National Insurance Company Complaints & Reviews

Dear sir, we own a business of hero bikes in small town mandawa located in jhunjhunu district (Raj.) 333704. Our complain is regarding delaying in my payment from last year of policy commission (2.21 lacs) and bike accidental claim rupees (5.20 lac). The branch manager of jhunjhunu of nic is not working is proper manner. I and my staff member went in office many time but still there is no action, payment date is shifting day by day. My business with nic is from last 7 years and i want to continue with it. I and my staff member are facing problems with staff member of nic jhunjhunu branch and might be other companies owner too.
So, please try to clear payment as much as possible and take action about those person

My wagon-R car UP32BP-0373 insured by National Insurance Co Ltd, by Maruti Insurance Broking Pvt Ltd, policy no-[protected] was stolen on 30/05/2016 mid night, for which FIR was lodged on 31/05/2016 and informed in writing to Maruti Insurance Office at KTL ltd, Faizabad Road, Opp- HAL, Lucknow along with necessary papers. After getting Final Report from court of my FIR, I submitted the same to National insurance Co. Ltd, Divisional Office, Jeevan Bhawan, Hazratganj, Lucknow to Mr Shashikant, Dy. Manager on 25/01/2017. He told that you have informed to our office late and as such 75% claim will be settled. Since then we are following up with their office now and then and every time some or other new documents are demanded.I am servicing as Manager in Bank of India and presently posted at Delhi. I had to come to Lucknow to submit the documents for more than 4-5 times.i Nearly one year has passed but I have not received my claim. As I have already intimated to insurance co well in time and around four months have passed after submitting my FIR final report, such delay in their process has given me financial and mental loss. Please look into the matter and arrange to settle the claim at earliest.

My car honda brio registration no. Rj 27 cd 0132 met an accident near hotal rajputana palace in jodhpur rajasthan.
But the surveyor mr dipak rathi is responding properly and allowed less claim amount than the actual damage on my car.
I made contact with him but he said that the accident doesn't seem like it happen in one accident without giving any proper reseon.
It's seems like he made his own preview on this matter.
I am in jodhpur from 16 to 28 may 2017 for government duty assigned to me from my department and on 16may i have crossed 6 toll booths between bhilwara to jodhpur.
The surveyor can check the condition of my car before and after accident.
So it is hummble request to you sir kindly look into the matter and resolve this matter as soon as possible.

Dear Concern,
we are following with the insurance company since last 3month for the settlement of my reimbursement claim.
All the desire document has been submitted to tpa.
We request you to kindly look into the same and do the needful in condoning the delay as claim is running pending since very long time. We are continuing chasing with the tpa team but as per them the delay condone letter is still awaiting for the insurer.

Details of the claimant:
Claim No. FILE NO. 16RB01NAA6245,
TPA - VIPUL MEDCORP,
Claimant Name: Heena Yadav
Policy no. 361400/48/16/[protected]
Insurance Company: National Insurance Company

My name is Motilal Nathalal Shah and i am holding a National Insurance Mediclaim Policy. My policy number is[protected]. I have submitted all the documents for Reimbursement Claim well on time. It has been more then 4 months now but still the amount has not been credited to my account. My claim number is 20170116B00520097. Date of admission is 18th January 2017. I have submitted all the necessary documents for Reimbursement claim to the TPA ie MEDSAVE Health Insurance TPA Ltd. The claim amount is Rs.18438 and the approved amount is Rs.18442 but the same is not yet received.

Dear Sir,
I would like to inform you that I have renewed the above Policy for the year[protected] and for the renewal an amount of Rs.9056/- had been deducted from my Bank A/C ( of Bank Of India, Uttarpara Branch, Hooghly, West Bengal ) on last 03/02/2017. But unfortunately till date I did not receive the Policy Document and the money Receipt.
Under such circumstances, I would request you to please do the needful at the earliest so that I may receive the Policy documents and the Money Receipt otherwise I shall not be able to receive any medical assistance if needed. It may be noted that I have been harassed in this way last year also.
So please expedite the case and send the above documents in my prescribed address.
With thanks,
Sincerely yours,
Arun Kumar Ghosh
Date : 07/03/2017 86B, BRB, G.T.Road, P.O. - Bhadrakali, Dist.- Hooghly West Bengal PIN _ 712232

** Please give an early reply about your action in this e-mail ID : [protected]@rediffmail.com

Though my cheque for premium amount of rs 5311.00 cleared by bank on 21.02.2017 my mediclaim policy documents not yet handed over by my agent. I give below in brief details:

1. Divisional office - x, 24 c r avenue, kolkata -700012
2. Last year policy no.[protected]
3. Office code: 101000
4. Agent name: ms shikha das
5. Agent code: [protected]
6. Period of policy: 26/02/2017 to 25/02/2018
Kindly arrange to handover me the policy document.

