, i had given blank cheque and paid an amount of rs. 7400/- vide cheque no. 61544 dated 04.02.2017. On receiving the policy i found that the premium was more than the earlier years amount and also there has never been a claim. I immediately brought this to the notice of the do who asked me to return...
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Address:Kolkata, West Bengal, 673639
Website:Nationalinsurance company ltd

I have renewed the above subject policy through nic android app on 19.06.2017 and amount of rs.1012/- has been deducted from my account. However i have not received the confirmation e mail to my given email id or messages enabling me to print the policy for my reference. My name - raveendradasan a, nic policy no.[protected], motor cycle reg. No. Kl42c 1201 hero honda passion pro amount rs.1012/- trabsaction id.850878 on 19/06/2017....
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A
abhishekbose
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim number 1234434, policy number 101800/48/16/8500004584

Address:700045

Sir,
I had an operation at park clinic, kolkata for a huge osteolytic lesion on 26/09/2016 under general anesthesia and was released the next day.
National insurance has refused to settle the bills stating that it is a dental case (Refusal letter is enclosed).
My doctor gave a certificate stating that"... This can never come under the domain of dental case anywhere in the world. (Certificate of doctor is enclosed).br...
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