This is to bring to your kind notice that we have a policy by the name of Paras Kalra. Its Policy number is[protected] and Policy Schedule is Parivar Mediclaim and Policy starts from 18/12/16 to 17/12/16.
This month we got the intimation from your executive that the Cheque(The Cheque which we gave in December) got bounce because of the insufficient funds.So we gave cash to your executive, so that we can avail the same benefits through out our policy. But, according to your executive, we cannot take advantage of the existing policy and instead w"ll have to start with a new policy . Its number is[protected], starting from 16-02-17 to 15-02-17.
But, the fact is that the executive did not even presented the cheque. We even crossed check with our Bank Manager. Here is the Bank Statement attached with Sufficient Balance in our Account. Kindly look into the matter and help to continue our existing policy benefits in our New Policy. Looking forward for your positive response. (Bank Statement attached in the next mail.)
I've mailed this letter to v.[protected]@nic.co.in on 9/3/17 . After repeated reminders till date, I haven't got any revert from this ID. Kindly look into this matter and try to resolve it ASAP so that I can avail the benefits of my existing policy.

Regards:-

Paras Kalra

Mob.- [protected]

In ref to above i wish to bring in your kind notice that i, surinder kumar khanna (65yrs) a sr citizen got issued ins cover for my two wheeler from court road branch amritsar. It is matter of great regret that

1. Your office mentioned the name of nominee as sh chander parkash, my father (52yrs), who was expired in oct 2003, which hurt my sentiments.

2 i handed over to them the copy of previous cover note issued by icici lombard at time of getting the new ins cover note. Your office charged excess amount on the pretext that no ncb allowed in thr first year if some one get the insurance from the different co.

today, i took up the matter with your branch head. Instead of realising the mistake he started to narrate me the rules that, now your to furnish the undertaking for change of nominee alongwith a cancelled cheque for remission of excess amt charged by them. I told him that i am sr citizen came to you from 5km in such a scorching heat. I requested that you amend the name of the nominee and for excess amt. Pl issue a cheque and send at my address. Instead of helping me, he showed his inability to do so. I said sir you are harassing a sr citizen for your own fault, which is matter of concern. I request your good self to take up the issue with your branch head & get the matter resolved at the earliest.

further, i request you to conduct an enquiry that the office is grabbing unauthorisedly the hard earn money of innocent people. Every one is not vigilant, inspite of my demand they are trying to avoid me. Oncr again i request you to take up the issue with your office, kerping in mind the reputation of no one company in the country

thanking you in anticipation

Surinder kumar [protected]@gmail.com

[protected]

Name of insurance co : national insurance company ltd.
Phs id : 22657954
U/w office name : mumbai direct agents branch x
Name of beneficiary : gita prashant pandhare
Policy number : 240401/50/16/10000060
Name of proposer/employee : prashant narayan pandhare
Group name : associates of rediff.com india ltd
Policy period : 01/04/2016 to 31/03/2017
Employee number : - gender : female
Address : 1st floor, mahalaxmi engg estate, l. J. Road no. 1, mahim (W), mumbai - 400016 relation : wife

Claim registration
Name of provider : devpushp meternity & laproscopic hospital processing branch : 022
Insurance co claim no :
Date of admission / probable date of admission : 31/03/2017
Fir date : 20/04/2017
Date of discharge/probable date of discharge : 03/04/2017
Al request date : -
Fir number : 3490661
Al/denial date : -
Fir extention :
Al amount: 0
Partial payment seq: 0
Additional al amount: 0
Date of file received : 19/04/2017
Deficiencies : -

Claim processing
Bill received date : 19/04/2017
Amount cleared : 39454
Provider bill amount : 51123
Amount cleared beneficiary : 39454
Pre/post provider bill amount : 819
Amount cleared provider : 0
Total amount claimed : 51942
Discharge voucher sent date : 24/04/2017
Processing status : approval received and awaiting payment details from insurer claim processed date : 24/04/2017
Discharge voucher received date: 24/04/2017
Not payable expenses : 12488
Service tax : 0 tds amount :
Deduction reasons :, rs.413/- tegaderm pad,, pre post limitations of rs. 675 from pre post hosptalisation, rs.9863/- co-payment as per policy t & c., rs.144/- sterillium, rs.480/- underpad, rs.39/- feeding tube, rs.280/- gloves, rs.129/- betadine, rs.110/- urine bag, rs.355/- mop,
[ click here to view discharge voucher ]
* note : claim has been approved from the insurance company and payment will be released approximately in 10 working days.in case you have received the payment, please ignore this. *

Please not that we have taken mediclaim insurance under your company corporate sector M/s Jain International trade organisation on May 2016. Now I am asking for renewal the policy but they are denying the same. Please let me know whether you are responsible for issue of this policy or not before taking any legal action by me. We have paid huge premium amount to safe guard of our family and taken this insurance. Now the organisation is denying to continue the insurance without any proper reason.

I have raised a claim request against the 2-wheeler insurance policy number - 450107/31/16/[protected] on 14th march 2017. The inspection was performed on same day and the paper were processed from the service center with all the required documents required.
Since then I have been chasing the company for amount settlement, but the personals keep on saying "get in touch after 10 days". It has been 2 months now and the claim amount is still not processed.
I have tried to reach nodal office as well but the responds do not pick the phone or ask to get in touch with the claim department(which is not responding).

Sir i have filed a claim with your tpa vipul medcorp on 21\1\17
File no 17rb04nad0513 vide policy no 420600/48/[protected] in name of d. D. Singhal. Your tpa is delaying my claim making useless and irelevant qeries making false statements about surgery dates. I was admitted on 11/1/17 and dischared on 13/1/17 and there is no document like surgery was done on 26/11/17. I am 75 five year old person. They are trying to make a confusion and hrassing me. Please look in to the matter

I asked for zero depth policy for my car and The agent also made me satisfied That he provided me as same. Unfortunately my car got a major accident and repaired in service center and then it came to know me that my policy is a Normal policy also I don't have any recorded proof to support. please help me for the same. I am unable to pay much more, Thank You.

Hello,

When I tried to renew my policy online, it showing me error as "policy is not available for renewal." Kindly find the attached screenshot for the same. Can you please update how many days before I should be able to renew my policy. My policy number is:[protected]. Renewal last day is 23 May. Kindly guide me for the same.

Bank of india, c ramapuram branch

We have submitted settlement of death claim of two cows of s. Rajagopal 's dairy unit. So far claim has not settled. Whenever we approach they conveyed claim settlement server is not working. When we contacted on 20-04-17 they assured to settle by 24.04.2017 due to non availability of processing staff. On 24.04.17 they said accounts has not closed yet it will take a week's time. On 5-5-17 when we approached they said everything cleared in a week claim will be settled. But so far not settled. The loan account was over due for more than 90 days. If the account become npa it will be treated as serious irregularity. Kindly look in to the matter.

I was an ex employee of National Insurance co.ltd. and on Jan 5th my husband had a cataract surgery for cashless. MD India was the TPA responsible for all the payments. But to my dismay inspite of several reminders, grievance letter given to the hospital and also personal visits n innumerable calls to TPA n Hospital they are not giving my deposit saying that National has not given them.My claim no. Is...MDI2991147. please look into the matter n solve it

Owner’s name : mr. Arabinda pati

Vehicle regn. No. : wb-20 ah 7517

Vehicle type : two wheeler.

Branch : amtala branch (Branch code 154601)

Premium amount : rs.886/=

Premium paid by : sbi credit card

Date of transaction : 11/04/2017

Sbi transaction no. : t81038 at 4.22 pm. On 11/04/2017

I have purchased this policy through online by nic gateway but till date i can, t getting the policy copy or refund money up-to now

Dear sir,
I contacted the kakinada, east godavari office a few seconds ago for renewal of my previous insurance and the officer in charge refusing to disclose his name answered to come to the office and note the details.
Further i requested him to check the computer for the amount particulars which was vehemently denied and also carelessly replied "if you want to pay, come to the office or search other company".
In the present situation where the agents are running for business the answer seemed a surprise adding that how the major government companies are put to loss.
K. A. Anand kumar
Ph:[protected]
Policy no:[protected]

From last almost one year we have filed a claim under claim under policy number 420102/21/15/[protected], all required documents are filed with surveyor and branch, but non of the officer is replying to us, nor our claim is settled till date 05/05/2017

Reqest to please take the matter and short out in benifit of consumer protection.

nitin sharma (director)
sarvodaya Drugs and pharma ltd, chandigarh